Professional Documents
Culture Documents
Span of Control :
Basic Function: This role is primarily responsible for operationalizing HR initiatives for all Band A and Band B employees and as in order facilitate performance and build their capability and commitment to the organization
Essential Functions: Ensure the implementation of all HR initiatives such as Performance Management, Training Need Analysis, and Motivation & Commitment for all Band A and Band B Ensure the demonstration of corporate values and Ensure effective implementation, communication and advocacy of HR policies & initiatives across. Address concerns related to performance and compensation for employees. Assist the SBU Head and Managers in budgeting for the resource requirements.(LAM Specific) Assist manager in providing inputs that positively impact employee motivation and retention at the SBU level especially for all Band A and Band B employees such Reward programs, incentive schemes etc. Supervise a focus skip calendar for respective client areas and to gauge employee perceptions & opinions and highlight them if required. To facilitate interactions between the staff & the management on a regular basis Regular audits of employment contracts and records of all employees. Constantly inculcating core EXL values walk the talk Deploying policies that are open and transparent. Ensure adherence to EXL related statutory obligations and client related Contractual obligations.
Confidential
Version 1.0
Page 1 of 3
Primary Internal Interactions Executives and AMs / LAMs for the purpose of supervising the implementation of all HR initiatives SBU HR Manager for the purpose of seeking support and guidance SBU Executive for the purpose of offering guidance and support
Primary External Interactions Recruitment vendors for the purpose of hiring AMs and Executives
Relationship Management Has good domain knowledge Strategic thinking Function Specific Skills Have pragmatic problem-solving skills. Networking capability Change Management
Confidential
Version 1.0
Page 2 of 3
Good communication skills Good interpersonal skills Soft Skills (Minimum) Ability to collaborate, influence and convince at all levels Team Oriented
Education Requirements:
MBA - HR
Annexures: Acknowledgement (acknowledge that the information contained in this document is factual and complete) __________________________________ ____________________________ Candidate Date ___________________________________ Supervisor/Manager
Confidential
Version 1.0
Page 3 of 3