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OBR 250 - Assignment #1 (Ch 1 and 2) Answer the following questions on the provided scantron cards.

1) Organizational effectiveness, and not profitability, is considered the "ultimate dependent variable" in organizational behaviour. A) B) True False

2)

The best organizational practices are those built on research suggesting that organizations are closed systems. A) B) True False

3)

Intellectual capital includes, among other things, the knowledge captured in an organization's systems and structures. A) B) True False

4)

Structural capital refers to buildings and other depreciable tangible assets. A) B) True False

5)

One of the fastest ways to acquire knowledge is to hire individuals or purchase entire companies that have valued knowledge. A) B) True False

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OBR 250 - Assignment #1 (Ch 1 and 2)


6) Successful organizations should never 'unlearn' knowledge that they have previously gained, because all knowledge is valuable. A) B) True False

7)

The high performance work practices perspective supports the idea that organizations should strive to find "one best way" to do things. A) B) True False

8)

Employees are more likely to engage in organizational citizenship behaviours if these are outlined in their formal job duties. A) B) True False

9)

Dark-side workplace behaviours are collectively known as counterfeit citizenship work behaviours (CWBs). A) B) True False

10)

Workforce diversity does not consider the differences in psychological characteristics of employees. A) B) True False

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OBR 250 - Assignment #1 (Ch 1 and 2)


11) A computer maintenance company wants to 'capture' the knowledge that employees carry around in their heads by creating a database where employees document their solutions to unusual maintenance problems. This practice tries to: A) B) C) D) E) transform intellectual capital into knowledge management. transfer human capital into structural capital. prevent relationship capital from interfering with human capital. reduce the amount of human capital. transfer structural capital into relationship capital.

12)

Which of the following is a form of knowledge acquisition? A) B) C) D) E) Hiring job applicants. Research and development. Information sessions where employees describe to colleagues unique incidents involving customers. All of the answers are correct. Hiring job applicants and research and development.

13)

Which of the following best describes the high performance work practices perspective? A) B) C) D) E) Organizations that want to be effective should strive for "one best practice" strategy. A particular action may have different consequences depending on the situation. All organizations should be viewed as being made up of many different parts which contribute to high performance. Effective organizations incorporate several workplace practices that leverage the potential of human capital. All of these are correct.

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OBR 250 - Assignment #1 (Ch 1 and 2)


14) Two of the most widely mentioned high-performance work practices in organizational behaviour are: A) B) C) D) E) effective recruitment and hiring practices. ethical business practices and corporate social responsibility. avoiding counterproductive work behaviours and increasing workforce diversity. minimizing political behaviours and encouraging cooperation among organizational members. increasing employee involvement and job autonomy.

15)

Which of the following is NOT a conceptual anchor in organizational behaviour? A) B) C) D) E) Contingency anchor Systematic research Organizational effectiveness anchor Multidisciplinary anchor Multiple levels of analysis anchor

16)

Conscientiousness refers to the extent that people are sensitive, flexible, creative, and curious. A) B) True False

17)

Sensing, feeling, and judging are three of the 'Big Five' personality traits. A) B) True False

18)

In the Myers-Briggs Type Indicator, 'judging' types have a strong desire for order and want to resolve problems quickly. A) B) True False

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OBR 250 - Assignment #1 (Ch 1 and 2)


19) Evidence regarding the effectiveness of the Myers-Briggs Type Indicator (MBTI) and Jung's psychological types is inconclusive. A) B) True False

20)

Using the Myers Briggs Type Indicator (MBTI) is not recommended for employment selection or promotion decisions. A) B) True False

21)

Self-enhancement can result in bad decisions. A) B) True False

22)

Self-efficacy is a perception and a general trail related to self-concept. A) B) True False

23)

Our habitual behaviour tends to be consistent with our values, but our everyday conscious decisions and actions apply our values much less consistently. A) B) True False

24)

Utilitarianism and egalitarianism are personality dimensions of ethics. A) B) True False

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OBR 250 - Assignment #1 (Ch 1 and 2)


25) Ethical sensitivity is the degree to which an issue demands the application of ethical principles. A) B) True False

26)

Motivation affects a person's ______ of voluntary behaviour. A) B) C) D) E) direction, intensity, and persistence. antecedents, consequences and reinforcers. size, shape and weight. aptitudes, abilities, and competencies. agreeableness, locus of control, and ethical sensitivity.

27)

Which of the following ensures that job incumbents have appropriate aptitudes to perform the job? A) B) C) D) E) Hire applicants with appropriate aptitudes. Train employees so they develop appropriate aptitudes. Motivate employees to have appropriate aptitudes. Provide resources that allow employees to perform their jobs. All of the answers are correct.

28)

Which of the following ensures that job incumbents have appropriate aptitudes to perform the job? A) B) C) D) E) Hire applicants with appropriate aptitudes to begin with. Train employees so they develop appropriate aptitudes. Motivate employees to have appropriate aptitudes. Provide resources that allow employees to perform their jobs. Educate incumbents so they can learn appropriate attitudes.

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OBR 250 - Assignment #1 (Ch 1 and 2)


29) Which of the following is a "Big Five" personality dimensions? A) B) C) D) E) Openness to new experiences. Self-transcendence. Locus of control. Self-enhancement. Narcissism

30)

The Myers-Briggs Type Indicator (MBTI) measures psychological types first proposed by ____________ A) B) C) D) E) Victor Vroom. Carl Jung. Sigmund Freud. The "Big Five" personality trait model. Milton Rokeach.

31)

Which of these statements about the Myers-Briggs Type Indicator (MBTI) is TRUE? A) B) C) D) E) The MBTI measures a person's self-esteem, and self-efficacy. The MBTI is no longer used in organizations. Research has concluded that the MBTI does a poor job of measuring Jung's psychological types. Research suggests that the MBTI is more useful for career development and self-awareness than for selecting job applicants. The MBTI combines 16 pairs of traits into four distinct types.

32)

Which of the following is NOT one of the organizational behaviour implications of self-verification mentioned in your text? A) B) C) D) E) Employees are more likely to remember information that is consistent with their self- concept. Employees are motivated to interact with others who affirm their self-concept. The more confident employees are in their self-concept, the less they will accept positive or negative feedback. Supervisors should avoid giving feedback that is inconsistent with their employees' self-concepts. All the above are correct.

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OBR 250 - Assignment #1 (Ch 1 and 2)


33) Which of the following statements about values is FALSE? A) B) C) D) E) Values help define what is right or wrong and good or bad in the world. Values are arranged into a hierarchy of preferences. The values that dominate a person's preferences differ across cultures. Values guide our decisions and actions. A person's hierarchy of values typically changes a few times each year.

34)

Schwartz's values model includes all of the following EXCEPT: A) B) C) D) E) Universalism. Hedonism. Security. Utilitarianism. Self-direction.

35)

Schwartz's model organizes ____ into ______. A) B) C) D) E) personality traits, six dimensions. values, a hierarchy. needs, three statistical formulas values, ten dimensions. emotions, a time line.

36)

All of the following are domains in Schwartz's values model EXCEPT: A) B) C) D) E) Tradition. Power. Conscientiousness. Conformity. Stimulation.

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OBR 250 - Assignment #1 (Ch 1 and 2)


37) Employees from cultures with a high power distance are more likely to: A) B) C) D) E) use their existing power to gain more power. encourage consensus-oriented decision making. avoid people in positions of power. readily accept the high status of other people in the organization. give their power to others as a sign of friendship.

38)

Which of the following countries generally has high achievement orientation values? A) B) C) D) E) Canada Russia Japan Sweden The Netherlands

39)

In the section on cross-cultural values, the authors warn that: A) B) C) D) E) the cross-cultural data presented are based on a very small sample (less than 10 people in each country studied). the definitions of most values have changed over the past decade, so most cross-cultural information has little meaning anymore several cultures don't have any values. multicultural societies such as Canada have a wide range of values even though the information presented assumes that everyone in the country has similar values. All of the answers are correct.

40)

One problem with the utilitarian principle of ethics is that: A) B) C) D) E) not all utilitarian rights are protected by law. it is impossible to determine what factors should be relevant when distributing rewards. it is difficult to predict the 'trickle down' benefits to the least well off in society. it judges morality by the results but not by the means to attaining those results. the utilitarian principle has never been accepted by ethics experts as an ethical principle.

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