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FARE QUOTE Quick Reference Guide

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Item Title Page Nos. Total No. Version of Pages Control No.

Emirates Aviation College Airline & Agency Training EK Group Training & Development

Fare Quote Quick Reference

Tab le of Contents:
Upd ates: ---------------------------------------------------------------------------------------------------- 1 1. Display/ Store Boardpoint -------------------------------------------------------------------- 3 2. Print Assignment and Display HELPE/W*--------------------------------------- 3 3. Credit Card Verification ..HELPE/FVV--------------------------------------------- 3 4. Fraud/ Document Number Verification .HELPE/FVT ------------------------ 4 5. Fare Display .HELPE/4F----------------------------------------------------------------- 4 6. Historic Fares .HELPE/4F--------------------------------------------------------------- 5 7. Ultimate Fare Search (UFS).HELPE/4F-------------------------------------------- 6 8. Fare Display Follow Up .HELPE/4F------------------------------------------------- 7 9. Joint Fares .HELPE/4J ------------------------------------------------------------------- 7 10. Rules from Fare Display .HELPE/4F.R-------------------------------------------- 8 11. Booking Class Exception Table HELPE/4F.B ---------------------------------- 8 12. Rate of Exchange .HELPE/4C* ------------------------------------------------------- 9 13. Currency Conversions .HELPE/4C@ ---------------------------------------------- 9 14. Tax Display .HELPE/4FTAX-----------------------------------------------------------10 15. Passenger Facility Charge .HELPE/4FPFC ------------------------------------10 16. Mileage Display .HELPE/4F-----------------------------------------------------------11 17. Auto Pricing .HELPE/4P----------------------------------------------------------------11 18. Agent Assisted Pricing . HELPE/4P-----------------------------------------------12 19. Custom Discount Pricing .HELPE/4PF-------------------------------------------12 20. Low Fare Finder .HELPE/4PLF ------------------------------------------------------13 21. Rules From Pricing .HELPE/4PR---------------------------------------------------13 22. Power Shopper.HELPE/$P ------------------------------------------------------------14 23. Itinerary for Pricing - FIP.HELPE/FIP ---------------------------------------------15 24. Open Itinerary for Pricing - FIO...... HELPE/FIO ------------------------------------15 25. Filing of Quotes into a TST..HELPE/FWF HELPE/FWR ------------------15 26. IFP Completion/ Modification/ Redisplay .HELPE/FII ----------------------16

Version 01 Last date updated 25/01/07

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Emirates Aviation College Airline & Agency Training EK Group Training & Development

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1.
A| | A || AMS

Displa y/ Store Bo ardpoi nt


D i splay sto red boardpoi nt To store boardpoi nt

2.

Pri nt Assi gnme nt a nd Display H EL PE/W *


D i splay assi gned p ri nter (s) A ssi gn li ne pri nter A ssi gn ticket p ri nte r A ssi gn li ne and ti cket pri nter

W* WP10 WT40 WP10T40

3.

Credi t Card Ver ificati on ..HELPE/F VV

C red it cards: T P, AX, D C, C B, C A, E C, X S,V I, MC F VV | CC T P108560041231246| C ard veri fi cati on wi t h card t ype, acco unt C E1296| P VS GD1000 number , expi rati o n date, amo unt .

Input wi thout expi rati on date not possi bl e

Version 01 Last date updated 25/01/07

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Emirates Aviation College Airline & Agency Training EK Group Training & Development

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4.

Fra ud/ D oc ume nt N umber Ver ificatio n .H EL PE/F VT


V eri fi cati on of ti cket wi t h number * c heck di gi t*coupon number ( pre- pri nted ticket numbers) C D 0| C N1 V eri fi cati on wit h stock co ntrol number*c heck di gi t (C omputer generated stock contro l numbers) | S N opti onal

F VT D 17624710345678| F VT S |SN 88912345688 99| C D1

5.

Fare D is pla y .HELPE/4 F


Basi c entry for norma l/exc ursi o n fares All fare t ypes Di splays onl y norma l fares Di splays onl y pri vate fares Multi ple passenger t ype codes /ma x 5/ refe r HE LPE /FTC for codes 2-3 cha racters Multi ple passenger t ype codes /ma x 5/re fer HE LPE /FTC for codes 2-3 cha racters Fares i n E UR O Fare i n c urre nc y speci fied Fare for speci fi ed class Fare by season Fare wi t hout tax Fare i n NUC Fare for cabi n speci fi ed f ront cabi n -F- fo r fi rs t a nd busi ness - Y- for economy Fare wi t h g lobal i ndi cator speci fied ma x 1 Di splay wi t h YY parti ci pati ng ca rri er Fare i n e ffect on speci fic date for mat D D MMM or DD MMM YYY Y Round t he wor ld fares Ci rcle tri p fa res One wa y fare or .RT for ret ur n fares Redi splay fares Reverse ci t y pai r

4FD XBB OM 4FD XBL ONAL L 4FD XBD ELN L 4FP ARD XBS R 4FD XBK H IEX /GV /ML 4FD XBB E YAD T/S RC / INF 4FP ARB KK@ E o r @ EU R 4FZR HS IN@ INR 4FJN BC MB|K 4FD XBME L/S 23DE C 4FB E YD XB@ B 4FD XBZR H@ N-SR 4FD XBS IN -S Q|Y 4FD XBOS A-E K.E H 4FD XBL ON-YY*B A -E K 4FML AB K K24OC T 4FS IN SIN RW 4FD XBD XBC T F LON ME L .OW 4F* 4F*R

Version 01 Last date updated 25/01/07

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Emirates Aviation College Airline & Agency Training EK Group Training & Development

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E XP LANA TI ON 4F / . @ | @B S CR OLLI NG MR MRS MRR ML MD/MU/ MB/MT/ MD10/ MU5 MRA MRH TTo move ri ght Move ri ght for seaso nal fa re di spla y Move ri ght for restri cti o ns Move lef t Ot her sc rol li ng entri es suppor ted Move ri ght ai rpor t Move ri ght for hi stori c fares P ri mary acti on code S eparator for m ulti ple F TC/P TC Identi fi er fo r car rier code Identi fi er fo r jour ney type Identi fi er fo r c ur renc y Identi fi er fo r RB D Identi fi er fo r fa re wi thout tax

6.

Historic F ares .H EL PE/4F


Basi c entry for hi stori c fa re Wi th fare basi s Wi th fare t ype Wi th P TC ma x 5

4FD XBS IN 01JAN 02 01FEB 02EK 4FD XBS IN 01JAN 02 01FEB 02E K*YRT E K 4FD XBS IN 01JAN 02 01F E B02N LX -EK 4FD XBS IN 01JAN 02 01F E B02ADT /SR C -EK

Supports carrier specific all domestic and international fares display fares up to 13 months past

Version 01 Last date updated 25/01/07

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Emirates Aviation College Airline & Agency Training EK Group Training & Development

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EXPLANATION 1st date 2nd date / * Ticketing date Travel date Separator for airline code Separator for pax. Type codes Separator for fare basis

7.

Ulti ma te Fare Search (U FS).H ELPE/4 F


Seasonal / S / Fares search Exact departure / L / Date Exact return / R / Date Exact leave & return date Exact leave date/return day of week Exact dep. Date/return NBR of days Exact dep. Date/return NBR of months Airline/exact dep. Date & return Currency/Airline/exact dep. & return Date Redisplay UFS with diff. options

4FKULNCE/S03JUN 4FSINCAI/L11FEB 4FMLEMAN/R06FEB 4FMAAJNB/L10APR/ R12MAY 4FDELCAS/L10AUG/ RSU 4FPARSIN/L24FEB/ R09D 4FBHXSIN/L12SEP/ R3M 4FOSADXB-JL/ L27AUG/R05NOV 4FMNLBEY@AED-EK/ L01JAN/R2M 4F*/S18SEP

EXPLANATION (UFS)
4F / /R /L Primary entry code Separator for date options Separator for airline identification The return flight Identifier The departure date

Version 01 Last date updated 25/01/07

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Emirates Aviation College Airline & Agency Training EK Group Training & Development

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8.

Fare D is pla y Fo llo w U p .H EL PE/4 F


Redisplay fare Reverse city pair fare Display all PTC in specific market Redisplay joint fares Change fare type single/multiple Exact return date Departure date/return date Change return to 3 days later Change dep. to 3 days earlier Change return to 3 days earlier Change dep. to 3 days earlier & return to 6 days later Change origin to 3 days later Change outbound 3 months later Display fare with rstrcn. eg Penalty Change to specific currency Change to NUC Change the global direction Change to display base fare w/o tax Change to include tax Change to RT from OW Change to specific booking code Change to historical fare display

4F* 4F*R 4F*P 4J* 4F*GV/CH/FP 4F*/R01OCT 4F*L10NOV/RMO 4F*R3D 4F*/L-3D 4F*/R-3D 4F*/L-3D/R6D 4F*/L3D 4F*/L3M 4F*$NPE 4F*@GBP 4F*@N 4F*.EH 4F*@B 4F*@R 4F*.RT 4F*|L 4F*02JAN0210FEB02-BA

9.

Joi nt Far es .H EL PE/4J


Basic joint fare display Normal/Excursion fares All joint fares Specific airlines/any city Specific airline/specific city Specific fare type

4JATLYVR 4JATLYVRALL 4JATLYVR|UAAC 4JATLYVR|UA-DEN- AC 4JATLYVRNL

EXPLANATION (Joint Fares)


|UA |UA-DEN |UA-DEN-AC Specific airline code Specific airline connection city Specific airline - city - Airline

Version 01 Last date updated 25/01/07

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Emirates Aviation College Airline & Agency Training EK Group Training & Development

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10. Rules fro m F are D isplay .HELPE/4 F.R


4F.R3 4F.R* 4F.R1|HELP 4F.R1|MENU 4F.R1|ALL 4F.R1.SEA 4FR3 4FT3 4FS3 4FC3 4F**BLAP3MEK 4FDXBMAA*KLEE4 MEK 4JYVRATL*HJE7NR Display of rule from line number To redisplay rule Display of alphabetical list of rule categories and keywords Display of applicable categories Display of all rule categories Display specific rule category Max of 5 at a time Show routing guide Show transfer rule with fare line nbr Show stopover rule Show combinability rule Mini rule from fare basis code/FBC/ Display rules by specific FBC Display joint fares by FBC

EXPLANATION Fare line number or city pair mandatory

11. Bo oki ng C lass Exc eptio n Ta ble HELPE/4 F.B


4F.B3 4F.B2-CX 4J.B3 BCET from fare display line number Display by carrier Max. 3 Display of BCET from JT fare display

EXPLANATION
4F .B 4J The primary entry Booking class identifier The entry for joint fare

Version 01 Last date updated 25/01/07

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Emirates Aviation College Airline & Agency Training EK Group Training & Development

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12. Rate of Exc hange .H ELPE/4C*


4C* 4C*A 4C*GB or4C*GBP 4C*R/GBP100 4C*R/100/INR 4C*AUD/R 4C*AUD/R/10JAN02 4C*DE|CH 4C*BE/E 4C*E/ALL 4C*EUR|SY 4C*DPLY 4C*DPLY|IN 4C*DPLY|AE*US/05JUL02 Display country & currency codes Display country list with alphabet A ROE to local currency supports country/currency code or country name defaults to terminal location Converts specified currency to NUC Converts NUC to specified currency IATA ROE for specified currency Historic ROE for currency specified date format DDMMMYY Exchange rates between countries Euro fixed rate by country code Euro fixed rate for EMU countries Exch rate Euro & other country code Display all currency exc hange rates defaults to terminal location Display all currency exchange rates for specific country Historic display of currency exchange rates between countries

EXPLANATION
4C* 4C*R/ /E Primary action code To convert NUC to a currency or V.V Euro identifier

13. Curre ncy Co nvers ions .H EL PE/4C @


4C@50/CAD 4C@CAD/50 4C@AED/100|GB 4C@100/SGD|AE 4C@T100/EUR 4C@100/AUD/EUR|FR By default the terminal location currency to specified currency To convert foreign currency to local currency-defaults to set location To convert AED to GBP To convert AED/specify country code/ to SGC To convert tax amount by default set location currency to specified currency To convert EUR to Australian dollars using French Euro exchange rate
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Version 01 Last date updated 25/01/07

Emirates Aviation College Airline & Agency Training EK Group Training & Development

Fare Quote Quick Reference

EXPLANATION (Currency Conversions)


4C@ 4C@T Primary entry for currency conversion Primary entry for tax conversion

14. Ta x D isplay .H EL PE/4 FTAX


4FTAXSWITZERLAND 4FTAXFT 4FTAXOM 4FTAXX 4FTAXC Request by country name Request by tax code Request by country code Miscellaneous tax/charge codes Country list by alpha code

EXPLANATION
4FTAX Primary entry for tax display

15. Passe nger Fac i li ty C har ge .H EL PE/4F PFC


4FPFC/MCO.JFK/SLC 4FPFC/MCO/JFK/SLC/ CUA 4FPFC.PFCMIA 4FPFC.PFCMCO/JFK/ SLC 4FPFC.CAPSEA Displays total PFC for ITIN. Accepts only airport codes Displays PFC validating carrier Accepts only airport codes Displays PFC for specific city Displays PFC for each city Displays carrier absorption table for specific city

EXPLANATION
4FPFC C CARRIER CODE 4FPFC.CAPSEA 4FPFC.PFC Primary entry For validating carrier eg CUA CAP entry for carrier absorption City code Entry for break up of PFC per city

Version 01 Last date updated 25/01/07

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Emirates Aviation College Airline & Agency Training EK Group Training & Development

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16. Mi lea ge Dis pla y .HELPE/4F


4F/DXBNBO or 4F/DXBNBOCAILCA 4F/DXBLON@ MANPAR 4F/DXB/DEL/JAI/DAC Display mileage bands for single or multiple city pairs, Max 24 cities Display for cities with surface seg Display for TPM, Max 22 cities

EXPLANATION
4F/ @ Primary entry for mileage Surface indicator

17. Auto Pric i ng .HELPE/4 P


4P 4PPCNN 4PPADT/CNN/INF 4PFSR|PWEB 4PFSR 4PFEX 4P-X3 4P-O3 4PT23DEC 4PEGBP/GB/AE 4PFNL|PADT/CNN| EGBP/GB /AE 4PEUSD/SD/SD Basic pricing entry Pricing by PTC Pricing for multiple PTC, Max 4 Price WEB fares by FTC Price private fares by FTC Price by fare type override Price with connection over ride Price with stopover over ride Price with ticket date over ride Equivalent amount pricing with sale/ticketing location to identify sales indicator Supports comb. Of PTC/FTC/EQ

Fare in local currency & EQ in USD

Note: Refer to HELPE/PTC or HELPE/FTC for codes entries are combinable with FTCS/PTCS/E

EXPLANATION (Auto Pricing)


EGBP GB AE P F
Version 01 Last date updated 25/01/07

For equivalent currency code Country code of point of sale Country code of ticketing office PTC identifier FTC identifier
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Emirates Aviation College Airline & Agency Training EK Group Training & Development

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18. Agent Assis ted Prici ng . H EL PE/4P4P--YE30 4P--YHEE30|NR 4P--YLEE3M|NRV 4P--YEE4MEK|NRX 4P-B 4P-B 4P-WT 4P-WTFR 4P-WCGB 4P-WTFR/GB 4P-ATFR10A 4P-ACUS 4P-AT.CUS/CFR 4P-ATFR10A/PH10A 4P-WQ 4P-WT|ATFR10A 4P-PACC|-YEE3M 4P-PCNN|-YEE3M|NR 4P-YEE3M|NR|EGBP/ GB/AE Price by fare basis code/FBC Price by FBC and override rules Price by FBC override rules and add validity dates Price by FBC override all fare const principles/net/negotiated fares Base fare plus XF & AY taxes only Base fare plus XF & AY taxes only Base fare only override taxes Tax override without specific tax Tax override without tax by country Tax override without multiple tax Include a specific tax by tax code Include taxes by country code Include taxes for multiple countries Add multiple taxes to base fare Withhold fare surcharge Combine withhold & add taxes Price by both PTC & FBC Price for CNN with FBC Price by FTC & specific currency also combinable with PTC

19. Custo m Discount Pricing .H ELPE/4 PF


4PFNL/-10/ 4PFEX/-50/AD50 4PFNL/-100/ID00 Percentage discount/10/ on normal fare Percentage discount /50/ on excursion fare with ticket designator Percentage discount/100/ on normal fare

Version 01 Last date updated 25/01/07

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Emirates Aviation College Airline & Agency Training EK Group Training & Development

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20. Lo w F are F i nder .H EL PE/4PLF


4PLF Lowest available fare Max 16 segs/4PTCs/9 fare breaks Combinable with PTC/FTC/EQ Cab be used only with booked itinerary/ FWR permitted for single PTCs To quote lowest private fare Supports Max 4 PTCs/prefix nmbr of paxs for each PTC/FWR not permitted with multiple PTCs |EGBP/GB/AE lowest fare EQ currency/point of sale/point of TKT Quote lowest fare Displays the lowest possible fare irrespective of seat availability Searches for the lowest avlb. fare in all cabins regardless of the cabin booked Searches for the lowest avbl. Fare in the same cabin

4PLFFSR 4PLFP2CNN/2ADT/2INF/YTH 4PLFP2CNN/2ADT/2INF/YTH |EGBP/GB/AE 4PLFQ 4PLFC 4PLFZ

21. Rules Fro m Prici ng .HEL PE/4PR


4PR 4PRC 4PR-1@ADV 4PR-1@ADV/PEN 4PRPADT-1 4PRPCNN-1@PEN Access all rules. components all fare groups for one fare component and group Display fare components Display specific rule category Display multiple rule category Display by fare component Display rules for second fare group first component. specific rule category/PTC must be same as requested in pricing entry

Version 01 Last date updated 25/01/07

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Emirates Aviation College Airline & Agency Training EK Group Training & Development

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22. Po wer Shoppe r.H ELPE/$ P


$P12JANDXBLON|/AEK* $P12JANDXBLON2p|/AEK* $P12JANDXBSIN|D|/AEK* $P02FEBDXBSIN/ M12FEB |/AEK* $P15JULMELSIN*Y|/AEK*|PADT /CNN/INF|/$ $P15JULFRADXB|/AEK*|EUSD/US $P15JULBKKDXB|/T01JUL|/AEK* $P02FEBLONPAR|M $P11JANBOMDXB|/AEK- CX-AI $P22JANBHMMIA X MCO $POPENNCEDXB|/AEK* $P22JUNHKGDXB/ R4JULDXBHKG| /AEK* $P23SEPDDXBLON/ R29SEPBHXD XB|/AEK* $P20JUNCOKDXB*Y|/AEK $P20OCTSYDDXB| FSR|/AEK* $P10MAYBOMDXB|/W2|/AEK $P10MAYBOMDXB|/W2|/AEK $P15JULFRADXB|/XALH $P15JULDXBSIN|/XCCMB $P15JULDXBJKT|/XC2 $P15JULRUHDXB|/P2|/AEK* $P15JULDXBSIN|/DO|/AEK Price by date/city pair Price by date/time Direct flight Mirror return Fare by cabin/PTC Equivalent currency Ticket date override Multi airport search Preferred airline (max 3) Specific connect point Open segment Return/routing indicator

Surface sector/open JAW Cabin class/compartment Price specific fare type Search within a time Search within a time Exclude airline Exclude connect point Exclude do uble connection Specify number in party Non stop flights only

EXPLANATION (POWER SHOPPER)


$P /AEK* P F EUSD/US /$ | Primary entry for POWER SHOPPER Airline specific PAX. type identifier Fare type identifier EQ. currency & sold country identifier to get fare b/down for multiple PTCs separator

Version 01 Last date updated 25/01/07

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Emirates Aviation College Airline & Agency Training EK Group Training & Development

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23. Iti ner ary for Pric ing - FIP .HELPE/F IP


FIP FIP|PS1-3 FIP|PS1/3 FIP|PS1| OSDXBPARAF FIP|PS1| OSDXBSINEKS.MM FIP|PS1-2|ES3|PS5 FIP|PS1-2|OP Select all flight segments for pricing /TST creation for PNR based itinerary Select passenger segment 1 to 3 Select segment 1 and 3 Add open segment (after segment one of PNR) with boardpoint, offpoint, carrier code, and RBD Subject to load indication Select segment 1,2 and 5 and transfer segment 3 to Endorsement Box Mirror like return- identical segment on return journey (must be last item in input)

24. Open Iti nerary for Prici ng - FIO ...... H EL PE/F IO


FIO|OSDXBSINEKQ/ BKKTGY/DXBEKY FIO|OSDXBCMBEKJ/ SINULY|OP Open itinerary TST creation Build up segments for the TST with board-point, offpoint, carrier code, RBD Mirrorlike return- identical segments on return journey (must be last item in input)

25. Fi li ng of Q uo tes i nto a T ST ..HEL PE/FW F HELPE/FW R


FWF1 |NN1-3/5 |NN1P3|PDCNN10 |NI 1INFANT/AMISS| PDINF 20MTS FWR File quote number 1 into TST for ticketing File passengers 1 to 3 and 5 File pax.3 of name 1 as a child 10 years Insert infants name into PNR with passenger description Transfer fare quoted into TST and auto rebook

Above options available with FWF are also available with FWR

Version 01 Last date updated 25/01/07

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Emirates Aviation College Airline & Agency Training EK Group Training & Development

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26. IFP C omple tio n/ M odific atio n/ Re dis pla y .H EL PE/FII


FII|FLY FII|LN1|FLEKY FII|LN1/3|FLBAM FII|LN2|FL@ IFP modification without line number - for all segments IFP modification - Line 1 of IFP to be changed to indicate carrier ( FL) EK with RBDY Lines 1 & 3 to indicate carrier/ RBD Delete flight number and RBD

Version 01 Last date updated 25/01/07

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Emirates Aviation College Airline & Agency Training EK Group Training & Development

Fare Quote Quick Reference

Not es:

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Emirates Aviation College Airline & Agency Training EK Group Training & Development

Fare Quote Quick Reference

This document is designed by Airline & Agency Training Emirates Aviation College P.O. Box 28444 Dubai, U.A.E. Tel: 00971 - 4 - 2868118 Fax: 00971 - 4 - 2831646 SITA: DXBEOEK For further clarification pertaining to the information on this document, please email to: comrcltrng@emirates.com

Version 01 Last date updated 25/01/07

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