6 Taylorism and the Mechanization of the Worker

SPN, 308-10 (Q2212), 1934

Taylorism supposedly produces a gap between manual labour and the human content of work. On this subject some useful observations can be made on the basis of past history and specifically of those professions thought of as amongst the most intellectual, that is to say the professions connected with the reproduction of texts for publication or other forms of diffusion and transmission: the scribes of the days before the invention of printing, compositors on hand presses, linotype operators, stenographers and typists. If one thinks about it, it is clear that in these trades the process of adaptation to mechanization is more difficult than elsewhere. Why? Because it is so hard to reach the height of professional qualification when this requires of the worker that he should forget or not think about the intellectual content of the text he is reproducing: this in order to be able, if he is a scribe, to fix his attention exclusively on the calligraphic form of the single letters; or to be able to break down phrases into abstract words and then words into characters, and rapidly select the pieces of lead in the cases; or to be able to break down not single words but groups of words, in the context of discourse, and group them mechanically into shorthand notation; or to acquire speed in typing, etc. The workers interest in the intellectual content of the text can be measured from his mistakes. In other words, it is a professional failing. Conversely his qualification is

commensurate with his lack of intellectual interest, i.e. the extent to which he has become mechanized. The medieval copyist who was interested in the text changed the spelling, the morphology and the syntax of the text he was copying; he missed out entire passages which because of his meagre culture he could not understand; the train of thoughts aroused in his mind by his interest in the text led him to interpolate glosses and observations; if his language or dialect was different from that of the text he would introduce nuances deriving from his own speech: he was a bad scribe because in reality he was remaking the text. The slow speed of the art of writing in the Middle Ages explains many of these weaknesses: there was too much time in which to reflect, and consequently mechanization was more difficult. The compositor has to be much quicker; he has to keep his hands and eyes constantly in movement, and this makes his mechanization easier. But if one really thinks about it, the effort that these workers have to make in order to isolate from the often fascinating intellectual content of a text (and the more fascinating it is the less work is done and the less well) its written symbolization, this perhaps is the greatest effort that can be required in any trade. However it is done, and it is not the spiritual death of man. Once the process of adaptation has been completed, what really happens is that the brain of the worker, far from being mummified, reaches a state of complete freedom. The only thing that is completely mechanized is the physical gesture; the memory of the trade, reduced to simple gestures repeated at an intense rhythm, nestles in the muscular and nervous centres and leaves the brain free and unencumbered for other occupations. One can walk without having to think about all the movements needed in order to move, in perfect synchronization, all the parts of the body, in the specific way that is necessary for walking. The same thing happens and will go on happening in industry with the basic gestures of the trade. One walks automatically, and at the same time thinks about whatever one chooses. American industrialists have understood all too well this dialectic inherent in the

new industrial methods. They have understood that trained gorilla is just a phrase, that unfortunately the worker remains a man and even that during his work he thinks more, or at least has greater opportunities for thinking, once he has overcome the crisis of adaptation without being eliminated: and not only does the worker think, but the fact that he gets no immediate satisfaction from his work and realises that they are trying to reduce him to a trained gorilla, can lead him into a train of thought that is far from conformist. That the industrialists are concerned about such things is made clear from a whole series of cautionary measures and educative initiatives which are well brought out in Fords books and the work of Philip. [7]