UPS With External Bypass

Symmetra MW
S ys t e m w i t h E x te r n a l B y p a ss S S W - U se r G u i d e
Copyright 2004
Contents
Safety ......................................................................1
IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE INSTRUCTIONS . . . . . . . . . . . . . . . . . . . . . . . . . . 1
Symbols used in this guide . . . . . . . . . . . . . . . . . . . . . . . . . 1 User Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
System Overview......................................................3
UPS Sections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Inverter Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Control Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Input/Output Section . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
External Bypass Static Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Operational Modes...................................................5
On-line Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Battery Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6 Bypass Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7 Manual Bypass Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
UPS Display............................................................11
Display and Display Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Navigation symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12 Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
System Start-Up from Manual Bypass Operation. . . . . . . . . . . . 13 Transfer to Manual Bypass Operation . . . . . . . . . . . . . . . . . . . 14 Input Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Symmetra MW with External Bypass Static Switch - User Guide - 990-1377B
Output Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16 Bypass Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17 Battery Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18 Operation/Configuration Data . . . . . . . . . . . . . . . . . . . . . . . . . 19 Network Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21 E-mail Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23 SNMP Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24 APC ISX Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25 APC Symmetra MW Remote Display Feature. . . . . . . . . . . . . . . 26
Starting web-based remote session . . . . . . . . . . . . . . . . . . 27
UPS Alarms/Troubleshooting ................................. 29

Alarm Types. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Severe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 View active alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30 UPS alarm messages/troubleshooting . . . . . . . . . . . . . . . . . 30
External Bypass Static Switch Display..................... 39

Navigation symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Symbols . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40 Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Bypass Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Operation/Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
ii
Bypass SSW Alarms/Troubleshooting ......................43

Alarm Types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Info . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 Severe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43 View active alarms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Bypass SSW Alarm Messages/Troubleshooting . . . . . . . . . . . 44
Warranty and Life-Support Policy ...........................47

Factory Warranty . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47 Life-Support Policy for APC 3-Phase Systems. . . . . . . . . . . . . . . 48
Appendix A ............................................................49
Air Filter Exchange . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Technical Support...................................................51
iii
Safety
IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE INSTRUCTIONS
This guide contains important instructions that should be followed when handling the UPS, External Bypass Static Switch, Battery Enclosures, and Batteries.
Symbols used in this guide

WARNING! Risk of Electric Shock.
CAUTION! Read this important information to avoid equipment damage.
Indicates important information.

Note
Indicates that more information is available on this subject in a different section of this manual.
Indicates that more information is available on the same subject in a different manual.
See also
Safety: IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE INSTRUCTIONS
User Safety
WARNING! User functions: For safety reasons the user may only - Remove the finishing panels for air filter exchange - Operate the UPS display. CAUTION! The system is equipped with an optional auto-start function, enabling the system to start without any warning when power is applied. Typically, the UPS installation will be connected to an EPO (Emergency Power Off) button located on a wall near the entrance to the room. If activated, the EPO switches off power to the UPS, disconnects the UPS output, and switches off power to the entire room. This action may disconnect support to the load as well.
Note
System Overview
UPS Sections
Inverter Section
The Inverter Section regulates the UPS output and operates from battery power in the event of utility input loss.
Control Section
The Control Section controls and monitors the UPS and the Static Switch Module (incorporated in the Control Section).
Input/Output Section
The Input/Output Section provides electrical connection of input and output.
ON
OFF
EMO
Inverter Section
Control Section
Input/Output Section
External Bypass Static Switch

The External Bypass Static Switch (External Bypass SSW) transfers the load (manually or automatically) from the UPS to an alternate source without interrupting the supply to the load.
External Bypass SSW Section
Operational Modes
On-line Operation
During on-line operation, the critical load is supported by the inverters. The main inverter controls the output voltage and the delta inverter controls the input current. The delta inverter also provides battery-charging current. While the UPS is running in this mode, a single-line diagram will appear on the screen. The green line indicates the power flow from the utility supply through the UPS to the load. CAUTION! Do not open Q2, Q4, or Q6 when the UPS is in on-line operation, as it may result in a load drop.
External Bypass SSW
Delta Inverter
Main Inverter
Battery
Breaker Identification
Q1 Q2 Q3 Q4 UPS input breaker Output breaker (optional) Manual bypass breaker System output breaker (optional) Q5 Q6 Q7 Q8 Static bypass input breaker Static bypass output breaker (optional) Battery breaker 1 Battery breaker 2
Only operate a breaker when the matching breaker lamp is on.

Note
Battery Operation
During battery operation, the load is supported by the inverters. The inverters are supplied by battery power, ensuring uninterrupted support to the load. While the UPS is running in battery operation, a single-line diagram will appear on the screen with a green line indicating the power flow from the batteries through the Main Inverter to the load for as long as the batteries are energized. CAUTION! Do not open Q2, Q4, Q6, Q7 or Q8 when the UPS is in battery operation, as it may result in a load drop.
External Bypass SSW
Delta Inverter
Main Inverter
Battery

Note
Bypass Operation
During bypass operation, the critical load is supplied directly by utility power. A single-line diagram will appear on the screen with an orange line indicating the power flow through the External Bypass SSW to the load. CAUTION! Do not open Q4, Q5 or Q6 when the UPS is in bypass operation, as it may result in a load drop.
External Bypass SSW
Delta Inverter
Main Inverter
Battery

Note
Manual Bypass Operation

During manual bypass operation, the critical load is supplied directly by utility power, making it possible to isolate the UPS and the External Bypass Static Switch for maintenance. Battery power is not available as an alternate power source while the system is running in manual bypass operation.
Note
A single-line diagram will appear on the screen, with an orange line indicating the power flow from the utility to the load via the Q3 breaker. CAUTION! Do not open Q3 when the UPS is in manual bypass operation, as it may result in a load drop.
External Bypass SSW
Delta Inverter
Main Inverter
Battery

Note
Operational Modes: Manual Bypass Operation
CAUTION! To avoid equipment damage, do not close Q3 until the UPS is in bypass operation (see Transfer to Manual Bypass Operation).
UPS Display
Display and Display Symbols
The LCD touch-screen UPS display is the user interface. It is used to configure the UPS, monitor the system, and change the settings. The display also provides the user with audible and visual alarms.
Normal
UPS Summary
~
Operation/Configuration
Normal
Normal
Normal
Normal
Normal
Normal
Normal
Bypass Data Menu
Input Data Menu
Transfer to Bypass Menu
Operation Menu
Transfer to On-Line Menu
Battery Data Menu
Output Data Menu
View Bypass SSW Data
View Input Data
Operation/ Configuration
View Battery Data
View Output Data
11
UPS Display: Display and Display Symbols
The screens on the following pages are examples only. All values are not shown.
Note
Navigation symbols
Go to previous screen. Help. Press to access further details on current screen.
Page Down.
Page Up.
Home. Press to go to start screen.
Symbols
~
Buttons
Delta inverter
Main inverter
Press this button to switch ON the UPS.
OFF
Press this button to switch OFF the UPS. Emergency Module OFF button. To be used in emergency situations only. Pressing this button switches OFF all breakers, disabling AC/DC input and output in this section. This action may cut the supply to the load from the affected section. See Alarms section for more details.
EMO
12
System Start-Up from Manual Bypass Operation

If the UPS has been operating in manual bypass operation and no power is connected to the UPS, the UPS display will be inactive. To re-start the system from manual bypass and achieve on-line operation, close Q1 in the external maintenance bypass panel. This will power up the internal power supply. Wait for the display to become active and follow the screen-prompted instructions. CAUTION! Follow these instructions carefully. Failure to do so could result in equipment damage.
Manual Bypass/Off Normal
UPS Summary
0:00 AM
~
Q7 Q8
Normal Normal
Select Operation/ Configuration.
Operation
5.40 PM
Startup
Transfer from manual bypass to online
Shutdown
Transfer from online to manual bypass
Select Start-up.
Online
Static Bypass
Transfer from online to static bypass
Static Bypass
Online
Transfer from static bypass to online
Network Configuration
Display Configuration
View the Event Log
Normal Normal
UPS Startup
5.40 PM
Follow the start-up instructions on the screen.

Close Q1 Charge DC Capacitors Close battery breakers Q7 and Q8 Push UPS "ON" button Close breaker Q2 Close breaker Q5 Close breaker Q6 Initiate transfer to static bypass Close breaker Q4 Open breaker Q3 Initiate transfer to online mode Display will be off until Q1 closed Initiate Charge Connect battery UPS will power up UPS output SSW input SSW output Initiate transfer System output Manual bypass Initiate transfer
Active commands initially appear in red. Once a command has been carried out successfully, its text will change to green. Important: After pressing Initiate charge in step 2, wait until the green lights go on alongside battery breakers Q7 and Q8 on front of the Battery Breaker Box before closing the breakers.
13
Transfer to Manual Bypass Operation

To shut down the UPS (transfer from on-line operation to manual bypass operation), follow the screen-prompted instructions as illustrated. CAUTION! Do not open Q3 when the UPS is in manual bypass operation, as it may result in a load drop.
Normal Normal
UPS Summary
0:00 AM
~
Q7 Q8
Q2
Select Operation/ Configuration

Normal Normal
Operation
Startup
Shutdown
Online
Static Bypass
Select Shutdown
Static Bypass
Online
View the Event Log
Follow the shutdown instructions on the screen All instructions initially appear in red. Once a command has been carried out successfully, its text will change to green.
Normal Normal
UPS Shutdown
5.40 PM
Initiate transfer to static bypass Close breaker Q3 Open breaker Q4 Push UPS OFF then SSW OFF button Open battery breakers Q7 and Q8 Open breaker Q5 Open breaker Q6 Open breaker Q2 Open breaker Q1
Initiate transfer Load will be on manual bypass System output UPS power down Isolate UPS from battery SSW input SSW output UPS output UPS input
14
Input Data
The Input Summary screens provide input-specific status of voltage, power, current, frequency, etc.
Normal Normal
UPS Summary
0:00 AM
~
Q7 Q8
Q2
Normal Normal
Input Summary
5.40 PM
Current A 587 522 456 391 326 262 196 130 65 0

13 13 13
Voltage V 607 540 472 405 337 270 202 135 67 0

259 264 263
Total Power kW kVA 495 440 365 330 275 220 165 110 55 0
450 453
Frequency Hz 55.0 54.0 53.0 52.0 51.0 50.0
Yellow arrows represent the maximum values recorded to date. Blue arrows represent the minimum values recorded to date. The bars show the actual value.
49.0
48.0 47.0 46.0 45.0
259
L1
L2
L3
L1-2 L2-3 L3-1
Page 1 of 3
Input Summary Output
Normal Normal Normal

5.40 PM 0:00 AM
Normal Normal
Input Summary
Refresh Data
Voltage Current
5.40 PM
Current Current high THD THD high THD low Crest factor Crest factor high
22.6 90.2 4.0 1.0 2.24 2.17
17.4 77.8 4.9 1.0 2.27 2.2
12.4 72.4 6.1 5.9 1.0 2.37 2.3
A A % % %
Active power Active power high Apparent power Apparent power high Power factor Total active power Total apparent power
410 700 320 700 1.0
410 700 320 700 1.0
402 kW 701 kW 312 kVA 702 kVA 1.0 700 kW 518 kVA
200.0
0.0
242.5 Voltage 260.2 Voltage high 199.8 Voltage low 3.1 THD 3.0 THD high 0.0 Voltage tolerance Waveform tolerance Tolerance conditions 247.7 265.1 206.3 4.0 3.9 0.0 252.7 270.1 211.5 5.0 4.9 0.0 10 10 V V V % % % % % Frequency Frequency high Frequency low Tolerance 47.9 54.1 45.9 2.0 Hz Hz Hz %
Temperature
Mains SSW Mains SSW high 129 127
o o
-200.0
F F
Page 2 of 3
0.0
5.0
10.0 Time (ms)
15.0
Page 3 of 3
15
Output Data
The Output Summary screens provide output-specific status of voltage, power, current, frequency, etc.
Normal Normal
UPS Summary
0:00 AM
Normal Normal
Output Summary
5.40 PM
Current A 587 522 456 391 326 262 196 130 65 0

13 13 13
Voltage V 607 540 472 405 337 270 202 135 67 0

259 264 263
Total Power kW kVA 495 440 365 330 275 220 165 110 55 0
450 453
Frequency Hz 55.0 54.0 53.0 52.0 51.0 50.0
49.0
48.0 47.0 46.0 45.0
259
L1
L2
L3
L1-2 L2-3 L3-1
Page 1 of 3
OutputOutput Summary
Normal
Normal Normal
5.40 PM 0:00 AM
Normal Normal
Output Summary
Refresh Data
Voltage Current
5.40 PM
L1
Current Current high Peak current Peak current high THD THD high Crest factor Crest factor high 57.0 60.0 20.0 59.4 3.9 3.8 2.1 2.03
L2
59.0 63.0 19.5 59.9 4.8 4.7 2.13 2.06
L3
62.0 66.0 20.0 60.4 5.8 5.7 2.23 2.16 A A A A % % Active power Active power high Apparent power Apparent power high Power factor Total active power Total apparent power
L1
380 700 700 690 0.92
L2
381 701 692 682 0.81
L3
382 kW 702 kW 694 kVA 684 kVA 0.82 200 kW 150 kVA
200.0
0.0
L1-2
220.5 Voltage 260.0 Voltage high 200.0 Voltage low THD 2.7 THD high Voltage tolerance Waveform tolerance Tolerance conditions
L2-3
221.0 261.0 201.0 3.6
L3-1
222.0 262.0 202.0 4.8 4.6 5 6 29 V V V % % % %
Frequency Frequency high Frequency low Tolerance
51.4 54.2 45.8 2.0
Hz Hz Hz %
-200.0
Load
Load Load high Total load Total load high 60.0 58.0 68.0 66.0 78.0 76.0 142.0 250.0 % % % % Page 2 of 3
0.0
5.0
10.0 Time (ms)
15.0
Page 3 of 3
16
Bypass Data
The Bypass Summary screens provide status of voltage, power, current, frequency, etc. when the system is operating in bypass operation.
Normal Normal
UPS Summary
0:00 AM
Normal Normal
Bypass Summary
2:04 PM
Page 1 of 2
BypassOutput Summary
Normal
Normal Normal
2.07 AM 0:00PM
Current Peak current THD Crest factor
42.2 5.0 5.0 0.5
44.4 5.0 5.0 0.5
46.4 A 5.0 A 5.0 % 0.5
Active power Apparent power Power factor Total active power Total apparent power
0 0 0.5
0 0 0.5
0 kW 0 kVA 0.5 68 kW 96 kVA
Voltage THD
227.5 5.0
229.0 5.0
231.0 V 5.0 %
Frequency
45.8
Hz
Load
Load Total load 5.0 5.0 5.0 % 5.0 %
For more detailed information about Bypass, see the display on the Bypass panel
Page 2 of 2
17
Battery Data
The Battery Summary screens provide battery-specific status of voltage, current, run-time remaining, temperature, power, etc.
Normal Normal
UPS Summary
0:00 AM
Normal Normal
Battery Summary
2:08 PM
Current
Voltage Runtime remaining
12 m 0 s
Page 1 of 3
BatteryOutput Summary
Voltage and Current
Battery 1 Voltage Voltage high Voltage low Current Current high discharge Battery 2 Voltage Voltage high Voltage low Current Current high discharge Settings Min. voltage: warning Min. voltage: shutdown Max voltage: warning Max voltage: shutdown
Normal
Normal Normal
2.08 AM 0:00PM
Normal Normal
Normal
5.40 PM
Battery Summary
Refresh Data
440.0 450.0 420.0 57.2 119.5 451.0 460.0 420.0 51.5 120.0 370 320 460 475 V V V A A V V V A A V V V V
Charge
Boost charge Auto boost charge Nominal charge Boost charge Estimated charge time Estimated charge % Batt 1 charge current high Batt 2 charge current high false false 420 450 65 100 -90.0 -90.0
100.0
Temperature (F)
V V m % A A
50.0
Temperature
Battery Max battery Battery high Battery low 100 86 104 86
o
Statistics
Battery charge Time on battery Runtime remaining Total time on battery Total # of times on battery Floating 0 s 300 m 0 s 0 m 0
F o F o F o F
Power
Battery power Battery power high discharge Battery power high charge 0 0 0 kW kW kW Page 2 of 3
0.0 0.0 50.0 Time (hours) 100.0
Page 3 of 3
18
Operation/Configuration Data
The Operation screen permits system operation and monitoring, and provides the ability to change display settings (as illustrated in the following menus).
Normal Normal
Normal Normal
UPS Summary
0:00 AM
UPS Shutdown
5.40 PM
Initiate transfer to static bypass Close breaker Q3 Open breaker Q4
Initiate transfer Load will be on manual bypass System output UPS power down Isolate UPS from battery SSW input SSW output UPS output UPS input
~
Q7 Q8
Push UPS OFF then SSW OFF button
Q2
Open battery breakers Q7 and Q8 Open breaker Q5 Open breaker Q6 Open breaker Q2 Open breaker Q1
Normal Normal
Normal Normal
Operation
5.40 PM
Online to Static Bypass
0:00 AM
Startup
Shutdown
Online
Static Bypass
Initiate transfer to static bypass
Initiate transfer
Static Bypass
Online
In static bypass the load is powered directly by utility power. There will be no UPS backup.
View the Event Log
Normal Normal
Normal Normal
UPS Startup
5.40 PM
Static Bypass to Online
0:00 AM
Close Q1 Charge DC Capacitors Close battery breakers Q7 and Q8 Push UPS "ON" button Close breaker Q2 Close breaker Q5 Close breaker Q6 Initiate transfer to static bypass Close breaker Q4 Open breaker Q3 Initiate transfer to online mode
Display will be off until Q1 closed Initiate Charge Connect battery UPS will power up UPS output SSW input SSW output Initiate transfer System output Manual bypass Initiate transfer
Initiate transfer to online Initiate transfer
19
UPS Display: Operation/Configuration Data
Alarm: Severe Event Log

Refresh
Normal
Normal Normal
3:51 PM
Network Configuration Network settings

Enable network
5.39 PM
Download complete
Severity
Event Description
Param Data
Date Time
Warning Warning Info Warning Warning Info Severe Warning Info Info Info Severe Info
UPS state: Burn in UPS state: Extended self test UPS state: Basic self test UPS state: Battery test UPS state: Bypass operation UPS state: Initialize UPS state: Battery operation UPS state: Off UPS state: System setup UPS state: DC charge UPS state:Normal operation EMO/EPO activated Input fault, low voltage
1 1 1 1 1 1 1 1 1 1 1 1 1
06272003 06272003 06272003 06272003 06272003 06272003 06272003 06272003 06272003 06272003 06272003 06272003 06272003
11:24:41.0 11:24:41.0 11:24:41.0 11:24:41.0 11:24:41.0 11:24:41.0 11:24:41.0 11:24:41.0 11:24:42.0 11:24:42.0 11:24:42.0 11:24:42.0 11:24:42.0
IP address Subnet mask Gateway DNS server primary DNS server secondary Hostname Domain name
777.111.111.000 111.111.111.0 200.200.200.1 200.200.200.200 200.200.200.200 UPS1 company.com
BMS Modbus RTU Address 123 Enable APC RMS Proxy Server IP Address Proxy Server Port Use Authentication Proxy Server Login Proxy Server Password rms ***** Use Proxy 111.111.111.111 8888
Apply Changes
Page 1 of 4
The event log contains a detailed record of the systems last 1024 events which include operation mode changes, alarms, etc. When pressing the Refresh button, the Event Log is updated. During the update, the Refresh button changes to a Stop button.
Normal Normal
2:27 PM
Brightness 43 % 0 Contrast 35% 0 Backlight mode Off after inactivity Backlight timeout (in minutes) 5 100% 100%
To change brightness or contrast, touch the relevant indicator and slide to desired percentage point. The backlight modes default setting is on at all times. For switch off after a pre-defined period of inactivity, select 5, 10, 15, 30, or 60 minutes.
20
Network Settings
All network settings information must be provided before any network functions (e-mail settings, SNMP settings) can be used.
Normal Normal

Enable network
5.39 PM
777.111.111.000 111.111.111.0 200.200.200.1 200.200.200.200 200.200.200.200 UPS1 company.com
BMS Modbus RTU Address 123 Enable APC RMS Proxy Server IP Address Proxy Server Port Use Authentication Proxy Server Login Proxy Server Password rms ***** Use Proxy 111.111.111.111 8888
Apply Changes
Page 1 of 4
Touch the Enable Network field to connect or disconnect the UPS from the network. Touch the IP address field to assign an IP address for the UPS. Assign the Subnet Mask, Gateway, Primary and Secondary DNS Servers, Hostname, and Domain Name in the same way. Use the BMS Modbus RTU address field to monitor the UPS with a Building Management System, using the modbus RTU protocol. For more information on system monitoring using BMS, contact APC Technical Support. Selecting the Enable APC RMS checkbox will cause the UPS to send information to APCs Remote Monitoring Service. Visit www.apc.com to learn more about this service.
Note
HTTP Proxy Server Connection Settings (for RMS): The APC RMS uses the HTTP Protocol to post information to the APC RMS database. If the internet connection is a proxy server, then enter the required Proxy Server Connection Settings on the Network Configuration screen. A
21
UPS Display: Network Settings
Proxy Server acts as an agent between a workstation user or other networked device and the Internet so that the security, administrative control and caching service can be regulated. Use Proxy: Select this checkbox if the Internet connection method uses an HTTP Proxy Server to connect to the Internet. Enter the following values (required): Proxy Server IP Address: Enter the fully qualified IP address of the Proxy Server in this field if the internet connection is a Proxy Server, e.g. 159.215.123.116 Proxy Server Port: Enter the port number of the Proxy Server in this field if a Proxy Server is used. If you do not know the server address or port number, contact the network administrator. Use Authentication: Select this checkbox if the Proxy Server requires authentication. Supply a login (username) and password. Enter these values in the Proxy Server Login and Proxy Server Password fields. Select the Apply Changes button when all information has been entered. RMS is not available on the External Bypass Static Switch.
Note
To view the other network settings screens, press the arrow down button.
22
E-mail Settings
The UPS can send E-mail messages when UPS alarms occur. The E-mail messages will list the active alarm conditions on the UPS. First, configure the Network Settings information.
Normal Normal
5.34 PM
Remove
Page 2 of 4
The E-mail function can be enabled or disabled using the Enable E-mail field. An existing SMTP server on the Network is required to send an E-mail. Touch the SMTP Server field, and enter the name of the SMTP Server (for example, mail.server.com). Messages sent by the UPS require a From Address. The From Address appears as the sender of the E-mail. Touch the From Address field and enter a valid E-mail address. Touch the Recipient Address field to enter the addresses of the E-mail recipient(s). In the Minimum Severity field, specify the severity of alarms that will cause an E-mail to be sent. Touch the Add/Update Entry button to add a new recipient to the list. To change an existing address, touch the address on the list. This address will then appear in the Recipient Address field; touch it again to edit and select the Add/Update Entry button. To remove an address from the list, touch the address. The address will then appear in the Recipient Address field. Select the Remove button to delete it. Select the Apply Changes button after all changes have been made. Use the Test E-mail button to ensure that the E-mail configuration is correct. Touching this button will cause a test E-mail to be sent to all configured E-mail recipients.
23
SNMP Settings
The UPS can be set to send SNMP traps if UPS alarms occur. Each trap contains a description of the alarm condition. The trap receiver must have the APC PowerNet MIB (version 3.6.1 or later). Available from www.apc.com. Configure the Network Settings (as described in the Network Settings section) prior to configuring the SNMP Settings.
Note
Normal Normal
Network Configuration SNMP settings

Enable SNMP
5.34 PM
123.234.123.144 [Warning] 123.234.123.150 [Severe]
Minimum severity
Remove
Page 3 of 4
Touch the Enable SNMP field to enable or disable the SNMP Trap function. Touch the Recipient Address field to enter IP addresses of trap receivers. Use the Minimum Severity field to specify the severity of alarms that will cause a trap to be sent to that recipient. Use the Add/Update Entry button to add a new recipient to the list. To change an existing trap receiver, touch the IP address on the list. The selected IP address will appear in the Recipient Address field. Touch this field to make edits. Select the Add/Update Entry button to update. To remove a trap receiver from the list, touch the IP address. The selected address will appear in the Recipient Address field. Select the Remove button to delete the address. Select the Apply Changes button after amendments have been completed. Select the Send Test Trap button to ensure that the trap configuration is correct. Selecting this button will cause a test trap to be sent to all configured trap receivers. By default the community string is set to public.
Note
24
APC ISX Manager

Normal Normal
Network Configuration APC ISX Manager

Enable ISX Manager Discovery
5.34 PM
Community Name System Location System Contact
xxxxxx xxxxxx xyzs vb
Apply Changes
Page 4 of 4
The following settings have to be configured for the Symmetra MW to be discovered by the APC ISX Manager Check off the Enable ISX Manager Discovery check-box Community Name System Location (optional) System Contact (optional)
Select the Apply Changes button after the APC ISX Manager screen has been completed.
Note
25
APC Symmetra MW Remote Display Feature

The read-only display screens can be accessed via an Internet Browser by typing the IP address of the Symmetra MW display into the browsers address field. The remote display feature provides a subset of the Symmetra MW display screens. Configuration of the Symmetra MW or the display through the remote display is not supported. The remote display feature requires Microsoft Internet Explorer 6 SP1 or greater. For best results we recommend that the Sun JVM version 1.4.2_03 or greater be installed. This is available from Suns website. The Netscape browser is not supported.
Note
All Input, Output, Battery and Bypass screens can be seen in a remote session. Operation/configuration must be done at the UPS. The event log screen can be accessed through the Operation screen. Only the 50 most recent events in the Event Log screen can be downloaded.
Network settings must be configured before the remote display feature can be used.
Note
26
UPS Display: APC Symmetra MW Remote Display Feature
Starting web-based remote session

Start the web-based remote session by entering the IP address of the UPS in the web browser Address field. After a few seconds, a new window will open and display the below screen.
XXX.XXX.XXX.XX
After a few seconds, the UPS display is shown on the screen. Use the mouse to touch the buttons to see other screens. Close the window or the web browser to end the remote session. For security reasons, there is a time limit of 30 minutes for a remote session. The connection will be disconnected after 30 minutes and reconnection is required.
Note
Only one remote session at a time is allowed.

Note
27
UPS Alarms/Troubleshooting
Alarm Types
The color of the top of the screen switches from blue to red when an alarm situation occurs and the alarm symbol is shown at the top of the screen. Alarm button. Pressing the alarm button will take the user to a screen showing all active alarms and how each alarm should be addressed. The 3 different alarm levels are described below. Hitting the alarm symbol or any other display button will automatically silence the alarm.
Info
3:51 PM
Informational Alarm. No immediate need to take action. Check the cause of the alarm at next maintenance visit.
Warning
Minor Alarm. Example: The UPS system may have gone into bypass. The load remains supported, but action must be taken. Call Technical Support. The area in the right side of the top screen alternates between blue and red.
Severe
3:51 PM
Major Alarm. Take immediate action. Call Technical Support. The red area of the top of the screen alternates between blue and red.
29
UPS Alarms/Troubleshooting: Alarm Types
View active alarms

UPS off
Alarm: Severe Active Alarms

Event Log Refresh
3:51 PM
Download complete
Severity
Alarm Description
Suggested Action
Date Time
Warning Warning Severe Severe
Mains static switch fan comm. fault Battery temperature high Bypass unavailable Output off
Call APC for service Check temperature in the battery room Call APC for service No output from UPS
06-11-2003 15:45:11.475 06-11-2003 15:45:04.276 06-11-2003 15:44:48.719 06-11-2003 15:44:48.718
~
Q7 Q8
Q2
Press the red triangular alarm symbol to view active alarms. Only active alarms will appear on the screen. Pressing the alarm symbol will also mute acoustic alarms. Previous alarms are stored in the Event Log, which contains a detailed record of the systems last 1024 events.
UPS alarm messages/troubleshooting

Following is a list of alarm messages that may appear in the active alarm screen and/or in the event log. Each alarm type contains a description and the user-action needed to rectify the problem.
Alarm Severity 0=None 1=Info 2=Warning 3=Severe
2
Display Message
Alarm Description
Alarm or User Action
Alarm #
High temperature on battery. Low temperature on battery.
A high battery temperature will result in a reduced lifetime of the batteries. A low battery temperature can destroy the battery and result in malfunction of the UPS when operated in battery operation. The UPS will not be able to operate in normal and battery operation. The UPS will not be able to operate in normal and battery operation.
Check temperature in the battery room. Check temperature in the battery room.
14.1.1
14.1.2
Battery Breaker 1 open. Battery Breaker 2 open.
Battery 1 disconnected from UPS. Battery 2 disconnected from UPS.
14.3.1
14.4.1
30
Display Message
Alarm Description

3
Alarm #
Low battery voltage warning.
The battery voltage is low and the UPS will shut down in pre-defined time if running in battery operation. A battery cabinet fuse is blown. The battery voltage is too high. Battery voltage is too low. The UPS will shut down immediately, and transfer to bypass if possible. Battery voltage is too high. The UPS will shut down immediately, and transfer to bypass if possible. Battery capacity below 75%. Critical battery capacity. Service needed. UPS is performing a battery test. UPS has completed the battery test. Battery test has been aborted. UPS is performing a battery capacity test. UPS has completed the battery capacity test. Battery capacity test has been aborted. Battery temperature sensor fault. Fast low DC shutdown present. Input voltage too low. Input voltage too high. Input voltage incorrect phase sequence.
UPS will shut down shortly.
14.5.1
Battery cabinet fuse fault. High battery voltage warning. Low battery voltage shut down.
3 2 3
UPS will shut down shortly. Call APC for service. UPS will shut down.
14.6.1 14.7.1 14.9.1
High battery voltage shut down.
Call APC for service.
14.11.1
Battery weak. Battery defective. Battery test running. Battery test completed. Battery test aborted. Battery capacity test running. Battery capacity test completed. Battery capacity test aborted. Battery temperature sensor fault. DC collapse present. Input fault, low voltage. Input fault, high voltage. Input fault phase sequence.
2 3 1 1 1 1 1
Charge battery for 24 hours, and repeat test. Call APC for service. None. None. None. None. Read the obtained backup time in the event log. None. Call APC for service. Call APC for service. Utility is out of tolerance or missing. Utility is out of tolerance. Wrong input phase sequence.
14.13.1 14.13.2 14.14.1* 14.14.2* 14.14.3* 14.15.1* 14.15.2*
1 2 3 3 2 3
14.15.3* 14.16 14.17 24.1.1 24.1.2 24.7.1
31
Display Message
Alarm Description

3 3
Alarm #
Input fault, fast detector. Mains synchronization error. Main SSW fan weak. Replace Main SSW fan. Main SSW fan fault. Input fuse fault. Input section fuse fault. Mains Bypass SSW temperature too high. Input contactor fault. Input frequency fault. Output voltage low. Output voltage high. Output off. Output fuse fault. Section output fuse fault. Output contactor fault. Output fast error detected. Parallel comm. error, cable 1. Parallel comm. error, cable 2. Parallel comm. error, cable 1 and 2. Normal and battery operation. UPS number error present.
Input voltage fast voltage error detected. The input frequency is outside the selected tolerance. A weak fan is approaching failure. A fan must be replaced A fan is no longer working. One or more of the input main fuses are blown. One or more of the input section fuses are blown. Mains Bypass SSW temperature too high. Input contactor fault. Input frequency fault. The output voltage is out of tolerance. The output voltage is out of tolerance. The UPS output is OFF. One or more of the output fuses are blown. Inverter section fuse fault detected. Output contactor fault. Fast error detected. Parallel communication fault on cable 1. Parallel communication fault on cable 2. Parallel communication fault on cable 1 and 2. The units are in different operation modes The stated UPS number is not available.
Utility is out of tolerance. Input frequency is out of tolerance. Fan is approaching failure. Call APC for service. Call APC for service. Call APC for service. Call APC for service. Call APC for service. Call APC for service. None. Call APC for service. Call APC for service. No output from UPS. Call APC for service. Call APC for service. Call APC for service. None. Call APC for service. Call APC for service. Call APC for service. None. Call APC for service.
24.8.1 24.2.1
1 2 3 3 3 3 3 3 3 3 3 3 3 3 3 2 2 3 0 3
24.4.1 24.4.2 24.4.3 24.5.1 24.6.1 24.9 24.10 24.11 34.2.1 34.2.2 34.3.1 34.5.1 34.6.1 34.7 34.8 54.1.1 54.1.2 54.1.3 54.2 54.3
32
Display Message
Alarm Description

3 3 2 2 3 3
Alarm #
No master present. Parallel units disabled. PBUS Termination fault on cable 1. PBUS Termination fault on cable 2. PBUS Termination fault on cable 1 and 2. Number of parallel UPSs error present. Inverter module high temperature. Overload on UPS. Off button pushed. Inverter fan is approaching failure. Replace inverter fan. Inverter fan fault. Inverter fuse blown. The ambient temperature high or low. Bypass unavailable.
No master in the parallel system. Parallel unit disabled. PBUS Termination fault on cable 1 PBUS Termination fault on cable 2 PBUS Termination fault on cable 1 and 2. Error in the stated number of UPS units in the parallel system. The temperature of an inverter module is too high. The UPS load is greater than the nominal load. The OFF button has been activated. A weak fan is approaching failure. Inverter fan must be replaced. Inverter fan is no longer working. A main inverter fuse is blown. The ambient temperature is too high or too low. Bypass input outside tolerance, or Static Switch faulty. The EMO or EPO has been activated. The load on the output of the UPS is exceeding the nominal load. Communication error between the Main Controller (MC) and the Power Module Controllers (PMC). Fault in an inverter section.
Call APC for service. Call APC for service. Call APC for service. Call APC for service. Call APC for service. Call APC for service.
54.4 54.5 54.7 54.7 54.7 54.8
3 2 2 1 2 3 3 2
Call APC for service. Remove overload from the UPS. The OFF button has been pushed. Fan is approaching failure. Call APC for service. Call APC for service. Call APC for service. Check room temperature. Call APC for service.
64.1.1 64.3.1 64.5.1* 64.6.1 64.6.2 64.6.3 64.7.1 64.10.1
64.12.1
EMO/EPO activated. Output current limiter active. MC to PMCs communication error.
3 2
UPS is shut down. Remove overload from the UPS. Call APC for service.
64.13.1* 64.14.1
64.17.1
Inverter section fault.
64.20.1
33
Display Message
Alarm Description

2 2
Alarm #
Battery cubicle CAN I/O fault. Switch gear CAN I/O fault. Main SSW fan CAN I/O fault. Main Controller to display comm. fault. Crowbar trigged. Ground fault detected. Neutral bonding choke fault. Top fan weak. Replace top fan. Top fan fault. Main inverter peak current limiter on. Delta inverter peak current limiter on. Main PSU fault. Main controller SELV PSU fault. Power module PSU fault. Main inverter current sense fault. PMC to power module comm. fault.
Error in communication with battery CAN I/O board. Error in communication with MBP (Maintenance Bypass Panel) CAN I/O board. Error in communication with Main SSW (Static Switch Module) CAN I/O board. Error in communication between Main Controller and display. A crowbar has been triggered. Ground fault detected. Over-temperature on bonding choke. A weak fan is approaching failure. Top fan must be replaced. Top fan no longer working. Overload on UPS. Delta inverter in peak current limitation due to overload. Fault on main PSU (Power Supply) Module. Fault on Main Controller SELV PSU (Power Supply). Fault on Power Module PSU (Power Supply). Current sense fault on main inverter module. Error in communication between PMC (Power Module Controller) and Power Module. Fuse blown on battery 1 (positive battery). Fuse blown on battery 2 (negative battery).
Call APC for service. Call APC for service.
64.21.1 64.22.1
64.23.1
64.25.1
3 2 3 1 2 3 2 2
Call APC for service. Call APC for service. Call APC for service. Fan is approaching failure. Call APC for service. Call APC for service. Remove overload from the UPS. Remove overload from the UPS. Call APC for service. Call APC for service. Call APC for service. Call APC for service. Call APC for service.
64.26.1 64.27.1 64.28.2 64.29.1 64.29.2 64.29.3 64.30.1 64.31.1
2 2 2 2 2
64.32.1 64.33.1 64.34.1 64.35.1 64.36.1
Inverter DC 1 fuse fault. Inverter DC 2 fuse fault.
3 3
Call APC for service. Call APC for service.
64.37.1 64.38.1
34
Display Message
Alarm Description

1
Alarm #
System locked in bypass operation. System locked in battery operation. Neutral Bonding Choke Earth Fault. Breaker Q1 open. Breaker Q1 closed. Breaker Q2 open. Breaker Q2 closed. Breaker Q3 open. Breaker Q3 closed. Breaker Q4 open. Breaker Q4 closed. Breaker Q5 open. Breaker Q5 closed. Breaker Q6 open. Breaker Q6 closed. System started by auto restart. AC input capacitor temperature high. AC output capacitor temperature high. DC capacitor temperature high. Power module choke temp. switch fault. Power module heatsink temp. switch fault. Delta transformer temp. switch fault. Section locked by section manager. Switch gear earth fault. Load is disconnected. IGBT high switch fault.
System locked in bypass or battery operation.
Push ON to release.
64.40
Neutral Bonding Choke Earth Fault. Breaker Q1 open. Breaker Q1 closed. Breaker Q2 open. Breaker Q2 closed. Breaker Q3 open. Breaker Q3 closed. Breaker Q4 open. Breaker Q4 closed. Breaker Q5 open. Breaker Q5 closed. Breaker Q6 open. Breaker Q6 closed. Auto restart. Inverter AC input capacitor temperature fault. Inverter AC output capacitor temperature fault. Inverter DC Capacitor temperature high. Power Module choke temperature switch fault. Power Module heatsink temperature switch fault. Delta transformer temperature switch fault. Section locked by section manager. Switch gear earth fault. Load disconnected. IGBT high switch fault.
2 1 1 1 1 1 1 1 1 1 1 1 1 1 2 2 2 3 3
Call APC for service. Not required. Not required. Not required. Not required. Not required. Not required. Not required. Not required. Not required. Not required. Not required. Not required. Not required. Call APC for service. Call APC for service. Call APC for service. Call APC for service. Call APC for service.
64.41 64.42* 64.42* 64.43* 64.43* 64.44* 64.44* 64.45* 64.45* 64.46* 64.46* 64.47* 64.47* 64.48* 64.49 64.50 64.51 64.52 64.53
3 3 2 3 3
Call APC for service. Call APC for service. Call APC for service. None. Call APC for service.
64.54 64.55 64.56 64.57 64.58
35
Display Message
Alarm Description

3 3 3 3 3 1
Alarm #
IGBT low switch fault. IGBT DC high fault. IGBT DC low fault. Section DC high. CBUS terminator fault. Initialization completed after powerup. Unit setting changed.
IGBT low switch fault. IGBT DC high fault. IGBT DC low fault. Section DC high. CBUS terminator fault. Init completed after powerup. One of the unit settings has been changed. See table under Unit Setting to see the different settings. Genes reset to default. Event log cleared. One of the sections is disabled. Max/min values cleared. Reason for bypass - Q3 closed. Reasons for bypass - Req bypass. Reasons for bypass - output error. Reasons for bypass - DC error. Reasons for bypass - Internal fault. On button pushed. Bypass requested from display. Discharging batteries. ABUS terminator fault. MC Isolated SELV PSU Fault
Call APC for service. Call APC for service. Call APC for service. Call APC for service. Call APC for service. Not required.
64.59 64.60 64.60 64.61 64.62 64.63*
Not required.
64.64*
Unit setting reset to default. Event log cleared. Section is disabled. Max/min values cleared. Q3 breaker closed going into bypass. Requested bypass. Output error - going into bypass. DC error - going into bypass Internal fault - going into bypass. On button pushed. Bypass requested from display. Discharging batteries. ABUS terminator fault. MC Isolated SELV PSU Fault
1 1 3 1 1 1 3 3 3 1 1 3 3 3
Not required. Not required. Call APC for service. Not required. Not required. Not required. Not required. Not required. Not required. Not required. Not required. Call APC for service. Call APC for service. Call APC for service.
64.65* 64.66* 64.67 64.68* 64.69* 64.69* 64.69* 64.69* 64.69* 64.70* 64.71* 64.72 64.73 64.74
* These alarms will only be logged in the event log and will not appear in the active alarms list.
36
Unit Settings. No.

0 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29
Setting
Device Type Unit Number Serial Number Battery Calibration Temp1 Battery Calibration Temp2 Battery Calibration Temp3 Battery Calibration Temp4 Battery Calibration Temp5 Battery Calibration Positive Voltage Battery Calibration Negative Voltage Battery Calibration Positive Current Battery Calibration Negative Current Battery Manufacturer Battery Type Expected Backup Time Battery Capacity Battery Install Date Battery Nominal Life Time Battery No. of Temperature Sensors Battery Automatic Test Month Battery Automatic Test Day Battery Automatic Test Time Activate/Deactivate Battery Boost Charge Automatic Battery Boost Charge Nominal Charge Voltage Battery Boost Charge Voltage Battery Low Voltage Warning Level Battery Shut Down Low Voltage Level Battery High Voltage Warning Level Battery Shut Down High Voltage Level
No.
30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58 59
Setting
Battery High Temperature Warning Level Battery Equalization Charge Time Battery Equalization Charge Voltage Battery Boost Charge Time Not implemented Not implemented Input Calibration Voltage L1 Input Calibration Voltage L2 Input Calibration Voltage L3 Input Calibration Current L1 Input Calibration Current L2 Input Calibration Current L3 Input Number of Phases Isolation Transformer on Input Nominal Mains Voltage Nominal Input Frequency Number of Temperature Sensors on Main SSW Number of Fans on Main SSW Number of Main Input Fuse Sensors Number of Section Fuse Sensors Input Voltage RMS Tolerance Input Voltage Wave Tolerance Input Frequency Tolerance Maximum Input Isolation Temperature Output Calibration Voltage L1 Output Calibration Voltage L2 Output Calibration Voltage L3 Output Calibration Current L1 Output Calibration Current L2 Output Calibration Current L3
37
No.
60 61 62 63 64 65 66 67 68 69 70 71 72 73 74 75 76 77 78 79 80 81 82
Setting
Output Nominal Voltage Output Nominal Frequency Output Frequency Tolerance Output Nominal Power VA Output Nominal Power W Number of Output Fuse Sensors Output Voltage RMS Tolerance Output Voltage Wave Tolerance Not implemented Bypass Calibration Voltage L1 Bypass Calibration Voltage L2 Bypass Calibration Voltage L3 Bypass Type Bypass Nominal Voltage Bypass Number of Fans Bypass Nominal Frequency Bypass Number of Fuse Sensors Bypass Nominal Power in VA Bypass Nominal Power in W Bypass Voltage RMS Tolerance Bypass Volt Wave Tolerance Bypass Frequency Tolerance Bypass Watchdog Enabled
No.
83 84 85 86 87 88 89 90 91 92 93 94 95 96 97 98 99 100 101 102 103 104
Setting
No of UPS in Parallel Part of Parallel System UPS Number Battery Connection in Parallel System Bypass Switch Type Total Nominal Output Power W Total Nominal Output Power VA Advanced Power Management Real Time Clock Synchronized Normal/Battery Detection Number of Inverters per Section Number of Sections Number of Temperature Sensors per Inverter Number of Fans per Inverter Number of Top Fans per Section Main SSW Orientation UPS Automatic Restart ON/OFF Not implemented Delta Soft Start Time Synchronization Speed Remote Startup Allowed Under Voltage Timer
38
External Bypass Static Switch Display

The LCD touch-screen External Bypass SSW display is the user interface. It is used to configure the External Bypass SSW, monitor the system and change the settings. The touch-screen display also provides the user with audible and visual alarms.
Bypass Summary
Normal Normal
0:00 AM
~
Q7 Q8
Q2
Bypass Static Summary
Normal Normal
0:00 AM
Bypass Static Summary
Normal Normal
0:00 AM
Bypass Data Menu

OFF ON EMO
Operation/ Configuration Menu

OFF ON EMO
View External Bypass SSW Data
39
External Bypass Static Switch Display:
Navigation symbols
Go to previous screen. Help. Press to access further details on current screen.
Page Down.
Page Up.
Home. Press to go to start screen.
Symbols
~
Buttons
Delta inverter
Main inverter
The External Bypass SSW is controlled by the UPS. Do not touch this button when the UPS is in normal operation. Press this button to activate manual control of the External Bypass SSW. Press this button to deactivate the External Bypass SSW. Emergency Module OFF button. To be used in emergency situations only. Pressing this button switches OFF Q5 and Q6, disabling AC input and output in this section. This action may cut the supply to the load from the affected section. See Alarms section for more details.
OFF
EMO
40
Bypass Data
The Bypass Summary screens provide input specific status of voltage, power, current, frequency, etc.
Normal Normal
Bypass Summary
0:00 AM
~
Q7 Q8
Q2
Normal Normal
Bypass Summary
2:39 PM
Current A 23.3 20.7 18.1 15.5 13.0 10.4 7.8 5.2 2.6 0.0
164 154 132
Voltage V 607 540 472 405 337 270 202 135 67 0

481 480 480
Total Power kW kVA 1.1 1.0 0.9 0.7 0.6 0.5 0.4 0.2 0.1 0
1.0
Frequency Hz 70.0 67.8 65.6 63.3 61.1 58.9
56.7
54.4 52.2 50.0
59.2
L1
L2
L3
L1-2 L2-3 L3-1
Page 1 of 2
BypassOutput Summary
L1
Current Current high Peak current Peak current high THD THD high Crest factor Crest factor high 16.2 21.2 13.0 30.0 0.0 0.0 1.04 1.91
Normal
Normal Normal
2.40 AM 0:00PM
L2
15.0 19.7 17.0 30.0 0.0 0.0 1.11 1.95
L3
13.2 18.9 13.0 26.0 0.0 0.0 97.0 1.99 A A A A % %
L1
Power factor Active power Active power high Apparent power Apparent power high Total active power Total active power high Total apparent power Total apparent power high 0.13 0 2 0 1
L2
0.06 0 0 0 1
L3
0.07 0 1 0 1 0 1 1 2 kW kW kVA kVA kW kW kVA kVA
L1-2
Voltage Voltage high Voltage low THD THD high 481.1 487.4 473.3 0.0 0.0
L2-3
479.9 486.6 472.1 0.0 0.0
L3-1
480.0 486.7 472.1 0.0 0.0 V V V % %
Load
Load Load high Total load Total load high
L1
1.3 1.6 1.2 1.6
L2
1.1 1.4 1.2 1.4 % % % %
Frequency Frequency high L3 Frequency low
59.3 59.5 59.1
Hz Hz Hz
Temperature
Mains SSW Mains SSW High 39 38
o o
C C Page 2 of 2
41
Operation/Configuration
This screen permits system operation and monitoring, and provides the ability to change display settings (as illustrated in the following menus).
Normal
Normal Normal
Bypass Summary
0:00 AM
Operation
5.40 PM
~
Q7 Q8
Q2
View the Event Log
Normal Normal
Normal Normal
2:27 PM
5.39 PM
Brightness 43 % 0 Contrast 35% 0 Backlight mode Off after inactivity Backlight timeout (in minutes) 5 100% 100%
Enable network
123.234.123.100 255.255.155.0 123.234.100.1 123.234.100.222 123.234.110.222 UPS1 company.com
BMS Modbus RTU Address 123
Apply Changes
Page 1 of 3
To change brightness or contrast, touch the relevant indicator and slide to desired percentage point. The backlight modes default setting is on at all times. For switch off after a pre-defined period of inactivity, select 5, 10, 15, 30 or 60 minutes.
Normal Normal
Event Log
Refresh
Download complete
2:27 PM
Severity Info Info Warning Info Severe Info Severe Warning
Event Description Mains Synchronization OK Fast error detect cleared Fast error detect Bypass voltage ok Bypass voltage low Fast error detect cleared Mains Synchronization error Fast error detect
Param 0 0 0 0 0 0 0 0
Data 0 0 0 0 0 0 0 0
Date Time 11-11-2002 11-11-2002 11-11-2002 11-11-2002 11-11-2002 11-11-2002 11-11-2002 11-11-2002 12:01:27.723 12:01:30.723 12:01:40.383 12:11:02.011 12:11:27.335 12:11:30.550 12:11:27.335 12:01:40.383
The event log contains a detailed record of the systems last 1024 events, including mode changes, alarms, etc. When pressing the Refresh button, the Event Log is updated. During the update, the Refresh button changes to a Stop button.
42
Bypass SSW Alarms/Troubleshooting

Alarm Types
The color of the top of the screen switches from blue to red when an alarm situation occurs. Alarm button. Pressing the alarm button will take the user to a screen showing all active alarms and how each alarm should be addressed. The 3 different alarm levels are described below. Hitting the alarm symbol or any other display button will automatically silence the alarm.
Info
Bypass Summary
Informational Alarm. No immediate need to take action. Check the cause of the alarm at next maintenance visit.
Warning
Bypass Summary
Minor Alarm. Call Technical Support. The light blue area in the right side of the top of the screen alternates between blue and red.
Severe
Bypass Summary
Major Alarm. Take immediate action. Call Technical Support. The red area of the top of the screen alternates between blue and red.
43
Bypass SSW Alarms/Troubleshooting: Alarm Types
View active alarms
Bypass Summary
Event Log
Alarm: Info Active Alarms

Refresh
Download complete
Normal
2:27 PM
Severity Severe Severe
Alarm Description Alarm Description Mains Synchronization error Bypass Static Switch fault
Suggested Action
Date Time
Input frequency is out of tolerance 09-01-2003 12:43:25.573 Call APC for Service 09-01-2003 12:43:25.570
Press the red triangular alarm symbol to view active alarms. Only active alarms will appear on the screen. Pressing the alarm symbol will also mute acoustic alarms. Previous alarms are stored in the Event Log, which contains a detailed record of the units last 1024 events.
Bypass SSW Alarm Messages/Troubleshooting

Following is a list of alarm messages that may appear in the active alarm screen and/or in the event log. Each alarm type contains a description and the user-action needed to rectify the problem.
3
Display Message
Alarm Description
Alarm #
Bypass synchronization error. Bypass voltage low. Bypass voltage high. Bypass SSW fan weak. Replace Bypass SSW fan. Bypass SSW fan fault.
Bypass input frequency is out of tolerance. Bypass voltage is out of tolerance. Bypass voltage is out of tolerance. A weak fan is approaching failure. Bypass Static Switch fan must be replaced. A fan is no longer working.
Bypass input frequency is out of tolerance. Bypass voltage too low. Bypass voltage too high. Fan is approaching failure. Call APC for service. Call APC for service.
44.1.1
3 3 1 2 3
44.2.1 44.2.2 44.4.1 44.4.2 44.4.3
44
Bypass SSW Alarms/Troubleshooting: Alarm Types
Display Message
Alarm Description

3 3
Alarm #
Bypass SSW fuse fault. Bypass SSW backfeed protection activated.
One or more of the bypass fuses are blown. The Bypass Static Switch Module backfeed protection is activated. Bypass Static Switch Module power supply is failing. BSS Module is not working correctly. Over temperature of the Bypass Static Switch Module heat sink. Bypass input frequency fault. Bypass fast error detected. Bypass operation mode - fault. One or more of the External Bypass SSW fuses are blown. Error in communication with Bypass Static Switch Module CAN I/O board.
Call APC for service. Call APC for service .
44.5.1 44.7.1
Bypass SSW PSU fault.
44.8.1
Bypass SSW fault. Bypass SSW temperature fault. Input frequency fault. Fast error detected. Bypass operation mode fault. Bypass SSW fuse blown.
3 2
Call APC for service. Check BSS air filters.
44.9.1 44.10.1
3 3 3 3
None. Call APC for service. Not required. Call APC for service.
44.11 44.12 44.13 44.14
Bypass SSW fan CAN I/O board fault.
64.24
45
Warranty and Life-Support Policy

Factory Warranty
APC warrants that the unit, when properly installed and commissioned by APC or APC authorized service personnel, shall be free from defects in materials and workmanship for a period of (1) year from the date of installation or maximum 18 months after manufacturing. In the event that the unit fails to meet the foregoing warranty, APC shall for a period of one (1) year repair or replace any defective parts, without charge for on-site labor and travel if trained & authorized APC personnel has conducted start-up of the unit. An APC Start-Up Service must be performed/completed by APC or by service personnel authorized by APC. If not, the on-site factory warranty will be voided and replacement of defective parts only will be covered. APC shall have no liability and no obligation to repair the installed unit if non-authorized APC personnel performed the start-up and such start-up caused the unit to be defective. APC shall not be liable under the warranty if its testing and examination disclose that the alleged defect in the product does not exist or was caused by purchasers or any third persons misuse, negligence, improper installation or testing, unauthorized attempts to repair or modify, or any other cause beyond the range of the intended use, or by accident, fire, lightning or other hazard. There are no warranties, expressed or implied, by operation of law or otherwise, of products sold, serviced or furnished under this agreement or in connection herewithin. APC disclaims all implied warranties of merchantability, satisfaction and fitness for a particular purpose. APCs express warranties will not be enlarged, diminished, or affected by and no obligation or liability will arise out of, APC rendering of technical or other advice or service in connection with the products. The foregoing warranties and remedies are exclusive and in lieu of all other warranties and remedies. The warranties set forth above, constitute APCs sole liability and purchasers exclusive remedy for any breach of such warranties. APCs warranties apply only to purchaser and are not extended to any third parties. In no event shall APC, its officers, directors, affiliates or employees be liable for any form of indirect, special, consequential or punitive damages, arising out of the use, service or installation, of the products, whether such damages arise in contract or tort, irrespective of fault, negligence or strict liability or whether APC has been advised in advance of the possibility of such damages.
47
Life-Support Policy for APC 3-Phase Systems

American Power Conversion Corporation (APC) and its affiliates and subsidiaries worldwide do not recommend the use of any of their products in life-support applications where failure or malfunction of the APC product can be reasonably expected to cause failure of the life-support device or to significantly affect its safety or effectiveness. APC does not permit the use of any of its products in direct patient care. APC will not knowingly sell its products for use in such applications unless the life-support system or direct patient care device is part of a whole facility/building into which the UPS is integrated, and unless APC receives, in writing, assurances satisfactory to APC that: a. The UPS system will be configured in a manner that will provide N+1 power redundancy to the critical load, b. The end-user customer assumes all risks and signs the APC System Configuration and Use Form, and c. The customer and operators of the APC UPS system agree to indemnify and hold APC and its affiliates and subsidiaries harmless for any and all claims arising out of the systems use in such applications. The term life-support device includes but is not limited to neonatal oxygen analyzers, nerve stimulators (whether used for anesthesia, pain relief, or other purposes), autotransfusion devices, blood pumps, defibrillators, arrhythmia detectors and alarms, pacemakers, hemodialysis systems, peritoneal dialysis systems, neonatal ventilator incubators, ventilators (for adults and infants), anesthesia ventilators, infusion pumps, and any other devices designated as critical by the U.S. FDA. Hospital-grade wiring devices and leakage current protection may be ordered as options on many APC UPS systems. APC does not claim that units with these modifications are certified or listed as hospital-grade by APC or any other organization. Therefore these units do not meet the requirements for use in direct patient care.
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Appendix A
Air Filter Exchange
Check air filters at regular intervals (every 3 months under normal working conditions) for accumulated dust on the surface facing the finishing panels. Change all filters at the same time.
Dead front panel
Finishing panel
Pull upper finishing panel free of the dead front panel. Lift finishing panel free of the dead front panel and remove. Follow this procedure to remove the next finishing panel down, until all panels in one row have been removed. Use the same procedure for the next row of panels until all panels have been removed from the UPS system.
Remove the air filter and install the new filter. Refit finishing panels in reverse order.
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Technical Support
Note the UPS serial number ________________________________ before calling technical support.
For technical support, call APC at 877-287-7835.

Note
51

UPS With External Bypass

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UPS With External Bypass

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Symmetra MW

External Bypass Static Switch. . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Symmetra MW with External Bypass Static Switch - User Guide - 990-1377B

UPS Alarms/Troubleshooting ................................. 29

External Bypass Static Switch Display..................... 39

Bypass Data. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41 Operation/Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42

Symmetra MW with External Bypass Static Switch - User Guide - 990-1377B

Bypass SSW Alarms/Troubleshooting ......................43

Warranty and Life-Support Policy ...........................47

Symmetra MW with External Bypass Static Switch - User Guide - 990-1377B

Symbols used in this guide

CAUTION! Read this important information to avoid equipment damage.

Indicates important information.

Symmetra MW with External Bypass Static Switch - User Guide - 990-1377B

Safety: IMPORTANT SAFETY INSTRUCTIONS - SAVE THESE INSTRUCTIONS

Symmetra MW with External Bypass Static Switch - User Guide - 990-1377B

Symmetra MW with External Bypass Static Switch - User Guide - 990-1377B

External Bypass Static Switch

External Bypass SSW Section

Symmetra MW with External Bypass Static Switch - User Guide - 990-1377B

External Bypass SSW

Only operate a breaker when the matching breaker lamp is on.

Symmetra MW with External Bypass Static Switch - User Guide - 990-1377B

External Bypass SSW

Only operate a breaker when the matching breaker lamp is on.

Symmetra MW with External Bypass Static Switch - User Guide - 990-1377B

External Bypass SSW

Only operate a breaker when the matching breaker lamp is on.

Symmetra MW with External Bypass Static Switch - User Guide - 990-1377B

Manual Bypass Operation

External Bypass SSW

Only operate a breaker when the matching breaker lamp is on.

Symmetra MW with External Bypass Static Switch - User Guide - 990-1377B

Operational Modes: Manual Bypass Operation

Symmetra MW with External Bypass Static Switch - User Guide - 990-1377B

Bypass Data Menu

Input Data Menu

Transfer to Bypass Menu

Transfer to On-Line Menu

Battery Data Menu

Output Data Menu

View Bypass SSW Data

View Input Data

View Battery Data

View Output Data

Symmetra MW with External Bypass Static Switch - User Guide - 990-1377B

UPS Display: Display and Display Symbols

Go to previous screen. Help. Press to access further details on current screen.

Home. Press to go to start screen.

Press this button to switch ON the UPS.

Symmetra MW with External Bypass Static Switch - User Guide - 990-1377B

System Start-Up from Manual Bypass Operation

Select Operation/ Configuration.

Transfer from manual bypass to online

Transfer from online to manual bypass

Transfer from online to static bypass

Transfer from static bypass to online

View the Event Log

Follow the start-up instructions on the screen.

Symmetra MW with External Bypass Static Switch - User Guide - 990-1377B

Transfer to Manual Bypass Operation

Select Operation/ Configuration

Transfer from manual bypass to online

Transfer from online to manual bypass