POST GRADUATE DIPLOMA IN MANAGEMENT

UNIT: OPERATIONS MANAGEMENT JUNE 2012

Student Name: Centre Name: Student Number: Centre Number: Operations Management is important to all businesses. All Operations Managers manage processes. The processes in different operations can have different characteristics. All Operations Managers have a similar set of responsibilities and activities. Assignment Brief a) In report format, analyse and evaluate the relevance and significance of the above statements both in principle and in practice, with reference to Operations Management as it occurs within a major private sector organisation in your home country. Identify operational problems and challenges within your chosen organisation which may be resolved by application of Operations Management and use secondary research to demonstrate to various user groups within the organisation how such problem resolution may be carried out.

b)

Learning Outcomes addressed

Grades

Introduction 1. 2.

Evaluate a range of concepts and theories available in academic literature, to support the collection and collation of relevant and reliable operational information applicable to a range of complex operational management decisions. 2. Critically evaluate the contribution that operational management theory can provide in support of operational management problem resolution. 3. Critically evaluate and use secondary research to support and underpin solutions to complex operational business problems. 4. Effectively communicate to a range of users operational management problem definition and resolution. Submitted Distinction 70% + Merit 55%69% Graded: Marker: Pass 40%54% Fail Below 40% Final Mark: 0 10 0

1.

Clear, achievable and understandable aims, and objectives expressing these aims. (5) Context (background) and justification for the report are clear, identifying key issues and concepts. (5)

0 25 0

Literature Review/Situation Analysis 3. Identification and critical understanding of relevant quantity and quality of background materials and secondary sources. Accurate use of a standard referencing system to acknowledge such sources. (10) 4. Application of case study analysis based on an appropriate organisation in the business environment of the home country. (15)

0 30 0 0 15 0 0 20 0

Findings/Results and Analysis 5. 6. Accurate, reliable, valid results based on research, either primary or secondary or both. (15) Critical analysis and evaluation of results satisfying objectives. (15)

Conclusions and Recommendations 7. 8. Evidence of how study contributes to fulfilment of objectives and justifies the research process. (9) Recommendations, including potential for future research. (6)

Presentation and Coherence 9. The final project is to the standard specified in the project handbook, is well written, reflects accurate proofreading with no grammatical, syntactic, spelling or typographical errors, style of writing is consistent throughout and the dissertation represents a coherent, integrated and holistic study. (20)