CHRISTOPHER M.

PATTERSON
chris_patterson@me.com 253-797-0894

USER EXPERIENCE RESEARCH

Research Usability Testing Field Observations Interviews Card Sorting Surveys Design Personas Scenarios Mockups Wireframes Rapid Prototyping Management Problem Solving Customer Relations Process Improvement Technical Morae Axure OmniGraffle Adobe Suite HTML CSS JavaScript PHP

EDUCATION
BS in Human Centered Design and Engineering, University of Washington Exchange Program in Human Media Interaction, University of Twente

PROFESSIONAL EXPERIENCE
Priveazy, Seattle, WA 2011 - Present Head of Research and Usability Design and administer formal usability tests using Microsoft Morae Run small-scale gorilla usability tests on tablet computers Establish product and design requirements based upon testing and research Conduct surveys and analyze user data in order to create personas Perform product and service research and testing Communicate research findings to a small interdisciplinary team of programmers, graphic designers and technical writers in order to maintain a consistent development strategy Apple, Tukwilla, WA Sales Specialist (part-time) Built strong communication with customers and a diverse group of coworkers Established and accomplished both short-term and long-term sales goals 2010 - 2011

ACADEMIC ACHIEVEMENTS
Strong leadership and teamwork experience. Managed multidisciplinary teams of programmers, designers, and technical writers. The primary focus of these teams was to rapidly develop website and software prototypes. My roles primarily consisted of conducting interviews, field observations, and surveys, developing personas and scenarios, sketching storyboards, and creating wireframes and mockups Designed a web interface for a 3D body scanning and online retail service Collaborated with Dutch communications students to research the usability and accessibility of public kiosks for visually impaired and illiterate users Designed a web-based feedback system for a multi-user education tool for classrooms in developing countries (MultiLearn) Created an interactive prototype of the UW Hall Health online care system and UW Online Registration system

PERSONAL QUALIFICATIONS
Focus and drive to work independently. My professional experience has allowed for creative freedom, but also required strong time and resource management skills in order to meet project goals. My ability to work autonomously has also fueled my passion for emerging technology, allowing me to explore new forms of interaction. Personal projects over the past two years include: Construction of a two-dimensional infrared vision-tracking system implemented for use in large screens or surfaces Development of a three-dimensional scanning and printing process with a focus on low cost and scalability