1st Attempt 1. a. b. 2. a. b. c. d. 3. a. b. c. d.

Authority & responsibility go Hand-in-Hand True False We have to plan an organization in terms of Needs Activities Results Opinions Which of the following are operational level Welder Nurse Purchase Manager Data Entry Operator

4. In order to build more result orientation we purposely built plans not o n Balanced basis but ____________ a. Long run b. Short run c. Lop sided d. Balanced

8. a. b. c. d. 9. a. b. c. d.

Your outwardly observable behavior by others must be Assuring Attractive Informative Frequent Manager has to achieve personal level coordination in Organization & Personal role Between authority & power Managing versus leading Suppliers & Customer

10. The added advantage of ______________ as a resource is that it has alter nate application & storing value a. Man b. Money c. Material d. Manpower

7. a. b. c. d. e.

System thin ing in Management gives advantages of thin ing as follows Cross Ma es outside oriented Ma es inside oriented Understand a process Gives importance specialization

5. a. b. c. d. 6. a. b.

The process of Manning in an organization is nown as _____________ Staffing Organizing Coordinating Controlling The division of labour leads to specialization False True

11. a. b. c. d. 12. a. b. c. d. 13. a. b. c. d.

Planning is directed towards Plan objectives Performance Meant for implementation Past One of the important managerial quality is action in ____________ Time Satisfying family Pleasing boss Forming group The wor stress is a feeling when wor is going out of Control Plan Dream Capability

15. is a. b. c. d.

ERP is a good example of coordination at the Enterprise level. Here ERP Enterprise RP Electronic RP Elementary RP Emerging RP

16. Match the following ( Loss, Profit, Dividends, Interests, Installment, S atisfaction) a. Owners _Installment_ b. Shareholders_ Dividend_________ c. Customers _ Satisfaction_________ d. Creditors _ Interests_________ 17. , such a. b. c. d. 18. a. b. c. d. 19. a. b. c. d. 20. a. b. Management must have some compass when it comes to navigating the future as Vision Mar et research Forecasting Administration Machinery requires mantainence & up eeping because it is Used for its life Non-standard Materials used Bad Handling Improper designing

One area of specialization S ill An Employee Some profit Time allows you to wor only on ________ Present Future

By outsourcing telephone response wor

one may save on cost but may lose

14. One cannot rely on constant carrot & stic dless by too much practice a. True b. False

policy since it can become en

c. d.

Case Study Anytime results which are ultim

22. Management still remains an Art since it is to be practiced as per _____ ________ situation a. Contingent b. Oppurtunistic c. Threatning d. Regular 23. a. b. c. d. 24. a. b. c. d. The mechanism through which we recognize value & pay is called Price Cost Demand Supply Which of the following are goals Achieve Rs. 10 la h turn-over Keep departmental expenses Rs. 1 la h Cloc ing less than a minute a mile Keep good relations with Customers

25. Mactch the following ( Input, Input, Process, Ingredients, Output, Final Dish) a. Atta for ma ing Food __Input______ b. Oil for mixing Atta __Input_______ c. Frying on burner stove __Process______ d. Idlies __Output____ 26. a. b. c. d. 27. a. b. 28. a. b. c. d. Statistical database control may include Trend graphs Surveys Charts Scenarios Emphasis on database communication depends on good MIS False True Legal recognition is obtained to organizations under Acts, such as Company Act Cooperative society Act Trust Act Penal code

29. Principles of Span Management results in vertical growth of Organization if it is a. Made Narrow b. Made broad c. Clubbed together d. Ignored 30. Tools for Coordinating are

21. What is the orchestrating factor to produce wor ately satisfying to the Customer a. Synchronizing b. Controlling c. Staffing d. Leading

a. b. c. d. 31. a. b.

Use of Computer Ability to broadcast simultaneously Electronic Gadgets Theory X

32. While reasoning is the best mean of Communication ______________ also he lps in creating effectiveness a. Emotions b. Words c. Phrases d. Idioms 33. The Principle of Synergy states that combined strength of people coming together is more than individual strength counted together. This is called as a. Synergy b. Energy c. Strength d. Unity 34. Business ___________ in terms of emphasis such as goods exchange involve technology while service involve more human consideration a. Orientation b. Law c. Regulation d. Register 35. a. b. c. d. 36. a. b. c. d. 37. a. b. c. d. ____________ description is the starting point of staffing Position Job Organizational Chart Placement The ___________ is the method to build right word of communication NLP Linguistic Encyclopedias Idioms PERT means Program Evaluation & Review Technique Performance Evaluation & Review Technique Product Evaluation & Review Technique Profit Evaluation & Review Technique

38. Family Career & Organizational Career generally move in opposite directi on & there is considerable pull & push a. True b. False 39. a. b. c. d. In command & control model of Organization you _______________ Execute Freedom to act Delegation Flexibility

Only Human Being can ma e an Organization wor True False

40. a. b. c. d. 41. a. b. c. d. 42. a. b.

Managers today are less worried _____________ than efficient management Business Planning Controlling Coordination What you do today builds your Future Past Satisfaction Family Continuous planning is a system more than a process True False

43. The employment remuneration is both guided by affordable both for employ er & employee a. Employee b. Family member c. Relation d. Customer 44. omers, a. b. c. d. 45. a. b. c. d. 46. a. b. Social controls are contributed by Organizational outsiders such as Cust Suppliers, etc & one example is User Club Staff Meeting Factory Union Board Meeting Managers play the following interpersonal roles The figurehead Leader Liason A problem solver Human are delicate to handle & one must be cautious in handling them True False

47. Human being can be convinced by emotions but we do find that they are sw ayed away by emotions a. True b. False

2nd Attempt 1. ts a. b. c. d. Organization design depends on the cost structure planned since it affec Prices Competitive ability Strategy Leaadership

2. When in an Organization level are few it is called ________________ Orga nization a. Flat b. Secured c. Small d. Eficient 3. a. b. c. d. e. 4. tes a. b. 5. __ a. b. c. d. 6. a. b. c. d. 7. a. b. c. d. 8. a. b. c. d. Judicial persons are Proprietary Concerns Public limited companies Co-operatives Society Group Managers adopt different views for themselves and that for the subordina True False The data which is collected by direct interviewing is called ___________ Secondary Primary Input Data Output Data Organization was principally described as an Cooperative system by Chester Bernard Elton Mayo Gilbreth Pareto Planning helps as Navigation Tool Establishes Performance tool Establishes Synergy Reduces Flexibility Sales promotion activity includes Bad Debt recovery Developing Display Keeping Sales Ledger Credit Control

9. _______________ is forecasting trend in terms of finance & is connected to numerical information a. Budgeting

b. c. d. 10. a. b. c. d.

Directing Organizing Staffing Machinery is shown as an investment not as an expenditure because Used for number of years Tangible Resalable Auctionable

11. Creating Goal around each employee, the management can control performan ce. This is nown as a. MBO b. PERT c. CPM d. Budget

13. a. b. 14. a. b. c. d. 15. a. b. c. d. 16. a. b. c. d. 17. a. b. c. d. 18. rd Wor a. b. c. d. 19.

Compared to Dreams, Plan cause you to implement True False The Team Spirit is indicative of purposeful Emotional Ties Competition Disorganization Effort to do away with the business Lot of co-ordination is possible with Electronics capabilities li e Close Circuit TV Computer Networ Communication tool Office boys An Organization introduces it Orientation Motivation Direction Policies s business philosophy through

Effectives & ______________ become watch word of management Efficiency Controlling Co-ordinating Organizing Match the following (Self Motivated, Self Centered, Social, Rational, Ha ing, Complex) Mr. X li es challenging job____Self Motivated_______ If his associates tell him, he will listen____Rational____ He is need of job & he will accept it_____Self Centered____ We do not now how will he react____Complex_____ Men bears different perspective because of difference in

12. a. b. c. d.

Family wor s on the principle of Division of labour Unity of Command Delegation of Authority & Responsibility Equality

a. b. c. d.

Knowledge Experience Value Personality

20. Most of the job in a wor shop are physical oriented & therefore experien ce dominated a. True b. False

22. ______ a. b. c. d. 23. a. b. c. d. 24. a. b. 25. a. b. c. d.

The staffing function must aim at good human relation & conducive ______ Ethos Process Activity Objective Principles of controlling are Establishing measurable goals Control must be economical Establishing Standards PERT A man needs a social companion & see s it throughout his life True False The manager always feel a shortage of Resources Library Function Canteen services Medical facilities

26. Understanding a job in terms of the Organization _______________ is esse ntial for an individual to Organization s success a. Business b. Unity c. Morale d. Short comings 27. a. b. Deserve & Desire True False

28. The decision are ta en by time due to inaction are called ____________ d ecisions a. Positive b. Temporary c. Negative d. Proactive

29. a. b.

The ____________ is such a resource which does not come bac Money Labour

21. a. b. c. d.

Planning ma es us to lin Strengths & Wea ness Department & Level Oppurtunities & Threats Ensure results

in life

c. d.

Time Physical Energy

30. An Organization can become judicial person by registering it with respec tive act such as: a. Companies Act b. Society Act c. Religion Act d. Caste Act 31. Match the following (Gantt Chart, CPM, Writing Report, Charts & Graphs, Presentation, PERT Technique) a. Activity Charting __Gantt Chart_____ b. Finding slac with Activity __PERT Technique______ c. Finding most critical chain of events to complete a Project____CPM______ d. Picture Depiction ___Charts and Graph_____ 32. In organizing structure, a problem is building rigidity _____________ at the same time a. Flexibility b. Height c. Weight d. Tightness 33. a. b. c. d. The Father of scientific management refers to Taylor Koontz Fayol Druc er

34. To encourage human satisfaction in wor , these days people prefers decen tralized structures a. True b. False 35. a. b. c. d. 36. a. b. c. d. e. f. 37. a. b. c. d. Management by Objectives has replaced Appraisal by traits & replacing by performance Replaced command & control model Give laxity to management Analysis of Day-to-Day management Are the following organization Schools Hospitals Clothing shops Vegetable shops Salesman Mr. Rao The process of staffing includes Filling wor positions Maintaining wor positions Supervision Ma e them fit for the job

38. As physical activity is essential for physical fitness, for eeping ment ally alert one has to do a. Lifelong learning b. Ta e good sleep c. Attend training programs

d. 39. a. b.

Have entertainment Success becomes a passport for jumping from application to application True False

40. Management is contingent to the situation & performance according to the results is planned to it s test a. True b. False 41. a. b. The effect of synchronizing is synergizing True False

42. It is the scientific underpinning of various thin er that was instrument al to management thin ing a. True b. False 43. a. b. c. d. 44. a. b. c. d. If management is universal, we can apply it to the following Gram Panchayat School Hospital Yogi A broad statement for future is called ___________ Objective Goal Vision Mission

45. Politics in an organization arise out of effort to find through other pe ople for a. Survival & Growth b. More pay c. Hatred d. See ing Comfort

47. a. b. c. d. 48. rganize a. b. c. d.

IIIs of narrow specialization can be overcome by ______________ Job rotation Training Not applying principle of division Dictating Process school of management describe management activities li e plan, o besides others such as: Staff Direct Lead Participate

46. ogether a. b. c. d.

For easy process of wor , the activities which are related are grouped t & are called ___________ Departmentation Informal Organization Group Unit

Debabrata 1st Attempt 1. In SWOT analysis Strength, Wea ness, Opportunities & _____________ are i mportant consideration a. Threats b. Thought c. Time d. Things 2. Too liberal an approach will spoil goods & what does too many controls i n management bring? a. Rigidity b. Flexibility c. Elasticity d. Robustness 3. a. b. c. d. 4. a. b. Human resource function can have Computer Industrial relations Safety Welfare It is difficult to say when man competes & when he co-operates True False

5. An Organization goes through stages of inception, growth & maturity & ca n be revitalized by a. Planning fresh business initiative b. Dreaming of Future c. Putting more resources d. Restart new business

7. a. b. c. d. 8. a. b. c. d.

Generally an interview consists of Organization s expectations Candidate s expectation Suitability to both Persuasion Machinery requires maintenance & up eep because it is Used for life Bad handling Non standard material used Improper designing

9. Physical wor is expressive, anybody can create a favourable impression by performing it a. True b. False 10. a. b. Control philosophy is Not for finding faults but for signaling deviations Increasing performance ability

6. actions a. b.

In planning period we should loo today True False

for future for which we can ma e some

Hotel____Bartender_____ Hospital____Ward Boy____ Insurance____Agent____ Tourism___Guides____ That which cannot be rewor ed or returned must be chosen as a critical p True False A broad statement of purpose for future is called _____________ Objective Goal Vision Mission When authority is accepted by person, the responsibility is said to be Assumed by such a person Not necessary to assume responsibility Handover to subordinate Ma e it s bosses responsibility

13. a. b. c. d. 14. a. b. c. d.

12. oint a. b.

11. s) a. b. c. d.

Match the following (Ward Boys, Actuary, Guides, Cler , Agent, Bartender

c. d.

Create wor culture Using carrot & stic