SAUMYA SENGUPTA Address-35 Station Lane ,Dhakuria.Kolkata-700031 Mobile: +919051020100 saumyasengupta1973@gmail.

com / +919051520100/+919903821500, E-mail:

Business Development Professional Pharmaceuticals ,Insurance, & MLM Industry Seeking challenging assignment for middle - level managerial portfolios such as Branch Manager/Area manager in Insurance sector across the arena to shoulder broader responsibilities, entailing Sales, Business Development, Channel Management & Key Account Management for career advancement with leading companies of other sectors. Nov08 to March 2010 as Regional Insurance Manager Modicare (Sapphire Division), Kolkata. KEY RESPONSIBILITY AREAS

TRAINING Develop &implement training development plan to make SAPPHIRE a leading organization thereby bringing continous knowledge skills,behavioural att itude for sustained business growth.

TRAINING NEED IDENTIFICATIONDefine and assess training requirements on an ongoing basis through performance plan review and regular consultation with the Leaders of MLM. Define training objectives for each program, and allocate training hours for each program based on categorization of training needs of the the team. Monitor and review the progress of training participants through immediate feedback and follow-up feedback questionnaires and discussions with superiors of the participant to understand the future training needs and to evaluate effectiveness of training need identification process. MANAGEMENT OF TRAINING & DEVELOPMENTPrepare annual, monthly, weekly, daily Training Calendars. Conduct Train the Trainer programmes and Feedback sessions. Annual, Bi-annual and Quarterly evaluation of training effectiveness through immediate, follow-up feedback questionnaire and other measures. Measure training effectiveness for sales team based on sales-linked parameters. DESIGN AND CREATE TRAINING MODULESPeriodically review training programs both functional and behavioural, to keep it relevant corresponding to changes in the external environment. Scan market and competition for effective training. Customized training modules according to the requirements of the Consultants . Provide a hands on approach to training that allows advisors to not only hear about sales practices, but see them demonstrated and have the opportunity to apply what theyve learned through role play and field application. BUILDING CAPACITYPlan the manpower requirements for the training team across the region and review the plan at periodical intervals. Coordinate with regional sales management team of BAJAJ ALLIANZ LIFE INSURANCE CO. LTD regarding sales training. Provide feedback to Regional Training Managers on training delivered to employees and ABOs as well as guide them on post training follow up activities
LEADERSHIP AND TEAM MANAGEMENT Lead, mentor and guide the AREA SALES MANAGERS Product Trainers / /BUSINESS DEVELOPMENT EXECUTIVES of MODICARE. Provide necessary coaching and guidance. Communicate performance standards to the training team setting goals. Identify, Define and map Competencies and skill sets of star performers in a Competency Matrix and facilitate them in RNR sessions ,Seminars & other conventions. Ensure mentor-mantee relationship is followed, to provide help and support to one and all, as and when required . DECISION MAKING Management and allocation of staff & LEADER team training expenditure and other approved

expense budget. Introduction of new training tools. Creation and delivery of training programs and training kits to introduce of new products MARKETING STRATEGY PLANNING Building of strategic mark eting plans for either horizontal businesses or vertical business markets. Working in conjunction with LEADERS from across the company. To facilitate and advise on market research and strategy. To undertake initiation, co-ordination and programme management roles for strategic and other corporate initiatives. To provide pro-active consultancy and recommendations on marketing issues and opportunities to the top most Leaders To understand and communicate the company strategy to relevant internal customer groups and ensure that strategic marketing activities undertaken remain consistent with the overall strategy. Responsible for driving regional and promo and marketing contests. TARGET ACHIEVEMENT Responsible for meeting the assigned sales targets for the region.Assess the market size and share, and sales potential to achieve targets Relationship Management with MODICARE leaders in the region, through regular communication and problem solving initiatives. Build cordial relationships with MODICARE Distributors at various levels. . CAREER SNAPSHOT Academically-astute, accomplished & result-driven professional with 12 yrs 9 months. of quality experience & displayed excellence in Operations, Sales, Business Development, Channel Management, New Market Development and Marketing with well known organizations in the Insurance and Pharmaceutical OTC ,MLMsectors,meeting all business requirements & targets Command a commendable comprehension of Multi Level Marketing & Insurance Pharmaceuticals, protocols keeping abreast with the increasingly competitive & demanding market trends & the services holding key to high-value customer acquisition. A proactive leader currently spearheading operations as REGIONAL INSURANCE MANAGER with SAPPHIRE INSURANCE AGENCIES(MODICARE LTD)with abilities in devising effective strategies for augmenting business, identifying and penetrating new market segments, promoting products for business excellence. Proven potentials and excellent domain knowledge in insurance sales & any type of operational & sales job in insurance,pharma & MLM. Well versed in payroll team handling in Bengal, Orissa,Chhatisgarh, Jharkhand & Bihar & Assam, and entire North East. Analytical, logical & detail-oriented mind, with a strong practical experience gained while working on various projects along with superlative interpersonal & leadership traits, exceptional problem analysis & resolution & ability to multi-task & adapt to fast-paced environment. Demonstrated exactitude, credibility & efficiency in analyzing information system needs, evaluating end-user requirements, custom designing solutions, troubleshooting for complex management and developing Franchisee/ Dealer network infrastructures and effective Channel Management. KEY AREAS OF EXPERTISE Business Development ,Operations Management ,Troubleshooting Functions , Project , Management , Strategic Planning ,Channel Management , Product Promotions , New Market Development , Channel Management , Key Account Management , Marketing , Business Development Team , Market Analysis , Market Penetration , Product Launches. KEY HIGHLIGHTS Increased the Insurance sales percentage ratio to overall other Modicare products considerably. Appointed a new franchisee at Rourkella within 3 months of joining. Successfully conducted seminars & trainings to increase insurance awareness & sales among the field workers.

Carried out trouble shooting activities specifically in states like Orissa & Patna & sorted out many customer service & operations related issues which were pending for a long time. Successfully implemented many training & sales related monitoring tools throughout the region. As a result the region has been adjudged as best in customer satisfaction & second best in sales volume. Pivotal in making a marked improvement in various sales parameters like overall insurance activisation & new joinee utilization. Instrumental in making Modicare feature among the top 10 corporate partners of Bajaj Allianz Life insurance co. ltd Pan India in FY 08-09, for the first time in history of Modicare. PROFESSIONAL HISTORY Nov08 till date as Regional Insurance Manager Modicare (Sapphire Division), Kolkata. Supervising branch administration & sales generation in various regions including Kolkata, Rourkella, Bhubaneswar, Behrampore, Patna, Ranchi, Gangtok & Guwahati. Co-ordinating with Bajaj Allianz Life Insurance Co. regarding sales generation, policy login & issuance. Leading a team of 3 Area Managers in Bengal, Orissa & Bihar as well as 2 Product trainers in Jharkhand & Sikkim. Monitoring activities of 1 Business Development Executive in North East and ISRs of Bajaj Allianz LIC Ltd. in all the branches of region Sep07 Oct08 Sales Manager ICICI Prudential Life Insurance Co. Ltd., Minapore & Sonarpur. Role: Spearheading a team of 22 Unit Managers & 4 Business Partners. Handling recruitment, selection, training and development of Unit Managers, CLAs / Sales force. Imparting training Unit Managers, CLAs to develop requisite skills. Organising trainings on products, selling skills, lead prospecting and closing skills. Guiding team members to enhance insurance / pension product sales - business generation & achieve budgeted figures. Notable Milestones: Distinguished efforts towards transforming branch operations from negative growth to more than 100% achievement within 3 months of joining. Stellar role in consistently achieving the highest Premium Collection in the entire cluster. Distinction of having closed the highest ticket sizes in the Cluster for one of the Unit Manager, 24 lacs in one month, which is a record in itself. Consistently produced Pan India Topper Unit Managers every month. Apr06 Sep07 Deputy Sales Manager Kotak Life Insurance Co. Ltd., Kolkata Role: Mentoring advisors on prospecting habits, calling habits and work habits. Monitoring lead generation from Financial Advisors by liaisoing with them for ongoing joint calls. Notable Milestones: Instrumental in recruiting 30 Financial Advisors within 5 months & Net logged in Premium Rs 68 Lacs. Distinction of having completed confirmation parameters before stipulated time given by the company. Consistently achieved 80% of the total Branch Target singlehandedly for the last 4months. Driving sales forces and excellent networking with efficiency, delivers and excellence in accordance to targets set and its achievements.. SIGNIFICANT ACHIVEMENTS:Ranked among the TOP 10 PAN INDIA Sales Managers in the month of July Sep02 Mar06 Area Sales Manager Universal Medicare Pvt. Ltd., Kolkata. Role: Managing a team of 8 Sales Officers & handling fore fronted local trade marketing activities.

Monitoring sales & marketing activities across West Bengal. Conducting various promotional activities for enhancing sales & controlling brand wise incremental sales vs. expense. Ensuring adherence to 100% compliance to systems process. Identifying sources for procuring items related to rural promotions & trade promotions. Notable Milestones: Efficiently increased the growth of products like, FREE FLEX FORTE & ECOD. Pivotal in appointing over 15 new dealers. Merit of having developed channel wise trade activities for maximizing the impact of the scheme in coordination with sales team. Attained 140% increase in business, sold products like Food & Diet Supplements. Managed annual business of Rs. 2.4 Crores in West Bengal Developed new markets across my area by successful market analysis and market penetration. Effectively handled C&F Agents, Main Distributors & Dealers in West Bengal Received the best Pan India Team award in the year 04 and the Best Organized Team in 05 Jun99 Aug02 Field Officer Cadila Pharmaceuticals Pvt. Ltd., Kolkata. Meeting Doctors,Generating prescriptions, making product available at retail & dealer front.Multiple dealer management to generate targeted primary & secondary sales. Jun97 May99 Medical Representative American Remedies Pvt. Ltd., Kolkata. Meeting Doctors,Generating prescriptions, making product available at retail & dealer front.Multiple dealer management to generate targeted primary & secondary sales. EDUCATIONAL PERFORMANCE B.Sc. Kolkata University 1995 GNIIT from NIIT, Kolkata Date of Birth Address Languages Known : PERSONAL DOSSIER : 26 June, 1973 : 35 Station Lane, Dhakuria, Kolkata 700031 English, Bengali and Hindi
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