M.S.

SIVAKUMAR

E-Mail: mssivakumarmca@gmail.com Mobile: 91- 9080574680

Objective:
To contribute my technical skills and be a part of a professionally managed organization that provides excellent opportunities for learning and mutual development.

Summary
Having around 9 years of total IT experience & 7+ Years in Software Testing. Proficiency in Functional, ETL, Web services & API Testing. Managing the expectations of all the stakeholders of the project with no issues / slippages until now for Manual Testing and Quality. Strong capabilities in preparing high end technical proposals for Independent E-Commerce / Testing Projects and done Bid Management, RFP Support. Hands on experience in working on QTP 9.5, Badboy & VSTS. Strong communication, collaboration & team building skills with proficiency at grasping new technical concepts quickly and utilize the same in a productive manner. Domains: CRM, Banking & Capital Markets (BFSI), ERP, E-Commerce, Utility Services, Digital Marketing, Healthcare & Insurance.

As a Lead Testing (Mphasis) play a pivotal role in Testing & support clients of Mphasis. As a TACoE(Lister) Member, Testing & Automation process implementation, project
management tool feasibility study, process initiatives and training materials preparation for the automation areas;

Analyze, implemented & Trained Open Source Test management (Test Link) & Defect
Tracking tool (Mantis). An HRM application implemented, recommended & used throughout Lister Technologies (P) Ltd.

As an iBLC (iSOFT) member of Process Maintenance Group involved in Metrics Preparation

& various process implementation.

Academic Profile
Master of Computer Application (MCA) from Gandhigram Rural Institute - Deemed University Passed out May03 with 7.31 CGPA (70.46%) B.Sc Physics from Madurai Kamaraj University Passed out May 2000 with 65.25% Higher Secondary Certificate Passed Out Apr 97 with 74.3% Secondary School Leaving Certificate Passed Out Apr 95 with 74.2%

Technical Proficiency
Testing Methods : Manual Testing using Black Box Techniques [DB, System & Integration Testing, User Acceptance Testing, Functional, and Non- Functional Testing] & Grey box testing. : HP QTP 9.5, Selenium, Badboy, Load Runner 8.0 & VSTS. : Telelogic DOORS 7.1 & Quality Center 9.2, JIRA, Star Team, Mantis, Source Forge & Bugzilla. : Informatica PowerCenter 8.6.1 & Talend

Automation Tools Test Management Tools DWH/ ETL/BI Tools

BFSI Training attended

: Corporate Lending & Loan syndication, Retail Banking.

Projects:

Experience in MPhasis an HP Company, Chennai.

Jan 10 Till Date

www.mphasis.com Project Duration Role Team Size Responsibilities : : : : : CBRE MIX 360 Migrations Nov 2011 to Till Date Module Lead Testing (MS-CRM) 13

Coordinate with onsite teams to capture requirements for enhancing the functionality of the application. Execute Data Migration and Business Flow test scripts. Developed and implemented Test suites, which includes features like Data Driven, Database Checks, Batch and Functions Involved in Database testing using SQLs in production environment. Managing Testing activities for Manual Testing & Data Migration Testing. :

Description

CBRE is the world's leading commercial property and real estate services adviser, this system used to integrate the MIX Property system with the CBRE 360 system. This migration happened on initial, day to day basis & regular data interchange. The MIX Property system needs to be integrated with the CBRE 360(MS Dynamics CRM 2011) system. The MIX Property system needs to have its Property data migrated to CBRE 360 to keep it updated with the most recent Property data within it. The Integration will occur for the following entities Properties; Transactions; Spaces. The integration module will be initially kicked off for three markets (Chicago, St. Louis and Denver). The Property entity is central to the operation of many parts of the CBRE360 v2.0 system. Project Duration Role Team Size Responsibilities Responsibilities : : : : : : E-CIS+ (Production Support) Nov 2011 to Till Date Module Lead - Testing 8

Coordinate with onsite teams to capture requirements for enhancing the functionality of the application. Requirement gathering with constant interaction with Client Team Effective co-ordination with development team to resolve the data issues. Prepared Test Result Report and Final Report which is used in project review

Description : The E-CIS+ application have been designed to assist CSRs in dealing with day to day customer inquiries, orders and complaints. E-CIS+ is being developed in JAVA with AS/400. The application has been designed to integrate with our clients current CIS and Customer Collection System (CCS) legacy systems. Customer data will be retrieved from AS/400 screens and presented in GUI. These systems will be integrated using such features as a single login and client data movement.

Some of the E-CIS+ Application modules are following: Service Order, Meter Reading, Billing, Collections, General Inquires, Complaints, Reconnect and Disconnect, Contact Management, Work Requests and Contact Follow-Up Project Duration Role Team Size Responsibilities : : : : : FINRA-Corporate Support (CCCS, CIMS & PPD) Jan 2010 to Oct 2011 Module Lead - Testing 10

Coordinate with onsite teams to capture requirements for enhancing the functionality of the application. Preparing Smoke, Functional, Regression and Business Flow test scripts. Reviewing Functional, Business flow test cases based on requirements specifications and Business logic. Developed and implemented Test suites, which includes features like Data Driven, Database Checks, Batch, and Functions Involved in Database testing using SQLs in production environment. Managing Testing activities for both Manual Testing & Automation. (QTP)

Description : The Financial Industry Regulatory Authority (FINRA) is the largest non-governmental regulator for all securities firms doing business in the United States. The Code of Conduct Compliance System (CCCS) system assists Office of General Counsel (OGC) in performing monitoring of employee securities trading activities as well as business courtesies. The CCCS is a web-based application operated on the FINRA Intranet to support all functions necessary to operate and administer the Code of Conduct program for the FINRA Office of the General Counsel. This application consisting three main functionalities of Employee Stock Activity Reporting, Business Courtesy (BC) Logging and Code of Conduct Certification Automation. Office of General Counsel (OGC) Contracts and Image Management System is a management system to maintain all the contracts that takes place between OGC and its clients. This system covers the functionalities of Contract/Legal matter Data Management, Record Management and Document Management system.
Projects: Experience in ITFlexSolutions, Madurai. www.itflexsolutions.com May 09- Jan 10

FlexCRM Duration Role Team Size Responsibilities : Oct 2009 to Jan 2010 : Consultant - Business Analyst & Testing : 12 : Working with client personnel to identify functional requirements - reviews and edit requirements, specifications, business processes and recommendations related to proposed solution. Work closely with BD team in proposal development by establishing the requirements, managing the workflow, and delivering the results to the sales team/client on time to agreed-upon quality standards Test Plan Execution & Reports generation based on QA activities. Monitoring the performance of the Application and analyzing the reports. Regular review of the Portal along with the development team.

Used to show demo to the client and the on-site team.

Description

This project used to maintain & collects the contact details of the customer such as personal and communication. From the collected details, categorizations of the found details are done. Prospect ratings are done. The area of interest of the product can be scrutinized so as to plan further introduction of new products. Reports of list of clients by product, list of clients by rating, list of prospects by rating, list of prospects by product interest can be arrived. E-commerce portals Duration Role Team Size Responsibilities : May 2009 to Nov 2009 : Consultant Lead- Testing :8 :

Working with client personnel to identify functional requirements - reviews and edit requirements, specifications, business processes and recommendations related to proposed solution. Work closely with BD team in proposal development by establishing the requirements, managing the workflow, and delivering the results to the sales team/client on time to agreed-upon quality standards Reviewing Functional, Business flow test cases based on requirements specifications and Business logic. Test Plan Execution & Reports generation based on QA activities. Monitoring the performance of the Application and analyzing the reports. Regular review of the Portal along with the development team. Used to show demo to the client and the on-site team. Description : Using osCommerce (is an online shop e-commerce) solution that offers a wide range of out-of-the-box features that allows online stores to be setup fairly quickly with ease. Its having modules as shopping cart, administration, promotional offers, payment gateway process, shipping & tax, order & inventory management, category & product management & reporting modules.
Projects: Experience in Lister Technologies. Chennai. www.listertechnologies.com

June 07 Apr 09

Projects Client Role Type of Testing Team Size Responsibilities

: Auto Workflow & Time-Event Migration (CAMPAIGN MANAGER). : Acxiom Digital Inc., CA., USA : Sr.QA Engineer : Database & ETL Testing. : 10 : Leading 4 testers and guided them throughout the module. Reviewing Functional, Business flow test cases based on requirements specifications and Business logic. Design Hybrid Framework using QTP, Developed & maintained scripts. Data Mapping Validation based on transforming logic between source and target databases as per specifications. GUI and Report Testing Using Operational Tables and Data Mart done as part of ETL Providing status update on projects to the Senior Management

Projects : Microsites (Email Campaigns/Digital Marketing) Client : Acxiom Digital Role : Sr.QA Engineer Type of Testing : Manual API Testing & Automation Testing using QTP. Team Size :5 Responsibilities: Projects Client Type of Testing Role Team Size Responsibilities Requirement gathering with constant interaction with dev/client team for API testing. Design Framework & implement for the whole project. Script Generation & Maintenance guide preparation for automation. Test Execution Monitoring the progress of the Automation and generating the reports. : Supernova Banking System. : Neptune Plc (3rd Party Testing) : Production support & Functional testing using PL/SQL SPs & APIs. : Sr.QA Engineer : 4 : Handling team of 4 testers and guided them throughout the module. Requirement gathering with constant interaction with Client Team Effective co-ordination with development team to resolve the data issues. Review Business flow & Regression Test Cases (MG, LD) Prepared Test Result Report and Final Report which is used in project review Identified and Prepared the Transactions Document where Performance testing will be taken in MG, LD, PD, LC, MD, MM, FX :

Description

Supernova is a universal banking system with a broad spectrum of banking services which include current, savings, loans, mortgages, treasury, trade finance, clearing, budgeting, document management, customer relationship management and electronic banking. E-commerce portal : www.CaratLane.com Role : Sr.QA Engineer Type of Testing : Functional Testing using Selenium & Performance Testing using Badboy. Team Size :3 Responsibilities :

Description

Reviewing Functional, Business flow test cases based on requirements specifications and Business logic. Transaction step document designing and Script Generation. Test Execution & Reports generation based on QA activities. Monitoring the performance of the Application and analyzing the reports. Providing status update on projects to the Senior Management

: Carat lane is an osCommerce is an online shop e-commerce solution that offers a wide range of out-of-the-box features that allows online stores to be setup fairly quickly with ease. Its having modules as shopping cart, administration, promotional offers, payment

process, shipping & tax, order & inventory management, category & product management & reporting modules.
Experience in iSOFT. Chennai. Oct 05 May 07 www.isoftplc.com Software application providers for the healthcare sector. Projects:

Product Duration Role Type of Testing Team Size Responsibilities

: : : : : :

LORENZO (Companys Flagship product.) October 2005 to June 2007 Quality Engineer Product testing & Automation using QTP 20

Leading 3 testers and guided them throughout the module. Preparing Smoke, Functional, Regression and Business Flow test scripts. Reviewing Functional, Business flow test cases based on requirements specifications and Business logic. Executing Test Scripts for both Manual Testing & Automation. (QTP) Metrics Preparation & involved in SQA activities as a member of Process Maintenance Group (SEPG). Description : LORENZO is a complete health care product of iSOFT. Using LORENZO, clinicians can consult electronic patient records during their ward rounds; family doctors have instant access to discharge summaries; and community care employees can update case notes during home visits. This product holds a complete cycle for a patient and his activities in the hospitals and his interaction details with the doctor. It is a Client Server architecture, which focuses, in primary health care product and it is largely used for NHS, UK under NpfIT (National program for IT). The product is used for practitioners with both single practice / Multi practice environment operated from Data center. It is built on a 3-tier architecture using C#, ASP.NET and SQL Server in both Windows & Web platform.

Projects:

Experience in Health Plan Systems Inc., Chennai.

Feb 05 Oct 05

www.2hps.com Project Name Client Duration Role Type of Testing Team Size Responsibilities : : : : : : : HPS TA Generic North Central Illinois Laborers Fund. Illinois, USA March 2005 to Oct 2005. Software Test Engineer Black box testing 4

Assist in Deriving the Test Plan and Test Approach Developed and reviewed the test cases. Test Scenarios were created and executed to test Business Rules Testing the Functionalities using Various methods of Testing (Smoke Testing, Adhoc Testing & Regression Testing)

Coordinate weekly meetings and will communicate the testing status to the project team :

Description

TA Generic is a generic software product intended to support the Enterprises Resources Planning of Employer Unions in the Unites States. The Employer Unions are generally collection of Employers who collectively contribute periodical amounts to the unions on behalf of their employees. TA Generic facilitates the maintenance of all aspects of the unions. These include union details, employer details, employee details, provider details, user details, employer contribution, member contribution, contracts and plans maintenance, claims processing, claim import / exports and payments. The software application will allow the users to create the funds and the plans setup. Project Name Client Duration Role Type of Testing Team Size Responsibilities : : : : : : : SET Payment Solutions. (www.secureelectronic.com) Product Sep 2005 to Oct 2005 Software Test Engineer Black box testing & Load Testing using Badboy. 3

Preparing & Executing Test Cases. Testing the Functionalities using Various methods of Testing(Smoke Testing, Regression Testing, System Testing) Preparation of Test Log after Execution of Tests Preparation of Interim Test Status Reports Assist Test Manager in Preparation of Final Test Report

Description : Payment Solutions is used to enable merchants to accept credit cards, debit cards and cheques. From the establishment of a merchant account to the HPS Secure Payment Gateway, Payment Solutions provides a one-stop-shop for all types of credit card processing. Payment Solutions delivers payment-processing services through independent sales organizations, community banks, and trade associations, as well as directly to merchants. Credit Card Solutions for Retail Management and Online Payment System enables the customer to get an easy-to-use, affordable solution that streamlines business processes, integrates with other applications, and adapts to meet clients specific retail needs.
Worked as a Systems Engineer in Ultrapowersolutions, Madurai.

Dec 02 Dec 04

Personal profile:
Nationality Date of Birth Languages known : Indian : 24-05-1980 : English & Tamil.

Reference: Furnished upon Request.