East Chicago director of utilities Pete Baranyai shows off the spigot where residents can ll containers with

treated water.

Dwayne Backus of American Structurepoint, right, reviews control systems in the command center with electrical maintenance supervisor Tom Yuranin. East Chicago uses control systems from Rockwell Automation and SCADA software from Wonderware (Invensys).

arately as well as an overall plant operations session, says Heather Cheslek, P.E., engineering manager with Black & Veatch. We had quite a bit of vendor-specic equipment training with two to four hours of classroom time, plus hands-on work. The major pieces covered included the raw-water and high-service pumps, the traveling water screen, valves, the plate settler, the chemical feed systems, the membrane ltration system, and the SCADA system. The operations and maintenance teams both took essentially the same training. Many of the vendors broke their training into sections with operations focus and maintenance focus, but the city chose to have all its people attend all of the classes, says Webb Bernhardt, P.E., major projects construction administrator for American Structurepoint. Baranyai notes that the maintenance staff from the citys wastewater

division also took the water plant training for cross-training purposes, so that they are prepared to assist with troubleshooting and problem-solving, if needed. Siemens contract included extensive training on the membrane ltration system. When the Siemens team changed out membrane modules that displayed leaks during initial testing, city operations and maintenance personnel were there with them, assisting, so they would learn how to do that, says Bernhardt. The membrane control system is programmed to automatically test the membranes on a regular basis and will detect changes in pressure that can indicate when there are leaks or tears in membranes. When an alarm condition is reached, the operators need to know how to isolate a membrane cartridge and take it out of service, and they also need to know how to replace that cartridge. So they went through both of those procedures. In addition, although the lter backwash, air scouring and cleaning processes are fully automated, operators needed to be trained to understand and respond to indications on the control panel.

Count Pete Baranyai among those who shake their heads at the practice of buying bottled drinking water. I dont understand it, says Baranyai, utilities director for the City of East Chicago, which recently commissioned a new membrane ltration plant. Our treatment process here, starting with Lake Michigan water, probably exceeds bottled water in terms of cleanliness, disinfection and the whole nine yards, Baranyai says. As if to reinforce the point, inside the plants main entrance is a spigot where residents can ll their own water bottles. As they walk into the building people think, Oh, theres a place to wash your boots off, says Baranyai. But its really set up as a place where people can bring in maybe a 5-gallon container, ll it up with water, and take it with them.

The bigger picture

SCADA training was extensive. They never had a SCADA system before, and now they had highly sophisticated control systems and PLCs, so it was essential to get the operators feeling comfortable with it, says Cheslek. We had meetings with the operations team as early as January 2010 to get them used to seeing the screens and to ask what they thought about the screens. Once the system was congured and up and running, we concentrated on each of the screens how to log in, how to check setpoints, how to check and acknowledge alarms, how to x things, how to navigate from screen to screen. We taught them what everything means in the HMI (human-machine interface), how the HMI works with the servers, how it

14

WATER SYSTEM OPERATOR


The Nathaniel Ned Ruff Water Treatment Facility produces 17 mgd and is designed for expansion to 30 mgd.

The old water treatment plant didnt have a SCADA system. Mostly it was a case of local stations to turn things on and off. Now everything is done off a keyboard. So it was a major learning process.

PETE BARANYAI

MORE INFO:
American Structurepoint Inc. 317/547-5580 www.structurepoint.com Black & Veatch 913/458-2000 www.bv.com Caterpillar, Inc. 309/675-1000 www.cat.com EnPro Technologies Ltd. 816/795-6333 www.enpro-tech.com Fairbanks Morse 913/371-5000 www.fmpump.com Meurer Research, Inc. 303/279-8431 www.meurerresearch.com ProMinent Fluid Controls Inc. 412/787-2484 www.prominent.us R.P. Adams 800/896-8869 www.rpadams.com Rockwell Automation 414/382-2000 www.rockwellautomation.com Siemens Water Technologies Corp. 866/926-8420 www.water.siemens.com

backs up, and how reports are generated. For SCADA viewing in the operations room, the city installed a widescreen at-panel TV. It makes eminent sense, and it creates an excellent impression when people walk in and see something like that, says Baranyai. Besides training on individual devices, the engineers taught the team how to operate each of the plants systems and optimize overall performance. The team made sure that as much of the training as possible was approved by the Indiana Department of Environmental Management so that it could be applied toward operators continuing education requirements for licensing. We submitted several of the classes for CEUs, says Cheslek. Since the operators were spending so many hours in the classroom or on the oor learning about these new pieces of equipment, we thought CEU credit was very appropriate. Bernhardt notes that nearly all classroom and hands-on sessions were videotaped and catalogued by the citys multimedia team. They have some talented videographers, he says. They were in the right place at the right time to capture the essence of the training. I think it will be very useful. For example, if the maintenance team needs to repair a pump or other equipment, they can review the video as well as the vendor-provided manuals and have a solid understanding of what needs to be done. The multimedia department also videotaped walking tours of the facility for presentation on the citys local-access cable station to help give the public a basic understanding of the new plant and treatment process.

Invensys Operations Management

949/727-3200 www.wonderware.com

Looking ahead
Now that the new water plant is fully online, Baranyai sees a modern facility with a well-trained team strongly positioned for the future. Knowing the city faces a wave of retirements in the not-too-distant future, Baranyai plans to work with the Indiana Vocational College in East Chicago toward establishing a water and wastewater program. We need to get an infusion of younger people in here, he says. Meanwhile, he sees possibilities for expanding the treatment process and selling water to neighboring communities a source of revenue that would help the city in a time when budgets are under stress. He is pleased with the water plant staff and the results of the training: I have to give a lot of credit to the trainers theyve done a good job. Our staff has responded extremely well. Theyve taken the training to heart and I am condent that they will run this plant in a way that takes full advantage of the new technology. wso

wsomag.com May/June 2012

15

WINNING THEM OVER

Its Own Story

A California water district makes sure the public understands its stability in the midst of economic turbulence
BY PETE LITTERSKI
PHOTOS COURTESY OF MESA WATER

fter a survey showed that fewer than half of Mesa Consolidated Water Districts customers knew the independent utility was their water provider, the utilitys leaders decided in 2009 to step up communications. Their decision was rewarded with the California Special District Association (CSDA) 2011 Exceptional Public Outreach award for large districts. Mesa Water is a special district with more than 110,000 customers in suburban Orange County. The 18-square-mile district serves most of the City of Costa Mesa, parts of Newport Beach, and some unincorporated areas, including John Wayne Airport. Mesa Water is governed by an elected ve-member board of directors. Still the 2008 survey found that many customers assumed their water service came from the city. That confusion was a problem for several reasons, says Stacy Taylor, the communications manager hired to improve the districts visibility.

Mesa Consolidated Water District operations supervisor Stan Kennedy demonstrates how a well works while conducting a tour for alumni of the water districts Water Issues Study Group at Mesas operations yard.

WSO welcomes stories

about your public information and education efforts for future Winning them Over articles. Send your suggestions to editor@wsomag.com or call 877/953-3301.

Building knowledge

Mesa Water, established in 1960, has a strong nancial record, and its leaders worried that customers were lumping it in with a city that, like many in California, was having nancial difculty, leading to reduced services and a loss of jobs. It became apparent that it was important to get the districts story out, Taylor says. That story, the board concluded, needed to include a history of the district, a report on its record of providing a safe and reliable water supply, and its nancial stability. Plans included programs to establish brand awareness, extend existing outreach, improve day-to-day communications with the public, and establish transparency about nancial matters. With water shortages facing many California communities, the board added a goal to increase consumer knowledge of water issues in general. Foremost, however, was to establish the districts identity. People didnt know who was providing their water, and if they dont know where their tap water is coming from, its hard to get their attention with a water conservation message, Taylor says.

Multiple channels
Taylor worked closely with media outlets, supplying news releases and background papers to keep them aware of Mesa Waters activities and plans. According to the CSDA contest entry, the districts print and online media coverage in 2010 was 30 times better than in 2009. Taylor used multiple routes to reach customers, from a bimonthly newsletter delivered with water bills to conservation tips offered in print and on the districts website. Taylor even posted time-lapse webcam images of progress at a major construction project. To bolster the conservation message, Mesa Water established a Water Use Efciency Award to recognize non-residential customers who reduce annual water consumption. The district also maintains two Water-Wise

The rst Water Issues Study Group sponsored by Mesa Consolidated Water District sat down for a group photo at its nal session in 1985. Many returned for their 25th class reunion in 2011.

22

WATER SYSTEM OPERATOR

It is used to detect broken reinforcement wires within PCCP mains. It is propelled through the pipeline with the ow of the water. As it passes through the pipeline, it detects those wire breaks. By doing so it enables the utility to do some further analysis, calculate the condition of the pipeline with engineering methods, and determine whether to repair or continue to operate it.

that allows the water to push it through the pipe. Typically, it moves at about 95 percent of the ow velocity, which is about one to ve feet per second depending on the ow velocity within the system.

wso: What were the origins of the PipeDiver inspection in Louisville?

Coombs: We have more than 100 miles of PCCP mains in our system, and we had made plans over the years to start a condition assessment under a planned approach. In 2009, we had a catastrophic failure on a 60-inch main. A section of the pipe blew out on the side, and within less than an hour we lost about 15 million gallons of water. We estimated the cost at $1 million. If the pipe had been in a heavily developed area, the cost could have gone up exponentially.

wso: Can you provide a physical description of this tool?

Livermore: The tool is comprised of multiple modules about 15 inches in diameter and is a total of about 12 to 15 feet long, depending on the conguration needed for the pipe were assessing. It includes a battery module, an electromagnetic module that does the scanning, and a tracking module that enables a crew to follow the tools progress from the surface.

wso: How is the tool introduced to the pipeline? Livermore: It can be inserted via a hot tap connection and insertion sleeve or an existing access or open chamber. Once inside the line, it travels with the ow of the water to an extraction point, which could be a hot tap connection and insertion sleeve, an existing access, an open chamber, or a reservoir.

wso: How does this technology assess pipe condition? Livermore: The technology emits an electromagnetic eld into the walls of the pipeline and then detects how that eld passes through the wires that reinforce the pipe. This technology will help us identify pipes that are comproWhat were looking for are breaks in the circuit of mised and get them repaired or replaced in a timely fashion. how that energy ows through those wires. Those indicate points where there are broken wires in the Our goal is to not ever have another transmission main break. pipe reinforcement. The data is stored in the device KEITH COOMBS until it reaches the extraction point, where it is taken out and connected to a computer that downloads the data. ment program for PCCP. Shortly after that, we initiated a program to inspect all 100 miles of our PCCP mains ranging from 24 to 60 inches over a 10-year period. We are now in our third year of that program. wso: How is the data analyzed and used? Livermore: Using the data, were able to go through and check for breaks. The information is used to provide a report telling the client wso: Why did you use the PipeDiver technology for the assesswhich pipe sections have damage, if any, and quantifying it so they can go ment on the 8.8-mile main last year? forward and repair the pipeline or take other action as warranted. Coombs: There are parts of that pipe that dont have redundancy.

wso: What immediate steps were taken after that event? Coombs: We hired Pressure Pipe Inspection Co., which has since merged with Pure Technologies, to inspect as much of that main as we could while we had it shut down. They manually inspected about three miles of pipe using electromagnetic technology and found three other sections that had signicant wire breaks. We dug up those sections and applied steel bands to the outside of the pipe. At that point we decided we needed to accelerate our condition assess-

wso: How does the system record the location of the breaks? Livermore: Each piece of pipe has a unique signature. The tool counts the number of sections from the insertion point to the extraction point by detecting certain anomalies in the magnetic eld. Then, using background information from the utility, such as lay schedules and asbuilt drawings, we can determine where those anomalies are. That gives us a relatively accurate picture of the pipe and where the breaks are. wso: How does this technology provide return on investment for the utility? Livermore: Compared to the consequences of breaks that can occur in these mains, it is considerably less expensive to inspect a pipeline versus going forward, allowing a break to occur, and then repairing the pipeline and the related damage. wso: In what sizes of pipes is this technology used? Livermore: It is used primarily in lines 24 inches and larger. In the United States, we have assessed pipelines as large as 72 inches with the PipeDiver tool. wso: If this is a free-swimming device, how is the speed of travel controlled? Livermore: The utility controls the ow velocity based on parameters we agree upon in the planning process. The device is neutrally buoyant and has ns that come out of the cylinder sections where the electromagnetic tools are. The ns help keep the tool centered and provide resistance

wso: What were the logistics of performing that assessment? Coombs: We had to coordinate with the operations people because the PipeDiver relies on the ow of water. Youve got to push that water somewhere. We drew one of our tanks down to a low level, and when they were ready to launch the PipeDiver, we started pumping water to the tank. In the meantime it was pushing the PipeDiver through the pipe. It took a lot of coordination. You can imagine the amount of water you have to push through a pipe to maintain a speed of about 1 to 1.5 feet per second. Thats a big volume of water to push for six to eight hours. wso: About what percentage of your PCCP mains will you be inspecting using the PipeDiver technology? Coombs: Probably about one-third. On the remaining sections we will probably use robotic equipment. It also provides high-denition video capability, and so wherever we can were going to try to use that tool. The combination of video and wire breakage information is a good approach to use where possible. wso: What have you learned so far from the PipeDiver investigation? Coombs: Data collected over the past eight to 10 years shows that in a typical PCCP pipe system, anywhere from 3 to 4 percent of joints may be compromised due to wire breakage. On the main we just assessed, we had a wire breakage percentage of about 3.1, so we are toward the lower end of the range. That was somewhat reassuring to us. Based on the draft report, we found three sections that were signicantly compromised and had a great number of wire breaks more than (continued on page 33)
wsomag.com May/June 2012

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PRODUCT FOCUS:

INSTRUMENTATION AND TESTING

BY MIKE SCHOBLASKA

Pressure transmitter
The Valueline from Keller America is a high-accuracy, general-purpose pressure transmitter that uses microprocessor technology to provide high Total Error Band (TEB) accuracy, with fully conditioned analog output over a wide compensated temperature range. Available with various electrical connections, custom pressure ranges, and voltage or current outputs, the device integrates into new and existing systems, including PLC, VFD, SCADA, and most commercially available displays/controllers. 877/253-5537; www.kelleramerica.com.

Wireless water meter

The IntelliH2O wireless water meter from Capstone Metering captures, collects, controls and conserves water. The meter and its software transform the water grid into an intelligent network. The meter features self-generating power by the ow of the water, a remote on/off valve, exible and frequent two-way communications using virtually any wireless communication network (including Zigbee, Wi-Fi and cellular). It also offers inline self-calibration and high- and low-pressure sensors. The meter meets all AWWA standards and the total operational cost is less than that of current AMI systems. 972/446-1700; www.capstonemetering.com.

Long-distance wireless connectivity

The Ghostbridge wireless Ethernet bridge from B&B Electronics can be used to network-enable remote sensors and devices or to connect LANs at line-of-sight distances of up to 15 km at speeds of up to 150 Mbps. It creates a transparent, secure, high-speed link between remote stations and a central PLC. The UV-stabilized plastic enclosure and an operating range of -30 to 80 degrees C make it suitable for outdoor and harsh indoor industrial applications. It is pre-congured for plug-and-play operations, but its internal Web server can be congured to address special situations. It can be pole- or wall-mounted, is shipped with both DC and AC PoE adapters, and its PoE pass-through Ethernet port can be used to connect local devices such as IP cameras. An 80-degree, 15 dBi sector antenna is integrated into the plastic housing. 815/433-5100; www.bb-elec.com.

Total organic carbon analyzers

TOC-L Series total organic carbon analyzers from Shimadzu Scientific Instruments offer a wide sample range from 4 g/L to 30,000 mg/L. Consisting of four models, including PC-controlled and stand-alone versions, the analyzer uses the 680 C combustion catalytic oxidation method to analyze all organic compounds. It features automatic sample acidication and sparging and an automatic dilution function that reduces sample salinity, acidity and alkalinity. High-precision mass ow controllers ensure uninterrupted carrier gas and a no-maintenance Peltier cooler for maximum water vapor removal ensures accurate analysis. The optional salt kits permit 12 times more salt to be analyzed before maintenance. Models can accept particulates up to 500 microns or 800 microns with the optional particulate kit. 800/447-1227; www.ssi.shimadzu.com.

Wind monitoring sensor

The Wind Direction Smart Sensor from Onset Computer Corporation is a research-grade plug-and-play sensor for measuring and logging wind direction data. Features include shielded stainless steel ball bearings, balanced wind vane, wind averaging and drip overhang to reduce icing. 800/5644377; www.onsetcomp.com.

Pipe strain measurement

The Pipe Strain Wizard from LUDECA measures the effects of pipe strain on shaft alignment. The program checks for strain from external sources acting on machines. The measured values are quantied in terms of offset and angularity. The vector values are combined for vertical and horizontal directions. The check can prove the existence of pipe strain on a pump or conduit strain on a motor. Measurement les can be saved or printed in PDF format directly from the alignment tool. 305/591-8935; www.ludeca.com.

Multichannel transmitter/controller
Burkert Fluid Control Systems offers the MultiCELL Type 8619 multichannel controller for water treatment. In reverse osmosis systems, the controller monitor functions as a ow indicator, to measure the ORP value or percentage retention value. It can also be used for control tasks, such as regulation of pH, chemical dosing and ratio control. The modular controller is adapted at the factory to the application and customer specications. The large, congurable graphic display with backlighting can display up to four readings simultaneously. Further parameters and user-specic pages can be displayed by scrolling. The digital and analog signal outputs enable the transfer of process data and status signals. All process values can be stored on SD cards with an optional data logger package for computer analysis using any standard software package. 800/325-1405; www.burkert-usa.com.

Control valve
The Hydro Instruments OV-110 Omni-Valve automatically controls chemical feed based on one or more electrical input signals and is compatible with gases or liquids. It can operate in seven control modes including ow pacing, residual set point, compound loop (PID), dual input feed forward, step feed, dual set point and manual. It can also handle a wide range of chemicals and a wide range of feed capacities. Microprocessor technology eliminates the need for feedback potentiometers. 888/384-9376; www.hydroinstruments.com.

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WATER SYSTEM OPERATOR

Fume hoods
The UniFlow SE Aire-Stream fume hood from HEMCO Corporation is a series of fume hoods UL 1805 certied and offered in 48-, 60-, 72- and 96-inch widths in constant air volume or restricted bypass models. The hood is constructed of chemical resistant, ame retardant, non-metallic composite resin and features unitized construction that does not require screws, bolts, rivets, or metallic hardware to assemble. The fume chamber is a molded one-piece white surface with all corners covered for easy cleaning and light reectivity. The hood has a 36-inchhigh extended view height, slotted VaraFlow bafe system, aerodynamic sash lift with perforated air-sweep feature, and molded-in belled outlet collar for reduced airow resistance. 816/796-2900; www.hemcocorp.com.

Data and alarm instruments

The IntelliLogger from Logic Beach is a family of data acquisition and alarming instruments. It can be used for pump station monitoring and alarming, remote and customer site ow totalization and reporting, energy auditing, treatment plant studies and more. With the network-enabled capability, units can be connected to the Internet via LAN or cellular modem. With Internet connectivity, units can send status or alarm emails and text messages, automatically FTP logged data back to central servers, and serve standard and user designed custom Web pages to a browser. The instruments accept analog, digital and Modbus inputs and offer I/O expansion via bus-connected expansion modules. Models range from the battery-powered IntelliLogger-Mini to the full network-enabled IntelliLogger IL-80. 619/698-3300; www.logicbeach.com.

Residual chlorine analyzer

The RA-1000 residual chlorine analyzer from Eagle Microsystems monitors residual concentrations of free or total chlorine, chlorine dioxide, or potassium permanganate. Features include eight eld-selectable ranges, all-digital controls, self-cleaning electrodes, and fully automatic control capability. The digital controller transmits a 4-20 mA DC signal for recording or remote display and can output a signal for residual process control via one of several modes, including ow pacing and compound loop control. All control and calibration functions are digital, and adjustments are made via a four-pushbutton keypad. 610/3232250; www.eaglemicrosystems.com.

Soft start controller

The S611 soft start controller from Eaton minimizes shock to mechanical components, extends system life, increases reliability, reduces maintenance and lowers energy requirements. With a pump algorithm, it protects pumping systems from water hammer. With an integrated bypass and overload protection, it reduces installation time and costs. In addition, heating losses are minimized and the design eliminates an external contactor. The device provides overload, undervoltage, overcurrent, phase loss, jam and stall protection, and power monitoring capabilities. Users can customize parameters to their requirements. 877/386-2273; www.eaton.com.

Waterproof turbidity meter

LaMotte Company offers the waterproof 2020we Turbidimeter, a portable handheld device that can be used in the eld or lab. The unit is rated waterproof to IP67 and features lithium rechargeable batteries, a backlit display, USB port and seven language options. It complies with the EPA 180.1 standard using a tungsten light source protected by a waterproof chamber with a removable cup. Reading a full range of 0 - 4,000 the instrument displays as NTU and AU units so analysts can test without dilutions unless required by the method. In the low range of 0 - 2.5 NTU, instrument accuracy is stated as +/-0.05 NTU, and in the mid range accuracy runs +/-2 percent. 800/3443100; www.lamotte.com.

Gas monitor
The CTX300 gas monitor from Oldham is enclosed in a high-grade, explosion-proof plastic housing, with an IP66 rating to resist corrosion. Its advanced design makes it durable in harsh environments. Additional features include 4-20 mA output analog transmitter with optional backlit display; plug-in and pre-calibrated sensors; electrochemical, infrared or semi-conductor sensors; detection of O2, CO2, toxic and refrigerant gases; compatibility with more than 30 sensors; and an infrared version for CO2. 800/338-3287; www.oldhamgas.com.

Hexavalent chromium monitors

Applikon systems from Metrohm USA offer customized online analytical solutions for monitoring of hexavalent chromium in water treatment plants. Constant monitoring ensures that the hexavalent chromium levels in water stay within specications and that removal runs efciently and cost-effectively. Online process monitoring provides real-time results. Analyzers can be congured to include additional testing parameters, such as pH or alkalinity. 800/727-6768; www.metrohmusa.com.

Membrane contactor degassing system

Liqui-Cel membrane contactors from Membrana-Charlotte contain microporous hollow-ber membranes that allow removal of dissolved gases from liquids. In the contactor, gas ows across one side of the membrane and liquid is on the other side. Because the membrane is hydrophobic and microporous, only gases pass through. Lowering the partial pressure of the gas in the contactor allows the dissolved gases in the liquid to transfer more easily through pores in membranes. 704/587-8888; www.liquicel.com. (continued)
wsomag.com May/June 2012

39

One exceptional resource on SCADA security is US-CERT the operational arm of the National Cyber Security Division at the Department of Homeland Security.

gained access to control technology for the U.S. governments Amundsen-Scott Pole Station in Antarctica, which ran life-support technology for scientists. A SCADA system attack at the Maroochy water system in Australia disrupted wastewater treatment for two months. Much more recently, in November of 2011, a hacker connected to a South Houston water facility to demonstrate the simplicity of an attack. Although the culprit claimed he did not vandalize any equipment or systems, the fact he could demonstrate connectivity, and possibly control, brings this type of security aw to the foreground. These are only a few examples. What can a water or wastewater utility do to use SCADA technology effectively while maintaining or increasing security? Unfortunately, no single standardized solution will cover all agencies. Depending on the organizations size, the availability of trained support staff or nancial resources may be limiting factors. However, there are a number of low-cost and relatively simple solutions that any agency can implement to start minimizing risk from outside attacks. Most novice computer users are already familiar with a number of security methods that can be applied to more complex systems.

A SCADA SECURITY CHECKLIST

Here is a summary of basic measures water and wastewater utilities can take to make SCADA systems more secure:

Increase awareness
Subscribe to a free online technology publication. Subscribe to US-CERT to monitor nationally important risks and threats. Investigate user groups and develop relationships with sister agencies.

General to specic
The rst step is to address a series of fundamental questions, starting at a macro level and then narrowing down. The rst focus should be on personnel and policies and may include these questions: What is the staffs level of security awareness? What is the staffs technical level? Are technology-based security policies and procedures in place? Are these procedures and policies routinely reviewed and exercised? Is the agency staff properly trained on a regular basis? Focus can then shift to the actual assets and specic processes to assist in analyzing security at the component level. These questions may include: What assets or processes require protection? What level of protection is needed? How might an asset or process be compromised? What is the impact if protection fails? Once these are answered, more specic questions can be asked. Is the SCADA system accessible from outside by phone or Internet, or is it part of a larger corporate network? If yes, the next question is whether it needs to be connected or integrated. If there is no real benet to having phone, Internet, or corporate network access, the SCADA can be made into a closed system although this may be impractical, as it inhibits sharing of process data. If there is a need for corporate network access, the technical security effort increases and becomes more holistic. Is there a proper and secure rewall (hardware and software) in place on the network that is routinely managed? Are strong passwords in place for the SCADA system? And the entire corporate network? Are strong information security procedures and policies in place for the entire cor-

Technology policies and procedures

Develop effective, dynamic policies and procedures. Then exercise, review and modify them and communicate them through training. These include: Vendor and employee (personal) computer access, including use of thumb drives and Internet connectivity (VPNs). Automated/manual updates for operating systems, applications, and hardware, where applicable. Registration of PLCs with vendors or manufacturers for updates and news.

Technology risk analysis

This should complement or add detail to a business continuity or disaster recovery plan and should be reviewed at least annually. A team should include various departments (or perspectives) and use a template-based approach to identify, assess, and prioritize: Critical assets (networking devices, computers, PLCs, and applications) and processes. Deficiencies in assets or processes. Areas that can be hardened or added redundancy that is cost-effective.

porate network that cover a full range of issues, including the use of thumb drives by employees or vendors? Is there a policy or procedure to handle vendor or employee PC connections to the corporate network?
wsomag.com May/June 2012

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NEWS
Koch Membrane Systems launches website
Koch Membrane Systems Inc.s new website, www.kochmembrane. com, focuses on the companys two major business segments: industrial and life sciences, and water and wastewater.

INDUSTRY

Parkson employees raise $64,000 for charities

Parkson Corp. and its employees raised more than $64,000 in charitable donations for Water for People, the American Red Cross, Engineers Without Borders and the American Cancer Society. Parkson employees also donated 418 hours of work to charities in South Florida in 2011.

WWEMA names LaVelle chairwoman

The Water and Wastewater Equipment Manufacturers Association (WWEMA) board of directors elected Deborah LaVelle chairwoman for 2012. LaVelle is the rst chairwoman to serve in the organizations 103-year history. She is vice president of marketing and application engineering for Aqua-Aerobic Systems Inc.

Ruhrpumpen opens Virginia service center

Ruhrpumpen pump technology company opened a service center in Hampton, Va. The facility features machine tool and balancing capabilities to repair and rerate API and ANSI centrifugal pumps and related equipment.

Calgons UV system receives conditional acceptance

Deborah LaVelle

Trojan Technologies acquires Salsnes Filter

Trojan Technologies acquired Salsnes Filter AS of Namsos, Norway. Salsnes Filter will operate as one of the Trojan Technologies groups of businesses. The company will continue to operate out of Namsos with production facilities in Salsnes, Norway.

Calgon Carbon Corp.s Ultraviolet Technologies Division received conditional acceptance of its C3500D wastewater disinfection system from the California Department of Health. CDH determined the UV system meets the coliform and virus disinfection criteria found in Title 22 of the California Code of regulations for recycled waters that have received treatment through a tertiary ltration process. Recycled waters meeting the microbiological standards can be used for the irrigation of crops and golf courses, recreational waters and other non-potable applications.

Kee Safety joins Pacic Industrial Contractor Screening

Kee Safety Inc. joined Pacic Industrial Contractor Screening (PICS) to ensure that its procedures conform to stringent safety standards for the installation of its equipment. The company is a supplier of OSHA-compliant fall protection systems and safety railing components. PICS prequalies contractors by gathering data about the company, verifying its completeness and accuracy, and evaluating its compliance with safety standards.

American Water completes sale of Arizona, New Mexico operations

American Water Works Company Inc. completed its sale of regulated operations in Arizona and New Mexico to EPCOR USA for $470 million. Approximately 220 American Water workers based in Arizona and New Mexico will become EPCOR employees.

Mazzei names executive team

Mazzei Injector Co. named Paul Overbeck vice president of sales and marketing and appointed Geoffrey Whynot chief operating and nancial ofcer.

Paul Overbeck

Geoffrey Whynot

Siemens acquires Cambridge Water Technology

The Siemens Industry Automation Division acquired Cambridge Water Technology. Cambridge will become part of Siemens municipal wastewater business and continue to operate out of Cambridge, Mass. Senior managers Charles Hamlin, Steve Woodard and Andy Bishop will join the Siemens management team.

Xylem breaks ground on manufacturing plant

Xylem Inc. broke ground on a 10,000-square-foot expansion of its Godwin pump manufacturing facility in Bridgeport, N.J.

Underground Pipe attends SJE-Rhombus training

Three members of Underground Pipe and Valve Inc. received water and wastewater product training at the SJE-Rhombus facility in Detroit Lakes, Minn. Training included standard and engineered control panel design, operation and troubleshooting and a tour of the facility.

46

WATER SYSTEM OPERATOR

(continued from page 45)

Hach names Brown corporate accounts manager

Dave Brown joined the Hach Flow team as corporate accounts manager. His experience includes business development, management and customer support.

Layeld acquires Canwest Protective Coatings

Layeld Environmental Systems Ltd., Edmonton, Alberta, a division of the Layeld Group, acquired Canwest Protective Coatings Ltd. of Red Deer, Alberta. The transaction adds in-house, spray-applied liner application to Layelds portfolio of services.

Arkema names Stabler business development engineer

Arkema Inc. named Sean Stabler business development engineer to oversee the expanded development of Kynar PVDF resins and foamed extruded products. He will work with original equipment manufacturers and design rms.

PHOTO COURTESY OF BILL BARBIERI

Mounted on the tank roof, the mixers power system includes solar panels, a digital control panel, and a battery to store current for continual operation.

Sean Stabler

Revere Control Systems opens two ofces

Revere Control Systems, Birmingham, Ala., opened ofces in Chattanooga, Tenn., and St. Petersburg, Fla. The Tennessee location will contain control panel production and administrative ofces. The Florida location will add sales support for existing engineering and service operations.

ETS begins production at new plant

Engineered Treatment Systems LLC has begun UV systems production at its new Beaver Dam, Wis., plant. The manufacturing facility includes a product assembly area and conference/training room that can accommodate up to 60 people. The new plant, which ofcially opened in March, is approximately 400 percent larger than the old factory. wso

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In each issue of Municipal Sewer & Water, youll read about sanitary sewer, stormwater and water system professionals just like you. Youll discover: n Who are the innovators in system repair and maintenance n How they make sound decisions that improve service and save money n What tools and technologies drive efciency and performance n Where to go to nd the latest equipment and advice

four feet. It saved money in the long run, says Barbieri. If the machines need servicing, SolarBee technicians just lift them out instead of working on them in the tanks. The units have a stationary intake assembly that remains on the tank oor. An expandable hose connects the intake to the oating impeller, enabling it to self-adjust to varying water levels. Rotating at 80 rpm, the impeller moves 2,500 gpm in a near-laminar ow pattern that Weve eliminated completely mixes the water colshort-circuiting and umn. The pattern also ensures stratication. Chlorine consistent dispersal of chlorine at usage at the booster the walls, in the bottom three feet of the tank, and at the oor. pump station is down by Mounted on each tank roof are more than 50 percent, solar panels, a digital control panel, and although THMs and a battery to store energy for continual operation. The panel has are still forming, it isnt daily and seasonal run-time algohappening as quickly. rithms and includes programming BILL BARBIERI for auto-reverse, anti-jam, and selfcleaning. The mixers in the tanks are driven by a high-torque, direct-drive, permanent-magnet motor with no gearbox to reduce energy consumption. The city accepted the companys maintenance and service program. Technicians come on a regular schedule and take care of everything, says Barbieri. It makes life simple, enabling us to focus on other things.

Installation
The technicians installed one mixer per day. The biggest part of the setup was maneuvering a crane into position to lower the units into the tanks, says Barbieri. They are a mile from the Main Street plant and in an isolated area. Before the technicians turned on the units, they did basic temperature testing to check for stratication. They returned after three days to retest the tanks and found no stratication. It took a few days to stabilize everything, but the numbers have remained consistent since then, says Barbieri. Weve eliminated shortcircuiting and stratication. Chlorine usage at the booster pump station is down by more than 50 percent, and although THMs are still forming, it isnt happening as quickly. wso
wsomag.com May/June 2012

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