Professional Documents
Culture Documents
Assignment #1 Prepared By: Amani Saeed Al-Alaiwat ID: 51100709 Dr. Taher Qaed
To implement systems that will support the hospital business processes. To deliver high quality of comprehensive patient information at the point of care. To safeguard the privacy and confidentiality of patient health information. To deliver high quality of IT service (i.e. Patient information). To continuously improve procedures and implementations of electronic communications that leads to a paperless work. To operate, support, maintain and improve all hospital existing systems. To develop and implement new modules of Hospital Information Management system. To ensure that health information systems are efficient and effective. Implementation, Maintenance and enhancement of Hospitals Intranet/Internet Website. Management, enhancement and support of the Hospitals local networking infrastructure. Providing users support to Hospital staff including relevant system documentation and access to IT Helpdesk. Procurement of all IT; hardware, software and consumables required by the Hospital.
Mouwasat
IS Section
IT Section
Other
HIS
Web
Security Admin
Network Admin
System Admin
Application
Jubil
Qatif
Madinah
Financial Medical Admin Hardware
Dispensary Dammam
Dispensary Hafof
Financi al
Medic al
Admin
Business Object
Financial
Medical Admin Hardware
IT
IT
o Monitoring the Anti-Virus Server (Mcafee ePolicy Console) that runs in the network for daily updates. o Insures timely delivery of service for all users to have the proper updates. o Perform regular security audits and take corrective action as required.
o o
Administered Mail, Anti-virus, Proxy Server (Blue Coat)) Support IT Hardware team
o Monitoring and maintain domain controller Server o Monitoring and maintain backup Server o Managing and handling exchange server
o Managing and handling bluecoat system o Managing and monitoring MacAfee server o Monitoring network buffer usage or over flue packets o Handling group policy object o Handling and monitoring DNS Service o Handling and monitoring DHCP Server o Monitoring replication services between Servers o Creating users with specific privilege
o On 24/7 on-call service support. o Monitor and maintain the performance of the network and its components. o Ensures that all network equipment is in proper working order o Designs, installs, upgrades, configures, and repairs local and wide area network hardware and infrastructure.
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o Monitor all back-up schedules and check the integrity of each data. o Monitoring and Coordinates with all branches with regards for Network and Server. o Supervise installation and testing of computers and related network hardware in a networked environment. o Monitoring and managing user accounts, log-in restrictions, directory and file trustee rights, file attributes, server access control and workstation security. o Supervise the Hardware Division to prioritize and manage support calls which are relate to Level I and Level II support. o Arranges for and coordinates all necessary maintenance services with regards to all hardware, and networks related issues.
o Troubleshooting all computer and printer issues o Maintenance for all computer and its related equipments o Computer and Printer installation and configuration
o Support user for network connection. o Assist users for computer and printer issues
Oasis PROD Database (Oracle 10g Real Application Cluster) Oasis TEST Database (Oracle 10g) Oasis DUMMY Database (Oracle 10g) Recovery Manager Database (Oracle 10g) Asset Plus Database (Oracle 9i) Hummingbird File Archiving System (Oracle 8i) Time Attend Server (SQL Server) Report developments using Oracle Forms and Reports.
1-The primary service provided by the IT Department is an integrated data network of computing resources. This network is designed for the efficient storage and retrieval of information to improve the services provided to the patients of the hospital. All users of the network are expected to use it in a responsible and professional manner and make no intentional use of these services in an illegal, malicious or obscene way. All users have a responsibility to make sure that all information contained in and disseminated by the network is accurate.
2-The IT Department may provide email services and accounts to Mouwasat employees or authorized users. Any email system operated by the MIS Department and its contents are the property of Mouwasat hospital and may be released, under certain circumstances and in accordance with applicable regulations to Mouwasat officials. The purpose of the hospital email system is to assist in the performance of Mouwasat hospital business. 3- The MIS Department may provide email services and accounts to Mouwasat employees or authorized users. Any email system operated by the MIS Department and its contents are the property of Mouwasat hospital and may be released, under certain circumstances and in accordance with applicable regulations to Mouwasat officials. The purpose of the hospital email system is to assist in the performance of Mouwasat hospital business. Incidental personal use of the email system may occur, but such usage must not interfere with efficient and timely completion of business activities or negatively impact the performance of the network. 4-The IT Department will operate a unified anti-virus service. The purpose of this service is to protect the hospital data network from data loss or operational slowdown from a computer virus infection. Users should remain alert to the possibility of receiving a computer virus and notify the MIS Department immediately if they suspect a virus or received notification about a virus. Users should not
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attempt to circumbent or disable any aspect of the anti-virus service, nor should any user knowingly spread or create a computer virus.
5-The IT Department will host, operate and maintain an official web site for Mouwasat hospital. This web site will provide most of, and act as a central point for, Mouwasat electronic and web based services. Individual departments or Mouwasat branches will not maintain any other websites unless authorized by Mouwasat Hospital management and the MIS Department. The MIS Department and designated "Webadministrator" are the only person authorized to post or change information on the web site. Links to other web content not located on the Mouwasat web site should not point to content that would embarrass that hospital or degrade the hospital's positive image. The web site should be kept up to date with a consistent look and feel to all pages. A consistent and standardized navigation scheme will be used to allow users to quickly find the information they seek.
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Us e
r su pp or t
IT Services
re s ca em st sy
Network management
lth ea H
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Sta
Se c sy urity ste m
ff t ra i nin g