Professional Documents
Culture Documents
Purpose
This form is to be used when a client/user requests the addition or reconfiguration of a computer on
Treutlen County Board of Education network.
Prior to Installation
Prior to installation, ensure that a Move/Add/Change Request Form has been completed. The client/user
must also be contacted in order to schedule a date and time for service.
_____ Other
_____ Check for additional data by searching for .doc, .xls, and .wpd
_____ Palm/Pocket PC desktop profile (if applicable)
List any other folders/files included in backup and transfer:
_____________________________________________________________________
_____________________________________________________________________
_____________________________________________________________________
*The user is responsible for backing up any music or photo files before the installation
appointment.
Rebuild
New Installation
Yes
No
Network properties:
IP address:
__________________________________
Gateway:
__________________________________
DNS host:
__________________________________
Computer name:
__________________________________
Workgroup:
__________________________________
__________________________________
__________________________________
___________________________
Yes
No
Yes
No
1.
_____ Configured the network properties (IP address, gateway, host, OS domain, computer name,
workgroup)
2.
3.
_____ Transferred My Documents personal files and user profile from external storage device and
place in correct folders
4.
E-mail setup:
5.
6.
Browser setup:
_____ Other
_____ Other
Software setup:
________________________ ____________________________
________________________ ____________________________
________________________ ____________________________
________________________ ____________________________
_________________________ __________________________
_________________________ __________________________
_________________________ __________________________
Type: _______________________
_____ Local
_____ Local
_____ Networked
_____ Networked
Path: _______________________
Path: _______________________
_____ Deleted unnecessary icons from the Desktop and Start menu.
_____ Had user set logon password.
_____ Can open their e-mail account and has received a test message.
_____ Can access old saved mail.
_____ Has located sent mail.
_____ Can access all applications used on a regular basis.
_____ Has all requested and approved software packages installed and are functioning properly?
_____ Has verified speaker functionality.
E) Receive Verification
Fill out the following form and have the user sign, verifying the installation.
Technician Name: ___________________________
Date: _______________
I, ___________________, verify that the above tasks were completed and that I have been instructed in
using my new computer.
User Signature ______________________________
Date: _______________
IT Records Form
A copy of this completed form should be kept on file to ensure that service information is catalogued for
each user workstation.
Technician Assigned:
Call ID#:
_______________________________________________
_____________________________
Brand: ___________________
Model#: ___________________
CPU: __________________
IP: ________________________________