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Blue Plus after accumulation of 5 Tier Points or 7,500 Tier JPMiles in any six month time-frame. Blue Plus tier is reviewed only for an upgrade and the tier will not change to Blue. Three = elite tiers Silver, Gold and the exclusive Platinum created specially for our most frequent flyers.
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Ticket and boarding pass for Airline Partners Invoices for Non-Airline Partners
Tier Points
On Jet Airways, Jet Airways Konnect, and Jet Airways codeshare flights Jet Airways and Jet Airways Konnect and JetLite Cabin International First Class Premire Economy 5 3 1 Domestic (India) Not Applicable 2 1 International / Domestic (India) 1 1 1 Codeshare
Tier Points are earned in qualifying booking classes that are eligible for Tier JPMiles as per the multi-mileage earning structure. Please refer to page 4 for Tier JPMiles and valid booking classes.
Earn Tier JPMiles on Jet Airways, Jet Airways Konnect and Jet Airways Codeshare flights
Cabin First Class Premire Economy Class F, A C, J, Z, I, P Y, M, T,U N, L, Q S K, H V, O, W B G 200% 150% 100% 100% 100% 100% 100% 100% 50% % of Base JPMiles International Domestic 200% 150% 100% 75% 50% 25% 20% 10% 50%
Tier JPMiles include only Base JPMiles and Cabin Bonus (Wherever applicable). Tier JPMiles do not include Tier Bonus or any other Bonus
Cabin Bonus
JetPrivilege Platinum members earn 125% Bonus JPMiles (instead of 100% JPMiles) for travel on Jet Airways in First Class and 60% Bonus JPMiles (instead of 50% JPMiles) in Premire on Jet Airways and Jet Airways Konnect.
Tier Renewal
With DTR, tier renewal is easier and more flexible. DTR reviews Tier Points and Tier JPMiles earned in a 12-month time frame preceding your tier review date:
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If the 12-month criteria is not met, then the 18-month time frame will be considered If the 18-month criteria is not met, then the 24-month time frame will be considered
With each increase in time-frame, the DTR reduces the number of Tier Points and Tier JPMiles, making tier renewal easier.
Blue Plus tier is reviewed only for a tier upgrade and will not change to the Blue tier. We have further reduced the tier renewal requirement under the 18 and 24 month criteria: Tier Points / Tier JPMiles Tier Renewal Platinum Gold Silver Blue Plus 12-month criteria 60 / 90,000 40 / 60,000 20 / 30,000 No Downgrade 18-month criteria 81 / 121,500 54 / 81,000 27 / 40,500 24-month criteria 102 / 153,000 68 / 102,000 34 / 51,000
Visit the Dynamic Tier Review Page on jetairways.com to calculate the requirements for upgrade / renewal.
Tier Bonus
Platinum, Gold and Silver members will earn Tier Bonus of 30%, 20% and 10% of base JPMiles respectively on Jet Airways, Jet Airways Konnect, JetLite and Jet Airways codeshare flights. Tier Bonus does not count towards Tier JPMiles for tier upgrade and renewal.
500 Bonus JPMiles on e-Ticketing through jetairways.com, Interactive Voice Response ticketing (IVR), Mobile ticketing or Pay Online System (POS)
Validity of JPMiles
Like most other loyalty programmes world-wide, JPMiles cannot be held indefinitely by a member. JPMiles are valid for redemption up to the end of the thirteenth quarter from the quarter in which they were earned. For example, JPMiles earned in the 1st quarter of 2010 (January-March 2010) will expire on the last day of the 1st quarter of 2013 (i.e. March 31, 2013). JPMiles that are not redeemed before expiry, will lapse
JPMiles will not lapse for JetPrivilege Platinum members. Any unredeemed JPMiles that are due to expire at the end of the said quarter will be extended to the next quarter.
Note: JPMiles transferred through the Transfer JPMiles facility will have a validity of 12 months from the date of transfer irrespective of the original validity prior to transfer. They will expire next year, at the end of the quarter in which they were transferred. For example, if a Transfer of JPMiles is processed on April 25, 2010, the same will expire from the recipient's membership account on June 30, 2011.
Redemption of JPMiles
On accumulating 3,500 JPMiles and any 2 activities on Jet Airways and its programme partners, members can start redeeming JPMiles for award tickets on Jet Airways, Jet Airways Konnect and on Airline Partners. Members can also take advantage of the following options: Purchase JPMiles: At the rate of Rs. 1.25 per mile, incase of short of JPMiles for an award ticket. Transfer JPMiles: From your account to another JetPrivilege membership account at Rs. 200 per block of 500 JPMiles. JPMiles Upgrade: Redeem your JPMiles when holding revenue ticket and avail of a one-cabin upgrade to First Class and Premire. = Cash = Upgrade: Upgrade from Economy award ticket to Premire with cash. Valid on Jet Airways and Jet Airways Konnect flights within India only. Cash = N Miles ticket: A unique payment option that allows you to combine Cash with JPMiles to purchase your tickets at reduced fares for travel on Jet Airways, Jet Airways Konnect and Jet Airways codeshare flights on JetLite, for sectors within India.
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JetPrivilege on SMS
Members can simply send an SMS to 56388 and get instant updates on their JetPrivilege account: Services JPMiles Balance Mileage Expiry details Current Tier status Tier Review Date List of all the above service codes SMS to 56388 JPBAL <space> JetPrivilege Number JPEXP <space> JetPrivilege Number JPTIER <space> JetPrivilege Number JPREV <space> JetPrivilege Number JP
SMS facility is available only on mobile numbers registered in India and alerts will be sent to the mobile number recorded in the JetPrivilege membership account. In case the mobile number has changed, members can update the profile at jetairways.com or call the JetPrivilege Service Centre.
Tele Check-in
Book your preferred seat by calling the Jet Airways reservations office and Tele check-in for your flight as per the timings mentioned below: Domestic Travel (flights within India): On Jet Airways and Jet Airways Konnect:
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Premire guests, JetPrivilege Platinum and Gold members can call between 48 hours and 60 minutes prior to their flight departure JetPrivilege Silver and Blue Plus members can call between 24 hours and 60 minutes prior to their flight departure
Please ensure that you collect your boarding pass with your preferred seat (blocked at the time of Tele Check-in), at least 50 minutes prior to your domestic Jet Airways and Jet Airways Konnect flight departure from Mumbai, Delhi, Bengaluru, Chennai, Hyderabad and Kolkata airports; failing which the blocked seat will be released to other guests checking in for their flight. For all other domestic airports (India), collect your boarding pass with your preferred seat (blocked at the time of Tele Check-in), 40 minutes prior to departure.
Effective August 4, 2010, the Airport Check-in Counter will close 45 minutes prior to departure and the boarding gates will close 25 minutes prior to departure, for all domestic Jet Airways and Jet Airways Konnect flights departing from the following 6 metro airports - Mumbai, Delhi, Bengaluru, Chennai, Hyderabad and Kolkata. For all other domestic airports (India), the Airport Check-in Counter will close 30 minutes prior to flight departure and boarding gates will close 15 minutes prior to flight departure for all flights within India on Jet Airways and Jet Airways Konnect.
Platinum and Gold members can call between 48 hours and 2 hours prior to their flight departure
Silver and Blue Plus members can call between 24 hours and 4 hours prior to their flight departure
Tele Check-in at London Heathrow is available only to JetPrivilege Platinum and Gold members. Please ensure that you collect your boarding pass with your preferred seat (blocked at the time of Tele/SMS Check-in), at least 75 minutes prior to flight departure, else the blocked seat will be released to other guests checking in for their flight. The Airport Check-in Counters will close, as usual, 60 minutes prior to flight departure for all Jet Airways international flights.
Kiosk Check-in
With our new age Kiosks at select airports in India, print the boarding pass at the touch of a screen when traveling with only hand baggage anytime between 24 hours and 45 minutes prior to flight departure. This facility is available on flights marketed and operated by Jet Airways and Jet Airways Konnect. Earn 250 Bonus JPMiles on eligible classes. The Kiosk Check-in for all domestic Jet Airways and Jet Airways Konnect flights from the 6 metro airports - Mumbai, Delhi, Bengaluru, Chennai, Hyderabad and Kolkata, will close 45 minutes prior to departure.
Web Check-in
Select the preferred seat and also print the boarding pass at jetairways.com when holding confirmed e-ticket and traveling out of select airports on Jet Airways and Jet Airways Konnect. Earn 250 Bonus JPMiles on eligible classes. First Class / Premire Category JetPrivilege members Non JetPrivilege members Economy JetPrivilege Tier Platinum & Gold Silver, Blue Plus and Blue Domestic Flights Between 48 hours & 1 hour Between 24 hours & 1 hour International Flights Between 48 hours & 2 hours Between 24 hours & 2 hours Domestic Flights Between 48 hours & 1 hour Between 48 hours & 1 hour International Flights Between 48 hours & 2 hours between 48 hours & 2 hours
Note: The Web Check-in Printout has to be stamped by the airlines Check-in Counter staff, as per the security agency mandate. Hence, guests who have web checked-in must report sufficiently in advance of the Airport Check-in Counter closure i.e. at least 45 minutes prior departure, to get their print stamped and report at the boarding gates at least 25 minutes prior to departure, for all Jet Airways and Jet Airways Konnect flights departing from Mumbai, Delhi, Bengaluru, Chennai, Hyderabad and Kolkata airports.
SMS Check-in
Check-in with a single SMS and instantly avail a confirmed seat number on your mobile phone. Earn 250 Bonus JPMiles on eligible classes. To check-in, SMS: JetC <PNR> <JetPrivilege membership number> to 56388. Example: JetC ABCDEF 123456798 to 56388 Note: This facility is available on flights marketed and operated by Jet Airways and Jet Airways Konnect. SMS check-in timings prior to your flight departure when booked to travel on: First Class / Premire Category JetPrivilege members Economy JetPrivilege Tier Platinum & Gold Silver, Blue Plus & Blue Domestic Flights Between 48 hours & 1 hour Between 24 hours & 1 hour International Flights Between 48 hours & 4 hours Between 24 hours & 4 hours Domestic Flights Between 48 hours & 1 hour International Flights Between 48 hours & 4 hours
Please ensure that you collect your boarding pass with your preferred seat (blocked at the time of SMS Check-in), at least 50 minutes prior to your domestic Jet Airways and Jet Airways Konnect flight departure from Mumbai, Delhi, Bengaluru, Chennai, Hyderabad and Kolkata airports; failing which the blocked seat will be released to other guests checking in for their flight. For all other domestic airports (India), collect your boarding pass with your preferred seat (blocked at the time of SMS Check-in), 40 minutes prior to departure.
How to avail the upgrade facility? The number of vouchers required for an upgrade per flight, is based on "Traveled Distance" concept with a minimum of 1 voucher per boarding pass. The number of vouchers needed for an upgrade is directly proportional to the distance of the flight. The voucher requirement for a one-way, one-cabin upgrade is as below: Traveled Distance in miles 1 1500 1501 3000 3001 4750 4751 6500 6501 8500 8501 10500 10501 + Economy to Premire 1 2 3 4 5 6 7 Premire to First Class 3 4 5 6 7 8 9
You can view the travel distance between sectors on the Mileage Calculator at jetairways.com
Note:
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Members will be liable for all taxes and other charges associated with travel on Jet Airways against upgrade vouchers - including without limitation, airport departure tax, customs fines, immigration fees, airport charges, customer user fees, fuel surcharges, or any other incidental fees or taxes charged by any person or relevant authority or body.
Departure Tax: Differential Airport Departure Tax will be applicable for upgraded travel in Premire and First Class from London Heathrow against upgrade vouchers and JPMiles Upgrade.
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Fish Sea Food meal must be requested at least 24 hours prior to departure
Upgrade vouchers cannot be used against award tickets or wait-listed tickets. Also, these vouchers may not be used on promotional fares as introduced by Jet Airways from time to time. Usage of upgrade vouchers in such cases will be as per terms and conditions applicable on the specified fare. Listing is not a confirmation of seat in the upgraded cabin
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Platinum members can use their upgrade vouchers on Y, M, T, L, N, Q, U, S, K, H, V, O, W and B classes of booking
All other members can use their upgrade vouchers only on Y, M, T, L, N, Q, U, S and K classes of booking
Upgrade vouchers cannot be used on G class of booking Upgrade vouchers can be endorsed in favour of family and friends
Both elite tier and Jet Airways Citibank Credit Card upgrade vouchers can be used for an upgrade on domestic and international flights marketed and operated by Jet Airways.
Lounge Access
Lounge access will be offered at the departure airport, wherever available, when flying on Jet Airways. For International travel on Jet Airways
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JetPrivilege Platinum, Gold and Silver members; Jet Airways, Citibank Platinum Credit Card holders and Guests book to travel in Premire can access the lounge.
Lounge access will be available to Guests with immediate onward connection to a Jet Airways international flight in Premire or First Class.
On arrival into India on a Jet Airways' international flight in Premire or First Class, Guests can access lounge, at the first point of entry, when the
Please note:
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With effect from October 1, 2011, guests will not be able to accompany Platinum and Gold members to the lounge at domestic and international airports. This change has been carried out to ensure that we remain committed to delivering the standard of comfort and convenience you are used to, despite the increase in passenger traffic that puts extra demands on the prevailing lounge infrastructure across domestic and international terminals. We hope you will appreciate the measures taken by us to improve your travel experience.
JetPrivilege Platinum members JetPrivilege Gold members Jet Airways Citibank Platinum Credit Card holders
Please note:
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With effect from October 1, 2011, guests will not be able to accompany Platinum and Gold members to the lounge at domestic and international airports. This change has been carried out to ensure that we remain committed to delivering the standard of comfort and convenience you are used to, despite the increase in passenger traffic that puts extra demands on the prevailing lounge infrastructure across domestic and international terminals. We hope you will appreciate the measures taken by us to improve your travel experience.
Lounge access will be offered at domestic or international departure airports, wherever available, when flying on Jet Airways/Jet Airways Konnect/JetLite. For in-transit JetPrivilege members, lounge access will be offered only if the onward journey is on a a Jet Airways/Jet Airways Konnect/JetLite
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At airports with multiple lounges, our Guests Service staff will escort you to the appropriate lounge. flight.
Jet Airways Citibank Credit (JACC) Cardholders enjoy additional baggage allowance only on domestic flights marketed and operated by Jet Airways and Jet Airways Konnect within India. Category JACC Platinum JACC Titanium & CitiBusiness Additional 15 kgs 10 kgs
JACC Cardholders who are also JetPrivilege Platinum, Gold or Silver members will receive the higher of the two additional baggage allowances and not a cumulative total. Note: Additional baggage allowance is not available on flights operated on ATR aircraft due to loading regulations and on code share flights (i.e Jet Airways marketed and operated by a Partner Airline OR Partner Airline marketed and operated by Jet Airways).
On Airline Partners, Gulf Air and KLM JetPrivilege Platinum, Gold and Silver members get additional baggage allowance as below: JetPrivilege Tier Platinum Gold Silver Gulf Air 20 kgs 15 kgs 10 kgs KLM 23 kgs 23 kgs 23 kgs
Note: Additional baggage on Gulf Air and KLM is allowed only on sectors where weight concept is applicable. Guaranteed Reservation up to 24 hours Before Departure JetPrivilege Platinum and Gold members enjoy a guaranteed reservation* in Economy on Jet Airways and Jet Airways Konnect on domestic sectors within India. Request for confirmation must be made at least 24 hours before flight departure against full-fare revenue (Y/M class) Economy ticket on Jet Airways and Jet Airways Konnect (9W code) and against ( U/W class) ticket on Jet Airways Konnect (S2 code). *While we do our utmost to provide the reservation guarantee, there may be occasions during the year when exceptional demand on specific routes would render us unable to fulfill this.
JetPrivilege Platinum, Gold and Silver members can check-in at the Premire counters, even when traveling in Economy.
Jet Airways Citibank Platinum Credit cardholders can avail of this facility only at domestic airports in India.
On Airline Partners, Gulf Air and KLM: Platinum, Gold and Silver members can check in at Business or First Class counters, irrespective of class of travel.
To avail of this benefit, JetPrivilege Platinum membership number must be updated at the time of making the bookings on Jet Airways and Jet Airways Konnect.
Baggage Tags
JetPrivilege Platinum, Gold and Silver members will receive 2 baggage tags each on completion of tier upgrade/renewal criteria.
Priority Standby
JetPrivilege Platinum, Gold and Silver members traveling on a waitlisted ticket, enjoy the highest priority status in the order of their tier status, at the time of flight closure, as per check-in procedures. Applicable on flights marketed and operated by Jet Airways and Jet Airways Konnect.
Non-expiry of JPMiles
JPMiles will not lapse for JetPrivilege Platinum members. Any unredeemed JPMiles that are due to expire at the end of the said quarter will be further extended to the next quarter.