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Master of Business Administration - MBA Semester 2 MB0046 Marketing Management Assignment Set - 1
Q.1 Explain the various stages involved in new product development ? Ans.- New Product Development New products are essential for existing firms to keep the momentum and for new firms they provide the differentiation. New product doesnt mean that it is absolutely new to the world. It may be a modification, or offered in a new market, or differentiated from existing products. Therefore it is necessary to understand the concept of new products. Meaning of New Products: a. They are really innovative. For example, Googles Orkut, a networking site which revolutionized social networking. In this site people can meet like minded people; they can form their own groups, share photos, comments and many more. b. They are very different from the others: Haier launches path-breaking 4-Door Refrigerators first time in India. They are imitative; these products are not new to the market but new to the company. For example,Cavin Kare launched Ruchi pickles. This product is new to Cavin Kare but not to the market. New product development process: Stage 1 - Idea generation: New product idea can be generated either from the internal sources or external sources. The internal sources include employees of the organization and data collected from the market. The external source includes customers, competitors and supply chain members. For example,Ingersoll Rand welcomes new ideas from the General public. Stage 2-Idea screening: Organization may have various ideas but it should find out which of these idea scan be translated into concepts. In an interview to Times of India, Mr. Ratan Tata, chairman TATA group discussed how his idea saw many changes from the basic version. He told that he wanted to develop car with scooter engine, plastic doors etc But when he unveiled the car, there were many changes in the product. This shows that initial idea will be changed on the basis of market requirements. Stage 3 - Concept development: the main feature or the specific desire that it caters to or the basic appeal of the product is created or designed in the concept development. Concepts used for Tata Nano car are Concept I: Low-end rural car, probably without doors or windows and with plastic curtains that rolleddown, a four-wheel version of the auto-rickshaw
Q.2 Discuss the importance of SWOT analysis to develop effective marketing mix. Ans.- SWOT analysis is a simple framework for generating strategic alternatives from a situation analysis. It is applicable to either the corporate level or the business unit level and frequently appears in marketing plans.
It is important to make sure that we consider only internal factors that show our core competencies. In a similar way weaknesses could be as under and they are also very internal like strengths.
Opportunities could be the Areas left out by the competitor and could provide us an opportunity to explore and grow our business rapidly. Opportunities should be grabbed and should be worked on so as to get a competitive edge . Opportunities could be as following Opportunities under SWOT Analysis Developing market (China, the Internet) Loosening of regulations Removal of international trade barriers A market led by a weak competitor
Some thing that bothers the most are threats , they are signals that some thing should be done so as to stay in the business. Threats are factors that need to be worked as soon as possible. Apart from some threats like , change in government policies which dont leave much to tinkle with other threats could be converted into opportunities. Threats under SWOT Analysis A new competitor in your home market Competitor has a new, innovative substitute product or service New regulations Increased trade barriers Taxation may be introduced on your product or service
It is important to understand that in a SWOT Analysis, S and the W are INTERNAL and the O and T are EXTERNAL. Traditionally, facilitators begin with the organizations Strengths and Weaknesses and then move out to the external Opportunities and Threats. Q.3 Briefly explain the major external and uncontrollable factors that influence an organization decision making, performance and strategies Ans.- On the basis of the extent of intimacy with the firm , the environmental factors may be classified into different types-internal and external.
Q.4 Discuss the potential benefits associated with MIS ? Ans.- 1)helps to recognise market trends: MIS helps managers to recognise market trends, in respect of price, designs of products, fashions, etc. timely information of the market trend enables the firm to follow the right course of action. 2)facilitates marketing planning and control: effective marketing planning is required in terms of product planning, pricing, promotion and distribution. such planning will be possible only if the company is possessing adequate and relevant information. this is also possible through MIS. 3)quick supply of information: today a firm has to take quick decisions. for this purpose it requires fast flow of information which is facilitated by a properly designed MIS. 4)improves quality of decision making: a properly designed MIS supplies reliable and relevant information. with the help of computers and other data processing equipments, the marketing managers can make the right decisions at the right time. Q.5 Describe five interdependent levels of basic human needs (motivators) as propounded by Abraham Maslow ?
Ans.-There are five different levels in Maslows hierarchy of needs: 1) Physiological Needs These include the most basic needs that are vital to survival, such as the need for water, air, food, and sleep. Maslow believed that these needs are the most basic and instinctive needs in the hierarchy because all needs become secondary until these physiological needs are met. 2) Security Needs These include needs for safety and security. Security needs are important for survival, but they are not as demanding as the physiological needs. Examples of security needs include a
Q.6 List the important differences between Consumer market and business markets? Ans.-1. Organizational consumers purchase capital equipment, raw materials, semi finished goods, and other products for use in further production or operations or for resale to others, whereas final consumers usually acquire the finished items for personal, family, or household use. 2. Organizational consumers are likely to require exact product specifications. Final consumers more often buy on the basis of description, style, and color. 3. Organizational consumers often use multiple-buying responsibility, in which two or more employees formally participate in complex or expensive purchase decisions. Final consumers employ it less frequently and less formally. 4. Derived demand occurs for organizational consumers because the quantity of items they purchase is often based on the anticipated demand of their final consumers for specific finished goods and services; therefore, organizational consumers are less sensitive to price changes. As long as final consumers are willing to pay higher prices, organizational consumers will not object to price increases. 5. Demand is volatile due to the accelerator principle, whereby final consumer demand affects many levels of organizational consumers. 6. There are fewer organizational consumers than final consumers.