Professional Documents
Culture Documents
MANAGEMENT APPROACHES
WESTERN MGT:
EASTERN MGT:
*Classical Approaches SCIENTIFICE ADMINISTRATIVE BUREACRATIC MGT *Behavioral Approach *MGT: Science Approach *System Approach *Contingency Approach *Contemporary Western MGT: Theories
Improvement of operational efficiencies through the systematic & scientific study of work method tools & performance standards.
Assumptions: * Economic rational Man * Only one best method of working * Workers have potential to work in any method given Contributions: * Work study * Incentive wages schemes * Charting techniques Drawbacks (Disadvantages): Economic Rational man Man is not always taking rational decisions Job become boring & dull Cause of highly specialized labors error of one will corrupt whole production process
Administrative Management Henry Fayol Focus on improve whole organizations efficiency instead of individual.
Financial
Technical
ORGANISATION ACTIVITIES
Commercial
Managerial
Accounting Security
Plan
Co-ordinate Control
Fayol listed 14 principles of Management. They are: 1. 2. 3. 4. 5. 6. 7. 8. 9. 10. 11. 12. 13. 14. Division of labor Authority Discipline Unity of command Unity of direction Subordination of individual interest to common goal Remuneration Centralization The hierarchy Order Equity Stability of staff Initiative Spirit of the corps
Bureaucracy : Max Webber Strictly defined hierarchy governed & clearly defined objectives.
The Behavioral Approach : Elton Mayo Hawthorne experiment was to test the relationship between the level of lightning in the workplace & worker productivity. Hawthorne effect is if any special attention is paid to a person or a group of persons, simply because of the specific attention there will be a motivation to work & productivity will improve
The Management Science School In here provide various mathematical models & programs to solve business problems. ( This has been established after the 2nd world war )
System Approach to Management In here organizations consider as unified purposeful system composed of interrelated parts. Consider organization as a whole large portion in external environment.
Contingency Approach This argues there is no best way of management rater different techniques, tools, structure & styles of management will be suit to different situations.
Promoting autonomy & entrepreneurship Maximize productivity through people Staying close to customer PETER & WATERMAN APPROACH Using hands on approach to managing Do what company know best
Maintain a simple lean Promote both centralize & decentralize Simulations organization culture
TYPE A : Traditional US Company Shorter term employments Individual decision making Individual Responsibility Rapid Evaluation & Promotions Explicit control mechanism
Collective decision making Collective responsibility Slow evaluation & promotion Implicit control mechanism
Collective decision making Individual responsibility Slow evaluation & promotion Implicit informal control with explicit formalized measures
Consider as a person