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Thursday, May 24th

The R.E.A.L. Experience Workshops - TRACK I


3:00 pm 4:15 pm

BOARD DEVELOPMENT
Advanced Building Exceptional CBO Boards Community Benefit Organizations play a vital role in society. Their focus on meeting needs that would otherwise go unmet has resulted in their increasingly significant role central to the well-being and health of our communities and our nation. A traditional model of CBO governance has permeated the sector since its inception. The role of the board has changed very little over the years while their focus and functionality continue to decline. This workshop will explore a new work model of exceptional CBO boards one that builds engaged and satisfied board members. Students will: 1.Understand the roles and responsibilities of CBO boards; 2.Identify the qualities of exceptional boards; 3.Identify available resources for board development; and 4.Determine the first step of an action plan for board improvement. Joan Hensleit-Minasian, Director of Community Development Organization: Fresno Pacific University Contact: joanminasian@fresno.edu

CONFLICT MANAGEMENT
Advanced Effective Conflict Resolution with CBO Boards Based on the concepts presented in the book All I Want is a Little Peace: Resolving Conflict by Finding Common Ground, (authored by presenter and available for purchase for $10) this interactive workshop will equip participants to understand and apply the interest-based approach to effective conflict resolution, using techniques such as reframing, appreciative inquiry, and communicating in an asset-based context. Dr. Jacqueline L. Ryle, Owner/Consultant Organization: Empowerment Strategies Contact: drjryle@mac.com

FINANCIAL LITERACY
Intermediate Analyzing Financial Data The intent of this discussion is to present some of the basic concepts that are unique to accounting and reporting for Community Benefit Organizations, including the financial statements required by the Financial Accounting Standards Board (FASB). An overview of basic Accounting Principles as well as review of primary Financial Statements will be provided; however, we will focus on the interpretation of data of these

reports as well as internal controls imperative for the success of any organization. This will be an interactive course and participants are encouraged to provide samples of their organizations financial statements to the class. Dan Lauten, Vice President Organization: The Wine Group Contact: dan.lauten@thewinegroup.com Intermediate Financial Tools for Tough Times This workshop provides guidance and tools to manage through challenging financial times. It helps nonprofit leaders develop and use financial information to make better, sometimes difficult decisions, and to better communicate their financial story to funders, board members, and other stakeholders. Topics include: assessing organizational preparedness; evaluating financial risk exposure and tolerance; identifying and quantifying options for responding to risk; and communicating your organizations financial story. We discuss tips on cash flow planning, access to credit, program profitability analysis and scenario planning so your organization is better equipped to make business choices that help maintain organizational financial health in an unpredictable funding environment. Participants leave with information on tools that will help them apply improved financial management and strategic practices. Michael Kass, Consultant Organization: Nonprofit Finance Fund Contact: micheal.kass@nffusa.org

INTERNATIONAL CBO/NGO WORK & PARTNERSHIPS


Intermediate Como Iniciar Una Organizacin de Beneficio Comunitario En esta taller aprendara como empezar una Organizacin de Benificio Comunitario. Usaremos como ejemplo Fundacin Aprender es Vivir, la cual es una organizacin que fue formada por varias personas del valle central en California y la cual tiene miembros en varias partes de los Estados Unidos. La misin y visin de esta organizacin son las siguientes: Misin: Apoyar a la comunidad de Plaza del Limn en Mxico y Estados Unidos principalmente a nios y jvenes, y la poblacin de edad avanzada, a travs de la solidaridad, el afecto, el respeto legado de nuestros ancestos y la michoacanidad. Visin: Ser una organizacin de beneficio comunitario y de servicio social, noble, tica y efectiva, inspirandos en la diversidad de los participantes para el mejoramiento de la vida de la comunidad de Plaza del Limn, el gran Estado de Michoacn, y la nacion Mexicana donde quiera que se encuentre. Roberto Vaca, M.S., Assistant Principal/Head Counselor Organization: Tulare Western High School, Tulare Ca Contact: betocorre@hotmail.com Bertha Martinez, Humanics Scholar Organization: Humanics Program, Fresno State Contact: betty46@mail.fresnostate.edu Intermediate Serving Internationally: Helping Without Hurting This workshop is based on the presenters experience starting an initiative in Swaziland, developing both U.S. and international partnerships, the unique challenges and the joys related to starting an NGO that serves a constituency outside of the United States. Wendi Hammond, Director Organization: Project Glory Contact: wendi@project-glory.org

MARKETING AND BRANDING


Advanced Aligning Mission and Funding Through Shared Values and Effective Integrated Marketing This interactive session will develop an integrated marketing plan for select Central Valley CBOs, which will be forwarded to the respective leadership teams. Participants will: 1. Discuss the values of an integrated marketing plan for community benefit organizations 2. Identify critical components for an effective outreach strategy; and 3. Review methods for identifying long-term community partners with shared values. Mark Ford, Community Development Officer for Texas Organization: Starlight Children's Foundation, Texas Contact: mark.ford@starlight.org Heather Mills, Senior Creative Manager Organization: GolinHarris Intermediate How CBOs Can Create the Oprah Effect Oprah has donated over $350 million dollars to date to Community Benefit Organizations (CBOs). Learn how CBOs should maintain their brand with marketing strategies and authenticity. Laurie Diamant, CFO & Creative Marketing and Promotions Director Organization: Marketing Over Time Inc. Contact: laurie@mdotmarketing.com

Friday, May 25th

The R.E.A.L. Experience Workshops - TRACK II


9:00 am 10:15 am

BOARD DEVELOPMENT
Advanced Sr. Management/Board Pairs Training Chief Executive-Board Chair Relationships The focus of the presentation will be on the fundamental responsibilities of board service with an emphasis on the board chair/CEO relationship. We will briefly review the current nonprofit sector landscape to provide context for our discussion on fiduciary responsibilities and core competencies. We will conclude with a look at governance operating structures and review sample tools for conducting board business. Richard Diaz, Program Director Organization: Riordan Volunteer Leadership Development Program, Los Angeles Junior Chamber of Commerce Contact: rdiaz@lajcc.org Dr. Kim Williams, Management and Governance Consultant Organization: Dr. Kim Williams Contact: kim@drkimwilliams.com

FACILITIES MANAGEMENT
Intermediate Planning and Funding Community Facilities The Intermediate Facilities workshop outlines the planning process for both existing and new facilities, including assembling your development team, and introduction to standard financial analysis tools. We will discuss how to build a high functioning real estate development team while managing to keep the project scope tightly focused on the operational needs of your programs. We will then discuss how to use a standard financial proforma, which is the basic monitoring tool that developers use to determine the feasibility of real estate projects. Joshua Simon, Director of Real Estate Organization: Northern California Community Loan Fund Contact: JSimon@NCCLF.org David Wilkinson, Real Estate Consultant Organization: Northern California Community Loan Fund Contact: DWilkinson@NCCLF.org

FUND DEVELOPMENT
Reaching Out to Build More Powerful Relationships Marshall Howard, Author Organization: Marshall Howard & Associates Contact: mhoward@marshallhoward.com Advanced Sr. Management/Board Pairs Training

INTERNATIONAL CBO/NGO WORK & PARTNERSHIPS


From Journalist to ED: Developing Sources and Forming Partnerships Intermediate

In my career as a journalist, I learned I had to develop sources if I wanted to do my job well. In my new career working for an international NGO, I found that the same is true except instead of developing sources, Im developing partnerships. Here are some real-life examples of source development applied to the CBO sector on an international level. Chris Collins, Executive Director Organization: West African Vocational Schools Contact: chriscollins101@gmail.com

LIFE SKILLS
Intermediate Life Skills The Life Skills program was developed to help individuals through the journey of self-development. The overall theme of the program focuses on how to create a human connection in the professional world. Life Skills offers a number of lesson plans on how to build a resume, go through an interview, get a job, maintain it and get promoted. The program also teaches individuals to think creatively and critically with lessons on business etiquette, management and leadership skills. Hibba Munjy, Life Skills Trainer Contact: Hibba.munjy@live.com

TECHNOLOGY
Intermediate Leveraging Your Website: Creating Dynamic Connections with your Stakeholders Along with being an information hub, a website is a networking, advertising, and marketing tool. It is a way to link an organization to its current and potential stakeholders. Learn innovative tactics and progressive techniques to utilize a websites fullest potential. James Collier, Chief Strategist Organization: Paprika Studios LLC

Friday, May 25th

The R.E.A.L. Experience Workshops - TRACK III


10:45 am 12:00 pm

ADVOCACY & LOBBYING


Intermediate Being An Effective Advocate and Introduction to Policy Change From your local city council to your Senators in Washington, meeting with your elected officials about issues is a lot easier than most people think. Remember, your legislators work for you! Advocacy is your opportunity to connect with the legislator from your home district and give voice to the issues important to you and your organization. This workshop will give you the successful advocacy strategies and the dos and donts when building relationships with your local legislators. You will hear about local youth and adult leaders influencing and shaping the public policy decisions that have an impact on the community as a whole. Yammilette Rodriguez, Director of Programs Organization: Youth Leadership Institute Contact: yrodriguez@yli.org Efrain Tovar, Teacher Organization: Citrus Middle School, Orange Cove, Ca. Contact: efrain@tovar.us Intermediate Providing Effective Service by Promoting Social Change While social services provide assistance by addressing immediate needs, community benefit organizations choosing to participate in advocacy and lobbying more effectively address the same needs over the long term through social policy change. Scholars and professionals will understand the legal definitions of advocacy and lobbying and practice skills through an applied interactive exercise. Kau Vue, Humanics Scholar Organization: Humanics Program, Fresno State Contact: kauvue@yahoo.com

BOARD DEVELOPMENT
Advanced Sr. Management/Board Pairs Training Chief Executive-Board Chair Relationships The focus of the presentation will be on the fundamental responsibilities of board service with an emphasis on the board chair/CEO relationship. We will briefly review the current nonprofit sector landscape to provide context for our discussion on fiduciary responsibilities and core competencies. We will conclude with a look at governance operating structures and review sample tools for conducting board business. Richard Diaz, Program Director Organization: Riordan Volunteer Leadership Development Program, Los Angeles Junior Chamber of Commerce Contact: rdiaz@lajcc.org Dr. Kim Williams, Management and Governance Consultant Organization: Dr. Kim Williams Contact: kim@drkimwilliams.com

FACILITIES MANAGEMENT
Planning and Funding Community Facilities Advanced

The Advanced Facilities workshop builds on the intermediate workshop to show participants how the project team and proformas are used to identify funding for your development. Participants will better understand how to work with their team to identify funding sources, and how to use the proforma to determine feasibility of several types of funding. Sources that will be discussed include Capital Campaigns, CDBG, USDA, Historic Tax Credits, New Markets Tax Credits and various types of private loans. Analysis of additional funding sources can be discussed upon request. Joshua Simon, Director of Real Estate Organization: Northern California Community Loan Fund Contact: JSimon@NCCLF.org David Wilkinson, Real Estate Consultant Organization: Northern California Community Loan Fund Contact: DWilkinson@NCCLF.org

FUND DEVELOPMENT
Reaching Out to Build More Powerful Relationships Marshall Howard, Author Organization: Marshall Howard & Associates Contact: mhoward@marshallhoward.com Advanced Sr. Management/Board Pairs Training

The R.E.A.L. Experience Workshops - TRACK IV


Friday, May 25th 1:30pm 2:45pm

BOARD DEVELOPMENT
Intermediate So You Want to Join A Board Think that serving on a board means meeting four times a year with like-minded folks, sharing a meal, and dreaming up ways to change the world? Or, is it picking up auction items for the gala, stuffing envelopes for the year-end solicitation mailing, and telling the Executive Director what to do? In this workshop, you will learn the rewards and responsibilities of serving on a board for a Community Benefit Organizationfrom choosing the right fit to understanding organizational and financial capacity. Come away with assessment tools to help you decide which agency to join, and resources to be an excellent board member. Alice Rocha, Business Development Loan Officer Organization: Northern California Community Loan Fund Contact: ARocha@NCCLF.org

CROSS-SECTOR PARTNERSHIPS
Intermediate Change for Good on American Airlines: A Success Story in Employee Engagement Learn about the incredible transformation of UNICEFs Change for Good program on American Airlines - from a program destined for cancelation to a $1MM+/year employee-led powerhouse. Amidst turbulent times, Change for Good volunteers own their program and breathe life into it every day. The workshop will include a discussion about various engagement models, strategies and communication efforts to help keep your volunteers working hard on behalf of the causes they care about, as well as to share this success story with management for continued corporate buy-in. The workshop will present various real-life challenges volunteers face and provide you with opportunities to solve them from various engagement viewpoints. Krista Schmidt, Management, Private Sector Partnerships Organization: U.S. Funds for UNICEF Contact: kschmidt@unicefusa.org Craig Jordan, Manager, Purser Leadership and Development Organization: American Airlines

DIVERSITY AWARENESS
Responding to Privilege and Incorporating Diversity Intermediate

This interactive workshop explores how community benefit organizations can meet the challenge of diversity in the 21st century through a presentation of specific case scenarios, small group breakouts, and whole group discussion. Participants will be placed in groups, and each group will be presented a challenge involving someone being given privilege on the basis of age, sex, skin color, sexual orientation, or physical ability at the expense of someone else. In the small group, participants will share how they would respond to the situation. The workshop leaders will then facilitate a whole group discussion of the possible responses to each scenario and emphasize that, together, we can all work towards a more inclusive society that affords equal opportunity for all. Francine Oputa, Director of Center for Woman and Culture, Fresno State Organization: Central Valley Cultural Heritage Institute, Fresno State Contact: Francine@csufresno.edu

Dr. Matthew Ari Jendian, founding Director of the Humanics Program at Fresno State & Department Chair & Professor of Sociology, Fresno State Organization: Humanics Program, Fresno State Contact: matthewj@csufresno.edu

EXECUTIVE COACHING
Advanced Executive Coaching: A Unique Partnership Participants will have an opportunity to expand their understanding of executive coaching: what it is, how it can benefit leaders, how, when, and why to engage an executive coach, how it actually works, and the tools executive coaches use to assist their clients in reaching their professional goals. In this engaging and interactive workshop, participants will also learn how executive coaches use mirrors, parrots, megaphones, hearing aids, and helmets to coach leaders on a journey of professional growth.

Sally Vasen Alter, former Vice President & Director of Training & Organization Development for First Federal Bank Contact: svalter2@aol.com

FUND DEVELOPMENT/BEST PRACTICES


Intermediate Fund Development With over 1.5 million non-profit organizations in the U.S., how does an organization's Board of Directors, Executive Director, or a Fund Development Director begin to fundraise? Make a case for support and tell better stories? How does marketing and public awareness of a non-profit become an "ask" for the organization? Track donors? Start and/or continue a fundraising campaign? Follow-up with funders and be better stewards of funders' investment? Karin Chao-Bushoven, Director of Development Organization: University High School, Fresno, Ca. Contact: bushoven8@yahoo.com Intermediate Program Evaluation In the program evaluation workshop, participants will learn the fundamental aspects of basic program evaluation, including practice identifying and writing goals, objectives, and activities. Specific learning objectives include: 5. Participants will recognize the value of evaluation in program development, improvement, and promotion. 6. Participants will be able to differentiate between goals, objectives, outcomes and activities. 7. Participants will be able to articulate the value of their program(s) in measurable terms. 8.Participants will be able to identify tools and strategies commonly used for program measurement. 5. Participants will be able to determine the difference between, and identify the useful aspects of, process and outcome measurements. Darcy Pickens, Director of Resource Development Organization: Resources for Independence Central Valley Contact: dpickens@ricv.org

GOVERNANCE
Governance Gotcha Intermediate

Governance is the work of the Board. Public, legislative, and IRS response to sector scandals and abuses is reshaping governance for community benefit organizations. This heightened scrutiny makes organizational transparency and accountability essential and the CBO professionals awareness of good governance principles and best practices increasingly important. This workshop focuses on governance landmines such as bylaw compliance, Board independence and engagement, conflict of interest, executive compensation, and fiscal oversight. Workshop participants will increase their understanding of governance principles by applying best practices to case studies wrestling with real life Board dilemmas. Catherine Quinn, Consultant, Former Director California Health Collaborative Contact: catherine@catherinequinn.net

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