Note: Call Routing Section same LAB2 Same time they change SB-MGCP or H323 , SC-H323 or MGCP ,HQ-Always

MGCP for all labs. Section 4: CUCM Call Routing PSTN access code for all IP phones 9 Country code for US 1 Country code for Hong Kong 852 National code for HQ and SiteB IP phones 1 International code for HQ and SiteB IP Phones 011 International code for SiteC IP Phones 00

4.1 CUCM Call Routing HQ Gateway HQ PSTN provider specifications are as follows 1) HQ PSTN provider expects proper information in called party number and called party number type fields. 2) Called party number and called party number type information must be set in ISDN setup messages. (Subscriber for local, National for long distance and International for International calls). 3) You MUST not use leading digit information to signal national (1) or international (011) calls. 4) If HQ Phone 1 makes international call to SiteC Phone 1 901185224044001, service provider expects 85224044001 in called party number field and International in called party number type field to route this call properly. 5) Unknown Called party number type field is only accepted for 911 emergency calls. By considering the above specifications, configure following requirements, 1) All HQ IP phones can make local PSTN calls by dialing 9 followed by 7 digit PSTN number. Second digit after the access code can be anything between 2 to 9. Rest of the digits can be anything between 0 to 9. For such local calls, PSTN should send 7-digit calling number 202xxxx along with calling name. Also, called party number type should be set to subscriber for these calls. No redundancy is required. 2) If HQ IP Phone makes national call to numbers in 972 area code, SiteB Gateway should be selected first to route these calls. 10-digit Calling number 408202xxxx should be sent out to PSTN along with calling name. If SiteB gateway is not available, it should use local HQ gateway to route these calls. 3) All HQ IP phones can make International calls by dialing 9 followed by 011 then country code and variable length dialing digits. Calling number for such calls should be US country code leading + i.e. - +1408202xxxx. International calls should use only HQ gateway and no redundancy is required. Also, called party number type should be set to international for these calls. 4) Configure local route group for both the type of calls mentioned above so that it uses only HQ gateway for call routing.

4.2 CUCM Call Routing SiteB Gateway SiteB PSTN provider specifications are as follows, 1) HQ PSTN provider uses leading digits in the called number to signal non local calls. 1 for national and 011 for international calls. 2) Called party number type information can be ignored except local calls for which provider expects subscriber as Called party number type field. 3) If SiteB Phone 1 makes international call to SiteC Phone 1 901185224044001, service provider expects 01185224044001 in called party number field and to route this call properly. 4) Unknown Called party number type field is only accepted for 911 emergency calls. By considering the above specifications, configure following requirements, 1) All SiteB IP phones can make local PSTN calls by dialing 9 followed by 7 digit PSTN number. For such local calls, PSTN should send 7-digit calling number 303xxxx along with calling name. Only SiteB gateway should be selected and no redundancy is required. 2) If SiteB IP Phone makes national call to numbers in 408 area code, HQ gateway should be selected to route these calls. 10-digit Calling number 972303xxxx should be sent out to PSTN along with calling name. For above calls, if HQ gateway is not reachable, it should use SiteB local gateway. 10-digit Calling number 1972303xxxx should be sent out to PSTN along with calling name.

4.3 CUCM Call Routing SiteC Gateway SiteC PSTN provider specifications are as follows, 1) SiteC PSTN provider expects proper information in called party number and called party number type fields. 2) Called party number and called party number type information must be set in ISDN setup messages. (Subscriber for local, National for long distance and International for International calls). 3) If SiteC Phone 1 makes international call to HQ Phone 1 90014082022001, service provider expects 14082022001 in called party number field and International in called party number type field to route this call properly. 4) Unknown Called party number type field is only accepted for 999 emergency calls.

By considering the above specifications, configure following requirements, 1) All SiteC IP phones can make local PSTN calls by dialing 9 followed by 8- digit PSTN number. For such local calls, PSTN should send 8-digit calling number 2404xxxx along with calling name. Also, called party number type should be set to subscriber for these calls. Only SiteC gateway should be selected and no redundancy is required. 2) All SiteC IP phones can make International calls by dialing 9 followed by 00then country code and variable length dialing digits. Calling number for such calls should be Hong kong country code leading + i.e. - +8522404xxxx. And for example if you want to dial the US number you have to dial 0014082022001 International calls should use only SiteC gateway and if you SiteC gateway is not available then call should go from SiteB gateway. Some users do not like to wait for E164 timer so also create a patter with # for fast dialing. Also, called party number type should be set to international for these calls. 3) If SiteC dial the international number to HQ phones it should take IP WAN rather then going from PSTN network so when SiteC user will call to HQ Phone 1 it should display SiteC phone 1 on HQ phone. 4) Configure local route group for both the type of calls mentioned above so that it uses only SiteC gateway for call routing.

4.4 CUCM Call Routing + dialing consideration Configure CUCM to deliver globalized dialing pattern for HQ IP phones. Use debug isdn q931 output to verify number type information for calling and called number sent by PSTN. Refer to below example, 1) Make inbound call to HQ IP Phone 1 2022001 from HQ PSTN phone 5151111. 2) On HQ IP phone 1, it displays 7 digit calling number 5151111 along with calling name as hq pstn. Do not answer this call. 3) Press directories button to go to missed call menu. After selecting missed calls menu, this call should display globalized calling number +14085151111. 4) Select this call from list and click dial button to call this number. This should select HQ gateway for call routing. 5) Once call is connected, it should show To 5151111 on HQ IP phone 1 display and From 2022001 on PSTN phone display.

This call should use HQ gateway first. If HQ gateway isn't available then it should be routed via SB gateway. When a call goes through SB caller UD should be 10 digits