Summary of billing of BSP 126 in the name of Gupta steels in Seriatim 1.

We are receiving bills in the name of Gupta Steels which is actually in the name of M/s Gupta Electronics and Engg. Co. 2. From Billing cycle 13.1.05 to 9.2.05 , the meter was jumping / creeping and was faulty . The same was reported to meter reader / JE /SDO . Later we had given an application in March 05 / 10.3.2006 and 10.4.06 . Copy enclosed . The same was checked by JE Sh. T C Gupta who had confirmed in his report on my letter, dated 19.4.06 that the said meter was jumping and creeping . 3. The meter was replaced on the report of Sh. T C Gupta JE and we had to make a payment of Rs. 3804/- for the old meter and purchased a new meter on 26.6.2010 at a cost of Rs. 6240/- which was duly tested by the dept. on 27.6.06 before replacement of the old meter . The new meter was installed on 4.7.06. Copy of bill of new meter / testing receipt / test report is enclosed. 4. Even after replacement of meter , we kept on receiving the average bill upto Jan 2008 which was of 3100 units/ month approx . Copies of the bills enclosed . After our representations and constant follow ups , we started getting corrected bills from feb 08 till Dec. 08 5. We informed to the CA and SDO of city (I) office regarding this anomaly . 6. They informed that average billing will come for minimum 6 months after the installation of new meter and then bills will be rectified as per actual reading . 7. Since the bills were not rectified we again complained to SDO of City (I) office vide our letter 23.11.07 . SDO marked our letters to JE Sh Sohail who confirmed that new meter is working OK . Later we again represented vide our letter dated 6.2.08 to SDO of City (I) office who marked it to JE Sh Kapoor who further marked to ALM Virender and Sh Balwan AFM . Both had given report that the new meter installed is working OK.. However no action was taken by SDO / CA of City (I) office and bills were not rectified. Most of the time SDO also mentioned that Bill rectification job will be done by the CA of the office who is not taking action even after advise of SDO . 8. Then we took up the matter with SE (ops) and represented the full case as mentioned above in Dec 08. Copy of letter enclosed . 9. On the basis of our letter then DGM ( City ops) DIVN . wrote to AGM (ops) CCC Kadipur vide memo no 234 dated 16.1.09 advising him to immediately rectify the above wrong billing. 10. ON the basis of DGM ( City ops) DIVN .letter the bills were corrected and finally a debit of Rs. 4681 /- was reflected against the said meter which we had immediately paid vide our cheque no ---------- dated 29.1.09 of Canara Bank Gurgaon to resolve the issue . Copy of bill where rectification/ correction of meter reading details are mentioned is enclosed. 11. Then in subsequent bills we found that meter reader did not take the readings till june 09 and kept on mentioning zero reading and again started average billing . 12. Then we had received a bill with a reading of 2437 units for one month which was total units consumed for last 5 months and did not adjust the min consumption units which we were paying on average basis for each month. 13. Later , we started receiving correct bill however earlier 5 months bill were not rectified. 14. Later , in Nov 09 bill, we received consumption of 380 units and a bill of Rs. 141552/- only. 15. We again complained to SDO who allowed us to pay Rs. 10000/- as interim payment and confirmed once again he will get the bill rectified.

However our bills were not rectified even with our several requests and representations. Since the bill was also very high I was unable to make the payment of the above amount. 17. Later the dept . disconnected the supply of power in the month of June 10 and till now neither rectified my bills nor informed me the corrected amount to be paid . 18. We again took up the case to XEN and SE for rectification of the bills with no result . 19. It seems there is a malafide intention especially with the CA and SDO of City (I) office who are trying to harass me for last many years with wrong billing
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