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Group 1 Fauzia Gadhia Kanak Mishra Kaushal Thanki Mayank Chavda Pragadh Gokani Shweta Phanse Swati Makwana

DESIGN-VIII HOTEL CASE STUDY

Project 2: Welcom Hotel, Baroda

Name of Hotel Location details Founder Architect Type of Hotel Count

: Welcom Hotel : RC Dutt, Alkapuri, Vadodara, Gujarat, India 8kms from the Airport 0.5kms from City Centre : ITC Group : Kothari & Associates : 5-star hotel : 134 Rooms & Suites 2 restaurants One 24 hour coffee-shop

Entrance, Reception & Main Waiting Lounge No. of Site Entries/Exits No. of Building Entries/Exits Reception Functions at Reception : 2 - Main Entry & Exit one locked : 1 - Staff & Supplies Entry : 1 Side Entry(Parking Side - locked) : One Main & One Staff : Visible from entrance. Reception Registration Reservation Area Cashier Bellman Lounge Billing Room Telephone Operator Work Area Server Room
Link To Guest Rooms

1 Reception

Lobby

1. 2. 3. 4. 5. 6. 7.

Reception & Cashier Telex Reservation Front Office Manager Lift Luggage Bell Captain Luggage Lift

2 3 4 5

6 Entrance

Toilets Car Drop Off

10

Linen & Uniform Change S. room 11 Doc 5 4 6 7 Change room

9 Guest Corridor 8 House Keeping Room

Floor pantry

2 3 1 Main Kitchen

Restura

General Store

Restura Refrigerated store Wine & Liquor Room Trash Room Refrigerated Garbage Unloading Security Personnel Office Executive s Change Room Valet Store Maids Room Mechanical Hoist Time office Shopping

1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11.

Ground Floor

Personnel Banq. Pantry Office store Service corridor Committee Room

Guest Corridor House Keeping Room

Banquet Hall

Floor pantry

Lounge Pre Function

Landscaped area Reception

Lobby Link To Guest Rooms

Entrance

Toilets

Car Drop Off

First Floor

MAIDS PANTRY ROOM DOUBLE HEIGHT A.H.U.

GUEST ROOM

BANQUATE HALL BELOW

COMMITTEE ROOM

GUEST ROOM

HOUSE KEEPING ROOM FLOOR PANTRY

COMMITTEE ROOM

PRE-FUNCTION BELOW

TERRACE

LOBBY BELOW

BANQUATE MGR. SALES MGR. WAITING

ADMINISTRATIUE OFFICES RECORDS ACCOUNTS MUSIC OFFICE RM P. SEC. GEN. MANAGER TOILET SECRETARIAL

CHIEF TELEPHONE ENGG. MAINTENANCE EXCH.


MECHANICAL HOIST

MECHANICAL & ELECTRICAL PLANT ROOM

LAUNDRY

MENS CHANGING & HEALTH CLUB

LADIES CHANGING & HEALTH CLUB

BEAUTY PARLOR

TERRACE

TERRACE

LANDSCAPE COURT

TERRACE

TERRACE LIFT MACHINE ROOM

LANDSCAPE COURT

LANDSCAPE COURT RAMP

CANOPY SHOPS CORRIDOR LINK CORRIDOR

STAFF ENTRY CAR PARKING CAR PARKING

Areas Pie Chart forWelcom Hotel:

SERVICES 8% 4% 3% 42% 43% ROOMS PUBLIC AREA ADMINISTRATION FOOD & BEVRGES

guest circulation

Circulation

guest rooms

dining

management circulation

services

service entry

roads

parking

water

greens

guest circulation

Circulation

guest rooms

dining

management circulation

services

service entry

roads

parking

water

greens

guest circulation

Areas

guest rooms

dining

management circulation

services

service entry

roads

parking

water

greens

Business Facilities Business Facilities Conference Rooms Facilities Capacity : The Welcom Hotel, Vadodara also provides good business facilities to the corporate guests. : 3 conference rooms : Audio-Visual Equipment, Email and Internet Facilities. 2 conference halls - 70 people each. The main conference hall of the hotel has a separate entrance and is attached to the private lawn which can accommodate around 300 people.

Recreational Facilities Recreational Facilities Shopping arcade Wine shop Home Theatre A jogging stretch Health Club Swimming pool Indoor Games Room Table Tennis

Dining Restaurants Capacity Coffee Shop Cambay Pavilion 2 Restaurants 72 guests 24-hour Coffee Shop The Cambay Pavillion is the 24-hour restaurant serving Continental and Chinese specialties. Snacks and light meals are also served here. Peshawari is the unique Mughlai fare in a rustic setting. 1 staff for 4 to 6 guests in normal days 1 staff for 10 to 15 guests during banquet

Staff per Guest Ratio

Services -- Food & Storage -- Receiving & Trash -- Employee Areas -- Laundry & Housekeeping -- Engineering & Mechanical Areas -- Miscellaneous

CHIEF ENGG MAINTENANCE

MECHANICAL & ELECTRICAL PLANT ROOM

LAUNDRY

MENS CHANGING

SERVICE FLOOR PLAN (BASEMENT)

LADIESS CHANGING

Guest Rooms All the 134 rooms of the Hotel are beautifully decorated, well lit and spacious. The hotel offers suites and Club accommodation. The rooms offer modern facilities to the guests that they need Facilities Attached Bathroom with hot and cold water Color TV with satellite connection Direct-dial telephones 24 hours Room service Channel Music Air conditioned rooms

Entrances, Security and surveillance No. of Site Entries/Exits No. of Building Entries/Exits Security Cabin Security & Surveillance : Main Entry & Exit : Staff & Supplies Entry : One Main & One Staff : One Main Office at the Administrative Entry Point : The detail of security is headed by a head security in-charge who reports to the personal manager, the security head. Surveillance is entrusted to a system of CCTV cameras, which are mounted on rotating hard points located within set locations inside the property. These cameras track human movement in real time and the footage is recorded in loops of fixed duration. CCTV constantly monitored at the security cabin as well as the HR Managers cabin.

Food & Production Storage Production Cooking Zone : Production is one of the most important services in the proper functioning of a hotel. It comprises of the cooking zone & washing zone. : Preparation (veg & meat) Cutting Cooking different cuisines areas Bakery : Dish washing : Pot washing

Food & storage

Washing Zone

production

storage

Specialty restaurant

24 hr cafe

Banquets

Room service

Food & Production Storage Storage : Dry Store : Wet Store : Cold Store(veg & non-veg)

Food & storage

production

storage

Dry storage

Wet storage

Cold storage

Wet Garbage

Drainage

Employee Areas

Employee areas Front office Front office manager Server room Employee areas Front office Back office Staff amenities Back office Staff amenities Copying & storage

Front desk

Registration & accounts

Operator

General Manager

Main Accounting

Employee areas Front office Security Back office Uniform issue Laundry Staff amenities Locker room Rest room Staff dining

Staff Amenities Staff Cafeteria This is the dining area located at the back of the hotel. This area has its own small independent kitchen and follows a buffet system. All the junior hotel staff dine here during meal times. This area can also be used by the kitchen staff sometimes to conduct meetings. It also has amenities such as a television and music system to essentially create a space where the staff can unwind during meal times. Separate male and female locker rooms are provided for the hotel staff which are close to the rest room areas.

Amenities Locker Room Facilities

Laundry & Housekeeping Machine Room Receiving Area Washing Machine Dryer This is located in a separate area behind the laundry where all the operating machinery, busbar chamber etc. This is the location where dirty linen from the rooms, restaurants, etc, is received, sorted and tagged for processing in the laundry. Front loading type washing machine is used for washing as specified by the management. Capacity is 50 kg. This equipment is steam operated & is used for drying the linen after it has been washed and processed through the hydro extractor.
Laundry & House-keeping

Laundry

House-keeping

Machine room

Boiler Room

Linen Storage

Uniform Issue

Room Service

Laundry & Housekeeping Hydro extractor Flat bed Iron Flat iron Equipment check list
Laundry & Housekeeping

This equipment is used to extract water from washed linen for processing in the dryer. This equipment is used to iron large pieces of linen such as bed sheets. This is used to iron guest & staff clothes.

Laundry

House-keeping

Machine room

Boiler Room

Linen Storage

Uniform Issue

Room Service

Engineering & Mechanical Areas HVAC

The HVAC system takes care of the heating & cooling of all the rooms; ventilation of kitchen & toilets; air conditioning of rooms, banquet hall, restaurants and other public areas. For a capacity of about 130 rooms, a 200TR capacity unit is required. The AC plant is of Vapour Absorption Type. The main components are: 3 Condensers Engineering & Mechanical 3 Chilling plants areas 4 Cooling towers 6 Pumps Sub-AC panel Chief Engineer Ducting
Main Control room Storage & repair

HVAC

Electrical

Water

Engineering & Mechanical Areas

Engineering & Mechanical areas Chief Engineer

ELECTRICAL

Main Control room

Storage & repair

transformer

HVAC

Electrical

Water

Vacuum circuit breaker

Water Supply

Fire

Hot water & steam

Bus bar chamber

Main panel

Control panel

Sub panel

Distribution Boards

Engineering & Mechanical Areas Water Supply & Sanitation The main components of the water supply system are: Filtration plant Softening plant Hydro-pneumatic tank Boiler plant Mixing tank Swimming pool

Engineering & Mechanical areas Chief Engineer Main Control room Storage & repair

HVAC

Electrical

Water

Water Supply

Fire

Hot water & steam

Swimming Pool The Pool The swimming pool at the Welcom Hotel is very centrally located in the main courtyard of the building. It is upto 3m deep in the main pool & also has a small baby pool. Filteration Plant Balancing Tank Floor Mounted Inlet Pump Room It is also accompanied with changing rooms,health club and a lounge.

Essential Components

Gas Supply Gas Supply Gas Bank Dedicated gas pipelines This is a secured room where LPG cylinders are stored of industrial grade (14.2 kg). The room has facility to weigh the cylinder before taking the delivery. It is a no-smoking zone. A very important aspect of designing a hotel. The designated grade of fire extinguishers need to be located in the vicinity of the kitchen for safe fire fighting. The service lines inside the kitchen need to be cloaked inside a false ceiling to protect them from the hazards of cooking. Sprinklers need to be effectively located in all areas of the hotel.

Fire Safety

Receiving & Trash Waste Management Segregation Principle Effective waste management is essential to minimize the impact on environment. Waste management works on the principle of reduce, re-use and recycle. Further the waste generated has to be actively segregated before it is released for disposal. Green Bin: bio degradable waste Yellow Bin: recycleable and re-usable waste Red Bin: non biodegradeable/ non recycleable/ non reusable waste. Receiving This department is responsible for the intake of raw material. The receiving area is integrated with the unloading dock, where the incoming supplies are unloaded under the supervision of the receiving manager.The receiving dept is also integrated with the inventory for efficient circulation. Receiving & trash Receiving Loading dock Rec. & Pur. office Trash Recyclable waste

Inventory

Dry waste

Wet waste

Unloading dock

Service entry

Issuing entry

Inventory room

PARKING

Front porch & valet parking

Car parking

2-Wheeler parking WASTE WATER RECYCLING

Staff parking-35 no.s

Rear staff parking

Improved Septic Tanks Waste water - recycled is used for gardening and flushing.

Area Pie Chart for Madhuban Resort:

7% 3% 19% 24% SERVICES ROOMS 47% PUBLIC AREA ADMINISTRATION FOOD & BEVRGES