Professional Documents
Culture Documents
37AV50U
Rev.1
For Technical Bulletins, Technical Tips, or other information regarding the service of this model, visit the Toshiba America Consumer Products National Service Division website at: www7.toshiba.com
This model is classified as a green product (*1), as indicated by the underlined serial number. This Service Manual describes replacement parts for the green product. When repairing this green product, use the part(s) described in this manual and lead-free solder (*2). For (*1) and (*2), refer to GREEN PRODUCT PROCUREMENT and LEAD-FREE SOLDER.
IMPORTANT NOTICE WARNING: Do not modify or alter the information or data provided herein without prior written consent by Toshiba. Toshiba shall not be liable to anybody for any damages, losses, expenses or costs, if any, incurred in connection with or as a result of such modification or alteration. THE INFORMATION OR DATA HEREIN SHALL BE PROVIDED "AS IS" WITHOUT ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. Toshiba shall not be liable for any damages, losses, expenses or costs, if any, incurred in connection with or as a result of use of any information or data provided herein. GREEN PRODUCT PROCUREMENT The EC is actively promoting the WEEE & RoHS Directives that define standards for recycling and reuse of Waste Electrical and Electronic Equipment and for the Restriction of the use of certain Hazardous Substances. From July 1, 2006, the RoHS Directive will prohibit any marketing of new products containing the restricted substances. Increasing attention is given to issues related to the global environmental. Toshiba Corporation recognizes environmental protection as a key management tasks, and is doing its utmost to enhance and improve the quality and scope of its environmental activities. In line with this, Toshiba proactively promotes Green Procurement, and seeks to purchase and use products, parts and materials that have low environmental impacts. Green procurement of parts is not only confined to manufacture. The same green parts used in manufacture must also be used as replacement parts. LEAD-FREE SOLDER WARNING: This product is manufactured using lead-free solder as a part of a movement within the consumer products industry at large to be environmentally responsible. Lead-free solder must be used in the servicing and repair of this product. The melting temperature of lead-free solder is higher than that of leaded solder by 86F to 104F (30C to 40C). Use of a soldering iron designed for lead-based solders to repair product made with lead-free solder may result in damage to the component and or PCB being soldered. Great care should be made to ensure high-quality soldering when servicing this product especially when soldering large components, through-hole pins, and on PCBs as the level of heat required to melt lead-free solder is high. SAFETY INSTRUCTION WARNING: Before servicing this chassis, read the "Safety Precaution" and "Product Safety Notice" instructions below. Safety Precaution WARNING: Servicing should not be attempted by anyone unfamiliar with the necessary precautions on this receiver. The following are the necessary precautions to be observed before servicing this chassis. 1. An isolation transformer should be connected in the power line between the receiver and the AC line before any service is performed on the receiver. Always disconnect the power plug before any disassembling of the product. It may result in electrical shock. When replacing a chassis in the cabinet, always be certain that all the protective devices are put back in place, such as nonmetallic control knobs, insulating covers, shields, isolation resistor-capacitor network, etc. Always keep tools, product components, etc. away from children as these items may cause injury. Depending on the model, use an isolation transformer or wear suitable gloves when servicing with the power on. Disconnect the power plug to avoid electrical shock when replacing parts. In some cases, alternating current is also impressed in the chassis, so electrical shock is possible if the chassis is contacted with the power on. Always use the replacement parts specified for the particular model when making repairs. The parts used in products require special safety characteristics such as inflammability; voltage resistance, etc. therefore, use only replacement parts
2. 3.
4. 5.
6.
that have these same characteristics. Use only the specified parts when the parts list. 7.
Part mounting and wire routing should be the same as that used originally. For safety purposes, insulating materials such as isolation tubes or tape are sometimes used and printed circuit boards are sometimes mounted floating. Also make sure that wiring is routed and clamped to avoid parts that generate heat or use high voltage. Always follow the manufactures wiring routes / dressings. Always ensure that all internal wirings are in accordance before re-assembling the external casing after a repair is completed. Do not allow internal wiring to be pinched by cabinets, panels, etc. Any error in reassembly or wiring can result in electrical leakage, flame, etc., and may be hazardous. NEVER remodel the product in any way. Remodeling can result in improper operation, malfunction, electrical leakage, or flame, which may be hazardous.
8.
9.
10. Always perform an AC leakage current check on the exposed metallic parts of the cabinet such as antennas, terminals, screw heads, metal overlays, control shafts, etc. to be sure that the set is safe to operate without any danger of electrical shock before returning the set to the customer. 11. To check leakage current: (After completing the work, measure the leakage current to prevent an electrical shock.)
Plug the AC line cord directly into a 120V AC outlet. Do not use an isolation transformer for this check. Use an AC voltmeter having 5000 ohms per volt or more sensitivity in the following manner.
Connect a 1500 ohm 10 watt resistor, paralleled by a 0.15 F, AC type capacitor, between a known good earth ground (water pipe, conduit, etc.) and the exposed metallic parts, one at a time. Measure the AC voltage across the combination of 1500 ohm resistor and 0.15 F capacitor. Reverse the AC plug at the AC outlet and repeat AC voltage measurements for each exposed metallic part. Voltage measured must not exceed 0.3 volts rms. This corresponds to 0.2 milliamps AC. Any value exceeding this limit constitutes a potential shock hazard and must be corrected immediately.
Product Safety Notice Many electrical and mechanical parts in this chassis have special safety-related characteristics. These characteristics are often overlooked in a visual inspection. The protection afforded by them cannot necessarily be obtained by using replacement components rated for higher voltage, wattage, etc. Replacement parts which have these special safety characteristics are identified in this manual and its supplements. Electrical components having such features are identified by the international hazard symbols on the schematic diagram and the parts list. Before replacing any of these components, read the parts list in this manual carefully. The use of substitute replacement parts which do not have the same safety as specified in the parts list may create electrical shock, fire, or other hazards. SAFETY INSTRUCTION WARNING: The metal edges of the LCD module are sharp, handle it with care. The LCD module can easily be damaged during disassembly or reassembly; therefore, always observe the following precautions when handling the module. 1. In the event that the screen is damaged or the liquid crystal (fluid) leaks, do not breathe in, drink, or touch this fluid. Such actions could cause toxicity or skin irritation. If this fluid should enter the mouth, rinse the mouth thoroughly with water. If the
fluid should contact the skin or clothing, wipe off with alcohol, etc., and rinse thoroughly with water. If the fluid should enter the eyes, immediately rinse the eyes thoroughly with running water. 2. When attaching the LCD module to the LCD cover, position it appropriately and fasten at the position where the display can be viewed most conveniently.
3.
Carefully align the holes at all four corners of the LCD module with the corresponding holes in the LCD cover and fasten with screws. Do not strongly push on the module because any impact can adversely affect the performance. Also use caution when handling the polarized screen because it can easily be damaged.
4.
If the panel surface becomes soiled, wipe with cotton or a soft cloth. If this does not remove the soiling, breathe on the surface and then wipe again. If the panel surface is extremely soiled, wipe the panel surface with CRT cleaner sprayed onto the cloth. Do not spray the cleaner on the panel. Pay attention not to scratch the panel surface.
5.
Leaving water or other fluids on the panel for an extended period of time can result in discoloration or stripes. Immediately remove any type of fluid from the screen.
6.
Glass is used in the panel construction. Damage can occur if dropped or struck with hard objects.
7.
CMOS-LSI circuitry is used in the LCD module, so avoid damage due to static electricity. When handling the module, use a wrist ground or anchor ground.
8.
Do not expose the LCD module to direct sunlight or strong ultraviolet rays for extended periods.
9.
Do not store the LCD module below the temperature conditions described in the specifications. Doing so could result in freezing of the liquid crystal, loss of resilience, or other damage.
10. Do not disassemble the LCD module. Such actions could result in improper operation.
11. When transporting the LCD module, do not use packing containing epoxy resin (amine) or silicon resin (alcohol or oxim). The gas generated by these materials can cause loss of polarity.
CN3 - Supply Input CN4 Speaker Output Main Responsibilities: AV Switching Tuning Audio Digital SYSCON
2
LVDS
32in. Disassembly
6
Power Supply:
24V GND NC
5-10
Inverter
P203 (12P)
1-5
11-12
1-5
Inverter
5-10
14,13,12,11
12V
3-4
8-9
1011
5V *
13
15
14
13
10 11
34
15
Dim.
Power Distribution - L4 Product Blue Italic Indicates Standby Voltages* Red Indicates Switched Voltages Indicates Signal Flow Direction
Indicates Pin 1 plug orientation
Keypad
Keypad-7P 1 PWR_KEY 2 MENU 3 CH+ 4 CH5 VOL+ 6 VOL7 INPUT/EXIT 8 GND
Main Board
KEY/IR -14P 1 PWR_KEY 2 MENU 3 CH+ 4 CH5 VOL+ 6 VOL7 INPUT/EXIT 8 GND 9 LED-G 10 LED-R LED-C 12 GND 13 IR_DATA 14 5V_STANDBY 11 LVDS -2x15P 1 GND 2 VLCD 3 Tx4+ 4 VLCD 5 Tx46 VLCD 7 Tx3+ 8 VLCD 9 Tx310 GND 11 12 13 14 15 16 17 18 19 20 21 Tx2+ GND Tx2GND Tx1+ GND Tx1GND GND GND TxCLK+
Power board
Panel module
AX094B002A PANEL-FX15S-41S-0.5SH 1 VDD 2 VDD 3 VDD 4 VDD 5 VDD 6 VDD 7 GND 8 GND 9 GND 10 11 12 13 14 15 16 17 18 19 20 GND GND GND Rx0Rx0+ GND Rx1Rx1+ GND Rx2Rx2+
Power supply - 16P 1 GND 2 GND 3 24Vaud 4 24Vaud 5 6 7 8 9 10 11 12 13 14 15 GND GND GND 12VCCIN 12VCCIN 5V_IN 5V_IN GND POWER_EN POWER GOOD BL_BR_CNTRL
Power supply -16P 1 GND 2 GND 3 24Vaud 4 24Vaud 5 6 7 8 9 10 11 12 13 14 15 GND GND GND 12VCCIN 12VCCIN 5V_IN 5V_IN GND POWER_EN POWER GOOD BL_BR_CNTRL
IR board
IR board -6P 1 5V_STANDBY 2 LED-G 3 LED-R 4 LED-C 5 IR_DATA 6 GND
Inverter -14P 1 +24Vinv 2 +24Vinv 3 +24Vinv 4 +24Vinv +24Vinv 5 6 GND 7 GND 8 GND 9 GND 10 GND 11 ERR 12 On/Off 13 BRT 14 IC
Inverter -14P 1 +24Vinv 2 +24Vinv 3 +24Vinv 4 +24Vinv +24Vinv 5 6 GND 7 GND 8 GND 9 GND 10 GND 11 ERR 12 On/Off 13 BRT 14 IC
Side IO board
Side IO board -2x3P 1 CVBS 2 GND 3 L 4 GND 5 R 6 GND Side IO board -2x3P 1 GND 2 R 3 GND 4 L 5 GND 6 CVBS
16 BKLT_EN
16 BKLT_EN
Inverter -12P 1 2 3 4 5 6 7 8 9 10 11 12 +24Vinv +24Vinv +24Vinv +24Vinv +24Vinv GND GND GND GND GND NC NC
Inverter -12P 1 2 3 4 5 6 7 8 9 10 11 12 +24Vinv +24Vinv +24Vinv +24Vinv +24Vinv GND GND GND GND GND NC NC
21 GND 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 CLKCLK+ GND Rx3Rx3+ GND IC (Internally Connected Keep Open) IC (Internally Connected Keep Open) IC (Internally Connected Keep Open) IC (Internally Connected Keep Open) IC (Internally Connected Keep Open) IC (Internally Connected Keep Open) IC (Internally Connected Keep Open) IC (Internally Connected Keep Open) IC (Internally Connected Keep Open) IC (Internally Connected Keep Open)
AC In 1 Line 2 NC 3 Line
Speaker
L Speaker 1 LCH+ 2 LCHR Speaker 1 RCH2 RCH+
2 3 4
LCHRCHRCH+
38 IC (Internally Connected Keep Open) 39 IC (Internally Connected Keep Open) 40 IC (Internally Connected Keep Open) 41 IC (Internally Connected Keep Open)
ATSC/NTSC RF
TUNER ENG36E32KF
MCU WT61P7
S/PDIF AV/SV VIDEO AV/SV AUDIO SIDE AV VIDEO SIDE AV AUDIO AUDIO OUT COMPONENT 1 VIDEO COMPONENT 1 AUDIO COMPONENT 2 VIDEO COMPONENT 2 AUDIO RS232 VGA PC AUDIO HDMI 1 HDMI2
RS232 TRANSFORM ST3243E COMPONENT SW BA7657F AUDIO DAC/SW AK4682EQ
AMP TPA3100D2-HTQFP
SPEAKER
LVDS OUT
10
Yes
Is 5 VDC present at pin 10 of P201 on the power supply module when AC is applied?
No
Yes
Does a 4.3 volt on off signal appear at pin 13 of P201 when the on/off button is pressed?
No
Suspect a problem with the standby 5 volt supply on the power supply supply module.
Yes
Does the secondary 12 volt source appear at pin 8 of P201 when the on/off button is pressed?
No
Is the ACD (AC Detect) level less than .07V at pin 14 of P201 when AC is applied?
Suspect a problem with the signal circuits located on the Main module.
No
Yes
Suspect a problem with the SYSCON circuit located on the Main module.
11
No or distorted video
YES
Is the screen discolored or does it have streaks or dark areas with no signal input?
If the LCD Control Board is available, try it. If this does not help, replace the LCD display panel. ***
Examples
NO
Does the back light function normally when the unit is turned on?
YES
NO
*** Warranty Concession required for LCD panel replacement. Digital photo may be requested. ** Contact Toshiba at www7.tacp.com for warranty authorization
YES
When the input button is pressed on the receiver or remote, is the on screen display clear and normal?
NO
YES
Using the power distribution diagram, are the voltages normal at P201 of the power supply module?
NO
If the LCD Control board is available, try it. If this does not help, replace the Main Module.
12
Backlight Troubleshooting
NO
*** Warranty Concession required for LCD panel replacement. Digital photo may be requested. ** Contact Toshiba at NO www7.tacp.com for warranty authorization
YES
Is 24 VDC present at pins 1 through 5 of P202 when the unit is turned on?
YES
If it is available , try one or both CCF inverters. If this does not help, replace the LCD display. ***
NO
Is 12VDC present at pins 8 and 9 and 24 volts at pins 3 and 4 of P201 when the unit is turned on?
YES YES
Is 5VDC present at pin16 of P201 when the unit is turned on?
NO
Replace the main module.
13
No or distorted Audio
Distorted
No Sound
NO
Using the remote or the manual keyboard, access the audio menu. Select reset. Does the volume return?
YES
NO
Does the power supply generate the audio supply voltages (12VDC at pins 8 and 9 and 24 volts at pins 3 and 4 of P201) when the unit is turned on?
YES
Problem solved.
14
Follow the Service manual using the correct model number for detailed Service Mode instructions.
15
Firmware Update
16
75007870
75011933
Power PCB
17
A. Installation and Setup of the iDev Service Firmware Update Tool and USB Drivers
1. Install the USB to Serial Adapter drivers. Instructions are on the CD driver disc included with the adapter. Attach the USB to Serial Adapter to the USB port of your computer. 2. Copy the contents of the supplied 2008FWKT01 Service Firmware Update Tool CD to a directory on your PC. Note the name and location of the directory for future reference. 3. Copy the firmware update file (file extension .ecc) for the model being serviced to the same directory location as in step 2. Note the name and location of the directory for future reference. 4. To open the 2008FWKT01 iDev firmware update tool; use Windows Explorer locate the directory where you installed the CD files in step 2. Select the iDev directory and then click on the iDev.exe software Application.
18
6. Select the Serial Port of which your USB to Serial Adapter is connected. (Note: when using the USB to Serial Adapter the Com ports are assigned by the operating system. Identify the correct COM port using your device manager in windows as reference. The USB to Serial Adapter must be connected to identify the assigned port) 7. Set the Baud Rate to 115200. 8. Select the BROWSE () button to open the image file browser.
9. Select the Firmware update file (with file extension .ecc) for the TV receiver being updated. The Firmware update file will be in the directory where you placed the contents from step 3 in the Installation and Setup procedure.
19
11. Select Ok
20
13. The Download image application will start and a message will indicate Waiting for ping Proceed to Section B Upgrading the Firmware procedure.
Serial Cable
3. Apply AC power to the TV receiver. Confirm the TV receiver is in the Off state. 4. Confirm that steps 1 through 13 of the Installation and Setup of the iDev Software Tool and USB Drivers were completed and the iDev software is waiting for ping as described in step 13.
21
5. Turn on the TV receiver to begin the download as shown below. Do not remove AC power or interrupt the set during the download progress.
6. Upon completion of the firmware update a Finished, Please reset the HDTV banner will be displayed.
7. To reset, remove AC power to the TV receiver. 8. Reconnect AC power after the reset and confirm the firmware update by checking the version. (Enter Setup Menu and select System Status to verify version.) 9. Firmware update is complete. 10. Perform any necessary service adjustment and safety procedures as defined in the Toshiba Service Manual.
Product Safety Precautions: Product Safety Precautions are described in the Toshiba service manual(s) for models covered in this instruction. All safety precautions and checks shall be complied with before returning the equipment to the customer. Servicers who defeat safety features or fail to perform safety checks may be liable for any resulting damages and may expose themselves and others to possible injury.
This Service Instruction is intended for use by only Toshiba qualified Authorized Service providers
TOSHIBA AMERICA CONSUMER PRODUCTS L.L.C.
1420-B Toshiba Dr. Lebanon, TN 37087 www.tacp.toshiba.com 2008 Toshiba America Consumer Products, LLC.
22
PRIMARY
! ! ! ! ! P1
SECONDARY
A S1
SC101
A
F101
TH101 R101
!
L
SC101 :1 ! ! !
LF101:1
12
LF102 :1
12
L601
!
R104
CY101
C118
R106 R105
VA101
R102 R103
CX101
C101
R109
R108
R107
R122
D102
D201 Q101
!
L201
+24V +24Vinv/4.0A
T101 :7
+ +
R201
R203
R205
R208
R209
CY102
! 43
C201
P3
43
12 9 7
16
S2
SC101 :3
R123 Q103
R124 T101:3
!
C202
C114
R210
L202
+
U101
C203
LF101 :2
LF102 :2
+12V +12V/2.0A
14 15 11 13 5 4 1
R202
R204
R206
R207
R211
R125
D103
R212
C204
GND +24Vaud +24Vaud/0.6A
3 8 2 6
C105
R127
T101:5 C102
Q104
C205
P4
10
C113
R213
R215
R216
L602 :4
FB601
21
D602
R121 PC101 :2
2 !
R219
L602 :10
D601
C103
R140
C111
T101:8
R218
P201
# Inv # Dim ACD PWR-ON 16 15 14 13 12 11 10 9 8 7 6 5 4 3 2 1
C208
B !
R133
C112
D101
+5V +12V
R625
D204
!
+24Vaud GND S4
R624 Q602
R621
T501 :5 R603
3
D203 R226
L204
+
+5V/2.0A
+5V
R225
C207
C501
R227
J202
P202
14 13 12 11 10 9 8 7 6 5 4 3 2 1
! P3
21
C605
R110
C603
C508
3 4
GND FB
N.C. S/OCP
6 1
PC502 :2
PWR-ON
R529
R137
R523
C502
C506
U501
SS
T501 :6 PC501 :2
R228
Q501
FB501 D502
T501 :4
C210
C206
! J201 GND
+24V
R111
C604 U601
4 3
R530
PC103 :2
2
R112
ZD502
C610
R522
C609
D106 Q106
D109 R526
C505 D110
R525
P2
D504
Q203 C213
R234 R233
D206 P203
12 11 10 9 8 7 6 5 4 3 2 1
R136
R629 L602 :7
C 5 1 2
D111
! 4
C507
Q504
ZD503
C115
PC501 :1
! S4 S4
R628
PC502 :1
3
C607
R220
L602 :2
C608 C116
P1
Q107 C117
1
S2
S4
ZD202
D207
R604
P1
R605
R606
R527 C504
+
FB502
21
D505
T501 :8
PC102 :2
2
D205
R501
ZD201
R231
R232
ACD
R630
Q201
R221
R502
C503 T501 :9
PC103 :1
!
C209
! FB201 ! FB202 21 !
R222
R531
C510
R532
FSP145-4F01 FSP188-4F05
+24Vinv +12V +24Vaud +5V 4.0A 2.0A 0.6A 2.0A +24Vinv +12V +24Vaud +5V 5.5A 2.2A 0.85A 2.0A
23
ReplacementPartsList
Location E100 Part No. Description 75011269 PC BOARD ASSY, IR/B VTV-IR3705 STV32T, 39C00651L01
E101 E102 E103 E104 E105 E106 E107 E108 E109 E110 E111 E112 E113 E114 E115 E116 E117 E118 E119 E127 E128 E200
75011271 PC BOARD ASSY, SIDE-IO VTV-IO3705 STV37T, 39C00651L03 75005729 REMOCON HAND UNIT, CT-90275 75011273 PC BOARD ASSY, KEY/B VTV-K3705 STV37T A, 39C00651L06 75011281 POWER CORD, SP305X1.5MXIS14 SV, 39C00651L14 75011288 H-CON SET, TV32T MB-LVDS IPS, 39C00751L02 75011305 H-CON SET, TV37T MB CN1-KEY P, 39C00851L02 75011289 H-CON SET, TV32T MB CN6-S I/O, 39C00751L03 75011307 H-CON SET, TV37T MB CN4-SPK W, 39C00851L04 75011308 SPEAKER ASSY, 10W 6OHM 160X58X44 AP, 39C00851L05 75011309 PC BOARD ASSY, MAIN, M/B VTV-L3705, 37AV500U, 39C00851L06 75011310 POWER MODULE, (STV FSP188-4F05 5/12/2 AP, 39C00851L07 75011311 H-CON SET, STV37T AC-INLET P8, 39C00851L08 75011279 H-CON SET, STV26T MB-POW P802, 39C00651L12 75011313 H-CON SET, STV37T INV-POW P803 14P, 39C00851L10 75011293 H-CON SET, STV32T/STV37T INV-POW P804 12P, 39C00751L07 75011376 BACK COVER, 39C00851L12 75011377 BEZEL ASSY, 39C00851L13 75011717 STAND, 39C00851L20 75011282 FUNCTION KEY, TV263C MBK76/MBK86, 39C00651L15 75011679 PC BOARD ASSY, CB/B VTV-T3705 STV32T, 39C00651L21 75011680 H-CON SET TV32T, MB CN4-CN1-S, 39C00651L22 75007199 LCD PANEL, G7IPS37WX, AX094B002A
24
TOSHIBA CORPORATION
1-1, SHIBAURA 1-CHOME, MINATO-KU, TOKYO 105-8001, JAPAN