TATIANA MONTENEGRO Cell # (202) 258-9127 (Currently residing in NYC) www.tatianamontenegro.com tatianamontenegro@yahoo.

com
WORK EXPERIENCE: GALE & RICE, Volkswagen of America National Auto show team Lead Multilingual Volkswagen Product Specialist January 2008 Present

Communicate with auto show attendees nationwide, offer information and knowledge pertaining to current Volkswagen technology and models. Interpreter for Volkswagen auto show technicians from Mexico and Germany. Attend annual training sessions, participate in team building activities and test for current product knowledge. Promoted to Lead Product Specialist (2009). KUONI ALLIED-TPRO, New York Multilingual Tour Director July 2007 Present

Accompany visitors from Spanish, French and Italian speaking countries on tour throughout the northeast. Interpret and narrate while liaising with local operators, venues and corporate office. Present and promote destinations including Niagara Falls, Toronto, Washington, D.C. and Philadelphia. Generate sale revenue and collect monies by presenting and expediting optional tours. MULTI-LINGUAL VOICE OVER ARTIST March 2007 Present Professional translations and narrations for TV, radio, audio tours, language tutorials and internet commercials Rockefeller Center Top of the Rock Observation audio tour: translation and recording (Spanish and Italian) Lee Uniforms and Mervyns: recorded VO for national radio commercial El Dorado International Hotel chain: recorded VO for national television comercial Dell Computers: recorded VO for internet promo in Italian ISpeakThat.com: translated and recorded Spanish language tutorial for internet Royal Management: recorded telephony for multilingual telephone system Queens Crossing: translated and recorded VO for multi-media sales presentation Hypnosis therapy 15 CD compilation: recorded VO in English for self help CDs Sound of Vision promo CD: recording promo VO in English, Spanish, French and Italian FINE ART WHOLESALERS, Fort Lauderdale, Florida Multilingual Art Director for Costa, Crystal and MSC Cruise lines May 2006 January 2007

Generated art sale revenue by conducting multilingual presentations on board cruise ships. Increased sale revenue from zero to $25k per/month. Expanded, marketed and enhanced art gallery awareness on board Costa Magica, Costa Mediterranea, Crystal Symphony and MSC Musica. Analyzed markets for prospects based on each targeted demographic and trends from one voyage to the next. Managed art Program team of four and orchestrated deliveries, displays and exhibits.

NORWEGIAN CRUISE LINE, Miami, Florida Marketing and travel consultant on board NCL cruise ships

April 2001 March 2006

Generated $8,000,000 in sale revenue yearly; introducing public to company products and services at sea and on land at an increase of 25%. Expanded and enhanced existing business partnerships in international ports of call, fostered new ones through interaction with business operators, advertisers, government leaders and tourism officials. Recorded voice over for on board television cruise itinerary promotion and pre-show announcements. Delivered live presentations to audiences of up to 1,000 people. Chosen as Cruise Industry speaker on major television network news channels on behalf of Cruise Line International Association during an industry media blitz (Fall, 2003). Analyzed markets for prospects based on each targeted demographic and trends from sales in previous years. Directed, produced, and hosted television sale and shopping advertisements. Managed repeat guest programming activities. NORWEGIAN CRUISE LINE Front Office Manager, M/S Norwegian Sky May 2000 - February 2001

Appointed as Norwegian Cruise Lines first Front Office Manager. Proposed new structure for front office positions, adopted fleet wide. Published procedural and problem solving manual, standard across company fleet. Managed and mentored a team of up to twenty daily for up to six consecutive months. Facilitated interaction between guests and supervisory staff to resolve guest complaints. Interviewed land based potential candidates for front office positions. Trained, evaluated and promoted team members into new and challenging positions. NORWEGIAN CRUISE LINE Entertainment Staff, S/S Norway May 1999 March 2000

Organized social activities such as game shows, cocktail parties, dinner parties, talent shows, arrival and farewell events and various theme parties. Interpreted public safety announcements into Spanish and French, translated daily event calendar for Spanish and French speakers. Trained new entertainment staff.

WYNDHAM, Washington, DC Hotel Business Travel Sales Manager

1997 - 1999

Promoted and represented hotel, services and amenities nationwide to increase client base. Negotiated annual contracts with area embassies, associations and the mid-west corporate and association market. Monitored accounts and conducted surveys to enhance client satisfaction. Hosted tours and banquets for corporate travel agents during familiarization visits. Liaison for embassies and associations. Created repeat guest program designed to recognize returning hotel guests.

THE CARLTON HOTEL, currently the ST. REGIS, Washington DC Hotel Concierge Acted as city Liaison for hotel guests. Featured concierge in industry magazine for Washington DC area. Managed business center services available to all guests

1995 - 1997

EDUCATION: George Mason University: MASTER OF ARTS, International Business Transactions, Arlington, VA 1994 Oxford University: EUROPEAN ECONOMICS &TRADE, UK, Summer 1994 George Washington University: BACHELOR OF ARTS, Major in French, Minor in Spanish and Italian, Washington, DC, 1992 Baviera German Language Institute: GERMAN IMMERSION, Munich, Germany, Summer 1991 Sorbonne University: FRENCH LITERATURE, Paris, France, Spring 1991 New York University,International Institute:SPANISH CULTURE AND POLITICS, Madrid, Spain Fall 1990 Instituto Italiano: Italian Immersion, Rome, Italy, Summer 1989 Florida Real Estate licensee 2008 - present LANGUAGES: Neutral fluency in English, Spanish, French, and Italian (written and spoken). Basic knowledge of German. VOICE OVER : Edge Studio, New York City, Winter 2007. Narration and Commercial demos in English, Spanish, French and Italian produced by Edge Studios.