Professional Documents
Culture Documents
F ORMATTING
RESUME
YOUR
Error-free Easy to read 11 or 12 pt font Times New Roman and Arial are the most common fonts Use Bold, italics, and underline consistently, but sparingly, just to highlight important headings or titles
RESUME TYPES: The type you choose depends on what you want to focus on and sells you best! Chronological Most common type Experience is listed in reverse order Preferred by employers Highlights dates and work history Functional Highlights transferable skills and strengths Does not contain dates or job titles Great for those with gaps in employment Experience is detailed under relevant skill categories Combination (minus the pepperoni) Top section is focused on skills Bottom section lists employment history, but is not the focus.
CSSE/ CAREER SERVICES Eldridge Hall, Top Level 375 Church Street, North Adams, MA 01247 (413) 662-5333 Fax: (413) 662-5444 J.Desgres@mcla.edu or career@mcla.edu
PARTS OF A RESUME Contact Information: Include your name (slightly larger or in bold), address, telephone number(s), and email address at the top of the resume. Only list the telephone number that you would like the employer to use to contact you. Make sure your voicemail sounds professional. Is your email address professional? If not, create a separate email that you use for job searching purposes. Instead of hotmama@yahoo.com, create this one: jsmith@yahoo.com Janine Desgres 375 Church Street Example: North Adams, MA 01247 (413) 662-5333 Email: J.Desgres@mcla.edu
The following are possible sections. You choose what works best for your individual circumstances: Objective: State the type of occupation you are seeking and the skills you want to utilize. Objectives are especially helpful if the position you are seeking is different from past experience. This lets employers know that you are intentionally changing career directions. For example: Management position utilizing my expertise and organization skills, supporting my commitment to customer service, employee development and continuous improvement. Summary: A sentence or two that summarizes who you are and your overall skills/experiences that are related to the position and/or industry to which you are applying. For example: Highly competent results-oriented project manager experienced at completing large projects on time and budget. Demonstrated skills in formulated business requirements and supporting project documentation, successfully managing project scope, stakeholders, risks, and issues. Highlights of Qualifications: Similar to a summary, but pinpoints more exact qualifications from all of your work experiences that make you a good fit for the position. This section often uses bullet points to make it easier to skim for key words. For example: 9 years of teaching experience in various settings, including non-profits and post-secondary institutions. Advanced computer skills including Microsoft Office Suite Recognized for superior problem-solving, project management, relationship building, and planning. Excellent attention to detail, dependable, honest Polished presentation skills utilized in both one-on-one and group settings.
PARTS OF A RESUME ( CONTINUED ) Key Skills: Highlight only those skills which relate to the position and can be found within the advertisement/posting. For example: Key skills (for a teacher): Curriculum design, advanced computer skills, knowledge of learning styles, lesson planning Key skills (for an accountant): Quickbooks, Excel, Accounts Payable/Receivable, Reconciliation Experience Section (heading options includeWork History, Work Experience, Professional Experience, Employment History) In a chronological resume, the experience section has the following: A listing of current and past work experiences starting from your most recent and working backwards in time, usually covering 10-12 years of relevant positions. If you have an experience that is not relevant, but still is important because it highlights something an employer should know about you, create an additional section called, Other Experience. An Other Relevant Experience heading could be used to capture any experiences that happened outside of the 10-12-year span. Each bullet point should be more than just a listing of duties, ideally; these points should elaborate, give details, quantity, and qualify your past experiences in accomplishment statements.
How to Write an Accomplishment Statement: Action Verb + Duty+ How = Results How did you save the company time? Money? Stress? and what was the result? Basic Statement Answered phones Stronger Statement Answered multi-line phone and transferred calls to appropriate department and/or recorded detailed messages. Increased size of sales force Increased size of sales force by 50% achieving 200% increase in sales revenue within two quarters. Developed lesson plans following the guidelines of the Massachusetts curriculum frameworks for English Language Arts, grade 5.
PARTS OF A RESUME (CONTINUED) Education: This section should come Before your work experience, if you are a current student or recently graduated within the last 5 years. Still in college? Put In Progress or Expected Date of Graduation. Include your GPA if its over 3.0 and is something you want to highlight. Add a subheading, Relevant Coursework to show what you have learned in college related to the position. Add a subheading, Relevant Projects to provide examples of the type of work you completed that is relevant to the job. For example: Massachusetts College of Liberal Arts North Adams, MA Bachelors, Major: Business Administration Minor: Marketing Expected Date of Graduation 2013 Relevant Coursework: Strategic Marketing Marketing Communications Management
Additional Headings you may want to add to show any extracurricular activities or awards: Honors & Awards, Clubs and Organizations, Professional Associations, Volunteer Experience, Internships, Professional Memberships, Achievements, Leadership, Sports
ACTION VERBS Use to make you a doer and add interest to your resume.
Communication Authored Collaborated Contacted Expressed Influenced Marketed Negotiated Outlined Promoted Summarized Creativity Adapted Composed Created Designed Invented Originated Financial Adjusted Analyzed Audited Balanced Calculated Estimated Measured Projected Reconciled Helping Advocated Aided Assisted Coached Counseled Guided Supported Management Administered Appointed Authorized Chaired Delegated Directed Established Led Organized Oversaw Prioritized Streamlined Strengthened Supervised Organization Arranged Catalogued Categorized Classified Compiled Filed Generated Ordered Organized Prepared Recorded Reviewed Standardized Systematized verified Research Collected Examined Explored Gathered Investigated Solved Tested Teaching Advised Coordinated Developed Explained Facilitated Instilled Instructed Taught Trained Tutored Technical Assembled Converted Engineered Fabricated Installed Overhauled Repaired Restored Upgraded Utilized
How important are 1st impressions? 7-10 seconds!
Thats how long an employer takes to read your resume for the first time.
REFERENCES: The line References available upon request is not really necessary. You should, however, expect to be asked to provide a list of at least 2-3 professional references, at some point in the hiring process. This list will be separate from your resume document . Heres what your list of references should look like: (Your contact information) Hope Kingsley 86 Rogers Drive Durham, NC 27701
Ideal References Current or former boss, manager, or supervisor Current or former co-workers Professors or Teachers Fellow Volunteer Not Ideal: Parents/family members Spouse Friends
(919) 856-1122 hkingsley@yahoo.com REFERENCES 1. Mr. Steven Brown President, Bingham Realty 22 Realty Circle Durham, NC 27701 (919) 856-5096 stevebrown@binghamrealty.com
Ask your references before adding them to your list. Explain the type of work youre looking for. Ask if he/she is comfortable serving as a reference. Verify contact information and best method of contact. Provide a copy of your resume and the job posting. Follow up after the hiring process; sending a thank you note or email makes the person feel like his/her efforts were appreciated.
SUMMARY: Over 13 years experience as real estate paralegal and contracts manager for nationally recognized law firms and wireless communications companies. RELEVANT SKILLS CONTRACTS MANAGEMENT
Prepared and reviewed legal documents required for ground lease dispute resolution, and access issues and protection of leasehold interests. Cured lease defaults and title defects, resulting in $1.3 million in recovered property. Coordinated in-house and outside counsel regarding litigation for more than 15% of active suits. utility
PROPERTY MANAGEMENT
Served as Director of Facilities, maintaining legal documents and mitigating site issues for 18 international locations.
LEADERSHIP
Directly managed legal department staff of 36. Served as Mid-South Area Rent Roll Coordinator, overseeing 23 employees at 5 sites.
KEY SKILLS
Microsoft Office, LeaseTech 200 Settlement System, Deed Analysis System, StandardLegal, EasySoft Billing
Beth Shaw
342 Wells Street, Sandgate, VT 05250 (802) 378-5775 bshaw@mcla.edu Education: Massachusetts College of Liberal Arts (MCLA), North Adams, MA Bachelors of Arts, SociologySumma Cum Laude/Minor: Anthropology Professional Experience: Management: Achieved two million dollar sales budget Recruited, interviewed, and hired employees. Managed office staff of 12. Prepared agendas, chaired meetings, and upheld board meeting protocol. Organization: Worked on multiple projects under pressure and met strict deadlines. Collaborated with parents to draft and implement new safety protocol for transportation. Updated and maintained client calendar by scheduling appointments utilizing internal software. Process client billing, answered questions, and worked with insurance companies to ensure proper coding was applied. Office Operations: Oversaw the successful relocation of the sales office, while continuing to operate with seamless transition. Designed and implemented new staffing guidelines. Raised funds for capital campaign for building expansion. Provided outstanding customer service to clients in the office and over the phone. Employment: President/Board Member Office Assistant Stay-at-home Parent Proficient in: Microsoft OfficeWord, Excel, PowerPoint, and Outlook Hiland Hill School Board Dr. Burns, Bennington, VT 2001-2005 2002-2003 1994-2003 May 2008