AHMAD MANSOUR AHMAD

Saudi Bulidings, Al Quba Marital status: Single Cairo, EG 11281 Mobile: (+2) 010-03310803 a.mansour.eg@gmail.com Non smoker Milatiry Status: Exempt

Multi Certified in Airline passenger fare & ticketing

EDUCATION

AIRELINES TICKETING CLERK

Certification: G Project:

Collage name:

Graduation Degree: Spoken Language:

PRESENT JOB:

Graduation Year:

Sinai High Institute for Tourism South Sinai B.S. in tourism studies Good 2007 Water plays park in Sharm El Sheik

Arabic (Native tongue), English (Fluent in both written and spoken)

EG Group Co Mar 2011 - Present Implant/Travel office Job Title:

Responsibilities:

Business Travel Coordinator

Standard tours Co. Jul 2010 Mar 2011 Job Title: Responsibilities:

A- Airlines Reservation. (Issue, Cryptic Reissue, C refund, P Refund) B- Amadeus Profiles (Cryptic) C- Hotels Booking. (GTA online system, AIT online system) D- Visas. (Schengen & Non-Schengen Visa, aware with TLS Visa Sys) E- Travel Insurance. (Cryptic Issue by Amadeus)

A- Airlines Reservation. (Issue, Cryptic Reissue, C refund, P Refund) B- Visas. (Schengen & Non-Schengen Visa, aware with TLS Visa Sys)

Ticketing Officer

CERTIFICATIONS

Amadeus Air GDS Passenger fare & ticketing

Authoritative certification VIA Amadeus Egypt Amadeus Airlines Selling Platform Issue, Cryptic reissue, Cryptic refund, and partial refund) With Distinction Authoritative certifications form Egypt Air training Department in passenger fare & ticketing both (Basic and the intermediate level) with Distinction.

PREVIOUSLY JOBS:

EAST ASIA Co. Jul 2009 to Feb 2010 Company Business: Responsibilities: Job Title:

National Group Co. Jul 2007 to May 2009 Employer Field: Job Title: Task description:

Push the sales process; provide the clients with technical support after the sell process. Moving to the client spot and proceeding devices maintenance. Brand Desktop, Laptop (Servers, Laptop, Desktop)

Sales Engineer

Network Solutions (IP CAMs, Switches, Routers, WAPs)

SKILLS KEYS

Sales Rep. provide the end users with all the technical information they need to help them take their decisions and select the suitable solution for their needs.

Personal skills:

Communication skills: Team work:

Fast learning person, has the ability to take the right decision even under heavy pressure. Keep in touch with my leaders in the work field throw the communication channels. Always has the ability to receive orders in any time without complaint.

Effective communication skills, Developed negotiation and persuasion skills.

Problems Solving:

Has the ability to lead my team insisting on healthy team work, focusing on their weak points and trying to improve it creatively, always have a time to listen and discuss their ideas, able to evaluate what I am truly willing to sacrifice a when the time comes from time, to resources, to positions of power. Perfect and clear analysis to solve the problem creatively.

I.T. SKILLS

Internet:

PC Usages: Software:

Excellent command of safe navigating without security software and Pro Browsing to reach and get the required information in a short time. Microsoft Windows 7 Microsoft Office (Word, Outlook, Excel, and PP) Troubleshooting the technical problems and solving it. Determining the issue source in short time and fixing it creatively to avoiding popping up again

Advanced user

Technical Issue:

INTERESTINGS:

Cycling with Cairo Cycles club, Virtual Machines, IT Solutions, Audio Editing, Video Editing, and Music Production

Avaliable For relocation and travel