BJECTIVE .SYSTEM ANALYSI. SSYSTEM DESIGN. o ENTITIES & ATTRIBUTES. o BINARY RELATIONSHIPS. o E-R DIAGRAM.

o DATA FLOW DIAGRAM .1 . A L G O R I T H M F O R R E S E R V A T I O N . 2 . S N A P S H O T S O F T A B L E S , F O R M S , R E P O R T S & Q U E R I E S . 3 . S N A P S H O T S O F E X C E L S H E E T S % A N A L Y S I S . 4 . A D V A N T A G E S O F A U T O M A T E D S Y S T E M . 5 . C O N C L U S I O N . Appendices (Access Database-Air France & Excel Sheet-Analysis)Page | 3

E-R DIAGRAM FOR BOOKING DEPARTMENT Page | 9Ph.No.NamePassenNo.Passpt.NoAdd..DateFoodpreferenceeDayPassen gerFlight TicketSeats ToDateFlight No. TicketNo.FareFlight No. From1MM1PassenNo.No. TEL_NO

ALOGARITHM FOR RESERVATION ONCE THE COMPANY EMPLOYEE ENTERS THE AIR FRANCE PAGE THEREARE THREE DIVISIONS FLIGHT DIVISION PASSENGER DIVISION TICKET DIVISION ALONG WITH THE ABOVE, THERE ARE THREE TABS FOR EASY ACCESS PASSENGER QUERY FLIGHT QUERY TICKET QUERY THE EMPLOYEE CAN GO TO ANY ONE OF THE ABOVE ACCORDING TO THE REQUEST MADE BY THE PASSENGER. IF THE PASSENGER HAS TO CHECK THE FLIGHTS AND VARIOUS OTHERF L I G H T D E T A I L S T H E N H E C A N C L I C K O N T H E F L I G H T S E C T I O N A N D GET THE RELVANT DETAILS. FURTHER THIS SECTION IS LINKED W ITH THE OTHER S E C T I O N S S O THAT THE PASSENGER DETAILS COULD BE ENTERED AND THE TICKETSCOULD BE CHECKED SIMANTEOUSLY. THE ABOVE CAN BE DONE EVEN WHEN THE PASSENGER SECTION OR THE TICKET SECTION CAN BE OPENED. THE TABS ARE ESTABLISHED FOR EASY ACCESS TO THE RESPECTEDQUERIES.

THUS THE PASSENGER GETS FLIGHT DETAILS, CAN E N T E R T H E PASSENGER DETAILS, GETS AVAILABILITY ON TICKE T S A N D O T H E R DETAILS IF REQUIRED AS THERE IS RELATIONSHIP BETWEEN ALL THE THREE.Page | 10

SNAPSH OTS OF THE SYSTEM

ADVANTAGES OF THE SYSTEM 1.The online reservation system helped to overcome many shortcomings of manual system like commitment of errors, slow processing, large costincurred on labour etc.2 . I n t o d a y c o m p e t i t i v e w o r l d , o n l i n e p r o c e s s i n g g a v e a n e d g e t o c e r t a i n airlines to survive in the market through reduction of distribution costs,e s t a b l i s h m e n t o f h u g e d a t a b a s e s w i t h e a s y a c c e s s i b i l i t y a n d maintenance, increased cost savings.3 . T h e online ticket booking service serves the customers with a featurerich, user friendly online experience. Attracting more custo m e r s a n d customer retention is the mantra for survival today. It increases CRM inairline industry.4.It also reduces communication costs and minimizes booking expenses.5 . T h e r e i s r e d u c t i o n i n t h e n u m b e r o f c u s t o m e r q u e r i e s a n d h e l p s t o minimize support costs.6.Language compatibility can

be adopted with minimal effort.7.Airlines can use the available database to gain the competitive edge byanalyzing market trends and determining yield trends.

8.It helps to maximize the effectiveness of the entire opera t i o n w i t h complete departure control. Airlines of all sizes will have the entire liveflight department at their fingertips. CONCLUSION Based on the preparation & analysis of Automated Airline ReservationSystem, it can be concluded that Automated System is better than ManuelSystem (listed as various Advantages above) & this Automated System helpswith significant facts & figures to take important decisions concerned with thevarious parameters of the business line