CPRI CENTRAL POWER RESEARCH INSTITUTE PROF SIR C V RAMAN ROAD P B No.

8066: BANGALORE 560080 PHONE: 080 - 23600045 FAX: 080 23601213, website:- www.cpri.in
No: 2/6/CPRI/ITID/Canteen/2008 INSTRUCTIONS i. The bidders have to download the tender document from CPRI website: www.cpri.in. The tender document can also be collected from Chairman, Canteen Management Committee during the office hours on all working days. ii. The tender document contains the Requirements, Checklist and Terms & Conditions. iii. The bidder shall read carefully the tender document. iv. The bidder shall submit the following: 1. Cover-1 --- DD in favor of Accounts Officer for Rs. 500/- (Five Hundred) towards tender fee. 2. Cover-2 --- EMD for Rs. 10000/- (Ten Thousand) 3. Cover-3 --- Offer for required services in the given format (available in tender Document). Duly Filled Check list with signature and attestation. Clients List. v. All the above shall be submitted at CPRI before the closing Hours of 8-9-2008. vi. All pages of offer shall be signed by the bidder. vii. In complete offers will not be considered. viii. CPRI reserves the right to accept / reject offers or suspend the tender without assigning any reason. ix. The decision of CPRI will be final and binding on the part of bidders. Dated: 25/08/08

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CPRI CENTRAL POWER RESEARCH INSTITUTE PROF SIR C V RAMAN ROAD P B No.8066: BANGALORE 560080 PHONE: 080 - 23600045 FAX: 080 23601213, website:- www.cpri.in
No: 2/6/CPRI/ITID/Canteen/2008 Dated: 25/08/08

CHECKLIST
S.No 1 List of Details Name of the Firm : Full postal Address : Telephone No./Mobile / No./Fax No. Information to be Provided by Bidder

2 3 4 5

Name of the Contractor. VAT /Service Tax Registration. No. Pan No. : TENDER FEE - Rs. 500/DD Number Issuing Bank Particulars

EMD for Rs. 10000/-

DD Number Issuing Bank Particulars

7 8 9

10

Client List OFFER Has the tenderer ever been blacklisted by any Govt. Department If yes, give details. Are any cases pending in the court against the bidder? SIGNATURE NAME Endorsement by Notary Public

To be enclosed To be enclosed

11 12

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CPRI CENTRAL POWER RESEARCH INSTITUTE PROF SIR C V RAMAN ROAD P B No.8066: BANGALORE 560080 PHONE: 080 - 23600045 FAX: 080 23601213, website:-http:// www.cpri.in No: 2/6/CPRI/ITID/Canteen/2008 TENDER DOCUMENT
REQUIREMENTS FOR THE CATERING SERVICES IN THE CENTRAL POWER RESEARCH INSTITUTE, BANGALORE About CPRI Canteen The Institute has staff strength of about 500 personnel. A good number of employees would like to have breakfast, snacks and lunch in the canteen whereas most of the employees may take coffee/tea twice a day. Additional 150 people (Clients, daily wage workers, trainees and others) also utilise the canteen facilities. The approximate daily sale of different food item will be as under: 1. 2. 3. 4. Scope of Service 1. To serve Breakfast and snacks as per Table -1, Table 5. 2. To serve Lunch as per Table -2 and 3. 3. To serve Coffee/Tea as per Table-4. The format for submitting offer shall be as per Annexure -1. Contractor has to cook and serve making use of CPRI canteen infrastructure as per Annexure 2. Acceptance or otherwise of all the service line requirements and Terms and Conditions shall be explicitly stated by contractor in the bid document. The Checklist to duly filled and submitted. Incomplete offer is liable to be rejected. Breakfast Lunch Coffee/Tea Afternoon Snacks : : : : 250 Nos 250 Nos 600 cups and above 250 Nos

Dated:22/08/08

The above items will be subsidized by the Institute.

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Service Line Requirements:1. The Coffee/Tea/Breakfast and Lunch shall be provided to the employees on all working days and Saturdays. 2. Whenever required it shall be provided on Sundays and closed Holidays and for those who are working after office hours on working days on prior intimation. 3. The canteen shall function as per timing given below. A] B] C] D] Breakfast, Coffee, Tea Lunch : : 08.00 AM to 09.30 AM 1.00 PM to 1.45 PM 3.30 PM to 4.00 PM

Coffee/Tea with Snacks :

Breakfast shall be served at one / two distribution points as per timings to be indicated later.

E]

PARCELS SHALL BE GIVEN ONLY FROM 9.30 AM to 10.30 AM and 3.30 PM to 4.00 PM.

4.

The Contractor shall provide uniforms and gloves for all persons deployed in CPRI canteen. Wherever required Apron shall also be provided. The contractor shall ensure washing and wearing of these by canteen personnel so as to put up a pleasing appearance. The personnel deployed should observe utmost cleanliness.

5.

The contractor shall employ only people aged more than 18 years or as stipulated by GOI guidelines/ Labour Laws. The Contractor should indicate the total number of staff deployed for running the Canteen.

6.

The canteen contractor shall ensure polite and cordial behavior of personnel with the employees and visitors at the Canteen. Any report of improper behavior shall warrant appropriate action.

7.

The Canteen Committee members will be regularly supervising the canteen services including cooking and will be giving appropriate instructions to the contractor/workers to improve the quality. They have the right to reject the prepared food if the quality is not to their satisfaction. The quantity of food served shall confirm to the Table 1 to 5.

8.

PENALTY: The items served during any day in a month will be measured / weighed in the presence of canteen contractor by CMC. Three such measurements will be taken in a month and average arrived. This will be compared with the desirable levels. If the

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difference is beyond acceptable limits[less by 20 ml/25 gms] then a Penalty up to 5% will be levied on the current monthly bill. This amount shall be deducted by CPRI against any weekly payment. 9. Quality of food: TASTE: a) The taste of all foods served should be good, fresh, and palatable and without any foul or bitter feeling. b) The dishes and curries should be changed everyday for different tastes with different vegetables and other ingredients. c) Constant supply of cheap vegetables and same dishes will be discouraged. d) The Quality of foods served will be MONITORED by CMC. If CMC finds shortfall in quality, a penalty of 5 % of monthly bill may be levied. e) Quality of all ingredients used to prepare all food items should be of reputed grades and of standard brand quality, company packed and sealed, and procured from genuine suppliers with prior approval from the Canteen Management Committee (CMC). f) All food items, after procurement, should be produced for verification of quality by the concerned members of the Canteen Management Committee before cooking. g) It is the sole responsibility of the contractor to ensure that the food items procured are not adulterated or of poor quality. h) Strict action including imposition of fine against the contractor, as may be decided by CMC, will be taken / imposed if food served with adulterated items or substandard quality is noticed, at any stage of the Canteen service. i) j) The items with following brand quality should only be used for cooking. Utmost hygiene, care and professional skill should be maintained while cooking. The Canteen should be open to inspection by the authorities of the Institute at any time without notice. Sl .No. 01 02 03 04 ITEM Tea Coffee Sugar Milk QUALITY/BRAND Leaf Tea-Red Label/Kannan Devan/Taj Mahal/ Tata / Tea Day Standardquality-BrookBond/Green Label/Cothas/Coffee day Standard Quality approved by CMC Nandini/Heritage/Nilgiris

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05 06 07 08 09 10 11 12 13 14 15 16 Rice Atta Dhal Grams Salt Masala / Condiments Spices Oil Dalda Vegetables Papad Any other items Sona Masuri Old Annapurna/Capitan cook/Pillsury Amaravathi/Ganesh/Shivalingh Standard Quality approved by CMC Captain Cook/Annapurana Standard Quality approved by CMC Standard Quality approved by CMC Refined Sunflower Oil-Sundrop/Crystal/Flora/KLN Dharapura ghee Fresh Vegetables not afflicted with worms and not contaminated with soil and dirt Standard Quality approved by CMC Standard Quality approved by CMC

AGMARK items shall also be used. All other items used shall be approved by Canteen Management Committee (CMC). 10. Suggestion-Cum-Complaint Book The Contractor is required to maintain a Suggestioncum- Complaint Book at the designated prominent spot in the canteen. In the event of any complaint the canteen personnel shall politely request the users to record the complaint in the Book. 11. The Contractor shall be available at CPRI all the time to take decisions, for consultation with CMC and to deliver the services. (The Contract is terminable in case if he/she is irregular) 12. MENU - The contractor shall post the weekly menu card in the notice board. 13. CLEANLINESS: a) Vegetables, rice, grains etc. should be neatly washed before cooking. b) All food items before cooking should be free from, contaminants, soil worms etc. c) Waste food and other cooked waste including tea/coffee waste should be immediately discarded. d) Food items ready to serve should be kept covered and not be exposed to dust, moths, and flies and to become cold.

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e) Dining tables, wash basins, kitchen, washing areas, serving counters etc. should be kept clean and should not produce nauseating/rotten smell f) The cooking area and dinning area should be cleaned daily with soap solution.

g) The cobwebs should be removed every week. h) The items should be properly covered and stored. i) The personnel deployed should observe utmost cleanliness both at Canteen and at distribution points. The contractor should dispose kitchen waste, unused food, paper cups in the place specifically provided.

j)

k) Serving food items in plastic materials is strictly prohibited l) The ABOVE LISTED CLEANLINESS ASPECTS SHALL BE STRICITLY FOLLOWED. If CMC finds any shortfall in CLEANLINESS a penalty of 5 % will be levied.

General Terms and Conditions:

1. The rates quoted shall be valid for a period of ONE Year. The Contract is initially for a period of ONE YEAR and extendable on mutually agreed Terms & Conditions. 2. The Contract is terminable by giving one months notice in writing from either side without assigning any reason thereof and the Contractor shall have no claim for any kind of compensation thereof. 3. Any other food requirements for meetings, seminars etc shall be on mutually agreed rates. 4. The contractor shall not Sub contract the services to other agency or individual. The contractor shall be fully responsible for Conduct, Service and Discipline of the personnel deployed in CPRI canteen. 5. In all matters of interpretation or dispute relating to the Contract, the decision of the authorities of the Institute shall be final and binding. Any dispute arising out of Contract will be subject to Jurisdiction of courts in Bangalore only. 6. Institute reserves the right to accept/reject any or all the offers without assigning any reason thereof. 7. Contractor should have been directly offering / managing the catering / canteen services to Central / State / PSUs / IT organizations / Industries having employee strength of 500 or more. Copies of PO/WO/Contract to be enclosed. Client list shall be enclosed giving full address and contact number.
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8. The Contractor will be required to abide by the security instructions issued by the Institute from time to time. 9. A nominal annual licence fee of Rs.100/- is requested to be paid by the contractor towards the infrastructure and space provided. 10. Failure to abide by any of the terms and conditions stipulated will result in the forfeiture of the security deposit and termination of the contract without any notice notwithstanding anything said or contained in this contract or any other provisions of law. 11. The employees will be issued coupons at subsidized price. The contractor must issue items only against the coupons for employees. The contractor is permitted to sell food items to non coupon holders, ONLY at rate fixed by CPRI. 12. Full price of the food stuffs as stipulated in the Contract will be paid by the Institute to the Contractor on surrendering the coupons against which the food stuffs are sold. 13. The Contractor has to submit the claim to the Accounts Officer, Accounts Section II, CPRI, once in a week along with the coupons for payment. The coupons have to be pasted 25 in a page and submitted for verification and payment. 14. TENDER FEE:-The contractor shall pay Rs.500/ by way of DD drawn in favor of Senior Accounts Officer, CPRI payable at Bangalore towards tender document fees. The tender document shall be downloaded from CPRI website:-www.cpri.in. Alternatively the tender document can be collected from Chairman, Canteen Management Committee during the office hours on all working days. 15. EMD:- The contractor is required to submit a Earnest Money Deposit of Rs.10000/(Ten thousand only) by way of demand draft drawn in favour of Senior Accounts Officer, CPRI payable at Bangalore along with the tender/quotation. Such of the tenders/quotations which are not accompanied by the requisite EMD shall be summarily rejected. 16. The Earnest Money Deposit will be refunded to the unsuccessful tenderers after finalisation of the Contract. If the successful tenderer fails to operate the Contract awarded, the Earnest Money Deposit amount shall be forfeited. 17. SECURITY DEPOSIT:- The Contractor is required to deposit with the Institute an interest free Security Deposit of a sum of Rs. 50000/- (Rupees fifty thousand only) for the due performance of the terms and conditions of the Contract. The Security

Deposit shall be remitted by way of Demand Draft within ten days from the date of award of Contract. The Security Deposit amount will not carry any interest and is liable to be forfeited in the event of breach of any of the terms and conditions of the
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Contract by the Contractor. Alternatively the Earnest Money Deposit shall be

adjusted against the Security Deposit and the balance Rs.40000/-(forty thousand) deducted @ Rs. 5000/- (five thousand) from the bills in 8 installments. 18. The contractor shall produce an affidavit from a notary public duly disclosing whether any legal proceedings are initiated or pending against him. 19. The process of evaluation of tender include visit, by CPRI team, to selected parties of the clients listed in the tender document to ascertain the bidders performance. The team may seek any additional information required for the purpose of evaluation. 20. The bidder is advised to visit the CPRI facilities before submitting the offer. 21. The bidder may seek any clarification from Shri D.Ravindra (23604448) or

Sri.U.Sheshagiri Rao (23602919 / ext-2377/ 65633037)

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Food item requirements: TABLE 1 Breakfast Subsidy items S.No 1 DAY Monday ITEM Iddli = 3 Nos (total 200 gms) Medu Vada = 75 gms 2 Tuesday Rice bath = 200 gms Medu Vada = 75 gms 3 Wednesday Chowchow Bath= ( 200 gms ) Medu Vada = 75 gms 4 Thursday Rice bath = 200 gms Medu Vada = 75 gms 5 Friday Dosa varieties = 200 gms with side dish Medu Vada = 75 gms 6 Saturday Rice bath = 200 gms Medu Vada = 75 gms Rice bath Tomato Bath / Jeera rice / Lemon Rice / Puliogere / Pongal Extra Sambar & Chatni shall be given free of cost during breakfast. TABLE-2 Subsidy LUNCH [NORMAL ON MON,TUE,THU.FRI, SAT] MENU 1. Rice 2. Chapathi / Poori 3. Gravy side dish 4. Sambar 5. Rasam 6. Vegetable 7. Curds 8. Buttermilk 9. Papad 10. Pickle Quantity 200 Gms 2 / 3 Nos.(total 100 Gms) 1 Cup 1 Cup 1 Cup 1 Cup 1 Cup 1 cup 1 no.

TABLE -3 SPECIAL LUNCH [NORTH INDIAN ON WED] MENU Variety Rice [pulav / bisebelabath / fried rice] Side dish for variety rice Parota / Batura / Nan/ Rumaliroti / Kulcha Gravy side dish Curd rice Quantity 100 Gms 1 cup 100 Gms 1 No. 1 cup 100 Gms

1. 2. 3. 4. 5.

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6. 7. 8. 9. Sweet Fruit salad or Ice cream Fryms Pickle 50 Gms 50 Gms / 1 small cup

Extra Sambar, Rasam and shall be given free of cost during Lunch time.

TABLE -4 S.No 1 ITEM Coffee / Tea / Milk QUANTITY 100 ml

Coffee / Tea / Milk have to be served at the Canteen as per timings in Paper Cups Only. At the distribution points the coffee/tea along with breakfast item of the day shall be served. Contractor shall deploy required manpower for distribution points if required.. Coffee / Tea / Milk shall be available from 8 AM to 12 Noon and 2.30 to 5.30 PM TABLE -5 - Snack items * (To be served during after noon break):S.No 1 2 3 4 5 Item Bonda varieties Bajji varieties Samosa Maddur vada Cutlet Quantity 75 gms 75 gms 75 gms 75 gms 75 gms

* Required side dish to be given.

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QUOTATION FORMAT To cook and serve making use of CPRI canteen infrastructure.. THE CONTRACTOR SHALL QUOTE IN THE FOLLOWING FORMAT ONLY S.No 1 ITEM Rice bath / Dosa Varieties / Chow-Chow bath / Rava Iddli 2 Iddli Medu Vada Snack items COFFEE / TEA / MILK IN PAPER CUPS 3 LUNCH Rate in Rs. ANNEXURE-1

I agree for all the service line requirements and Terms and Conditions as per CPRI tender document 2/6/CPRI/ITID/Canteen/2008 dt. 20/8/2008 I have attached duly filled check list, DD for tender fee and DD for EMD separately.

SIGNATURE NAME

ADDRESS -

SEAL

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ANNEXURE-2 Infrastructure support offered by CPRI

1. Water Cooler 2. Drinking water Filter 3. Freezer. 4. Dosa / Chapatti Tava. 5. Gas Stoves 2 Nos. 6. Gas Connection Up to 10 cylinders. 7. Furniture will be loaned to the Contractor free of cost. 8. Repairs towards utensils and gas connection, gas stove, etc., to be carried out by the Contractor at his cost only. 9. Available Breakfast (about 100) and Lunch plates (about 200) will be provided. Additional plates will have to be arranged by Contractor. 10. All other items like Grinders, Mixies, Utensils, Cutlery; Water jugs (Closed), Tumblers, Spoons, Spoon dispenser etc., are to be arranged by the Contractor. 11. The items issued by CPRI shall be returned in good working condition at the end of the term. 12. The furniture, Kitchen equipment, cutlery item, etc provided by the Institute for the Canteen shall be issued to the contractor for safe custody and proper maintenance of them. It shall be open to the Institute to recover from the contractor out of the security deposit and also by other means the cost of damage or loss to any item of property of the Institute issued to the contractor on termination of the contract. 13. On emergency, the major repairs may be carried by the contractor with approval of CMC Chairman. 14. Electricity Consumption beyond 1000 units per month is payable by the contractor as per prevailing rates. 15. Gas Connection Up to 10 cylinders. Gas refills is to the account of Contractor. 16. Water will be supplied free of cost. 17. All cleaning agents and accessories shall be arranged by contractor.

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