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Basic Business English Vocabulary practice (for beginners) 1

Choose the correct response to complete each of the following sentences:

1. He is the head of the accounting department = He's __________________________ of the accounting department. a) in charge b) charge c) in control 2. I'd like to __________________________ you to Lisa, our database specialist. a) introduce b) meet c) assist 3. I'm __________________________ manager at Disney. (There are many managers there) a) the b) an c) a 4. I'm __________________________ CEO of Herbalife International. (There is only one CEO) a) a b) the c) an 5. James always does __________________________ well. a) job b) working c) his job 6. You should always call the customer by their __________________________, not their first name. a) last name/surname b) second name c) familiar name 7. I remember faces very well = I'm __________________________ a) good with faces b) good at faces c) good in faces 8. Do you have any __________________________ on you? a) cards of business b) work cards c) business cards 9. Another word for colleague is __________________________. a) compatriot b) co-worker c) acquaintance 10. Our business is __________________________. We have to hire two more people. a) slowing down b) growing c) growing up

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Basic Business English Vocabulary practice (for beginners) 1 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Basic Business English Vocabulary practice (for beginners) 10


Choose the best response to complete each sentence:

1. We haven't been very ________________________ in promoting our products. ( = we haven't been promoting our products too much) a) action b) acting c) active 2. We're investing money in areas where we think we can grow and be ________________________. a) profit b) profitable c) profiting 3. The inflation rate has been ________________________ higher by rising food and energy costs. a) put b) pushed c) increased 4. The ________________________ results surprised everyone. a) better-than-expected b) better-than-thought c) beat expectations 5. I expect this to become the next big ________________________. ( = popular thing) a) trendy b) trend-setter c) trend 6. Job opportunities are sometimes referred to as "job ________________________." a) prospects b) offers c) training 7. We expect this to ________________________ ( = change) in the months ahead. a) turn around b) turn out c) turn 8. They are the world's largest ________________________ of anti-inflammatory drugs. a) produce b) production c) producer 9. We used to make these cups from glass, but we ________________________ to plastic in 2004. a) swapped b) switched c) altered 10. Our factory is inspected on a ________________________. ( = regularly) a) regular basis b) scheduled visit c) time to time

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Basic Business English Vocabulary practice (for beginners) 10 ANSWERS:


a) c b) b c) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Basic Business English Vocabulary practice (for beginners) 2

Choose the correct response to complete each of the following sentences:

1. Many companies require you to wear a nice shirt and a __________________________ to work. a) tie b) hat c) belt 2. Lowest paying jobs = __________________________ jobs a) Small wage b) Minimum wage c) Little wage 3. I always have a __________________________ attitude. ( = I'm always optimistic) a) positive b) negative c) pleased 4. I want to __________________________ for this seminar. a) sign b) sign up c) sign in 5. Victoria was __________________________ today. a) late 15 minutes b) late by 15 minutes c) 15 minutes late 6. To be __________________________ means to always be on time. a) punctured b) punctuated c) punctual 7. The amount of work that you have to do is called your __________________________. a) workload b) job-load c) work-heap 8. Please let me know __________________________. a) through email b) by email c) with email 9. I'm sorry, he just __________________________ ( = left the office). He'll be back in half an hour. a) stormed out b) walked c) stepped out 10. He is always __________________________ to help me. a) willing b) wants c) wailing

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Basic Business English Vocabulary practice (for beginners) 2 ANSWERS:


1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Basic Business English Vocabulary practice (for beginners) 3

Choose the correct response to complete each of the following sentences:

1. I need a new chair. This one is not very __________________________. a) common b) comfortable c) comforting 2. He __________________________ his time very well. a) counts b) takes c) manages 3. There's no rush. __________________________ your time. When you finish the report, let me know. a) Make b) Take c) Count 4. My __________________________ is $50,000 per year. a) salary b) sale c) celery 5. In Canada, __________________________ are higher than in the United States. a) taxes b) tax c) taxation 6. 25% of my __________________________ goes to taxes. a) cash b) incoming cash c) income 7. I'm __________________________ right now, can we talk in one hour? a) busy b) occupied c) business 8. My __________________________ is very important to me. a) career b) workload c) working 9. These days I almost have no __________________________. a) fun time b) free time c) good time 10. We have to __________________________ ( = discuss/review) this report. a) go b) get over c) go over

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Basic Business English Vocabulary practice (for beginners) 3 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Basic Business English Vocabulary practice (for beginners) 4

Choose the correct response to complete each of the following sentences:

1. Can you finish this __________________________ 5:00 PM today? a) by b) in c) until 2. I don't think he's __________________________ ( = here) today. a) alone b) around c) along 3. My __________________________ change all the time. ( = what I have to do changes all the time) a) duty b) responses c) duties 4. It's a manager's job to __________________________ duties to an employee. a) assign b) assist c) assail 5. Could you please __________________________ ( = help) me with this? a) assail b) assign c) assist 6. He is always very __________________________. a) helping b) helpful c) help-giving 7. This has to be done __________________________. a) as soon as possible b) as soon as probable c) as soon possible 8. I got pregnant and was on __________________________ for six months. a) live b) (maternity) leave c) maternal 9. We were unable to come to an __________________________. ( = We were unable to agree) a) agree b) agreement c) action 10. I don't work full-time. I work __________________________. a) partly b) part-schedule c) part-time

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Basic Business English Vocabulary practice (for beginners) 4 ANSWERS:


1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Basic Business English Vocabulary practice (for beginners) 5

Choose the correct response to complete each of the following sentences:

1. George doesn't have a job. He's __________________________. a) unaware b) unknown c) unemployed 2. It's a lot of work, but I can __________________________ it. a) hand b) handle c) answer 3. Every meeting has an __________________________. This is a list of things that you have to discuss (go over) during the meeting. a) agency b) agenda c) agent 4. There is no __________________________ on this = Not everyone agrees about this. a) consensus b) census c) complaint 5. If something is mandatory, __________________________. a) it does not have to be done b) it is has to be done by a manager c) it has to be done 6. I think I should __________________________ ( = take part) in these discussions. a) participate b) part c) control 7. I'm sorry, but could you please __________________________ ( = explain) what you mean by that? a) clarify b) clear c) clear out 8. Most meetings are held in the __________________________. a) lunch room b) stairwell c) boardroom 9. You and I make a __________________________! = You and I work really well together! a) great duo b) great team c) great friends 10. I'd like to hear your __________________________ about this. ( = I'd like to know what you think about this) a) opinion/ thoughts b) speech c) brainstorming

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Basic Business English Vocabulary practice (for beginners) 5 ANSWERS:


1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Basic Business English Vocabulary practice (for beginners) 6

Choose the correct response to complete each of the following sentences:

1. We had to __________________________ some money to expand our business. a) burrow b) borrow c) borough 2. Victoria is very rich. She and her husband made a ___________________ ( = a lot of money) in real estate. a) fortune b) fort c) sale 3. I can't invest in your business because I can't ___________________ ( = find/gather) the money to do that. a) come down with b) come up with c) come to 4. A ___________________ executive is someone with a very high position within a company. a) top-level b) top-notch c) tip-top 5. Tom is not popular, but he is ___________________ by all the employees. a) respectfully b) respect c) respected 6. My manager almost never ___________________ my work. He's always very happy with the way I do things. a) praises b) criticism c) criticizes 7. Another way of saying "he was fired" is "he was ___________________." a) shown the door b) kicked out the door c) cleaning the door 8. You didn't know he was going to quit? No, I guess I missed all the ___________________ signs. ( = signs that something was wrong) a) warning b) stress c) billboard 9. Do you think it's ___________________ to buy things online? a) safety b) safe c) safely 10. A company that hasn't been around very long (a new company) is often called a ___________________. a) start-up (company) b) green company c) newbie

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Basic Business English Vocabulary practice (for beginners) 6 ANSWERS:


1) b 2) a 3) b 4) a 5) c 6) c 7) a 8) a 9) b 10) a

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Basic Business English Vocabulary practice (for beginners) 7

Choose the correct response to complete each of the following sentences:

1. We need the board of directors to _____________ ( = support) this proposal. a) get in b) get up c) get behind 2. I have to take Friday _____________. ( = I can't come to work on Friday) a) away b) off c) free 3. I had a _____________ convincing the CEO to support my proposal. a) hard time b) bad luck c) hard luck 4. Our company _____________ ( = makes) bottle caps. a) produces b) a + c c) manufactures 5. We're the biggest _____________ of fireworks in the country. a) distribute b) distribution c) distributor 6. I can't ___________________ the meeting today ( = I won't be able to attend) - I've got an important project that's due this afternoon. a) make b) go c) assist 7. I recommend that we hire another web developer. John can't ___________________ all the work by himself. a) hand b) handle c) pursue 8. Let's start = Let's get ___________________ a) on b) start c) started 9. Let's ___________________ = Let's continue a) move on b) move up c) get some things straight 10. Veronica, could you please get ___________________ with Bob ( = contact Bob) this afternoon? a) in touch b) touch c) speaking

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Basic Business English Vocabulary practice (for beginners) 7 ANSWERS:


1) c 2) b 3) a 4) b 5) c 6) a 7) b 8) c 9) a 10) a

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Basic Business English Vocabulary practice (for beginners) 8

Choose the correct response to complete each of the following sentences:

1. We _____________ ( = finished) this contract last month. a) completed b) complicated c) complimented 2. You have $100 _____________ ( = that you have to pay) on your account. a) outlandish b) outstanding c) outspoken 3. I had a _____________ convincing the CEO to support my proposal. a) hard time b) bad luck c) hard luck 4. I learned from this experience = It was a _____________ experience a) learned b) learning c) learn 5. You will receive 50% _____________ ( = before you do the work), and the rest when you finish the contract. a) uptown b) upscale c) upfront 6. I have never ___________________ ( = had experience with) these types of clients. a) enticed b) assumed c) dealt with 7. How do I _____________ doing this? = What are the steps I should take in order to do this? a) go about b) go around c) go out 8. He spent a great _____________ ( = a lot) of time and money. a) dole b) deal c) dial 9. I'm not sure which loan I should _____________. a) apply b) apply to c) apply for 10. It's _____________ that you'll get rejected = You probably will not get rejected a) unlikely b) unlike c) unliked

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Basic Business English Vocabulary practice (for beginners) 8 ANSWERS:


1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Basic Business English Vocabulary practice (for beginners) 9


Choose the best response to complete each sentence:

1. Following months of ________________________ a successful strategy, we finally succeeded. a) trying to get developed b) trying to develop c) try developing 2. With ________________________ ( = As for) Jim's project - let's leave that for the next meeting. a) requirement for b) renowned for c) regard to 3. We plan to implement this in the ________________________ months. ( = in the near future) a) arriving b) coming c) close 4. There's ________________________ ( = It's very clear) that he is unhappy working here. a) little doubt b little doubt c) doubtful 5. He ________________________ two examples = He gave/showed two examples a) cited b) sided c) said 6. If something is ________________________, it gives you the wrong idea. a) misled b) misunderstood c) misleading 7. Digital media is ________________________ changing the marketing world. ( = it is causing big changes) a) dramatically b) ecstatically c) respectfully 8. We don't ________________________ this = We agree that this is true a) dispute b) dissolve c) discuss 9. This product never saw the ________________________. ( = it was never launched/released) a) daylight b) light of day c) moonlight 10. This serves to ________________________ us that we should never neglect our core customers. a) remember b) recall c) remind

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Basic Business English Vocabulary practice (for beginners) 9 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Training l ACCOUNTING: General vocabulary practice 1

Choose the correct response to complete each of the following sentences:

1. I __________________________ our profits for the previous accounting period. a) called b) gathered c) calculated 2. Your job will be to __________________________ and maintain financial records. a) promise b) prepare c) make 3. An accounting period is a period of time over which __________________________ are calculated. a) prophets b) profits c) profiteering 4. Accounts __________________________ refers to the money that is owed to the company by its clients/customers. a) receivable b) receptive c) respected 5. To accrue means to accumulate or _________________. a) decrease b) regret c) increase 6. My house has _______________________ ( = increased in value) by 10% in the past 9 months. a) appreciated b) depreciated c) approximated 7. I indicated all the accrued expenses on your balance _______________________. a) sheet b) paper c) note 8. These expenses are typically __________________________. ( = they occur regularly) a) pragmatic b) prodigal c) periodic 9. Another word for accounting is __________________________. a) finance b) bookkeeping c) money counting 10. A good accountant will help you keep _________________________of your business's finances. a) track b) trace c) score

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Business English Training l ACCOUNTING: General vocabulary practice 1 ANSWERS:


1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Business English Training l ACCOUNTING: General vocabulary practice 2

Choose the correct response to complete each of the following sentences:

1. I have a lot of experience in collecting financial information necessary for __________________ various tax returns. a) filing b) calculating c) forming 2. I find it really hard to keep track of my __________________. ( = the money I spend) a) expense b) expenses c) expertise 3. You have nothing to worry about. Your (financial) __________________ accurately reflect your business's income and expenses. a) profits b) profiteering c) records 4. The IRS is a government organization responsible for _________________ taxes in the USA. a) collecting b) receiving c) gathering 5. If the IRS __________________ you, they will want to inspect your financial records in detail. a) accepts b) edits c) audits 6. You should always keep __________________ ( = proof of payments) or other acceptable records of every payment to your business and every expenditure by your business. a) records b) receipts c) recipes 7. An expenditure is basically a __________________. a) payment b) bill c) tax form 8. What do you do with forms? a) you fill them up b) you fill them out

c) you fill them

9. One of your duties will be to summarize the company's income and expenditure records on a monthly __________________. a) base b) basis c) time 10. I can help you determine how much your business is worth at a specific __________________. a) time point b) timeframe c) point in time

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Business English Training l ACCOUNTING: General vocabulary practice 2 ANSWERS:


1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Business English Training l ACCOUNTING: General vocabulary practice 3

Choose the correct response to complete each of the following sentences:

1. In economics, a transfer _________________ is a non-compensatory government payment to individuals (such as welfare or social security benefits). a) pay b) payment c) paycheck 2. Things of value owned by a business are known as its _________________. a) assertions b) assessment c) assets 3. What's the opposite of an asset? a) cash b) a liability c) a liaison 4. Some think that the _________________ of many companies are overstated due to deceptive accounting practices. a) earnings b) money c) earning 5. Every company should have a clear record of their _________________ assets. a) fixed b) fix c) fixture 6. Is "book _________________" the same as "net worth"? a) evaluation b) validation c) value 7. Not only has the company __________________ a lot of capital, but it has done so efficiently. a) invested b) invest c) to invest 8. The breakeven point in sales dollars can be calculated by _________________ a company's fixed expenses by the company's contribution margin ratio. a) dividing b) devising c) demising 9. Our company's _________________ ( = not fixed) expenses are approximately $45,000 per month. a) various b) variable c) veritable 10. By forming a corporation, you can _________________ to only those assets owned by your corporation. a) check your liability b) stop your liability c) limit your liability

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Business English Training l ACCOUNTING: General vocabulary practice 3 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Training l ACCOUNTING: General vocabulary practice 4

Choose the correct response to complete each of the following sentences:

1. An accountant who reviews the accounting procedures of a company is called _________________. a) an auditor b) an audience c) a lawyer 2. Do you have any experience in using an _________________ costing system? a) activation-based b) activity-based c) actively-based 3. A general _________________ in business says that 20% of the product line produces 80% of the sales. a) rule of thumb b) famous rule c) rule of thumbs 4. The term "equity" refers to the owners' _____________________ of the business. a) partition b) share c) sharing 5. An expenditure will not necessarily show up on the income _____________________ at the time the expenditure is made. a) paper b) check c) statement 6. All expenditures _____________________ ( = in time) show up as expenses. a) immensely b) eventfully c) eventually 7. Something is an "expense" if it is _____________________ against revenue during an accounting period. a) chargeable b) charge c) charging 8. Our company's _____________________ year begins on May 1st. a) frisky b) fiscal c) money-making 9. Thanks to your hard work, we've seen some positive changes in sales _____________________. ( = we have started selling more) a) level b) approach c) volume 10. We really need to start keep our business _________________ organized. a) transactions b) transitions c) translations

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Business English Training l ACCOUNTING: General vocabulary practice 4 ANSWERS:


1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English Training l ACCOUNTING: General vocabulary practice 5

Choose the correct response to complete each of the following sentences:

1. A statement of _________________ helps you keep track of your business's finances. a) cash flow b) cash flowing c) money flow 2. Customers usually come here looking for _________________ advice. a) financial b) finances c) finance 3. This plan is economically _____________________ ( = profitable). a) fast b) worthy c) feasible 4. "Liquid" assets often refer to _____________________. a) credit b) cash c) checks 5. A flat-rate plan ______________________ marginal costs. a) elaborates b) takes c) eliminates 6. In accounting, a cost that does not _____________________ ( = change) with the level of production or sales is referred to as "overhead". a) vary b) variable c) variety 7. There are two types of profit: gross profit and _____________________. a) net profit b) non-gross profit c) netto profit 8. "Net profit after taxes" is what's called "the bottom line", - it's the _____________________ after everything has been subtracted. a) netto income b) gross income c) net income 9. An element of _____________________ is always present in all business activities. a) risky b) risk c) risque 10. A _____________________ of an item in account books (because it no longer has any value) is what's known as a "write-off". a) cancel b) cancellation c) constellation

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Business English Training l ACCOUNTING: General vocabulary practice 5 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Training l ACCOUNTING: General vocabulary practice 6

Choose the correct response to complete each of the following sentences:

1. The partners of the accounting firm gathered in Tampa for their _________________ meeting. a) annul b) annual c) annually 2. His last company owes millions in _________________ taxes. a) non-payable b) paid c) unpaid 3. Tax _________________ help wealthy investors hide millions of dollars in taxable income. a) hideouts b) sheds c) shelters 4. Lawyers or accountants who work in the same firm are often referred to as _________________ , not "employees". a) buddies b) partners c) workers 5. My accountant advised me that this approach would be much more _________________. ( = profitable) a) rich b) lucid c) lucrative 6. I would welcome an opportunity to analyze your company's __________________ ( = financial records) in detail a) bookings b) bookkeeping c) books 7. He's one of our __________________ clients. = He hired us to do audits for his company. a) audible b) audit c) audition 8. CFO stands for "chief __________________ officer" a) financially b) financed c) financial 9. I'm not questioning your tax __________________ - I just think that this approach would not work for our company. a) strategic b) strategy c) layout 10. Microsoft __________________ nearly 60% of its total United States revenues from software sales. a) drives b) derives c) derides

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Business English Training l ACCOUNTING: General vocabulary practice 6 ANSWERS:


1) b 2) c 3) c 4) b 5) c 6) c 7) b 8) c 9) b 10) b

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Business English Practice Test | Topic: Advertising-related vocabulary 1

Choose the correct response to complete each of the following sentences:

1. We just ______________ ( = got) five new contracts in China. a) landed b) lost c) listed 2. We have to create a ______________ for a new deodorant. a) campaign b) company c) approach 3. Someone once said that "all's ______________ in love and advertising." a) even b) normal c) fair 4. It's hard to develop a campaign for a product that many people perceive ______________. a) negative b) negatively c) bad 5. The stakes are high = A lot is at ______________ ( = a lot can be gained or lost) a) hand b) sake c) stake 6. This campaign is ______________ ( = focused/based) on the concept of family. a) centered b) concerned c) called 7. Our biggest creative ______________ is to associate the product characteristics with the spirit of Christmas. a) challenge b) call c) check 8. Advertising has to be consistent with the brand "______________". ( = the way the company/advertiser wants the brand to be seen/perceived) a) sight b) visual c) vision 9. The agency got it ______________. That's not the direction we wanted to go with this. a) incorrect b) all wrong c) improper 10. Very often in advertising, there's more to a message than meets ______________. ( = there is also a hidden message) a) your eye b) the eye c) an eye

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Business English Practice Test | Topic: Advertising-related vocabulary 1 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Practice Test | Topic: Advertising-related vocabulary 2

Choose the correct response to complete each of the following sentences:

1. We ______________ ( = placed) an ad in the local paper. a) took out b) took over c) took in 2. This idea has a lot of ______________. ( = it looks like it could work) a) potential b) patience c) patent 3. Don't _____________ your time trying to convince him. He has already decided to hire another agency. a) make b) waste c) throw 4. For this product, we need to anticipate questions buyers might have and _____________ them in the advertisement. a) address b) say c) tell 5. I don't think their ads are visually _____________. ( = I don't think they look good) a) accepted b) appalling c) appealing 6. We got a lot of new customers because of a spot we _____________ on a local (TV) station. a) ran b) set c) located 7. Creating name awareness does not happen _____________. ( = it takes time) a) at night b) overnight c) nightly 8. _____________ planning is essential in creating an effective ad campaign. a) Ahead b) Advance c) In advance 9. _____________ simple. The client doesn't want an ad that's too fancy/complicated. a) Keep b) Arrange it c) Keep it 10. We specialize in _____________ and label design. a) packs b) boxes c) packaging

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Business English Practice Test | Topic: Advertising-related vocabulary 2 ANSWERS:


1) a 2) a 3) b 4) a 5) c 6) a 7) b 8) b 9) c 10) c

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Business English Practice Test | Topic: Advertising-related vocabulary 3


Choose the best response to complete each sentence:

1. This type of advertisement has ______________ ( = has been successful) in the past. a) performed well b) gone the distance c) marginalized 2. Last year our agency won three big accounts with $25,000 in total ______________. ( = we had $25,000 worth of business) a) billings b) bills c) bill payments 3. A ______________ account = A huge/enormous account a) block-beater b) block c) blockbuster 4. A ______________ is an attempt to convince someone to buy something or hire someone. a) patch b) pitch c) punch 5. If an ad is described as "celebrity-______________", it means that it's full of celebrities. ( = famous people) a) drowned b) full c) drenched 6. The last advertising campaign helped us regain the ______________ ( = to be ahead) in worldwide market share. a) lead b) first c) primary 7. Some people refer to the advertising business as the "______________." a) ad-biz b) advertise-biz c) commercial factory 8. When an advertising agency refers to it's ______________, it's referring to the work/projects that it does. a) collateral b) leads c) output 9. An effective advertising agency should seem personable and ______________. a) approaching b) approachable c) reproaching 10. One of our designers specializes in ______________-graphics. ( = moving graphics) a) motioned b) motion c) movie

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Business English Practice Test | Topic: Advertising-related vocabulary 3 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Practice Test | Topic: Advertising-related vocabulary 4


Choose the best response to complete each sentence:

1. Our recent account ______________ have allowed us to hire 100 more people. a) wins b) winnings c) winability 2. I enjoy working for them because they encourage original, ______________ ( = not typical) work. a) deceptive b) distinctive c) dissenting 3. A ______________ challenge = A big challenge a) stiff b) stuffed c) stopped 4. A mistake (or a unsuccessful attempt to do something) is commonly referred to as a ______________. a) mismatch b) misfire c) misanthrope 5. Last year our agency won three ______________ competitions. ( = competitions in which other agencies from the whole country participate) a) nation-level b) nationalistic c) national/country-level 6. This is where the line between advertising and marketing begins to ______________. ( = where it begins to become difficult to tell what is advertising and what is marketing) a) fade b) shift c) blur 7. We don't do anything on ______________ - we require payment for everything we work on. a) spec b) the spot c) call 8. This part of the portfolio displays the brand ______________ work that we've done. ( = shows examples of how we changed the look of a brand) a) transfer b) transformation c) shift 9. A well-planned advertising campaign can be an effective way to ______________ a brand. a) construct b) decipher c) build 10. We're talking about a $100 million-______________ account. ( = an account that's probably worth more than $100 million) a) plus b) more c) over

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Business English Practice Test | Topic: Advertising-related vocabulary 4 ANSWERS:


1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English Practice Test | Topic: Advertising-related vocabulary 5


Choose the best response to complete each sentence:

1. During the recession, marketers have learned that interactive marketing is ______________. ( = the correct approach) a) groundbreaking b) the way to go c) a way to be 2. Marketing that involves a "conversation" between the prospective client and the company is called ______________ marketing. a) distinct b) stifled c) interactive 3. He has already predicted ______________ likely conditions. ( = what the conditions will be like in the future) a) in the future b) future c) futuristic 4. Advertising ______________ = Media for advertising (TV, radio, mobile, online videos, etc.) a) channels b) locales c) lands 5. I doubt the ______________ of this approach. a) effectiveness b) affected c) affectation 6. Internet forums, weblogs, social blogs, and podcasts are all examples of ______________ media. a) society b) outdated c) social 7. We have to ______________ the advertisement to this particular need. = We have to adjust the advertisement to meet/address this particular need. a) tailor b) tell c) tally 8. If an advertising campaign _______________, that means it achieved the opposite effect of what it wanted to achieve. a) backfires b) backs away c) backs down 9. He's brought a lot of ______________. = He has obtained a lot of contracts for the company. a) work out b) work in c) work through 10. A _______________ campaign = A (very) decisive campaign a) black-or-white b) make-or-take c) make-or-break

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Business English Practice Test | Topic: Advertising-related vocabulary 5 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Practice | Topic: Banking/Investing/Financial terms 1


Choose the correct response to complete each of the following sentences:

1. I'd like to _________________ an account. a) open b) start c) commence 2. You don't have any _________________ ( = money) in your account. a) funds b) fun c) funding 3. The bank _________________ my husband's credit card because he didn't pay his credit card bills. a) reneged b) retracted c) cancelled 4. A document which shows all your withdrawals and deposits (usually for one month) is called a "bank __________________" a) stapler b) statement c) bill 5. What's another way to say "to withdraw"? a) to make out b) to stake out c) to take out 6. I'd like to _________________ some money to my other account. a) transfer b) change c) switch 7. A cashier's check is a check that's _________________ by a bank. a) guaranteed b) guarantee c) warrantee 8. Another way to say "debit card" is _________________. a) credit card b) plastic card c) bank card 9. Is there _________________ around here somewhere? ( = a cash machine) a) an electronic machine b) an ATM c) a money machine 10. If you've lost your bank card you can _________________ for a new one. a) reply b) apply/reapply c) fill

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Business English Exercise | Topic: Banking/Investing/Financial terms 1 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Practice | Topic: Banking/Investing/Financial terms 2


Choose the correct response to complete each of the following sentences:

1. Your _________________ rate determines the repayments you make on the money you borrow from a bank. a) interest b) internal c) repayment 2. The money you borrow from a bank is called a _________________. a) loaner b) loan c) lone 3. I have to _________________ another loan. a) take out b) go for c) take in 4. If you'd like to buy a house, you will probably have to take out a _________________. a) statement b) mortgage c) marriage 5. A _________________ mortgage ensures that your interest rate will not change. a) variable rate b) fixed level c) fixed rate 6. Your home may be _________________ if you don't keep up repayments on your mortgage. a) retaken b) repositioned c) repossessed 7. Most banks have two types of personal accounts - checking and _________________. a) savings b) save c) saver 8. You can _________________ paying account fees if you keep a minimum daily balance of $1000 on your account. a) access b) avoid c) avert 9. What's the _________________ on my account? It's $450. ( = there's $450 in your account) a) bail b) money c) balance 10. Usually, higher balances earn higher _________________ . a) rates b) cash c) levels

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Business English Exercise | Topic: Banking/Investing/Financial terms 2 ANSWERS:


1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English Practice | Topic: Banking/Investing/Financial terms 3


Choose the correct response to complete each of the following sentences:

1. This account offers easy access, no minimum balance and no monthly _________________. a) server fee b) service fee c) serve-me-fee 2. A high-yield account "yields" ( = pays) more _________________ than a normal account. a) interesting b) interim c) interest 3. If your check "_________________", there was probably not enough money in your account to cover it. a) binds b) bounces c) burns 4. Many banks currently offer their customers the opportunity to do their banking _________________. ( = over the internet) a) online b) inline c) web 5. A person's credit _________________ is a formal evaluation of his/her loan-repayment history or potential. a) rating b) level c) rate 6. Informally, having a low credit-rating is referred to as having " _________________". a) good credit b) insufficient funds c) bad credit 7. A bank will not give you a loan unless you provide some kind of ____________________. ( = something of value as a guarantee of repayment) a) collateral b) collocation c) promise 8. If your bank account goes into "overdraft", it means ____________________. a) you owe the bank money b) the bank owes you money c) your balance is 0 9. A ____________________ loan is a loan backed up with collateral. a) security b) secured c) secular 10. ____________________ a mortgage or other type of loan can lower the monthly payments owed on the loan. a) Reworking b) Redoing c) Refinancing

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Business English Exercise | Topic: Banking/Investing/Financial terms 3 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Practice | Topic: Banking/Investing/Financial terms 4


Choose the correct response to complete each of the following sentences:

1. I'm sorry, Mr. Davis, but your check hasn't ____________________ ( = gone through) yet. a) cleared b) transferred c) claimed 2. Do you have any ____________________ debts? ( = debts that you have not paid off) a) excellent b) outstanding c) outsourcing 3. You'll have to ____________________ these forms. Once you do that, I'll give them to our bank manager for approval. a) fill b) filter c) fill out 4. We'll ____________________ your lost card. No problem. a) replace b) redo c) remake 5. To ____________________ money to someone's account means to transfer money into someone's account. a) wave b) waive c) wire 6. We have to reset your ____________________ number. ( = the secret code for your bank/ATM card) a) pine b) PIN c) secret 7. I keep half of my savings in an account, and the other half in a ____________________ box at my bank. a) safe-deposit box b) safe-keeping box c) safety box 8. A money market account is a combination checking and savings account, one in which your bank ____________________ your deposited money for you. a) investigates b) invests c) interests 9. Bankrate.com is a good place to check which banks and credit unions ____________________ for various accounts. a) offer the good deals b) offer the best deals c) provide you with best deals 10. Each account has different ____________________ ( = characteristics). You should decide which ____________________ are most important for you. a) qualities b) figures c) features
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Business English Exercise | Topic: Banking/Investing/Financial terms 4 ANSWERS:


1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Business English Practice | Topic: Banking/Investing/Financial terms 5


Choose the correct response to complete each of the following sentences:

1. A ____________________ bank account is one that you share with another person. a) joined b) together c) joint 2. I think that a business account is more ____________________ to your needs. a) suit b) suitable c) seeable 3. One of the main duties of a financial ____________________ is to offer a range of non-deposit investment products and services. a) counselor b) consultant c) council 4. One of your responsibilities will be to ____________________ ( = put together) weekly and monthly financial reports for management. a) compile b) compromise c) control 5. We closely monitor investment activity to ensure customers are receiving accurate investment ______________________. ( = advice) a) commendations b) compensation c) recommendations 6. Please ______________________ ( = be patient with me). I'm new to investing. a) bear with me b) think with me c) bear me 7. This investment will yield a higher ___________________. ( = you will make more money with this investment) a) return b) cash c) satisfaction 8. My financial consultant helped me with my ___________________ planning. a) retired b) old-age c) retirement 9. Investors with a ___________________ portfolio have several (or more) different investments. a) different b) diversified c) diverging 10. Let me ___________________ your account to reflect the changes. a) update b) append c) inspect

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Business English Exercise | Topic: Banking/Investing/Financial terms 5 ANSWERS:


1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Business English Practice | Topic: Banking/Investing/Financial terms 6


Choose the correct response to complete each of the following sentences:

1. Asset ___________________ involves dividing an investment portfolio among different asset categories, such as stocks, bonds, and cash. a) allocation b) collocation c) information 2. In banking terms, someone's portfolio is a collection of their ___________________. a) investments b) investors c) graphic design projects 3. ___________________ investor is more likely to risk losing money in order to get better results. a) A passive b) A timid c) An aggressive 4. What's the opposite of an aggressive investor? a) A concerned investor b) A conservative investor

c) A cornered investor

5. ___________________ the stock market can be risky, but it often yields higher returns than other investments. a) Doing b) Working c) Playing 6. Proponents of diversification believe that you shouldn't put all your eggs ___________________. a) in one basket b) in one bag c) in one backpack 7. A mutual fund is a form of ___________________ investment that pools money from many investors and invests their money in stocks, bonds, and other securities etc. a) collective b) collected c) collated 8. A commodity is something that is relatively easily ____________________. ( = examples of this are crude oil, sugar, gold, etc.) a) trained b) traced c) traded 9. Whenever I __________________ ( = notice) a trend, I let my clients know about it. a) view b) spot c) sport 10. What are the __________________ risks associated with this approach? a) money-losing b) financial c) financier

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Business English Exercise | Topic: Banking/Investing/Financial terms 6 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Practice | Topic: Banking/Investing/Financial terms 7


Choose the correct response to complete each of the following sentences:

1. Last July's crisis sent financial markets into a ___________________. ( = they went down considerably) a) conundrum b) tailspin c) crisis 2. John A. Thain is often credited with ___________________ the New York Stock Exchange. a) refurbishing b) revitalizing c) renovating 3. He really turned this business ___________________ = He really made a big difference/ improvement. a) anew b) along c) around 4. The new direction ___________________ among investors. ( = made investors very nervous) a) nerved up b) fueled anxiety c) made anxious 5. A year after he arrived, he ___________________ a deal to merge with a rival bank. a) expressed b) experienced c) executed 6. He took a ___________________ ( = agreed to earn less money) to work here. a) pay cut b) salary increase c) payback 7. In finance, a "writedown" refers to the process of reducing the book value of an asset because it is ___________________ ( = worth too much) compared to the market value. a) overvalued b) undervalued c) valued 8. That bank did better than was expected last year because it took risks that it didn't fully ___________________ ( = let people know about). a) discuss b) close c) disclose 9. Banks usually ___________________ higher rates on long-term loans. a) charge b) in charge c) provide 10. Great news! Our bank is now ___________________ higher rates of return on certain savings and checking accounts. a) offering b) charging c) practicing

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Business English Exercise | Topic: Banking/Investing/Financial terms 7 ANSWERS:


1) b 2) b 3) c 4) b 5) c 6) a 7) a 8) c 9) a 10) a

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Business English Training | Topic: Modern Business Letters in English 1


Choose the best response to complete each sentence:

1. We're writing you in __________________________ to (= about) the email we received on... a) regards b) regarding c) view 2. __________________________... = On the other hand... a) Conversely b) Regrettably c) Incredibly 3. I received your email, in which you __________________________ (= described in detail) your plan to launch the product by next March. a) dated b) mentioned c) outlined 4. Sorry for __________________________ back to you so late. = Sorry for the late response. a) coming b) getting c) responding 5. Let's ___________________________ ( = arrange) a meeting for Friday. a) make up b) think up c) set up 6. At the present time... = At ___________________________ time... a) this b) current c) now 7. We usually ____________________ ( = communicate with) clients directly. a) deal with b) delve into c) dole out 8. It would really __________________ if you could send me some additional information. a) aid me out b) find it helpful c) help me out 9. I believe we should take a different ___________________________ = I think we should do something different. a) action item b) course of action c) action plan 10. I've ___________________________ ( = examined) your payment history, and I did notice the discrepancy that you mentioned. a) locked into b) looked into c) loaned out

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Business English Training | Topic: Modern Business Letters in English 1 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Training | Topic: Modern Business Letters in English 2


Choose the best response to complete each sentence:

1. This is the best way of __________________________ (= making sure) that everyone knows what's going on. a) ensuring b) providing security c) detailing 2. I'm attaching an __________________________ ( = detailed) list of damages. a) adequate b) itemized c) assertive 3. We'll require 20% of the total payment __________________________ ( = in advance), and the rest upon delivery of the merchandise. a) upfront/ up front b) in front c) at the front 4. I haven't had a chance to __________________________ (= look over) your file yet. a) reveal b) review c) revive 5. I'm going to ___________________________ ( = send) your email to my supervisor. a) upfront/up-front b) click c) forward 6. I'll be able to ___________________________ you a price ( = give you an estimate) by Friday. a) quota b) guess c) quote 7. Could you tell me more about the steps ____________________ in this process? ( = steps that make up this process) a) involved b) interested c) unveiled 8. Orders are usually processed __________________ ( = in the span of) two business days. a) with b) within c) find it helpful 9. How long does it ___________________________ ( = usually) take to produce 1,000 bags? a) casually b) simply c) normally 10. Unfortunately, we don't ___________________________ any discounts at this time. a) offer b) dish out c) submit

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Business English Training | Topic: Modern Business Letters in English 2 ANSWERS:


1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English Training | Topic: Modern Business Letters in English 3


Choose the best response to complete each sentence:

1. We __________________________ (= offer) a discount of 10% on orders of 1,000 or more. a) prove b) prevail c) provide 2. We __________________________ that the merchandise will be delivered in 2 business days. = We promise that you will receive the merchandise in 2 business days. a) warrantee b) guarantee c) warrant 3. If you require more information, please don't __________________________ to contact me. a) stop b) hesitate c) cut short 4. __________________________ to contact me if you have any other questions. a) Feel free b) Feel freedom c) Be free 5. I'm writing to let you know that the meeting has been ___________________________ to 4:00 PM. ( = The start of the meeting has been delayed until 4:00 PM.) a) pushed forward b) pushed aside c) pushed back 6. Let me go over some of the recent ___________________________. ( = some of the things that have happened recently) a) developments b) devaluations c) diagrams 7. I'm not ____________________ to provide that information. = I can't provide that information (usually because of legal reasons). a) at liberty b) at ease c) at all 8. I look __________________ to your response. = I'll be awaiting your response. a) ahead b) in the future c) forward 9. I would appreciate your help in this ___________________________. a) idea b) matter c) email 10. Hopefully we'll be able to ___________________________ ( = clear up/come to a decision about) this issue in the upcoming week. a) resolve b) resize c) reciprocate

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Business English Training | Topic: Modern Business Letters in English 3 ANSWERS:


1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Business English Exercise | Topic: Corporate Buzzwords/Jargon 1


Choose the correct response to complete each of the following sentences:

1. Well you've really got to hit the _____________________, Matt ( = to start working hard immediately). There's no time to waste! a) ground running b) ground falling c) floor running 2. Moving _____________________, ( = in the future) you'll be in charge of this project. a) forward b) foursome c) forehead 3. Mary, I don't feel like we're on the _____________________ here. a) same boat b) same wave c) same page 4. Let's _____________________ ( = talk) tomorrow. a) intermingle b) interface c) interfere 5. I'll take that _____________________ = We'll talk about that after the meeting. a) off-scale b) online c) offline 6. I'm super busy right now, I'll _____________________ with you tomorrow. a) touch base b) touch bars c) touch face 7. I don't have the _____________________ ( = time) to take this on right now. a) bandwidth b) band-aid c) banner 8. My plate is _____________________. = I'm really busy. a) filled b) round c) full 9. Let's _____________________ ( = analyze financial data) and see how they look. a) ride the numbers b) run the numbers c) run the digits 10. We've got to think _____________________. = We have to come up with some innovative solutions/ideas. a) outside the cube b) outside the box c) out of the boxes

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Business English Exercise | Topic: Corporate Buzzwords/Jargon 1 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Exercise | Topic: Corporate Buzzwords/Jargon 2


Choose the correct response to complete each of the following sentences:

1. Let's all meet and get our _______________________. ( = make sure we're well organized/ efficient) a) ducks in a row b) dogs in a row c) ducks in a lake 2. Paul, _______________________ me ( = contact me) next week about the sales report. a) pong b) ping c) pang 3. Well, that's a pretty good idea. Let's send it _______________________. ( = let's show it to upper management) a) up the flagpole b) up the river c) up the creek 4. _______________________ is the corporate way of saying "things that have to be done". a) Act items b) Action items c) Action things 5. The term "to _______________________" should not be used to mean "to go back to something" unless you're a cowboy. a) circle back b) go back c) circle back around 6. Presently, anyone who uses the word _______________________ to mean "enthusiastic", "active", etc., can easily become a laughing stock. a) reactive b) attractive c) proactive 7. In the modern business world, people aren't used, they're _______________________. a) leveraged b) leveled c) led-on 8. Actually, in many an office environment, people aren't even people anymore - they're _______________________. a) resourceful b) resources c) resonance 9. Let's put that in the _______________________. = Let's not worry about that right now. a) parking b) garage c) parking lot 10. You have to take _______________________ of this process. ( = You are responsible for this process) a) ownership b) own c) a break

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Business English Exercise | Topic: Corporate Buzzwords/Jargon 2 ANSWERS:


1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English Exercise | Topic: Corporate Buzzwords/Jargon 3


Choose the correct response to complete each of the following sentences:

1. We've got to make sure everyone is ____________________ for ( = everyone agrees to) our final implementation a) on the board b) on board c) on the boat 2. Paul, Javier, you guys are going to ____________________ on this. ( = You guys will be working together on this) a) tag b) tag each other c) tag team 3. Well, we just got our ____________________ orders. ( = instructions) a) march b) marching c) margin 4. A characteristic of a service or product that raises its perceived value is known as a "value____________________". a) add b) addition c) addict 5. Technology is a shifting ____________________. ( = Technology is something that always changes) a) paradigm b) parachute c) pear 6. Let's ____________________ = Let's talk a) diagram b) diatribe c) dialogue 7. We're going to have to ____________________ ( = tell the truth) and let him know we are five weeks behind schedule. a) open the kimono b) open the door c) let loose the iguana 8. This initiative will create the ____________________ needed to take our business to the next level. a) synergy b) symbiosis c) sanctity 9. This kind of corporate office jargon is sometimes referred to as ____________________. a) babble b) officespeak c) eloquent speech 10. To "get the ball ____________________" means to start something. a) to roll b) going c) rolling

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Business English Exercise | Topic: Corporate Buzzwords/Jargon 3 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Exercise | Topic: Contracts/Contract negotiations 1


Choose the best response to complete each sentence:

1. Generally speaking, it's not wise to accept a contract on the __________________________. ( = right away/ when you are shown the contract) a) sport b) spat c) spot 2. I told him I'd get __________________________ with an answer the following day. a) up b) back c) out 3. I'm not really happy with the __________________________ of this contract. a) terminology b) terms c) termites 4. To do something that goes against the terms of a contract is known as "__________________________" the terms of a contract. a) breaching b) bashing c) beating 5. We __________________________ a contract with them = We signed a contract with them a) turned over b) came along c) entered into 6. "Small __________________________" refers to the fine details of a contract, many of which are typed in a smaller __________________________ than the rest of the contract, hence the name. a) print b) printer c) printing 7. This contract can be __________________________ ( = ended) by either party. a) terminated b) stopped c) quit 8. Could you please confirm that __________________________? a) by writing b) writing c) in writing 9. This is the __________________________ ( = typical, normal) contract that we give to all our employees. a) standing b) standard c) standards 10. I need to __________________________ before signing it. a) have our legal expert look at this b) have a look from our legal expert look at this

c) our legal expert will

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Business English Exercise | Topic: Contracts/Contract negotiations 1 ANSWERS:


1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Business English Exercise | Topic: Contracts/Contract negotiations 2


Choose the best response to complete each sentence:

1. Almost any part of a contract can become a __________________________ of negotiation. ( = can be negotiated) a) point b) thing c) success 2. The most successful negotiators are the ones who are __________________________ for a negotiation. a) mostly prepared b) most prepared c) a lot of preparation 3. We just want to make sure that this is __________________________ to both of us. a) advantage b) advantages c) advantageous 4. We have to __________________________ ( = define) who is responsible for covering shipping costs. a) stipulate b) stimulate c) simulate 5. Every business relationship requires a little __________________________. a) take-and-give b) to-give-to-take c) give-and-take 6. Because of my limited work experience, I didn't have a lot of __________________________ power ( = I couldn't ask for too much) during the salary negotiations. a) bargain b) bargaining c) bartering 7. That is not something I'm __________________________ to negotiate. a) willing b) wanting c) desiring 8. Let's __________________________ ( = think of/ define) a figure that will be acceptable to both of us. a) come out with b) come up with c) get in with 9. We have made a lot of __________________________ already. ( = we have already accepted many of your terms) a) consent b) concessions c) connections 10. To meet someone "__________________________" means to make a compromise with someone. ex. We're willing to meet you __________________________ on this point. a) half-road b) half-heartedly c) half-way
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Business English Exercise | Topic: Contracts/Contract negotiations 2 ANSWERS:


1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Business English Exercise | Topic: Contracts/Contract negotiations 3


Choose the best response to complete each sentence:

1. I really believe that it is in our company's __________________________ ( = it would be beneficial for our company) to sign this contract. a) good interest b) best interest c) best practices 2. Negotiation frequently involves compromise. Too much __________________________, however, can be a bad thing. a) fluctuation b) flexing c) flexibility 3. Many negotiators __________________________ ( = develop) their own contracts before entering into negotiations. a) write in b) write up c) write out 4. We need to __________________________ ( = clearly define) this point - it's a little ambiguous. a) clarify b) clarity c) clear 5. I'm not too __________________________ on what you mean by that. = I don't really understand what you mean by that. a) clear b) clarity c) clarify 6. You will see that this contract __________________________ all the terms that we agreed upon during negotiations. a) produces b) promotes c) includes 7. He came into negotiations with a __________________________ list of items. ( = a list of items arranged by priority) a) prioritized b) priority c) prior 8. Our estimate was based on the __________________________ for proposal (RFP) that we received from them on August 20th. a) request b) requirement c) recourse 9. A "__________________________" is an important point (for one or more parties) that, if not agreed upon, will mean that the contract will not be signed. a) deal-burrier b) deal-breaker c) contract-breaker 10. Would it be possible to __________________________ ( = get rid of/ not include) these fees? a) wave b) waif c) waive
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Business English Exercise | Topic: Contracts/Contract negotiations 3 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Exercise | Topic: Contracts/Contract negotiations 4


Choose the best response to complete each sentence:

1. When you __________________________ an item, you try to get someone to change something about it. Ex. "They would like to __________________________ the fees." a) rename b) renovate c) renegotiate 2. I wanted to negotiate __________________________ certain amenities ( = benefits) to be included on the contract. a) that b) for c) with 3. They agreed to these points, but __________________________ we had to give up some of our demands. a) in a return b) in return c) to turn around 4. To negotiate certain points "__________________________" means to make sure that they do not appear on the contract. a) away b) in c) up 5. What happens if they fail to __________________________ with ( = if they go against) the terms of the contract? a) complete b) complain c) comply 6. You will see that this contract __________________________ all the terms that we agreed upon during negotiations. a) includes b) produces c) promotes 7. The contract was annulled, because one of the parties failed to __________________________ several key specifications. a) meet b) make c) mate 8. A __________________________ is a distinct stipulation (or provision) in a contract. a) fragment b) bit c) clause 9. A term such as "significant progress" is ambiguous. It's open to __________________________. a) interpreters b) interpretation c) translation 10. This contract __________________________ ( = makes certain) that your company will be the sole provider of catering services for our events. a) ensures b) issues c) endures
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Business English Exercise | Topic: Contracts/Contract negotiations 4 ANSWERS:


1c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Business English Vocabulary Practice | Topic: Employment counter offers 1


Choose the best response to complete each sentence:

1. My new job offers more growth __________________________. a) potency b) patents c) potential 2. I __________________________ decline your offer. a) with respect b) respectfully c) am respected 3. Everyone should know how to __________________________ ( = deal with) a counteroffer. a) take out b) handle c) hand out 4. Some people think that it is a ___________________________ to accept a counter offer from your present employer. a) bad idea b) bad news c) bad luck 5. An employee who resigns will most likely always be ___________________________ as a security threat, and as being disloyal. a) persuaded b) persuasive c) perceived 6. Employees who accept a counteroffer are often the first ones who get ___________________________ (by the company) when times get tough. a) laid off b) quit c) resigned 7. Many see a counteroffer as a way for a company to buy ___________________________. It stalls your departure while they look for someone to replace you. a) time b) loyalty c) work 8. He was really ___________________________, but I still declined. a) pervasive b) perceived c) persuasive 9. My boss made some ___________________________ ( = agreed to some of my terms), but it wasn't enough to prevent me from leaving the company. a) connections b) concessions c) conceptions 10. This offer is ___________________________. = I am tempted to accept this offer. a) tempting b) tempted c) attempting

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Business English Vocabulary Practice | Topic: Employment counter offers 1 ANSWERS:


1c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Business English Vocabulary Practice | Topic: Employment counter offers 2


Choose the best response to complete each sentence:

1. If someone sees you as a "fidelity risk", it means you are perceived as not being ___________________________. a) lazy b) loyal c) a liar 2. Many employees are ___________________________ ( = laid off/fired) within a year of signing a counteroffer. a) let go b) let up c) let down 3. When I ___________________________ to resign, they offered me a higher salary. a) treated b) threatened c) drafted 4. A lot of the things he said were very ___________________________. (= unclear, could be interpreted in a variety of ways) a) ambiguous b) unambiguous c) in ambiguity 5. I have carefully considered the ___________________________ ( = benefits/ positive aspects) of the two positions and have decided to go with the new one. a) merits b) factors c) fine print 6. Make sure you resign ___________________________. a) by paper b) in paper c) in writing 7. I let my boss know that I had ___________________________ ( = I was not interested) in a counter-offer. a) no desire b) no interest c) no concern 8. If you provide your employer with a list of ___________________________, you are providing a list of things that you are/were not happy with at your job. a) grievances b) statistics c) merits 9. He decided to ___________________________ at his job. = He decided to keep working at his present job. a) stay up b) stay out c) stay on 10. Most career advisors ___________________________ accepting a counter-offer. In fact, many feel that accepting such an offer can seriously hurt your career. a) give advice against b) present advice not c) advise against
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Business English Vocabulary Practice | Topic: Employment counter offers 2 ANSWERS:


1) b 2) a 3) b 4) a 5) c 6) a 7) b 8) c 9) c 10) a

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Business English Practice l Topic: Language used in cover letters 1

Choose the correct response to complete each of the following sentences:

1. I'm writing ____________________ your advertisement in the Los Angeles Times. a) in response to b) to respond at c) in respond to 2. I'm writing to ____________________ the possibility of employment with your company. a) inquire about b) inquest about c) question 3. I have a ____________________ deal ( = a lot) of experience in (sales, web development, making folk-art, etc.) a) big b) large c) great 4. I'm a ____________________ motivated self-started. a) high b) highly c) height 5. I have been ____________________ ( = formally or informally commended) for my ability to manage others. a) noticed b) notified c) recognized 6. I would very much like to meet with you ____________________ to discuss this position. a) in person b) personal c) for a chat 7. I would very much like to meet with you to discuss this position ____________________. a) in detail b) in details c) details 8. I will call you on Tuesday to arrange a ____________________ meeting. a) eye-to-eye b) nose-to-nose c) face-to-face 9. My main area of ____________________ is ( = what I know/do best is) ... a) expert b) expertise c) experienced 10. As the ____________________ CV/resume illustrates ( = shows) ... a) closed b) enclosed c) encapsulated

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Business English Practice l Topic: Language used in cover letters 1 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Practice l Topic: Language used in cover letters 2

Choose the correct response to complete each of the following sentences:

1. My academic training combined with my ____________________ work experience make me an excellent candidate for this position. a) previous b) before c) precious 2. This experience ____________________ me with complete confidence in my professional ability. ( = made me feel confident about what I do) a) insulted b) instilled c) installed 3. I am completely ____________________ in Spanish. a) fluid b) flowing c) fluent 4. I have a very good ____________________ of quality assurance. a) understanding b) comprehend c) understand 5. I developed strong ____________________ communication skills while working as a customer service representative for Bell South. a) verbose b) speaking c) verbal 6. During the ____________________ ( = span) of my career ... a) life b) course c) lifeline 7. I believe that I could be ____________________ asset to your organization. a) a valuable b) a value c) valuable 8. Please contact me at your ____________________ convenience. a) early b) earliest c) earlier 9. I graduated in June with a B.A. in Sociology ____________________ University of Georgia. a) from b) from the c) at the 10. Most recently, I have been working as a representative for a major pharmaceutical company, presenting and ____________________ various pharmaceutical products to potential clients. a) making promotions b) doing the promotions c) promoting

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Business English Practice l Topic: Language used in cover letters 2 ANSWERS:


1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Business English Practice l Topic: Language used in cover letters 3

Choose the correct response to complete each of the following sentences:

1. Because of the small size of this company, I have been ____________________ to and participated in most aspects of managing a business. a) averse b) exhibited c) exposed 2. ____________________ a Web Developer with MasterCard ( = when I was working as a WD at MasterCard), I was responsible for updating and maintaining all of the corporate websites. a) Since b) As c) Like 3. I ____________________ the development of ( = I helped develop) several prominent products. a) spoke about b) assisted in c) included 4. I believe that the ____________________ of my education, work experience, and personal interests make me an ideal candidate for this job. a) combination b) union c) unification 5. An ideal candidate = A ____________________ candidate a) good b) decent c) perfect 6. As I ____________________ ( = said, mentioned) earlier... a) indicated b) vindicated c) appointed 7. Please don't ____________________ ( = feel free) to contact me with any further questions. a) hesitate b) a value c) valuable 8. I look forward to ____________________ your reply. a) the reception of b) receive/get c) receiving/getting 9. My education and employment background are ____________________ ( = suitable) for the position. a) appalling b) appropriate c) appealing 10. Some of my ____________________ ( = tasks, etc.) included designing and testing the user interface of the company's corporate intranet. a) responsibilities b) responses c) respectability

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Business English Practice l Topic: Language used in cover letters 3 ANSWERS:


1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Business English Practice l Topic: Language used in cover letters 4

Choose the correct response to complete each of the following sentences:

1. I've done a bit of ____________________ about your company. = I have studied, found out about your company. a) research b) looking c) searching 2. As the school's main psychiatrist, I ____________________ ( = advised) teenagers about a variety of personal concerns. a) concealed b) counseled c) consolidated 3. In ____________________,... = What's more/Also,... *used when you want to give more examples of something a) addendum b) adding c) addition 4. work ____________________ = employment history a) background b) groundwork c) review 5. My previous job required me to ____________________ intermediary between the brokers and the investors. a) act the b) act like an c) act as an 6. This is my ____________________ ( = main, principal) area of interest. a) prime b) primary c) primordial 7. I am ____________________ ( = especially) interested in animal rights. a) particularly b) essentially c) intuitively 8. I am seeking to ____________________ myself with... = I am looking to get a job with... a) assert b) align c) assist 9. invaluable = ____________________ a) not valuable b) very valuable c) somewhat valuable 10. I believe that I can be of ____________________ ( = help, assistance, etc.) to both your company and your clients. a) goodness b) benevolence c) benefit
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Business English Practice l Topic: Language used in cover letters 4 ANSWERS:


1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Business English Practice l Topic: Sending/receiving email 1

Choose the correct response to complete each of the following sentences:

1. Could you please _____________________ that email that you got from Frank. a) forward me b) forward to me c) forward it to me 2. When you send your report to Tom, make sure to ______________________ me as well. a) forward b) copy (or cc - pron. "seesee") c) send 3. Somehow your email ended up in my ______________________ folder. a) trash mail b) bad mail c) junk mail 4. You must have ______________________ my message by mistake. a) deleted b) delete c) destroyed 5. Sending someone a "hidden" copy of an email is known as: a) cheating b) cc-ing someone (pron. seeseeing someone) c) bcc-ing someone (pron. beeseeseeing someone) 6. To send something by mistake = To send something ______________________. a) by chance b) by accident c) by error 7. You should always use appropriate, businesslike language in all ______________________ communications. a) electronic b) electric c) electrode 8. I thanked him for his ______________________. ( = answer) a) replication b) reply c) replay 9. Many big companies have a system which ______________________ ( = keeps track of/ checks) their employees' email. a) monitor b) monitors c) looks 10. I didn't get that ______________________. ( = file that is attached to a message) a) attack b) copy c) attachment

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Business English Practice l Topic: Sending/receiving email 1 ANSWERS:


1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Business English Practice l Topic: Financial aid (for students, etc.) 1

Choose the correct response to complete each of the following sentences:

1. This year, there is less __________________________ ( = aid) available to first year college students. a) assumption b) assertion c) assistance 2. Make sure you __________________________ ( = complete) the application carefully. Mistakes can be very costly. a) fill at b) fill out c) fill on 3. In the United States, the "Free Application for Federal Student Aid" is a good first __________________________ in trying to get financial aid. a) leap b) step c) go 4. Private __________________________ are also available for students with a high GPA. ( = grade point average) a) scholarships b) scholars c) scholastics 5. I completed the application, but I don't think that I'm __________________________ ( = I don't think I qualify) for aid. a) legible b) elected c) eligible 6. Completing financial assistance forms is a real _______________________. ( = is very problematic) a) hassle b) tassel c) castle 7. The new aid rules provide more money for __________________________ ( = poorer) students. a) needy b) needful c) needed 8. Our aid is fairly __________________________. ( = we don't have a lot of financial aid to give) a) limitless b) limiting c) limited 9. These scholarships are granted on a first-come, first-__________________________ basis. a) saved b) served c) solved 10. A pretty large amount = A __________________________ amount a) substantial b) subversive c) subtracted
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Business English Practice l Topic: Financial aid (for students, etc.) 1 ANSWERS:
1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Business English Practice l Topic: Financial aid (for students, etc.) 2

Choose the correct response to complete each of the following sentences:

1. Due to the high cost of education, children from better-__________________________ ( = wealthier) families sometimes also need financial aid. a) steeled b) heeled c) keeled 2. We determine your family's need based on a complicated __________________________ that takes into account a lot of different factors. a) form b) formality c) formula 3. When will you let us __________________________? a) to know b) know c) to find out 4. Can I call you to check the __________________________ of my application? a) status b) state c) step 5. Do I have to __________________________ you with proof of my income/investments? a) prolong b) promote c) provide 6. What is the __________________________ ( = last day) for filing the application? a) deadline b) death line c) debt line 7. The federal financial aid formula takes into account two main factors - assets ( = what you own) and __________________________ ( = what you make/earn). a) cash b) paychecks c) income 8. Do I have to __________________________ ( = write down/include) my retirement assets? a) list b) last c) lose 9. __________________________ means "per year". a) Anomaly b) Annually c) Annulled 10. Do not include these in the __________________________ of your assets. ( = when you count/sum up your assets) a) calculation b) collocation c) contraction

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Business English Practice l Topic: Financial aid (for students, etc.) 2 ANSWERS:
1) b 2) c 3) b 4) a 5) c 6) a 7) c 8) a 9) b 10) a

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Business English Practice l Topic: Global sourcing 1

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Choose the correct response to complete each of the following sentences:

1. Global sourcing helps companies _________________________. a) saving money b) (to) save money c) to retain money 2. The process of __________________________ is similar to global sourcing, but it refers to finding the cheapest services, not products. a) out-serving b) sourcing out c) outsourcing 3. Eastern Europe is not it our primary market, it's a _________________________ market for our company. a) second-level b) second-tier c) second 4. Right now, we're in the process of identifying several _________________________ ( = important) global suppliers. a) key b) great c) keyed 5. We're not happy with our current supplier. We have to pursue _________________________ ( = other) supplier sources. a) alternate b) altered c) allotted 6. IPO _________________________ "international procurement organization". a) stands b) signifies c) stands for 7. Global sourcing has helped our company to reduce costs _________________________. a) by 10% b) 10% c) in 10% 8. Foreign suppliers are often referred to as "_________________________" suppliers. a) offshore b) offline c) off-limits 9. When considering global sourcing options, it's important to ensure that price savings don't come _________________________ quality. a) instead of b) at the cost of c) in light of 10. More and more companies are using global sourcing = Global sourcing is _________________________. a) on the up b) going up c) on the rise
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Business English Practice l Topic: Global sourcing 1 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Exercise | Topic: Greenification 1
Choose the best response to complete each sentence:

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1. Greenification refers to making a company's practices, work environment, or products more environmentally ____________________. a) friendly b) friends c) like a friend 2. One way to make a company more environmentally responsible is to use ____________________ power ( = energy obtained from the sun/sunlight) instead of regular electricity. a) electrical b) solar c) sun 3. "______________________" means processing used materials into new products to prevent waste. a) Sustainability b) Recycling c) Reproduction 4. "___________________________" refers to using a natural resource so that it will also be availabe for future generations. a) Recycling b) Sustainability c) Reproduction 5. Customers are often willing to pay a _____________________ ( = higher) price for organic goods. a) proper b) prevalent c) premium 6. We want to make sure that this company does not cause a negative __________________________ ( = effect) on the environment. a) cause b) load c) impact 7. These new policies will help our store to be more energy __________________________. ( = less wasteful of energy) a) efficient b) evasive c) eventful 8. A "__________________________" resource is one that can be re-grown, produced again, etc. a) wasteful b) renewable c) good 9. Our office recently installed a water __________________________ system, so we no longer buy bottled water. a) filling b) fill-up c) filtration 10. Noise __________________________ ( = excessive noise in the work environment) is another factor to consider when greenifying one's place of work. a) pollution b) policy c) politics
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Business English Exercise | Topic: Greenification 1 ANSWERS:


1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English Training l Topic: Job interview terms/expressions 1

Choose the correct response to complete each of the following sentences:

1. When did you start your current ____________________ ( = job)? a) position b) place c) work 2. I left my last job because I felt that they didn't recognize my ____________________. a) accomplishments b) accommodations c) acclimation 3. I've always been a team ____________________. ( = I've always worked well with other people) a) play b) worker c) player 4. I believe I'm a good ____________________ for this position. a) fitness b) fit c) man 5. Tell me a little about your ____________________ job. ( = your last job) a) past b) finished c) previous 6. I developed good communication skills ____________________ as a customer service representative. a) while working b) when working c) by working 7. What does "rep" stand for? a) representative b) republican

c) reprimand

8. You shouldn't discuss salary until the interviewer ____________________. ( = starts talking about it) a) brings up b) brings it on c) brings it up 9. An interviewer might ask you what your "salary ____________________" are. This is the formal way of asking how much money you require. a) needs b) requirements c) desires 10. Many companies want to hire someone who can ____________________ well. a) take pressure/stress b) handle pressure/stress c) get pressure/stress

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Business English Training l Topic: Job interview terms/expressions 1 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Training l Topic: Job interview terms/expressions 2

Choose the correct response to complete each of the following sentences:

1. I had a good working relationship with my ____________________ ( = boss). a) supervisor b) superior c) superintendent 2. During an interview, you might be asked to describe how you ____________________ ( = resolved) a difficult situation. a) dealt b) dealt with c) went through 3. We need someone who can work under minimum ____________________. a) supervision b) supervisor superior 4. Instead of using the word "difficult" to describe something, you should use a more positive word like: a) really hard b) challenging c) awful 5. Is there an ___________________ of which you are particularly proud? a) action b) atonement c) achievement 6. An interviewer will ask you about your strengths, but might also ask about your ___________________. a) challenges b) week c) weaknesses 7. I was ___________________ for developing the company's intranet. a) responsible b) made c) responsive 8. Some of my ___________________ included helping customers, filing complaints, and dealing with emergency situations. a) jobs b) duties/ responsibilities c) activities 9. When someone asks you to "outline your experience" they want you to: a) forget about your experience b) brag about your experience c) talk about your experience 10. Things/activities done on your free time (hobbies, etc) are known as " ___________________ activities". a) extracurricular b) extra c) extraneous
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Business English Training l Topic: Job interview terms/expressions 2 ANSWERS:


1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English Training l Topic: Job interview terms/expressions 3

Choose the correct response to complete each of the following sentences:

1. You should always make the employer feel like you have ___________________. a) much to give b) a lot to offer c) to offer 2. The interviewer asked me if I'm good at meeting __________________. ( = getting things done at the required time) a) borders b) new people c) deadlines 3. Did you send a __________________ letter to the person who interview you? a) thanks b) thank-you c) thanks-a-lot 4. When an employer asks you how you see yourself five years from now, s/he wants to know about your __________________. a) career goals b) working goals c) work ideas 5. Can you explain the __________________ ( = missing time) in your employment history? a) gap b) blank c) space 6. Do you prefer working alone or __________________? a) in team b) with a team c) in a team 7. The employer asked Karen about what motivates her to "go the extra mile" on a project. In this context, to "go the extra mile" means __________________: a) to do more than is necessary b) to become very tired c) to run hard 8. I'm sorry but you're just not ___________________ enough for this position. a) qualified b) qualification c) quality 9. When you make the decision to leave a job it's called "quitting" - When your boss makes that decision because of something bad that you've done, it's called "being ___________________". ex. John was ___________________ for stealing a stapler. a) fire b) fired c) thrown 10. When you are told to leave a job because there's not enough work, money, etc. to keep you there, it's called "being ___________________." a) left b) fired c) laid off
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Business English Training l Topic: Job interview terms/expressions 3 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Training l Topic: Job interview terms/expressions 4

Choose the correct response to complete each of the following sentences:

1. "What is your greatest weakness?" is an example of a _____________. You're actually supposed to talk about a strength, but make it sound like a weakness. a) trick question b) fake question c) crazy question 2. I was impressed with the last _____________. He knew a lot about our company. a) application b) potential worker c) candidate 3. I'm already _____________ with ( = I already know) some of these issues. a) familial b) familiar c) in-the-know 4. "_____________ to your interview" means "before your interview." a) Previously b) Prior c) Ahead 5. I was _____________ ( = expecting) that question, so I answered it perfectly. a) anticipating b) guessing c) awaiting 6. _____________ questions = Typical questions a) Underhanded b) Medium c) Standard 7. You should never _____________ ( = criticize) previous employers. a) badmouth b) talk back to c) talk around 8. Men are often advised to wear _____________, dark shoes to an interview. a) shined b) shining c) spotless 9. I brought some _____________ ( = additional) copies of my CV. a) added b) extra c) extraneous 10. Managers should have strong _____________ skills. a) lead b) leader c) leadership

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Business English Training l Topic: Job interview terms/expressions 4 ANSWERS:


1) a 2) c 3) b 4) b 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Exercise | Topic: FINANCE - Jobs in finance 1


Choose the best response to complete each sentence:

1. A __________________________ is someone who buys and sells stock. a) stockbroker b) stock-seller c) insurance broker 2. An insurance broker will help you find the best insurance __________________________ at the best price. a) politics b) policy c) tax 3. An tax consultant is someone who can __________________________ you on how to pay less tax. a) advise b) advance c) advocate 4. A tax-__________________________ (or "IRS auditor" in the USA) is someone who makes sure that you're paying enough taxes. a) official b) inspector c) broker 5. A company's finance _________________ (also known as a CFO) is usually that company's chief accountant. a) official b) boss c) director 6. A bank _______________________ is a bank employee who deals directly with most customers. a) guard b) inspector c) teller/cashier 7. A bank manager is the person responsible for a particular _______________________ of a bank. a) branch b) building c) inspection 8. A financial advisor is someone who advises people on how to __________________________ their finances. ( = financial affairs) a) advise b) manage c) keep 9. My __________________________ always prepares my tax return for me. a) trader b) inspector c) accountant 10. A venture capitalist is basically _________________________. a) an investor b) an accountant c) a manager

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Business English Exercise | Topic: FINANCE - Jobs in finance 1 ANSWERS:


1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English Training l Sales and marketing - Choose the right synonym 1
Choose the correct response to complete each of the following sentences:

1. There has been a drop in sales. = Sales have _________________. a) creased b) downed c) increased 2. Sales have increased for three years _________________. = Sales have increased for three years in a row. a) even b) straight c) forward 3. You have to market these particular attributes. = You have to market these particular _________________. a) qualifiers b) qualifications c) qualities 4. We shouldn't use the same old strategies. = We should __________________ using the same old strategies. a) avoid b) averse c) avert 5. Thanks to smart planning, we have __________________ another crisis. = Thanks to smart planning, we have thwarted another crisis. a) put forth b) unveiled c) averted 6. We shouldn't rule that out as an option. = We should still _________________ that an option. a) reject b) consider c) contain 7. The figures are down from January. = The _________________ are down from January. a) numbers b) numerals c) mathematics 8. Our company has seen 10 years of uninterrupted growth. = Our company has seen 10 years of _________________ growth. a) sporadic b) steady c) stagnant 9. We should market this product as being durable and dependable. = We should market this product as being _________________ and dependable. a) study b) sturdy c) studious 10. We need to develop a new strategy. = We need a new _________________. a) appraisal b) approval c) approach

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Business English Training l Sales and marketing - Choose the right synonym 1 ANSWERS:
1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Business English Training l Sales and marketing - Choose the right synonym 2
Choose the correct response to complete each of the following sentences:

1. You should change that color. = You should _________________ that color with another one. a) redo b) replace c) revert 2. This brand is known around the world. = This brand is world-_________________. a) known b) famed c) famous 3. Will this brand be marketed all over the world? = Will this brand have a global _________________? a) approach b) scope c) interest 4. This particular campaign isn't doing so well. = This particular campaign is __________________ . a) struggling b) streaming c) stellar 5. The market is __________________ with these types of products. = The market is already full of these types of products (There isn't any room for another one). a) saturated b) satisfied c) happy 6. We want to make sure that this new message doesn't __________________ what we've been saying before. = We don't want the new message to be at variance with the previous one. a) consider b) contemplate c) contradict 7. Give me a couple of days to ___________________ this strategy. = Give me a couple of days to think about this strategy. a) contemplate b) contain c) contradict 8. This type of mistake can have serious _____________________. = This type of mistake can have serious consequences. a) repercussions b) reprieves c) reprimands 9. This, for example, is the marketing plan from last year. = This, for _________________, is the marketing plan from last year. a) instant b) instance c) sure 10. We need to create a consistent brand _________________. = We need to create a corporate image that doesn't change. a) attitude b) clout c) platform
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Business English Training l Sales and marketing - Choose the right synonym 2 ANSWERS:
1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Training l Sales and marketing - Choose the right synonym 3
Choose the correct response to complete each of the following sentences:

1. We'd like to change consumers'_________________ of our brand. = We would like to change how consumers see our brand. a) perception b) review c) reevaluation 2. These types of products are becoming _________________ popular. = These types of products are becoming more and more popular. a) incredibly b) increasingly c) impossibly 3. Our market researchers have determined that this is an effective approach. = Our market researchers have come to the _________________ that this is an effective approach. a) conclusion b) condition c) coincidence 4. It's not easy to _________________ the outcome of this campaign. = It's not easy to know in advance what the outcome of this campaign will be. a) pursue b) predict c) prevent 5. The next step is to ________________ the results. = The next step is to measure/evaluate the results. a) gather b) inquire about c) gauge 6. Who is going to be the lead on this project? = Who is going to be in __________________ of this project? a) head b) front c) charge 7. Which approach do you recommend? = Which approach do you ___________________? a) suggest b) exaggerate c) subdue 8. We shouldn't _______________ the importance of these recent developments. = We shouldn't overemphasize the importance of these recent developments. a) exacerbate b) exaggerate c) exercise 9. He _______________ to bring up the important issues. = He didn't bring up the important issues. a) fell b) folded c) failed 10. A new business prospect = A _________________ customer/client a) potential b) potent c) patented
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Business English Training l Sales and marketing - Choose the right synonym 3 ANSWERS:
1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English Training l Sales and marketing - Choose the right synonym 4
Choose the correct response to complete each of the following sentences: 1. He was _________________ a product we were not interested in. = He was trying to sell us a product we were not interested in. a) pitching b) evaluating c) examining 2. There are more effective ways to _________________ prospective customers to buy our products. = There are more effective ways to convince prospective customers to buy our products. a) persuade b) persist c) pursue 3. The results of the research _________________ me to take a different approach. = After seeing the results of the research, I decided to (I had to) take a different approach. a) promoted b) promised c) prompted 4. To _________________ an idea = To make an idea fail/ To reject an idea a) sell b) sink c) stress 5. Our customers don't like it when we ____________ things down for them. = Our customers don't like it when we oversimplify things for them in order to make them easier to understand. a) dome b) do c) dumb 6. Why can't he ever answer a question directly? = Why does he always talk __________________ a question? a) around b) about c) over 7. How do you plan to _________________ this campaign? = What changes do you plan to make to this campaign? a) restructure b) resolve c) reorder 8. To take a _________________ view = To not be overly optimistic. a) captured b) callous c) cautious 9. What kind of _________________ will this have on sales? = How will this affect sales? a) income b) impact c) interest 10. National advertising will be negatively _________________. = This will have a negative effect on national advertising. a) effective b) affected c) efficient

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Business English Training l Sales and marketing - Choose the right synonym 4 ANSWERS:
1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Training l Sales and marketing - Choose the right synonym 5
Choose the correct synonym for each of the bolded words/expressions:

1. web campaigns = _________________ campaigns a) online b) inline c) screen 2. catering to these types of customers = _________________ these types of customers a) providing services for b) unwillingly servicing c) overcharging 3. increased level of interaction = increased level of _________________ a) coercion b) competition c) communication 4. online video providers are getting in on the race = online video providers are _________________ a) not doing too well b) entering the market c) running 5. the traditional 30-second TV spot = the traditional 30-second TV _________________ a) pause b) channel c) commercial 6. to engage the viewer in the online-viewing experience = to __________________ the viewer in the online-viewing experience a) involve b) invest c) invoke 7. these ads are _________________ made for the online channel = these ads are expressly made for the online channel a) specifically b) remotely c) carefully 8. to improve ad relevance = to improve ad _________________ a) awareness b) budgets c) pertinence 9. _________________ video technology = personalized video technology a) derogatory b) customized c) modern 10. a brand experience that a customer will remember = a _________________ brand experience a) plausible b) memorable c) forgettable

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Business English Training l Sales and marketing - Choose the right synonym 5 ANSWERS:
1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Practice Quiz | Topic: MARKETING: General vocabulary 1

Choose the correct response to complete each of the following sentences:

1. Cell phone market ______________ is at 100% in many European countries. a) penetration b) penalty c) penance 2. I'm doing an ______________ of consumer trends in cellular markets such as Japan. a) analysis b) analyze c) analytics 3. Every marketer should have an idea of how to build strong ______________. a) names b) ideas c) brands 4. We plan to ______________ this product in the Spring of 2009. a) lunch b) launch c) lynch 5. The process of gathering, recording and analyzing of data about customers, competitors and the market is called market ______________. a) review b) replay c) research 6. Recent market ______________ show that there is a considerable increase in the use of our technology in the banking sector. a) trends b) ideas c) trials 7. Last year we brought together a team to ______________ for a completely new type of car. a) develop a concept b) make a concept c) start a concept 8. I don't think we'll have a problem ______________ this product. It will almost sell itself. a) market b) to marketing c) marketing 9. Jane, could you bring me that ______________ on the Brazilian biotechnology sector? a) rapport b) report c) note 10. The ______________ ( = statistics/figures) in this report cover three year trends in the manufacturing sector. a) matrix b) metrics c) mathematics

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Business English Practice Quiz | Topic: MARKETING: General vocabulary 1 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Practice Quiz | Topic: MARKETING: General vocabulary 10

Choose the best response to complete each sentence:

1. When marketing specialists speak about a ______________, they are referring to a decline in an economic cycle. a) downsize b) downturn c) downtime 2. Horizontal marketing refers to when two companies market their products ______________ ( = together) a) joined b) jauntily c) jointly 3. When marketers speak about "engaging" an industry, they are referring to creating an interest or ______________ within the industry about a product, service, etc. a) clientele b) buzz c) stupor 4. We've been trying to create a new metric ( = method/system) of ad ______________. a) effectiveness b) affectation c) affliction 5. Online consumers can take part in a kind of ______________ marketing, which means that not only does a company market to the consumers, the consumers themselves can create content. a) two-way b) two-approach c) two-direction 6. The phenomenon in the previous question is commonly referred to as "consumer-______________ media." a) general b) given c) generated 7. To put something "______________" = To focus on the importance of something, to devote most of one's attention to something a) front and center b) outright c) in the front 8. Unfortunately, this analysis doesn't really show the ______________. ( = all the facts) a) whole picture b) whole painting c) whole drawing 9. If something is an industry-______________ standard, it means that it is used/adhered to by most people in the industry. a) wise b) wide c) wire 10. The ______________ new iPhone was launched last year. a) people waiting on b) awaited much c) much awaited
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Business English Practice Quiz | Topic: MARKETING: General vocabulary 10 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Practice Quiz | Topic: MARKETING: General vocabulary 2

Choose the correct response to complete each of the following sentences:

1. More and more companies are ______________ ( = accepting/doing) email marketing, although it's still considered a less sophisticated way to market a product or service. a) embracing b) embarrassing c) making 2. We have to work on our brand name ______________. 55% of consumers have never even heard of us! a) aware b) awareness c) clarity 3. Our marketing software will help you track ______________ results correctly. a) campaign b) champagne c) camp 4. We want our image in the ______________ to be strong, positive, and compelling. a) marketing b) marketplace c) market 5. Brand-______________ occurs more often when there are big differences between brands. a) changing b) swapping c) switching 6. It is important to create ads that will ______________. ( = be different) a) stand up b) stand forward c) stand out 7. We hope to increase our ______________ ( = our percentage of sales on the market) to 20 percent within 3-4 years. a) market share b) market sharing c) market value 8. Buying ______________ ( = the rate at which customers buy something) is lower for office furniture than for office supplies. a) level b) frequency c) ability 9. A ______________ found that price was the most important consideration when buying a cell phone. a) customer report b) consumer science c) consumer research study 10. In the next six months, we have to ______________ to increase our brand's equity ( = worth). a) take steps b) make steps c) do things
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Business English Practice Quiz | Topic: MARKETING: General vocabulary 2 ANSWERS:


1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English Practice Quiz | Topic: MARKETING: General vocabulary 3

Choose the correct response to complete each of the following sentences:

1. Due to a series of failed initiatives, we seem to have lost our competitive ______________. a) border b) edge c) know-how 2. A successful marketer is able to determine what intangible product attributes lead to consumer ______________ to pay a premium price. a) willing b) will c) willingness 3. The ______________ ( = percentage/rate) of brand-loyal consumers is about 35%. a) property b) proportion c) promotion 4. Price-______________ consumers are the ones for whom price is the determining factor as to whether or not to buy something. a) sensitive b) savvy c) sensitivity 5. The measurement and management of brand value has become a major ______________ for marketers in the past couple of years. a) issue b) tone c) tool 6. If two products are ______________, this means they are perceived to be the same. a) indifferent b) differentiated c) undifferentiated 7. Generally speaking, new products that ______________ ( = offer) unique benefits to the customer have a higher commercial success rate. a) deliver b) give c) make 8. Tangible brand attributes = ______________ brand attributes a) clear, real b) unreal, imaginary c) atypical 9. ______________ visual cues = Visual cues that are always of a similar nature a) Complex b) Consistent c) Common 10. A set of products that a consumer considers for purchase is referred to as their "consideration ______________." a) group b) setting c) set

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Business English Practice Quiz | Topic: MARKETING: General vocabulary 3 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Practice Quiz | Topic: MARKETING: General vocabulary 4

Choose the correct response to complete each of the following sentences:

1. A ______________ market, is a market which an organization/company sets its views on. a) target b) targeting c) bulls-eye 2. When describing a product's benefits, one often uses the words "tangible" ( = real), and "______________." ( = inherent) a) intangible b) intrinsic c) introductory 3. Brands that have high perceived value are often included in a ______________'s consideration set. ( = buyer's consideration set) a) purchase b) seller c) purchaser 4. To "trade off" A for B, means to gain A ______________. For example, people often trade off price against product features. a) at the expense of B b) as well as B c) for free 5. Bill's company was able to charge a ______________ ( = high price) in the market place because of their positive brand equity. ( = the value built up in a brand) a) premier b) promotion c) premium 6. A product with no brand name is referred to as being ______________. a) branded b) unbranded c) unidentified 7. Our marketing manager believes that a ______________ would highlight the new redesign. a) name change b) change name c) naming change 8. If a product is discontinued it is ______________. a) available b) no longer available c) free 9. The four P's of marketing (also known as the "marketing mix") refers to product, price, promotion and ______________. (= where the product can be bought) a) place-setting b) place/placement c) placation 10. A business "model" is, in a way, a business ______________. a) streamline b) strength c) strategy
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Business English Practice Quiz | Topic: MARKETING: General vocabulary 4 ANSWERS:


1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Business English Practice Quiz | Topic: MARKETING: General vocabulary 5

Choose the correct response to complete each of the following sentences:

1. Some marketers believe that pricing is the most important ______________ in the marketing mix. a) idea b) value c) item 2. A 1% increase in price could increase ______________ by up to 5%. a) profiteering b) profitability c) money 3. Prices are often altered as a ______________ to competitive moves. a) change b) reaction c) reference 4. In marketing, a product's ______________ refers to how potential buyers see the product. a) position/positioning b) placement c) profit 5. Re-positioning involves changing the ______________ of a product. a) identification b) identical c) identity 6. What impact will introducing this new product have on ______________ products? a) existing b) new c) exist 7. To tailor offerings = To ______________ offerings a) create b) scrap c) give birth to 8. Optimal price = ______________ price a) average b) exceedingly high c) perfect 9. What's the opposite of "long-term strategies"? a) short-time strategies b) short-term strategies

c) small-time strategies

10. Many companies use historical data to ______________ ( = set) pricing strategies. a) determine b) determined c) determination

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Business English Practice Quiz | Topic: MARKETING: General vocabulary 5 ANSWERS:


1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Business English Practice Quiz | Topic: MARKETING: General vocabulary 6

Choose the correct response to complete each of the following sentences:

1. In marketing, market segmentation refers to the ______________ of a market into different parts/segments. a) division b) split c) cutting 2. We use a three-level segmentation ______________. a) scheme b) scam c) schematics 3. One problem with forecasting is that consumers often _____________ ( = exaggerate) their intent to purchase new goods and services. a) say too much about b) say too little about c) overstate 4. This approach has some significant _____________. ( = negative aspects) a) cut-backs b) drawbacks c) take-backs 5. To _____________ an interest = To show an interest a) exclaim b) expose c) express 6. This approach can be used with _____________ on any product. a) confidence b) confidant c) confident 7. We're always thinking of new strategies to expand our marketing _____________. a) reach b) reach out c) reaching 8. Viral marketing uses "word-of-______________" ( = information passed from one person to another) to increase brand awareness. a) speech b) month c) mouth 9. Tell me a little about the types of _____________ you used in your last position. a) technical b) techniques c) technique 10. When your marketing and sales teams are ______________ ( = on the same page) your business will grow exponentially a) in line b) aligned c) delineated

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Business English Practice Quiz | Topic: MARKETING: General vocabulary 6 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Practice Quiz | Topic: MARKETING: General vocabulary 7

Choose the correct response to complete each of the following sentences:

1. We have to develop a better online ______________. We're not getting as many hits as we used to. a) stronghold b) status c) strategy 2. Which audience ______________ are you aiming for? Teenagers? a) selection b) segment c) segue 3. ______________ placement refers to having a brand (Coke, Nike, etc.) appear during a movie, show, etc. Companies usually pay a lot of money to have their products appear this way. a) Stuff b) Object c) Product 4. The ______________ of products into the plot of a movie is critical to many companies marketing strategy. a) intrusion b) integration c) interest 5. "Brand entertainment" is a fairly new concept that involves marketing a brand within the ______________ of "original" programming. In other words, the advertisements become part of a program. a) contentment b) contextual c) context 6. In some ways, "brand entertainment" is more ________________ ( = less obvious) than traditional advertising, which is why some people see it as being more subversive. a) subtle b) silly c) scalable 7. If something is _____________, it is present everywhere. a) ubiquitous b) uninspired c) unveiled 8. _____________ will be spending billions of dollars on Olympics-related advertising. a) Respondents b) Ads c) Sponsors 9. The goal here is to start new relationships, and to ______________ ( = strengthen) existing ones. a) deepen b) make stronger c) electrify 10. We need to do a better job at ______________ what the brand is about. a) commuting b) communicating c) competing
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Business English Practice Quiz | Topic: MARKETING: General vocabulary 7 ANSWERS:


1) c 2) b 3) c 4) b 5) c 6) a 7) a 8) c 9) a 10) b

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Business English Practice Quiz | Topic: MARKETING: General vocabulary 8


Choose the best response to complete each sentence:

1. To ______________ sales = To increase sales a) boast b) best c) boost 2. We're trying to ______________ ( = attract) new clients from Asia. a) pull out b) pull in c) pull on 3. The written part of an advertisement is what's known as "marketing ______________". a) structure b) copy c) letters 4. We had to cut our marketing budget in ______________ to recessionary concerns. ( = because of recessionary concerns) a) response b) review c) retraction 5. How's the new campaign going? Well, the ______________ is pretty encouraging. Sales have increased by 5% in the first month. a) sight b) viewpoint c) outlook 6. His top-notch marketing skills helped ______________ the way to ( = lead to/ ensure) this brand's success. a) pave b) pay c) pale 7. We have to be a little more aggressive in our marketing ______________. ( = We have to spend more money on marketing) a) spend b) costs c) price-breakdown 8. I'd think ______________ ( = think about it carefully) before entering that market. a) well b) so c) twice 9. A ______________ refers to the elimination of competing businesses or products in a particular field. a) shake-up b) shakeout c) shackle 10. We have to engage in marketing activities that are closer to the ______________. ( = where people buy the product/s) a) point of transaction b) point of transfer c) transaction zone

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Business English Practice Quiz | Topic: MARKETING: General vocabulary 8 ANSWERS:


1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Business English Practice Quiz | Topic: MARKETING: General vocabulary 9

Choose the best response to complete each sentence:

1. We should target the group with the highest ______________. a) potential b) potency c) patent 2. The current economic conditions are creating an even ______________ demand for our products. a) big b) stronger c) harder 3. We often have to ______________ ( = explain) why we charge so much to create and run a marketing campaign. a) talk b) explicate c) justify 4. Your devoted customers = You loyal ______________ a) clientele b) subjects c) persons 5. In this case, it would be wiser to concentrate on existing customers, instead of trying to ______________ ( = find/get) new ones. a) access b) accord c) acquire 6. This new software will allow you to ______________ ( = get, find out) information about customers. a) reach (for) b) mine (for) c) acknowledge 7. In marketing terms, a "______________" customer is an "average" customer. a) mid-tier b) middle of the road c) middle way 8. We have to take steps to ______________ ( = utilize/exploit ) the potential of this powerful new medium. a) harass b) harness c) harp on 9. We ______________ everything in preparation for the presentation. a) checked twice b) double-checked c) double-glanced 10. We planned to increase our marketing budget by 10% this year, but we had to ______________ to 5%. a) revise that up b) revise that on c) revise that down

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Business English Practice Quiz | Topic: MARKETING: General vocabulary 9 ANSWERS:


1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Business English Exercise | Topic: Negotiations/Business talks 1


Choose the best response to complete each sentence:

1. To arrange/have talks = To __________________________ talks a) hope b) hold c) take 2. After the last __________________________ ( = series) of talks, they agreed to two of our requirements. a) roundabout b) circle c) round 3. There are still a __________________________ of issues ( = many issues) that we have to resolve. a) digit b) number c) figure 4. The person who works for another company but does the same job as you can be referred to as your __________________________ at that company. a) counterpart b) counterfeit c) counter 5. We have to __________________________ ( = resolve) these differences as soon as possible. a) iron out b) iron c) iron through 6. When one speaks of __________________________ differences, one is saying that there are substantial differences in the negotiating parties' positions. a) hollow b) expanded c) deep 7. The atmosphere was __________________________ = Everyone was friendly/polite to each other a) cordial b) deep c) opinionated 8. The __________________________ ( = final statement made to journalists) stated that the parties failed to reach an agreement. a) communiqu b) community c) disagreement 9. If the atmosphere of a meeting is described as __________________________, it means it's quite formal. a) back-to-business b) businesslike c) friendly 10. Which one of these terms does NOT mean "negotiations"? a) discussions b) talks c) counterparts

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Business English Exercise | Topic: Negotiations/Business talks 1 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Exercise | Topic: Negotiations/Business talks 2


Choose the best response to complete each sentence:

1. During negotiations, it's common to refer to obstacles as __________________________. a) stumbling blocks b) tumbling blocks c) falling blocks 2. We had a frank exchange of __________________________. ( = opinions) a) glances b) views c) looks 3. We accomplished a lot, but deep differences still __________________________. a) stay b) retain c) remain 4. The Mexican __________________________ was made up of 10 members. a) delegation b) delegate c) agreement 5. Negotiations __________________________ ( = ended unsuccessfully) last week due to profound disagreement between the two parties. a) broke out b) broke in c) broke down 6. I think I've made our position very __________________________ = I think I've presented our position very clearly a) clarified b) clear c) cleared 7. The two parties __________________________ ( = organized/caused to assemble) a six-man bipartisan meeting. a) convened b) convinced c) conveyed 8. The Chinese delegation __________________________ the talks ( = left the talks) after the other participants demanded that they discuss the current human rights abuses in Tibet. a) walked in to b) walked out of c) walked away to 9. The two parties __________________________ ( = got together/met) in Houston to discuss the recent developments. a) convinced b) convened c) conveyed 10. The talks were __________________________ ( = temporarily stopped) and noone knows when they will resume. a) sustained b) convened c) suspended

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Business English Exercise | Topic: Negotiations/Business talks 2 ANSWERS:


1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Business English Exercise | Topic: Negotiations/Business talks 3


Choose the best response to complete each sentence:

1. The two sides have not come to an agreement. They are still __________________________. a) deadly b) successful c) deadlocked 2. It is doubtful that the parties will come to an agreement. There is little hope of a __________________________. a) changing b) breakthrough c) collaboration 3. So, neither party is willing to __________________________? No. Neither one will make concessions. a) complement b) compromise c) retain 4. There is __________________________ in our position = We have not changed our position a) no change b) not a change c) no changing 5. Negotiations are at an __________________________. The parties are unable to come to an agreement. a) impact b) impart c) impasse 6. When negotiations __________________________, it means that they are continuing, but in an uncertain/difficult manner. a) falter b) fall c) fail 7. When will this agreement __________________________? ( = start/become valid/begin to operate) a) come into effect b) come to effect c) have an effect 8. We hope to __________________________ an agreement by Friday. a) come b) restore c) reach 9. The talks broke-down = The talks __________________________ a) fell b) collapsed c) fell-down 10. Both sides are hoping for a successful __________________________. ( = result) a) outcome b) outburst c) change

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Business English Exercise | Topic: Negotiations/Business talks 3 ANSWERS:


1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Business English Practice Quiz | Topic: Outsourcing 1

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Choose the correct response to complete each of the following sentences:

1. The decision to outsource is often made _________________________ lowering costs. a) in the interest of b) in terms of c) in light of 2. The process of __________________________ is similar to outsourcing, but it refers to finding the cheapest products, not services. a) global sourcing b) global searching c) globe searching 3. "Offshore outsourcing" refers to outsourcing __________________________. a) to an island b) to another city c) to another country 4. One of the benefits of offshore outsourcing are the lower _________________________ in developing countries. a) work costs b) labor costs c) labor charges 5. Economically speaking, Canada is not a __________________________ country. Bangladesh is a __________________________ country. a) developed b) devalued c) developing 6. What is the opposite of outsourcing? a) Doing something "in-house"/ insourcing

b) introspection

c) offshore outsourcing

7. Another benefit of outsourcing is that in many developing countries, there are fewer _______________________. (This can also be seen as a negative thing from an ethical point of view) a) workers' rights laws b) work right laws c) worker's laws 8. Proponents of outsourcing claim that it allows companies to develop competitive strategies that will help them compete in the __________________________ marketplace. a) worldly b) globally c) global 9. _____________________ of outsourcing claim that the quality of a service is usually worse when it is outsource. a) Haters b) Opponents c) Supporters 10. Another __________________________ of outsourcing is that many people in developed countries become unemployed when their jobs are moved offshore/abroad. a) positive aspect b) criticism c) critic
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Business English Practice Quiz | Topic: Outsourcing 1 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Practice Quiz | Topic: Outsourcing 1

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Choose the correct response to complete each of the following sentences:

1. The decision to outsource is often made _________________________ lowering costs. a) in the interest of b) in terms of c) in light of 2. The process of __________________________ is similar to outsourcing, but it refers to finding the cheapest products, not services. a) global sourcing b) global searching c) globe searching 3. "Offshore outsourcing" refers to outsourcing __________________________. a) to an island b) to another city c) to another country 4. One of the benefits of offshore outsourcing are the lower _________________________ in developing countries. a) work costs b) labor costs c) labor charges 5. Economically speaking, Canada is not a __________________________ country. Bangladesh is a __________________________ country. a) developed b) devalued c) developing 6. What is the opposite of outsourcing? a) Doing something "in-house"/ insourcing

b) introspection

c) offshore outsourcing

7. Another benefit of outsourcing is that in many developing countries, there are fewer _______________________. (This can also be seen as a negative thing from an ethical point of view) a) workers' rights laws b) work right laws c) worker's laws 8. Proponents of outsourcing claim that it allows companies to develop competitive strategies that will help them compete in the __________________________ marketplace. a) worldly b) globally c) global 9. _____________________ of outsourcing claim that the quality of a service is usually worse when it is outsource. a) Haters b) Opponents c) Supporters 10. Another __________________________ of outsourcing is that many people in developed countries become unemployed when their jobs are moved offshore/abroad. a) positive aspect b) criticism c) critic
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Business English Practice Quiz | Topic: Outsourcing 1 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Practice Quiz | Topic: Procurement 1

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Choose the correct response to complete each of the following sentences:

1. What does Martin do at work? He works ____________________. a) in procurement b) on procurement c) with procurement 2. We don't have a lot of money to spend. = We have a ____________________ budget, a) limitation b) limited c) limit 3. Lynne taught me how to develop a good acquisition ____________________. ( = how to determine the most appropriate means of procuring something) a) strategy b) status c) strategic 4. A bidding process, one where several businesses/individuals bid on a contract, is sometimes referred to as ____________________. a) tenderizing b) legal tender c) tendering 5. Our company has determined that any product/service desired that is over $1,000 __________________ a bidding process. a) takes b) wants c) requires 6. We're interested in finding a __________________ ( = not short-term) partner. a) long b) long time c) long-term 7. One of the key elements of successful procurement is good __________________. ( = doing something at the right time) a) timing b) time c) time skills 8. Sometimes a complex __________________ assessment is required for every service that is being considered. a) risk taking b) risk management c) risky management 9. What does the term "economies of scale" refer to? a) The more you buy, the more you spend. b) The less you buy, the less you spend. c) The more you buy, the less each unit costs. 10. Bill's team ____________________ a 5 million dollar reduction in the total cost of the machinery. a) negotiated b) nagged c) negative

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Business English Practice Quiz | Topic: Procurement 1 ANSWERS:


1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English Practice Quiz | Topic: Project management vocabulary 1

Choose the correct response to complete each of the following sentences:

1. During our last meeting, we developed a good _____________________. a) acting plan b) action plan c) act plan 2. I have a problem with the _____________________ of some of these action items. I think that we should rearrange the order a little. a) sequel b) section c) sequence 3. ______________________ limit project options. If, for instance, you have "resource ______________________", you are limited in the resources you can use for a project. a) constants b) constraints c) contracts 4. Will we be outsourcing this task? No, we're doing it _____________________. a) in-house b) at-house c) in-home 5. How's the project going? It's going well, but we're a little _____________________. a) behind schedule b) behind the schedule c) behind the times 6. A _____________________, or "______________________ time" refers to the time after one project/activity is finished and before another one starts. This is often used in a negative way in reference to time lost because of projects that are behind schedule. a) lad b) lab c) lag 7. It's rare that a project goes exactly as ______________________. Things often take longer than anticipated. a) planned b) plan c) in the plan 8. How long is the estimated ______________________? = How long do you think the project will last? a) project duration b) project time c) project schedule 9. We hired a ______________________ to help us with this phase of the project. a) consultation b) consultant c) consent 10. My boss enrolled our ______________________ in a training class next weekend. a) project time b) project management c) project team
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Business English Practice Quiz | Topic: Project management vocabulary 1 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Practice Quiz | Topic: Project management vocabulary 1

Choose the correct response to complete each of the following sentences:

1. During our last meeting, we developed a good _____________________. a) acting plan b) action plan c) act plan 2. I have a problem with the _____________________ of some of these action items. I think that we should rearrange the order a little. a) sequel b) section c) sequence 3. ______________________ limit project options. If, for instance, you have "resource ______________________", you are limited in the resources you can use for a project. a) constants b) constraints c) contracts 4. Will we be outsourcing this task? No, we're doing it _____________________. a) in-house b) at-house c) in-home 5. How's the project going? It's going well, but we're a little _____________________. a) behind schedule b) behind the schedule c) behind the times 6. A _____________________, or "______________________ time" refers to the time after one project/activity is finished and before another one starts. This is often used in a negative way in reference to time lost because of projects that are behind schedule. a) lad b) lab c) lag 7. It's rare that a project goes exactly as ______________________. Things often take longer than anticipated. a) planned b) plan c) in the plan 8. How long is the estimated ______________________? = How long do you think the project will last? a) project duration b) project time c) project schedule 9. We hired a ______________________ to help us with this phase of the project. a) consultation b) consultant c) consent 10. My boss enrolled our ______________________ in a training class next weekend. a) project time b) project management c) project team
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Business English Practice Quiz | Topic: Project management vocabulary 1 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Practice Quiz | Topic: Project management vocabulary 3

Choose the correct response to complete each sentence:

1. To "set __________________" means to set a system of who is responsible for what and who answers to whom (in a project). a) depends b) a deep net c) dependencies 2. We had some issues, but we __________________. a) worked out b) worked them out c) fixed it 3. The difference between a "process" and a "project" is that a process is often __________________, while a project is not. a) repeat b) repeated c) redone 4. The traditional three constraints ( = limitations) of a project are it's __________________ ( = what must be done), time and cost. a) scope b) coping c) escape 5. If something is done on a "__________________budget" it means that there's not a lot of money to spend. a) greedy b) narrow c) tight 6. One of my responsibilities as a project manager was to __________________ ( = to keep an eye on) and report progress. a) track b) trace c) trick 7. Making a list of tasks with the most important ones on top is called ______________________. a) prioritizing b) priority writing c) priority making 8. What are some of the ______________________ ( = goals) of the project you're working on? a) objects b) objectionable c) objectives 9. Large-__________ projects are usually very complex, and require a lot of planning. a) scalability b) scale c) scaled 10. An "event ______________________" is series of events, usually with one causing another, and so on. a) chain b) collection c) set
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Business English Practice Quiz | Topic: Project management vocabulary 3 ANSWERS:


1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Business English Practice Quiz | Topic: Project management vocabulary 4

Choose the best synonym/definition, keeping in mind that these words are in the context of project management:

1. (to) encompass a) include b) exclude 2. initiation a) end b) beginning 3. benefits a) positive aspects 4. stage a) theater 5. analysis a) exam

c) want

c) ritual

b) neutral aspects

c) social assistance

b) phase

c) sentence

b) confusion

c) examination

6. action item a) an easy task 7. constraints a) limitations

b) a difficult task

c) something that has to be done

b) contacts

c) huge problems

8. end user a) a person who no longer uses a product c) a person who buys a product

b) a person who uses a product

9. quality (as an adjective) a) ok b) passable c) very good, excellent 10. execution stage a) production stage

b) initial stage

c) problematic stage

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Business English Practice Quiz | Topic: Project management vocabulary 4 ANSWERS:


1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English Practice Quiz | Topic: SALES: Trade shows/conventions 1

Choose the best response to complete each of the following sentences:

1. For many companies, trade show marketing can be a ____________________. a) bad dream b) nightmare c) bad scene 2. One of the things you have to consider are the ____________________ for your space. a) rent fees b) payment fees c) rental fees 3. The trade show is tomorrow and the print shop hasn't finished printing our ____________________ yet! a) sales things b) sales materials c) selling materials 4. Our ____________________ production costs are low, since we're setting it up ourselves. a) booth b) box c) boot 5. I ____________________ five trade shows last year. a) attended b) went c) atoned 6. Stacks of business cards = ____________________ business cards a) A couple of b) No c) Lots of 7. A trade show isn't worth your time and effort if it doesn't produce good ____________________. a) leads b) loads c) experiences 8. One of the main reasons we're attending the trade show is to connect with ____________________. a) potential partners b) potential partnerships c) potent partners 9. Trade shows produce about 20 ____________________ of our annual leads a) percentage b) percent c) average 10. Setting up a professional looking booth and presentation will help up to raise our ____________________. a) opinion b) look c) profile

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Business English Practice Quiz | Topic: SALES: Trade shows/conventions 1 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Practice Quiz | Topic: SALES: Trade shows/conventions 2

Choose the best response to complete each of the following sentences:

1. We're ____________________ a new version of our most popular product this Fall. a) launching b) giving c) throwing out 2. We _____________________ about 200 new customers as a result of last year's trade show. a) engendered b) generated c) endangered 3. A "qualified" lead is a potential customer that has _____________________. a) expressed interest in your product/service b) not expressed interest in your product/service c) received some kind of certification 4. A person who attends a trade show is called _____________________. a) an attendant b) an attendee c) attentive 5. Make sure you _____________________ ( = put into categories) and prioritize all the leads that you generated at the show last week. a) category b) make categories c) categorize 6. How are leads _____________________ in your company? a) distribute b) spread c) distributed 7. Another word for trade show is _____________________. a) convention b) trading show c) company show 8. The biggest industry trade show of the year _____________________ in Las Vegas from October 8-10. a) takes part b) takes place c) takes time 9. Each booth space is about 10 feet _____________________. a) width b) wider c) wide 10. All the top companies = All the _____________________ a) leading players b) leading plays c) good players

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Business English Practice Quiz | Topic: SALES: Trade shows/conventions 2 ANSWERS:


1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English Practice Quiz | Topic: SALES: General vocabulary 1

Choose the best response to complete each of the following sentences:

1. List price is the price established by a product's _____________. a) factory b) manufacturing c) manufacturer 2. A _____________ outlet is a store that sells merchandise directly from the maker to the consumer. a) factor b) factory c) price 3. Outlet stores have cheaper prices because they have eliminated "the _____________". a) middle-guy b) middleman c) in-between-man 4. A ______________ sale is generally held by a store going out of business a) liquidation b) liquid c) liquidity 5. Irregulars or imperfects are goods (often clothes) that don't _____________ the manufacturer's standards for quality. a) match b) mark c) meet 6. I always speak the truth when talking to customers. I never make any _____________ promises. a) false b) faulty c) uncommon 7. One of the tricks in sales is to be persuasive without being _____________. a) pushy b) pushed c) pushing 8. Sales people are most effective when the client sees them as _____________. a) autistic b) automatic c) authentic 9. Contrary to _____________ ( = what most people believe), body language doesn't matter it sales. a) populist belief b) popular belief c) poplar belief 10. A good sales person is good at _____________ ( = determining) the prospect's needs. a) figuring out b) figuring c) seeing out

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Business English Practice Quiz | Topic: SALES: General vocabulary 1 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Practice Quiz | Topic: SALES: General vocabulary 2

Choose the best response to complete each of the following sentences:

1. The numbers for the last quarter were very ______________. ( = positive) a) encouraging b) discouraging c) distracting 2. What do you do with market research? a) You make it b) You conduct it c) You create it 3. I don't really see a lot of sales ______________ for this product. a) potential b) patent c) potency 4. The percentage of sales the company has left over as profit after paying all expenses is called a profit ______________ . a) merger b) margin c) level 5. What percentage of your ______________ ( = potential deals) end in closed deals? a) people b) chances c) leads 6. If a profit margin is "not sustainable", it means that: a) the company is doing well b) the company doesn't need more money c) the company won't be able to exist a long time if the profit margin doesn't increase 7. The most successful salespeople in a company are referred to as its "top ________________". a) performers b) persons c) personnel 8. Tom did so well last year, he was ________________to management. a) demoted b) promoted c) put 9. We plan to launch a new sales ________________ to attract new customers. a) company b) comment c) campaign 10. There are several reasons for this ________________. ( = inability to understand one another/ come to an agreement) a) disconnect b) discomfort c) display

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Business English Practice Quiz | Topic: SALES: General vocabulary 2 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Practice Quiz | Topic: SALES: General vocabulary 3

Choose the best response to complete each of the following sentences:

1. We are looking to _____________________ with other players in the industry. a) partnership b) partner c) partake 2. This decision will not affect our _____________________. ( = profits) a) bottom lane b) line c) bottom line 3. When potential is "realized" it is: a) understood b) achieved c) believed 4. We've got to do an analysis on the length and cost of our sales _____________________. ( = complete sales process from beginning to end) a) cycle b) circle c) plan 5. In sales, "customers retained" refers to the customers that a company _____________________. a) has kept b) has lost c) has found 6. Mr. Lin has a lot of experience, but he still doesn't meet the _____________________ requirements for this position. a) compact b) community c) competency 7. These _____________________ programs are designed to improve sales performance. a) training b) train c) trained 8. Sales managers are paid to _____________________ results. a) produce b) make c) do 9. How effective are these programs over the _____________________? ( = over a long period of time) a) future b) long term c) long time 10. Many sales managers use _____________________ software to improve sales performance. a) plan b) forecast c) forecasting

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Business English Practice Quiz | Topic: SALES: General vocabulary 3 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Practice Quiz | Topic: SALES: General vocabulary 4

Choose the best response to complete each of the following sentences:

1. Everyone feels the same = everyone is on the same ______________________. a) track b) truck c) level 2. This is a repeatable process with clearly defined ______________________. ( = rules on how to do things) a) guides b) guidelines c) outlines 3. In our company there's quite a ______________________ ( = big difference) between the lower performers and the top performers. a) vast area b) space c) gap 4. There is a huge potential for improving performance, and our company is a good position to ______________________ ( = realize/use) this potential. a) leverage b) level c) label 5. They have many ______________________ trained salespeople. a) high b) top c) highly 6. We have to ______________________ our development efforts on providing our salespeople with road maps to success. a) make b) focus c) fabricate 7. In business, a "road map" is a ______________________. a) plan/ guideline b) a city map c) training 8. Jim wasn't able to ______________________ ( = finalize) the deal. a) produce b) close c) grasp 9. I run a small ______________________ e-commerce company. a) based from home b) home-based c) home-made 10. A ______________________ is a series of products that are somehow related. a) product group b) product collection c) product line

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Business English Practice Quiz | Topic: SALES: General vocabulary 4 ANSWERS:


1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Business English Practice Quiz | Topic: SALES: General vocabulary 5

Choose the best response to complete each of the following sentences:

1. List price is the price established by a product's _____________. a) factory b) manufacturing c) manufacturer 2. A _____________ outlet is a store that sells merchandise directly from the maker to the consumer. a) factor b) factory c) price 3. Outlet stores have cheaper prices because they have eliminated "the _____________". a) middle-guy b) middleman c) in-between-man 4. A ______________ sale is generally held by a store going out of business a) liquidation b) liquid c) liquidity 5. Irregulars or imperfects are goods (often clothes) that don't _____________ the manufacturer's standards for quality. a) match b) mark c) meet 6. I always speak the truth when talking to customers. I never make any _____________ promises. a) false b) faulty c) uncommon 7. One of the tricks in sales is to be persuasive without being _____________. a) pushy b) pushed c) pushing 8. Sales people are most effective when the client sees them as _____________. a) autistic b) automatic c) authentic 9. Contrary to _____________ ( = what most people believe), body language doesn't matter it sales. a) populist belief b) popular belief c) poplar belief 10. A good sales person is good at _____________ ( = determining) the prospect's needs. a) figuring out b) figuring c) seeing out

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Business English Practice Quiz | Topic: SALES: General vocabulary 5 ANSWERS:


1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Business English Vocabulary Practice | Topic: Starting a business/Business plans 1


Choose the best response to complete each sentence:

1. A good business plan defines your business and ___________________ ( = describes/lists) your goals. a) identifies b) indents c) idealizes 2. A lot ___________________ ( = depends) upon how comprehensive your business plan is. a) hinges b) haggles c) hassles 3. A list of your assets, liabilities and net worth is what's known as a ___________________ sheet. a) balanced b) balancing c) balance 4. Many new business owners rely on ___________________ ( = funding from other sources, not their own) to start and develop their business. a) outer funding b) outside founding c) other funds 5. How do you plan to get the financial ___________________ ( = money, etc.) to start your business? a) recourse b) recurrence c) resources 6. A cash ___________________ analysis is an analysis of a company's financial "health". a) flow b) flowing c) flood 7. You shouldn't ___________________ when it comes to drawing up a business plan. ( = You shouldn't take too long to finish it) a) drag your feet b) drag your shoes c) drag it along 8. We have a well ___________________ vision for our business. a) thought b) strong c) thought-out 9. Your business' ___________________ refers to how easy (or difficult) it is to market/promote it. a) market savvy b) marketability c) market watch 10. Any bank will want to make sure your business has a good chance of being ___________________ before giving you a loan. a) profit-oriented b) profitable c) profit-sharing

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Business English Vocabulary Practice | Topic: Starting a business/Business plans 1 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Vocabulary Practice | Topic: Starting a business/Business plans 2


Choose the best response to complete each sentence:

1. There are ___________________ ( = a lot) of books that can teach you how to write an effective business plan. a) scores b) number c) many 2. It helps to demonstrate a high level of ___________________ in your knowledge of all matters relating to your business. a) sophistry b) sophistication c) intoxication 3. The "executive summary" is the name of the section which ___________________ ( = outlines) the main body of the business plan. a) summarizes b) executes c) sums 4. If you carried out a market study to gather information relevant to your business, make sure you include the ___________________ of this study in your business plan. a) finding b) findings c) found information 5. A more formal way of saying "To obtain outside funding" is "To ___________________." a) get cash b) request outside help c) acquire external capital 6. You must ___________________ to the organization ( = let the organization know) why they should invest in your enterprise. a) convince b) contest c) convey 7. Which one of these words is NOT a synonym for "business"? a) capital b) enterprise c) venture 8. The language used in a business plan should be clear and ___________________. ( = easy to understand) a) strong b) straightforward c) cumbersome 9. We should ___________________ a business planning consultant before drawing up a plan. a) touch b) get in line with c) get in touch with 10. This description is not ___________________. a) detailed enough b) enough details c) enough detailed

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Business English Vocabulary Practice | Topic: Starting a business/Business plans 2 ANSWERS:


1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English Vocabulary Practice | Topic: Starting a business/Business plans 3


Choose the best response to complete each sentence:

1. This ___________________ ( = number) is the estimate of sales for the first three years. a) figure b) numeral c) fact 2. For certain types of businesses, a list of people who have already ___________________ an interest in buying your products should be included in the business plan. a) said b) expressed c) exclaimed 3. Here is a description of the market segments ( = groups of people/organizations) we will be ___________________. ( = we will be focusing on) a) trying b) searching c) targeting 4. We plan to purchase 60% of the equipment, and ___________________ ( = rent) the other 40%. a) lease b) take out c) take on 5. How do you plan to advertise your products? Do you have a detailed market ___________________ plan? a) penitentiary b) pension c) penetration 6. We have an issue with certain ___________________ ( = details/characteristic) of your sales strategy. a) characters b) aspects c) flashbacks 7. Did you include an analysis of ___________________ ( = similar) products available on the market today? a) comparable b) compared c) common 8. This is a detailed list of all the costs ___________________ with ( = relating to) the program. a) assorted b) associated c) aspirated 9. Do you have to obtain any legal ___________________ before the product can be introduced on the market? a) law b) authorization c) acceptance 10. An "organization chart" describes the ___________________ of the enterprise/business. a) building b) construction c) structure

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Business English Vocabulary Practice | Topic: Starting a business/Business plans 3 ANSWERS:


1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Business English Exercise | Topic: FINANCE - Stock-market related vocabulary 1

Choose the best response to complete each of the following sentences:

1. The stock market has been __________________________ for three days straight. a) fall b) lower c) down 2. My stocks are __________________________ 20% this month. a) high b) up c) higher 3. I'm hoping for a 10% __________________________ over the next year. a) increasing b) increase c) increased 4. Trading stock is not an __________________________ science. a) exact b) faultless c) free from flaws 5. When a stock market __________________________( = goes down considerably) , many investors lose a lot of money. a) clashes b) smashes c) crashes 6. My _______________________ advised me to buy this company's stock. a) broker b) breaker c) brokerage 7. The stock decreased in value because many investors were selling it __________________________ after the negative financial news came out. a) off b) out c) on 8. The news had no __________________________ on the price of the stock. a) interest b) impasse c) impact 9. These days many investors are __________________________ ( = worried) about the health of the U.S. economy. a) scathed b) uneasy c) unscathed 10. Online brokers are usually less expensive than their offline _________________________. a) counterparts b) version c) counteract

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Business English Exercise | Topic: FINANCE - Stock-market related vocabulary 1 ANSWERS:


1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Business English Exercise | Topic: FINANCE - Stock-market related vocabulary 2

Choose the best response to complete each of the following sentences:

1. There was record-__________________________ trading volume on the New York Stock Exchange this week. a) taking b) breaking c) destroying 2. This week the bulls gained the upper __________________________. ( = persevered/came out on top) a) face b) level c) hand 3. Price __________________________ are fluctuations in the price of a stock. a) levels b) swings c) switches 4. When a stock market "__________________________", it means it recovers after being down. a) rallies b) rolls c) relies 5. The recovery raised __________________________ that the worst might be over. a) ideas b) thoughts c) hopes 6. A _______________________ market refers to a period of time when many stocks rise in value. a) bull b) ball c) bell 7. I own 1,000 __________________________ of their stock. a) shares b) pieces c) papers 8. The scandal __________________________ ( = caused/contributed to) the sell-off. a) fooled b) failed c) fueled 9. The earnings were higher than __________________________, which sent the stock through the roof. ( = increased its value dramatically) a) expected b) escaped c) accepted 10. The stock market was down 400 points, but finished up 50 points. What are some of the reasons for this _________________________? a) turnstile b) turnaround c) roundabout

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Business English Exercise | Topic: FINANCE - Stock-market related vocabulary 2 ANSWERS:


1) b 2) c 3) b 4) a 5) c 6) a 7) a 8) c 9) a 10) b

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Business English Exercise | Topic: FINANCE - Stock-market related vocabulary 3


Choose the best response to complete each sentence:

1. After early losses, the NASDAQ __________________________ to finish 20 points up. a) rallied b) plummeted c) suffered a drop 2. The company's stock __________________________ after the better-than-expected earnings reports came out. a) went through the roof b) plummeted c) suffered a drop 3. Microsoft stock __________________________ 20 cents down. a) went up b) terminated c) finished 4. It was a good day for us. Our stock __________________________ to $45 a share! a) hopped b) jumped c) skipped 5. It was a terrible day for us. Our stock __________________________ by 20%! a) went through the roof b) rallied c) plummeted 6. Their shares _______________________ by 100% after news of the big contract came out. a) rocketed b) went up slightly c) finished 7. Their shares __________________________after they reported a 30 percent decline in thirdquarter earnings. a) sank b) rocketed c) went through the roof 8. Their shares __________________________ Tuesday after news came out that next year's earnings would fall far short of Wall Street expectations. a) went through the roof b) rallied c) took a beating 9. The shares __________________________ Friday. ( = The price remained the same) a) finished b) remained unchanged c) rallied 10. Their stock started the day with a steep 30% drop, but __________________________ to close down just 2%. a) remained unchanged b) rebounded c) took a beating
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Business English Exercise | Topic: FINANCE - Stock-market related vocabulary 3 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Training | Talking about the economy 1


Choose the correct response to complete each of the following sentences:

1. The economy is in a bit of a __________________________. = The economy is not doing too well. a) downturn b) downgrade c) down time 2. The outlook is very bad. = The outlook is pretty __________________________. a) grimy b) grim c) great 3. The government wants to __________________________ some of the corporations. ( = to rescue them from bankruptcy by giving them money) a) bail out b) take out c) give out 4. The United States economy is going through a serious __________________________ right now. a) concern b) crisis c) crease 5. All the leading economic ___________________________ ( = indexes, signs) point to a further decline in the economy. a) index fingers b) insights c) indicators 6. The market has been ___________________________. = It has been difficult to predict what the market would do. a) uncompromising b) uncouth c) unpredictable 7. The current government isn't taking enough ____________________ ( = isn't doing enough) to improve the economy. a) steps b) stops c) stamps 8. The stock market __________________ again today. = The stock market fell sharply again today. a) downed b) plunged c) fell down 9. Everyone seems to think that the economy will worsen before it ___________________________. a) gets worse b) goes up c) improves 10. Hopefully, the economic recovery ___________________________ that the government is preparing will improve the current situation. a) package b) pack c) box

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Business English Training | Talking about the economy 1 ANSWERS:


1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English Training | Talking about the economy 2


Choose the correct response to complete each of the following sentences:

1. The economy is back on __________________________. = The economy is beginning to recover. a) track b) the truck c) line 2. The government __________________________ ( = promised) to provide more tax breaks for the middle class. a) pledged b) plagued c) pleaded 3. If an industry is "__________________________", it means that it is not doing too well financially. a) illing b) hailing c) ailing 4. Many investors __________________________ this news. ( = They were happy to hear this news) a) improved b) welcomed c) swelled 5. The unemployment rate has been holding ___________________________ ( = has neither gone up nor down) over the past couple of months. a) steadfast b) sturdy c) steady 6. Ford plans to ___________________________ ( = get rid of/eliminate) 10,000 jobs at it's main plant in Michigan. a) cut b) curtail c) let loose 7. They plan to reduce their ____________________ by 20%. = 20% of their employees will lose their jobs. a) workforce b) work c) labor 8. A lot of companies are __________________ ( = having a hard time) with large losses. a) stifling b) shifting c) struggling 9. Last month's job losses were the ___________________________ ( = highest) since 1984. a) deepest b) steepest c) steadiest 10. This company's debt ___________________________ is pretty high. = This company has a lot of debt. a) management b) load c) consolidation

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Business English Training | Talking about the economy 2 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Training | Talking about the economy 3


Choose the correct response to complete each of the following sentences:

1. To cut down on spending = To __________________________ spending a) trip b) trim c) train 2. FedEx cut its earnings __________________________ for the first quarter of 2009. = FedEx plans to make less than expected in the first quarter of 2009. a) plan b) transfer c) forecast 3. Leading economic indicators show that the global recession might be __________________________. ( = getting worse) a) lowering b) deepening c) evening out 4. __________________________ measures = Measures to boost the economy a) Stimulus b) Simultaneous c) Serious 5. Many people blame the United States for keeping interest rates at an ___________________________ ( = unnaturally) low rate. a) artificially b) articulately c) auspiciously 6. Low interest rates were one of the ___________________________ factors of the current financial crisis. = Low interest rates were one of the causes of the current financial crisis. a) promising b) presupposed c) precipitating 7. A steep decline = A ____________________ fall a) dramatic b) dreary c) drab 8. A "housing __________________" refers to a rapid increase in real estate prices, followed by a sharp decline (due to people not being able to pay such high prices). a) bubble b) bobble c) babble 9. In the United States, the push to increase the availability of home loans for the economically disadvantaged was a noble cause with unintended negative ___________________________. ( = results) a) compromises b) consequences c) comforts 10. To go ___________________________ = To go bankrupt a) busted b) banked up c) bust
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Business English Training | Talking about the economy 3 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Training | Talking about the economy 4


Choose the correct response to complete each of the following sentences:

1. inflation that's out of control = __________________________ inflation a) runaway b) renegade c) rebel 2. Barack Obama said that the United States has a plan to bring the deficit __________________________ ( = decrease the deficit) once the economic crisis has been resolved. a) lower b) down c) downward 3. __________________________ ( = very high) deficits could spark ( = cause) inflation or a sudden drop in the value of the U.S. dollar. a) Soaring b) Flying c) Cruising 4. Most analysts believe the U.S. is __________________________ ( = ready, just about) to make steady progress on this issue. a) standing b) poised c) almost 5. to ___________________________ the whole system = to put the whole system at risk a) jettison b) germinate c) jeopardize 6. to stimulate economic growth = to ___________________________ economic growth a) stifle b) stretch c) spur 7. He doesn't think that current economic conditions will continue to ____________________. ( = he thinks that the current economic conditions will change) a) prevail b) lag on c) drag out 8. the worst that can possibly happen = the worst ___________________________ a) case study b) case scenario c) take on things 9. You can't keep taking these things ___________________________. ( = you can't keep assuming that these things will always be there) a) by decree b) in transit c) for granted 10. The new regulations should prevent banks from ___________________________. ( = from going bankrupt) a) failing b) falling c) keeping afloat

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Business English Training | Talking about the economy 4 ANSWERS:


1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English Practice l Topic: General Business terms/expressions 1

Choose the correct response to complete each of the following sentences:

1. When someone "brings something to the table", it means that they _____________________. a) have something to offer b) have nothing to offer c) buy everyone lunch 2. HP is one of Dell's main _____________________. a) computers b) competitors c) controllers 3. It's pretty hard to _____________________ against big, established companies. a) compete b) complete c) competition 4. James _____________________ last year. a) changed his jobs b) changed jobs c) made a change in jobs 5. It's not good to _____________________ yourself entirely to your career. a) denigrate b) detonate c) dedicate 6. Bill, I need your _____________________ on this. What do you think of this design? a) intake b) install c) input 7. I thought you _____________________ at the conference. a) did a really good job b) really did a job c) did really a good job 8. We've got a meeting in 10 minutes. Do I have to _____________________? Yes, you do. a) atone b) attend c) attain 9. I'd like you to do a little _____________________ on investment strategies. a) present b) presenting c) presentation 10. He's away ______________________ at the moment, but he'll be back in a second. a) from his desk b) from a desk c) from the desk

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Business English Practice l Topic: General Business terms/expressions 1 ANSWERS:


1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English Practice l Topic: General Business terms/expressions 10

Choose the correct response to complete each of the following sentences:

1. Bill's company has broken its four-quarter streak of declining _____________________. a) reviews b) revenue c) cash 2. Revenue from license sales _____________________ 5% during the second quarter of 2007. a) fell b) down c) fell through 3. Because of good business decisions, our company is growing faster than _____________________. a) assumed b) expecting c) expected 4. We expect ____________________ growth during the next couple of quarters. a) modest b) shy c) mid-range 5. The CEO announced that the company was taking a new __________________. a) way b) highway c) direction 6. The 90's stock market __________________ created scores of (= many) dot-com millionaires. a) boom b) boon c) book 7. A __________________ company is one that isn't going to last very long. It's here one day, and gone the next. a) night b) fly-by-night c) flighty 8. The company spokesperson __________________ to answer any questions. a) decided b) declined c) decried 9. We're a little worried. One of our major __________________ is growing at a rapid rate. a) competition b) competitors c) compete 10. Bill was trying to come up with a scheme to steal money from the company, but his boss __________________ to this scheme and fired him. a) caught b) caught up c) caught on

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Business English Practice l Topic: General Business terms/expressions 10 ANSWERS:


1) b 2) a 3) c 4) a 5) c 6) a 7) b 8) b 9) b 10) c

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Business English Practice l Topic: General Business terms/expressions 2

Choose the correct response to complete each of the following sentences:

1. Let's have lunch on Thursday = Let's _____________________ on Thursday a) do lunch b) lunch c) eat lunch 2. Generally speaking, a good manager ____________________ a smooth production process. a) ensures b) makes sure c) is sure 3. Good time management skills are ____________________ ( = very important) to maintaining a smooth workflow. a) critique b) criticized c) critical 4. I was ____________________ with my other tasks to finish the report. a) very busy b) too busy c) excessively busy 5. I'd like to have that by ____________________ Friday. a) end of the day b) ending c) end of day/ the end of 6. I'm happy to inform you that we've reached another ____________________ ( = significant completion point) with the successful completion of user testing. a) milestone b) mile c) marker 7. After you visualize, and plan a project, you have to ____________________ it. a) implement b) imply c) implode 8. In the modern business world, "assigning multiple resources to a single activity" means: a) spending lots of money to do a task b) getting one person to do a task c) getting two or more people to do a task 9. We need someone who knows how to use offline advertising to ____________________ ( = increase) online sales. a) gain b) drive c) get 10. These issues could ______________________ ( = endanger) the completion of this project. a) jeopardy b) jeopardize c) danger

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Business English Practice l Topic: General Business terms/expressions 2 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Practice l Topic: General Business terms/expressions 3

Choose the correct response to complete each of the following sentences:

1. When did John start working here? He was ___________________ about two months ago. a) hire b) taken c) hired 2. I can't go out, - my ___________________ is almost over. a) break for lunch b) lunch break c) food break 3. Many of our employees take their breaks in the ___________________. a) breakfast room b) lunch room/lunchroom c) criticized 4. In many offices, employees work in little areas called ___________________. a) cubes/cubicles b) boxes c) rooms 5. You are going to have to ___________________ your cubicle with two other employees. a) divide b) coexist in c) share 6. Everyone has to leave the office during a fire ___________________. a) drill b) alarm c) time 7. I can't ___________________ to my computer. a) log in b) log out c) log 8. You don't have to wear a tie, but you have to wear a ___________________. a) shirt b) t-shirt c) dress shirt 9. Do you have a dress ___________________ at your company? a) requirement b) code c) law 10. I'm going on a ___________________ next month. I'm meeting with one of our clients in Singapore. a) business trip b) work trip c) business travel

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Business English Practice l Topic: General Business terms/expressions 3 ANSWERS:


1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Business English Practice l Topic: General Business terms/expressions 4

Choose the correct response to complete each of the following sentences:

1. John isn't a permanent employee, he's a ___________________. a) temp b) part-time c) hired 2. ___________________ means that someone gets hired as a temporary employee, and then, in time has the chance to become a permanent employee. a) Temp-to-full b) Temp-to-hire c) Temp-to-non-temp 3. I can't make it at 2, I have an important meeting ___________________. ( = I have to attend) a) I can't get out b) I can't get out from c) I can't get out of 4. Make sure you ___________________ with Nancy about what we all discussed this morning. a) follow-up b) follow c) converse 5. He's got a really positive ___________________. He'll do well at this company. a) look b) sense c) attitude 6. A "micromanager" wants to ___________________. a) let his employees work independently b) have total control over everything c) bankrupt the company s/he works for 7. You should always wear your name ________________. ( = a little piece of paper with your name that you wear on your shirt) when you're at work. a) tag b) paper c) patch 8. Tony, can you ___________________ these documents and see if there's anything about the Dell contract? a) observe b) look through c) look 9. Can we meet at 2:00 PM? Let me check my ___________________. a) requirement b) schedule c) clock 10. Marketing really dropped the ___________________ on this one. ( = really made a big mistake) a) balls b) bowl c) ball

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Business English Practice l Topic: General Business terms/expressions 4 ANSWERS:


1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Business English Practice l Topic: General Business terms/expressions 5

Choose the correct response to complete each of the following sentences:

1. I don't think I can take on any more projects right now - I have too much __________________________ already. a) on my platter b) on my plate c) on my mind 2. The USA is one of the easiest places in the world to __________________________. a) make a business b) commence a business c) start a business 3. I'm swamped = I'm __________________________ a) drowning b) really busy c) confused 4. What's on the __________________________ today? ( = What's the plan for today?/ What do we have to do today?) a) agenda b) board c) notebook 5. I'm a little confused about the timeline. Could you __________________________ ( = explain it to me) again? a) walk me through it b) walk me through c) converse with me 6. What's a "timeline"? a) A thin watch b) A deadline

c) A schedule

7. I have a couple of things I'd like to talk about - I'm going to go through them __________________________. ( = one by one) a) in order b) by order c) orderly 8. Tony is always ______________________ the meeting up by being late. a) holding b) keeping c) bringing 9. I have a terrible boss! He never gives me any positive __________________________ on the work I do. (= he never compliments my work) a) feed b) feedback c) opinions 10. A business' "core competency" is something that it can do well - something that sets it apart from its competitors, and is difficult for these competitors to ___________________. ( = copy) a) initiate b) inform c) imitate
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Business English Practice l Topic: General Business terms/expressions 5 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Practice l Topic: General Business terms/expressions 6

Choose the correct response to complete/answer each of the following:

1. When you're "bouncing ideas off each other", you're __________________________. a) exchanging ideas b) agreeing with someone else's idea c) playing basketball 2. Lisa, the marketing rep, and I have been playing __________________________ this whole week. ( = We've been trying to reach each other, but we keep getting each other's voice mail) a) phone games b) phone tag c) phone contact 3. What's "voice mail"? a) A messaging service - it allows you to leave messages when you call someone b) A voice attachment on an email c) A package with a CD 4. I think David should do the presentation. Database architecture is his __________________________. a) topic of expertise b) area of expertise c) field of knowledge 5. Your report is a little short. I think you have to __________________________ a little more. a) learn the topic b) research the substance c) research the topic 6. Our meetings are always quite informal, but we get __________________________. a) much done b) much finished c) a lot done 7. Where can I get a pen? a) In the supply room b) In the lunch room

c) In the conference room

8. What's a binder? a) paper b) a notebook cover (often with rings for holding sheets)

c) a mean boss

9. I've always wanted to ___________________ a career in oceanography. a) persuade b) perhaps c) pursue 10. No, I'm sorry I'm not ___________________ with that service. ( = I haven't heard about that service) a) familiar b) famous c) famished
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Business English Practice l Topic: General Business terms/expressions 6 ANSWERS:


1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English Practice l Topic: General Business terms/expressions 7

Choose the correct response to complete each of the following sentences:

1. A company's _____________________ is the supply of goods it has for sale. a) inventory b) invention c) inversion 2. A good CEO will make _____________________ business decisions. a) sound b) sonic c) musical 3. It's not economically _____________________ ( = profitable/worthwhile) for us to pursue this. a) fast b) worthy c) feasible 4. We have to examine the _____________________ ( = race, age, income, etc.) of our customer base. a) democracy b) demographics c) demonstrations 5. Our _____________________ is to provide high quality veterinary service. a) statement b) mishap c) mission 6. This seminar will show you how to _____________________ ( = improve) your sales and marketing campaigns. a) vary b) variable c) variety 7. To make an "informed" choice, means to make a _____________________ choice. a) wise b) frivolous c) neutral 8. A "white paper" is an _____________________ report. a) authored b) authentic c) authoritative 9. The manager didn't see any _____________________ ( = real) benefits to his approach. a) tangy b) tangible c) tinged 10. The kids who will receive these computers are the ones who will ultimately _____________________ of this project. a) rope the benefits b) reap the benefits c) take the benefits

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Business English Practice l Topic: General Business terms/expressions 7 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Practice l Topic: General Business terms/expressions 8

Choose the correct response to complete each of the following sentences:

1. Our organization is one of the main _____________________ in the water initiative program. ( = an integral part of the program) a) holders b) takers c) stakeholders 2. Call one of the _____________________ guys to come fix your computer. a) sales support b) tech support c) technical know-how 3. James and I don't really see _____________________ on this issue. ( = we don't really agree) a) face-to-face b) eye-to-eye c) eyes-to-eyes 4. I'm sorry, he's _____________________ right now, can he call you back? a) in a meeting b) in meeting c) with a meeting 5. _____________________ ( = I think) , we should concentrate more on customer service. a) The way I think b) In other words c) The way I see things 6. Paul, can we _____________________ your input on this? a) get b) receive c) take 7. He makes _____________________. a) an excellent point b) excellent point

c) an excellent idea

8. I understand. = I see _____________________. a) what you say b) what you think c) what you mean 9. I agree with you _____________________. a) up to your point b) up to a point c) up to a moment 10. What are the _____________________ on this? = What do we do next? a) next steps b) next moves c) next actions

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Business English Practice l Topic: General Business terms/expressions 8 ANSWERS:


1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Business English Practice l Topic: General Business terms/expressions 9

Choose the correct response to complete each of the following sentences:

1. What are you _____________________? = What are you trying to say? a) getting at b) getting c) making 2. I'm sorry, Lynn, I didn't _____________________ ( = understand/hear) that last figure. a) engage b) catch/get c) grasp 3. Janine has _____________________ a lot to the development of this company. a) constrained b) calculated c) contributed 4. We're running a little short _____________________. ( = we don't have much time left) a) of time b) in time c) time 5. Bill told me that my issue was _____________________ of the meeting. ( = not part of what the meeting was about) a) outside the boundary b) out the door c) outside the scope 6. Let's _____________________ ( = talk) tomorrow. a) touch bases b) touch base c) touch wood 7. She's really good at _____________________ ( = generating) creative solutions. a) coming up with b) coming on to c) getting on with 8. In business jargon, when something is "on someone's radar": a) they are not aware of something b) they are aware of something c) they are a pilot 9. Let's leave that issue for _____________________. a) other meeting b) another meeting c) the future 10. It's critical not to _____________________ of the main point. a) see b) lose site c) lose sight

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Business English Practice l Topic: General Business terms/expressions 9 ANSWERS:


1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Business English Grammar Exercise | Topic: Choose the right article 1


Choose the best response for each question:

1. Oil prices have risen to __________________________ record levels in the past three years. a) NO ARTICLE b) the c) a 2. Q: Is he a clerk? A: No, he's __________________________ manager. (There's only one manager) a) the b) a c) NO ARTICLE 3. Q: Is he a clerk? A: No, he's __________________________ manager. (There's more than one manager) a) the b) NO ARTICLE c) a 4. Many of __________________________ programmers that started last year have quit. a) a b) the c) NO ARTICLE 5. Many _________________ programmers that started last year have quit. a) the b) a c) NO ARTICLE 6. We hope to make _________________ big advances during the early stages of this project. a) NO ARTICLE b) the c) a 7. Take a look at this report. _________________ findings are really surprising. a) The b) A c) NO ARTICLE 8. Q: What are you working on? A: I'm trying to finish __________________________ presentation that I told you about this morning. a) a b) NO ARTICLE c) the 9. Q: What are you working on? A: I'm working on __________________________ presentation for today's meeting. (The person asking the question doesn't know about this presentation) a) the b) a c) NO ARTICLE 10. This is _________________________ very challenging task. a) the b) a c) NO ARTICLE

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Business English Grammar Exercise | Topic: Choose the right article 1 ANSWERS:
1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Grammar Exercise | Topic: Choose the right article 10


Choose the best response for each question:

1. Bank of America, __________________________ nation's largest bank, announced its earnings last week. a) the b) a c) NO ARTICLE 2. Several __________________________ members suggested a more cautious approach. a) the b) a c) NO ARTICLE 3. If we invest more in __________________________ advertising, we'll be able to capture a bigger chunk of the market. a) the b) an c) NO ARTICLE 4. We have __________________________ responsibility to our customers to make sure that our products are safe. a) the b) a c) NO ARTICLE 5. This type of legislation is not really in __________________________ public interest. a) the b) a c) NO ARTICLE 6. Your job is to ensure __________________________ customer satisfaction. a) the b) a c) NO ARTICLE 7. We intend to provide even more loans to __________________________ borrowers. (Any borrowers in general, not specific ones) a) the b) a c) NO ARTICLE 8. We intend to provide even more loans to __________________________ borrowers. (Specific borrowers that we already mentioned) a) the b) a c) NO ARTICLE 9. He works for __________________________ non-profit organization. a) the b) a c) NO ARTICLE 10. Does he work in the private sector? No, he works for __________________________ government. a) the b) a c) NO ARTICLE
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Business English Grammar Exercise | Topic: Choose the right article 10 ANSWERS:
1) a 2) c 3) c 4) b 5) a 6) c 7) c 8) a 9) b 10) a

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Business English Grammar Exercise | Topic: Choose the right article 2


Choose the best response for each question:

1. Q: Where are you going? A: I'm off to __________________________ meeting. (We both know about this particular meeting) a) a b) the c) NO ARTICLE 2. Q: Where are you going? A: I'm off to __________________________ meeting. (The person asking the question doesn't know about this meeting) a) the b) NO ARTICLE c) a 3. Q: Where are you going? A: I'm off to __________________________ work. a) the b) NO ARTICLE c) a 4. Q: Where are you going? A: I'm off to __________________________ airport. a) the b) a c) NO ARTICLE 5. This is at _________________ very heart of what we do. a) the b) a c) NO ARTICLE 6. We're looking for _________________ new supplier. a) the b) NO ARTICLE c) a 7. We're trying to build __________________________ new business relationships. a) NO ARTICLE b) the c) a 8. Our __________________________ new business relationships are working out well. a) NO ARTICLE b) the c) a 9. Why did __________________________ last CEO step down? a) a b) the c) NO ARTICLE 10. So far, this has been _________________________ very good year for us. a) the b) NO ARTICLE c) a

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Business English Grammar Exercise | Topic: Choose the right article 2 ANSWERS:
1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Grammar Exercise | Topic: Choose the right article 3


Choose the best response for each question:

1. That's __________________________ interesting suggestion. a) an b) the c) NO ARTICLE 2. How far have you gotten with __________________________ report? a) a b) the c) NO ARTICLE 3. Every company needs __________________________ good project manager. a) the b) NO ARTICLE c) a 4. Q: Are they reliable? A: Yes, they always deliver on __________________________ time. a) NO ARTICLE b) the c) a 5. We have to draw up _________________ new business plan. The old one isn't good enough. a) the b) NO ARTICLE c) a 6. If we don't follow these regulations, we'll get in _________________ trouble with the local authorities. a) the b) NO ARTICLE c) a 7. I've worked on __________________________ similar projects at my last job. a) NO ARTICLE b) the c) a 8. Q: Is that your boss? A: No, that's __________________________ CEO. (There's only one) a) a b) the c) NO ARTICLE 9. I'm not happy with __________________________ logo they designed for us. a) a b) the c) NO ARTICLE 10. That's not _________________________ good strategy. We have to think of something better. a) the b) NO ARTICLE c) a

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Business English Grammar Exercise | Topic: Choose the right article 3 ANSWERS:
1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Business English Grammar Exercise | Topic: Choose the right article 4


Choose the best response for each question:

1. Our company wouldn't be able to compete in __________________________ American market. a) an b) NO ARTICLE c) the 2. How far along are you with the new project? We're still in __________________________ product development stage. a) a b) the c) NO ARTICLE 3. Robert works in __________________________ sales. a) the b) NO ARTICLE c) a 4. We would like to set up a branch in __________________________ United States. a) the b) a c) NO ARTICLE 5. Generally speaking, __________________________ customers don't like to be told what to do. a) the b) a c) NO ARTICLE 6. Your job will be to find as many __________________________ prospective clients as possible. a) NO ARTICLE b) the c) a 7. Q: What kind of __________________________ work are you looking for? A: I'm looking for __________________________ work in a bank or some other financial institution. a) NO ARTICLE b) the c) a 8. If you would like to be able to write __________________________ checks, I suggest you open a checking account. a) the b) a c) NO ARTICLE 9. __________________________ restaurant industry in the United Kingdom employs 4 million people. a) A b) The c) NO ARTICLE 10. Give me _________________________ second - I'll be right with you! a) a b) the c) NO ARTICLE

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Business English Grammar Exercise | Topic: Choose the right article 4 ANSWERS:
1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Business English Grammar Exercise | Topic: Choose the right article 5


Choose the best response for each question:

1. Do you know how to program in __________________________ Java? ( = a programming language) a) NO ARTICLE b) the c) a 2. We're looking to hire someone who speaks __________________________ Russian. a) NO ARTICLE b) the c) a 3. I don't think he's __________________________ good fit ( = well-matched) for our company. a) the b) NO ARTICLE c) a 4. Direct selling accounts for about __________________________ 50% of our annual sales. a) the b) NO ARTICLE c) a 5. The senate passed an important energy bill on Tuesday. __________________________ bill will ensure that companies don't overcharge their customers. a) A b) NO ARTICLE c) The 6. The senator from California spoke out against __________________________ racism. (in general) a) NO ARTICLE b) the c) a 7. The senator from California spoke out against __________________________ last week's protests in Los Angeles. a) NO ARTICLE b) the c) a 8. The senator from California spoke out against __________________________ protests in Los Angeles that killed 10 people. a) a b) NO ARTICLE c) the 9. He has __________________________ MBA (Master of Business Administration) from Harvard. a) the b) an c) NO ARTICLE 10. He signed up for _________________________ MBA program that I told you about last week. a) an b) the c) NO ARTICLE

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Business English Grammar Exercise | Topic: Choose the right article 5 ANSWERS:
1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Grammar Exercise | Topic: Choose the right article 6


Choose the best response for each question:

1. Why didn't __________________________ government regulate this earlier? a) the b) a c) NO ARTICLE 2. I went to the trade fair, but I didn't like any of __________________________ presentations. a) a b) the c) NO ARTICLE 3. __________________________ presentation that we saw yesterday was very convincing. (We only saw one presentation) a) The b) A c) NO ARTICLE 4. The meeting that was supposed to be at __________________________10:00 AM has been pushed back to __________________________11:00 AM. a) a b) NO ARTICLE c) the 5. I have some free time at 5:00 PM. Let's schedule __________________________ meeting for then. (I haven't mentioned this meeting before) a) the b) NO ARTICLE c) a 6. One of our engineers is always on __________________________ call. ( = available) a) the b) a c) NO ARTICLE 7. Oh, that's John. He's in charge of __________________________ accounting department. a) the b) a c) NO ARTICLE 8. Oh, that's Mary. She works in __________________________ human resources. a) the b) NO ARTICLE c) a 9. I'd like to introduce you to Jose. He's __________________________ one of our developers. a) the b) an c) NO ARTICLE 10. GM hired 2,000 workers. Nearly 20% of __________________________ workers that were hired were previously unemployed. a) the b) a c) NO ARTICLE
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Business English Grammar Exercise | Topic: Choose the right article 6 ANSWERS:
1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English Grammar Exercise | Topic: Choose the right article 7


Choose the best response for each question:

1. I just found out that Citibank is planning __________________________ layoffs. a) the b) NO ARTICLE c) a 2. Really? Do you know which workers will be affected by __________________________ layoffs (that they're planning)? a) a b) NO ARTICLE c) the 3. He is a media mogul. He owns __________________________ newspaper and several magazines. a) the b) a c) NO ARTICLE 4. We need to get __________________________ accountant to prepare our taxes this year. ("some" accountant - No particular accountant in mind) a) an b) the c) NO ARTICLE 5. That isn't __________________________ way we do things around here. a) the b) a c) NO ARTICLE 6. Think about __________________________ what I told you. a) the b) a c) NO ARTICLE 7. Are you thinking of staring __________________________ business? a) a b) the c) NO ARTICLE 8. We've been getting a lot of __________________________ business recently. a) NO ARTICLE b) the c) a 9. Q: What does John do? A: He's __________________________ financial advisor at Merrill Lynch. (He's not the only financial advisor there) a) the b) a c) NO ARTICLE 10. Well, they made us __________________________ offer, and we accepted it. a) the b) NO ARTICLE c) an

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Business English Grammar Exercise | Topic: Choose the right article 7 ANSWERS:
1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Grammar Exercise | Topic: Choose the right article 8


Choose the best response for each question:

1. Do you know a lot about __________________________ marketing? a) NO ARTICLE b) the c) a 2. I'm in my car right now, so I can't really talk. I'll call you from __________________________ office. a) a b) the c) NO ARTICLE 3. This issue could have been avoided with the proper planning. I'm not trying to play __________________________ blame game here - we all have to be more responsible. a) a b) NO ARTICLE c) the 4. We need to make sure that we're all on __________________________ same page. ( = we all agree) a) the b) a c) NO ARTICLE 5. This is a matter of __________________________ great importance to us. a) the b) a c) NO ARTICLE 6. I'm not sure I agree with all the obligations stipulated in this contract. I'll have to get __________________________ lawyer to look at it. (We don't know which lawyer I'm talking about) a) the b) a c) NO ARTICLE 7. I think this approach might not be aggressive enough. I think we need __________________________ more aggressive approach. a) a b) the c) NO ARTICLE 8. He gave me two designs - a yellow one and a red one. I like __________________________ red one. a) a b) the c) NO ARTICLE 9. Trading __________________________ stock can be tricky if you've never done it before. a) the b) NO ARTICLE c) a 10. I want to sell __________________________ stock that I bought last week. a) a b) NO ARTICLE c) the
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Business English Grammar Exercise | Topic: Choose the right article 8 ANSWERS:
1) a 2) b 3) c 4) a 5) c 6) c 7) a 8) b 9) b 10) c

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Business English Grammar Exercise | Topic: Choose the right article 9


Choose the best response for each question:

1. This in not __________________________ kind of product that a consumer will use only once. a) the b) a c) NO ARTICLE 2. If you can think of __________________________ better way to do this, please let me know. a) the b) a c) NO ARTICLE 3. I know there are __________________________ more effective ways to get this done. a) the b) a c) NO ARTICLE 4. Recent market trends show that there is __________________________ significant increase in the use of our products among couples with two or more children. a) the b) a c) NO ARTICLE 5. I know there's an increase, but I don't understand the reasons behind __________________________ increase. a) the b) an c) NO ARTICLE 6. We have __________________________ team of lawyers working for us. a) the b) a c) NO ARTICLE 7. We'll get in __________________________ touch with you soon. a) the b) a c) NO ARTICLE 8. We don't see __________________________ eye to __________________________ eye on a lot of issues. a) the b) an c) NO ARTICLE 9. I'd like to make __________________________ suggestion. Why don't we try to find a new distributor? a) the b) a c) NO ARTICLE 10. Q: When is the meeting going to be held? A: On __________________________ Monday. a) the b) a c) NO ARTICLE

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Business English Grammar Exercise | Topic: Choose the right article 9 ANSWERS:
1) a 2) b 3) c 4) b 5) a 6) b 7) c 8) c 9) b 10) c

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Business English Grammar Quiz | Topic: Phrasal verbs in Business English 1


Choose the best response to complete each sentence:

1. We __________________________ up with a new structure. = We developed/created a new structure. a) came b) brought c) gave 2. We have to __________________________ out ( = develop) a better way to communicate with our customers. a) figure b) come c) give 3. They cut __________________________ ( = eliminated) the middleman and started providing this service themselves. a) off b) up c) out 4. Tom found a way to __________________________ ( = bypass/eliminate) this problem. a) get down b) get around c) get up 5. Please __________________________ on. = Please continue. a) give b) get c) go 6. We need to __________________________ ( = examine/review) these reports before 3:00 PM. a) go through b) get around c) give off 7. We need to _________________ ( = schedule/arrange) an interview for Friday. a) set up b) take off c) save up 8. The meeting has been __________________________ off ( = cancelled). a) made b) talked c) called 9. The president has called __________________________ ( = requested) sweeping changes in the way we do business. a) up b) for c) around 10. I knew they'd __________________________ to our way of thinking. = I knew that they would eventually accept our way of thinking. a) get up b) come around c) feel out
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Business English Grammar Quiz | Topic: Phrasal verbs in Business English 1 ANSWERS:
1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Grammar Quiz | Topic: Phrasal verbs in Business English 2


Choose the best response to complete each sentence:

1. We have to keep __________________________ with our competitors. = We have to be as successful as our competitors. a) up b) on c) at 2. That factory __________________________ ( = produces) 10,000 milk cartons every day. a) brings in b) turns out c) out 3. That branch __________________________ ( = makes, earns) a lot of money. a) brings in b) factors in c) takes up 4. You forgot to __________________________ in employee benefits. = You forgot to include employee benefits in your calculation. a) bring b) factor c) lead 5. I'll look __________________________ it. = I'll investigate it. a) around b) in c) into 6. We'll have to do __________________________ with ( = eliminate) some of these provisions. a) up b) over c) away 7. Robert _________________ as CEO ( = replaced the previous CEO) back in 2008. a) took over b) looked up c) went around 8. I'd like to point _________________ ( = mention/remind everyone) that this has always worked in the past. a) up b) out c) in 9. Robert brought __________________________ ( = raised) a very interesting point. a) around b) in c) up 10. We can't just __________________________. ( = admit defeat and stop trying) a) give up b) get up c) get around

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Business English Grammar Quiz | Topic: Phrasal verbs in Business English 2 ANSWERS:
1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English Grammar Quiz | Topic: Phrasal verbs in Business English 3


Choose the best response to complete each sentence:

1. In the weeks __________________________ up to ( = before) the meeting, we'll all have to work very hard. a) bringing b) leading c) taking 2. They __________________________ ( = created, developed) a brilliant marketing strategy. a) turned around b) brought in c) drew up 3. We always contract that work __________________________. ( = we get someone else to do it) a) up b) out c) around 4. I want Mary to __________________________ ( = assume the lead in) the new Latin American unit. a) head up b) factor in c) lead off 5. Let me __________________________ ( = start) by saying how proud I am of your contribution to this company. a) lead off b) write off c) start on 6. You two should work together on this project. = You two should __________________________ on this project. a) work off b) put in c) team up 7. The new cellphones will _________________ ( = will be launched) in November. a) roll out b) come off c) go through 8. I'm not sure what you're getting _________________. = I'm not sure what you mean. a) at b) out c) off 9. Ford plans to __________________________ off 1,000 workers. = 1,000 Ford workers will lose their jobs. a) lift b) lay c) go 10. Our business is really taking __________________________! = Our business is really becoming successful! a) up b) in c) off
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Business English Grammar Quiz | Topic: Phrasal verbs in Business English 3 ANSWERS:
1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Grammar Quiz | Topic: Phrasal verbs in Business English 4


Choose the best response to complete each sentence:

1. We brought him __________________________ ( = we hired him) to help us with the new website. a) on b) up c) in 2. Matel had to __________________________ on their advertising budget. ( = to reduce their advertising budget) a) come off b) cut back c) let down 3. We __________________________ ( = rejected) the offer because we weren't happy with several of the stipulations. a) let off b) brought out c) turned down 4. That issue never __________________________ up ( = was never raised) during the meeting. a) came b) drew c) measured 5. This product doesn't __________________________ up to its predecessors. = This product is not as good/effective as its predecessors. a) work b) bring c) measure 6. We've run __________________________ paper. = We have no more paper left. a) off b) out of c) out 7. Noone likes to sit through drawn _________________ negotiations. ( = negotiations that take much longer than they should). a) out b) off c) up 8. Make sure you _________________ ( = complete) all the necessary paperwork. a) write off b) fill out c) off 9. I'm sure they'll recover. Let's not write them __________________________ just yet. ( = Let's not assume that they're finished) a) out b) off c) up 10. We usually __________________________ aside ( = reserve) 15% of our budget for marketing. a) sit b) place c) set
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Business English Grammar Quiz | Topic: Phrasal verbs in Business English 4 ANSWERS:
1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Business English Grammar Quiz | Topic: Phrasal verbs in Business English 5


Choose the best response to complete each sentence:

1. Barack Obama has a plan to __________________________ out ( = save, financially speaking) the automotive industry. a) give b) make c) bail 2. It will take time for the board to __________________________ ( = clear up, fix) this mess. a) turn around b) sort out c) put in 3. We can't __________________________ this option. = We have to consider this option. a) write up b) rule out c) sign off 4. The research was __________________________ ( = conducted) by a team of French scientists. a) carried out b) led into c) placed under 5. I'm sure we can __________________________ something out. = I'm sure we can arrange something. a) lead b) do c) work 6. The committee members have already __________________________ on this project. ( = formally approved this project) a) signed off b) worked off c) carried out 7. We have decided _________________ pursuing ( = decided not to pursue) this course of action. a) against b) out c) off 8. I would like to _________________ my partner in on this discussion. = I would like my partner to take part in this discussion. a) take b) carry c) bring 9. The new functionality will speed __________________________ the checkout process. ( = will make the checkout process faster) a) in b) up c) on 10. I'm going to ask John sit __________________________ on this meeting. = I'm going to ask John to attend this meeting (although he won't participate). a) in b) up c) of

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Business English Grammar Quiz | Topic: Phrasal verbs in Business English 5 ANSWERS:
1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Grammar Exercise | Topic: Choose the right preposition 1


Choose the best response to complete each sentence:

1. The design stage typically lasts __________________________ two months. a) for b) NO PREPOSITION c) A or B 2. We'll let you know about our decision __________________________ tomorrow. a) until b) by c) A or B 3. I like working __________________________ Bill. He's really laid-back. a) on b) with c) along 4. The design process __________________________ this product is fairly complicated. a) for b) in c) along 5. Please inform me _________________ your decision. a) in b) A or C c) of 6. This is an issue that came up _______________________ the early stages of the project. a) during b) along c) with 7. The demand for our product has risen by 50% _______________________ the last two years. a) over b) among c) with 8. John will be in charge __________________________ all the technical aspects. a) to b) for c) of 9. Are you working __________________________ the project that I assigned you to? a) with b) on c) in 10. I work _________________________ downtown Chicago/ I work __________________________ the center ( = central part) of the city. a) in b) on c) at

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Business English Grammar Exercise | Topic: Choose the right preposition 1 ANSWERS:
1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Business English Grammar Exercise | Topic: Choose the right preposition 10


Choose the best response to complete each sentence:

1. This company is __________________________ for sale = This company is being sold a) B or C b) up c) NO PREPOSITION 2. __________________________ an emotional standpoint, this is a very difficult decision to make. a) On b) From c) At 3. The CEO stepped __________________________ last month = The CEO resigned last month a) along b) out c) aside 4. He didn't say anything prior __________________________ ( = before) the board's approval of the deal. a) to b) NO PREPOSITION c) with 5. We made _______________________ $5,000,000 in profits last year. a) about b) around c) A or B 6. _______________________ all the workers, Miguel works the hardest. a) In b) Out of c) Out 7. We're focusing _______________________ long-term growth. a) on b) in c) at 8. Are you going to finish this on time? Yes, the packages will be sent out __________________________ schedule. ( = on time) a) in b) on c) by 9. Customers will be allowed to pay __________________________ cash. a)by b) A or C c) NO PREPOSITION 10. It's been a tough week _________________________ work. a)in b) on c) at

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Business English Grammar Exercise | Topic: Choose the right preposition 10 ANSWERS:
1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Business English Grammar Exercise | Topic: Choose the right preposition 2


Choose the best response to complete each sentence:

1. The process __________________________ selecting candidates is a difficult one. a) of b) in c) A or B 2. __________________________ a way, we're happy that we didn't get the contract. a) On b) In c) At 3. Are you satisfied __________________________ this quarter's profits? a) in b) of c) with 4. We have three marketing specialists __________________________ staff = We have three marketing specialists working at our company a) on b) at c) in 5. Which company do you work _________________? a) NO PREPOSITION b) A or C c) for 6. We have to bring this _______________________ his attention = We have to let him know about this a) about b) to c) towards 7. I think you should invest _______________________ this company. a) in b) for c) on 8. I knew __________________________ the beginning that this wouldn't work. a) of b) from c) NO PREPOSITION 9. We're looking for a partner we can rely __________________________ = We're looking for a dependable partner a) with b) on c) at 10. It's best to take care of such issues _________________________ an early stage, before they become bigger problems. a) in b) on c) at

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Business English Grammar Exercise | Topic: Choose the right preposition 2 ANSWERS:
1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Business English Grammar Exercise | Topic: Choose the right preposition 3


Choose the best response to complete each sentence:

1. What we like __________________________ them, is that they always deliver on their promises. a) of b) about c) around 2. He always comes __________________________ time. ( = at the right time, neither late nor early) a) in b) at c) on 3. I came __________________________ time to hear him speak. ( = I arrived at the last moment, but I wasn't late) a) on b) in c) at 4. __________________________ time ( = In the future) you'll see that I was right. a) In b) On c) At 5. We offer free advice _________________ financial planning. a) on b) at c) NO PREPOSITION 6. We offer free _______________________ financial planning advice. a) on b) at c) NO PREPOSITION 7. We'll help you develop your business idea _______________________ an award winning enterprise. a) into b) to c) toward 8. How many people are __________________________ your team? a) B or C b) on c) in 9. It's always best to focus more __________________________ quality than _______________________ quantity. a) with b) on c) in 10. He doesn't really know much _________________________ mapping out processes. a) in b) around c) about

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Business English Grammar Exercise | Topic: Choose the right preposition 3 ANSWERS:
1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Grammar Exercise | Topic: Choose the right preposition 4


Choose the best response to complete each sentence:

1. Despite __________________________ all this, I think that it's a good idea to pursue this course of action. a) B or C b) of c) NO PREPOSITION 2. We're committed __________________________ providing you with the best possible service. a) in b) to c) at 3. Many mistakes were made __________________________ the past year. a) in b) on c) for 4. We specialize in providing solutions that tailor __________________________ your specific needs. a) for b) to c) A or B 5. These solutions are tailor-made _________________ your needs. a) for b) to c) A or B 6. We're not really interested _______________________ this type of cooperation. a) on b) at c) in 7. This is the best-selling product _______________________ the market. a) on b) in c) A or B 8. Our products are available all __________________________ the world. a) in b) around c) about 9. I'm very happy that you're considering me __________________________ this position. a) about b) in c) for 10. The research is moving _________________________ ( = progressing) well. a) along b) around c) about

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Business English Grammar Exercise | Topic: Choose the right preposition 4 ANSWERS:
1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English Grammar Exercise | Topic: Choose the right preposition 5


Choose the best response to complete each sentence:

1. We currently spend about $10 million a year __________________________ advertising. a) B or C b) in c) on 2. We have worked on dozens __________________________ similar projects. a) of b) off c) NO PREPOSITION 3. Our sales have been down ever __________________________ the bad news came out last year. a) from b) out c) since 4. We've been __________________________ this before. = We've experienced this before. a) around b) through c) in 5. Let me start _________________ welcoming you to the conference. a) for b) A or C c) by 6. You should really start _______________________ that project. = You should really begin working on that project. a) on b) at c) in 7. Which category would this fall _______________________ ? a) under b) on c) over 8. __________________________ the past year, our profits have tripled. a) During b) Over c) A or B 9. We have to deal with the problem __________________________ hand. ( = the problem that we are facing) a) in b) at c) on 10. The partners from New York will be _________________________ hand for ( = present at) the meeting. a) in b) on c) at

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Business English Grammar Exercise | Topic: Choose the right preposition 5 ANSWERS:
1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Grammar Exercise | Topic: Choose the right preposition 6


Choose the best response to complete each sentence:

1. We have spent the last two weeks searching __________________________ a new web designer. a) for b) in c) on 2. It'll be a while __________________________ we start being profitable. a) until b) A or C c) before 3. __________________________ the end of next year, we will have made $100,000. a) By b) Until c) In 4. Are we all __________________________ the same page? = Do we all agree? a) in b) on c) at 5. These candy bars account _________________ about 70% of our sales. a) to b) from c) for 6. To sell something for less than you paid for it = To sell something _______________________ cost a) under b) A or C c) below 7. How do we go _______________________ doing this? = What steps should be take in order to do this? a) about b) around c) out 8. I take a lot of pride __________________________ this company. = I'm very proud of this company. a) of b) in c) on 9. Our air conditioners cost around $1,000, __________________________ our competitors' air conditioners cost at least $2,000. a) since b) for c) while 10. I'll see you _________________________ the conference! a) at b) in c) on

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Business English Grammar Exercise | Topic: Choose the right preposition 6 ANSWERS:
1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English Grammar Exercise | Topic: Choose the right preposition 7


Choose the best response to complete each sentence:

1. We all need to perform __________________________ a higher level. a) in b) at c) A or B 2. We have to increase our budget to a minimum __________________________ 10% of our gross sales. a) NO PREPOSITION b) A or C c) of 3. You have to attend __________________________ all the staff meetings. a) to b) NO PREPOSITION c) at 4. From now __________________________, you will report to me. a) on b) ahead c) in 5. We finished the project _________________ of schedule. ( = early) a) ahead b) before c) A or B 6. The inflation rate is going up as a result _________________ rising gas and energy costs. a) on b) in c) of 7. This is well _______________________ the target of 4% that we were aiming for. a) above b) up c) A or B 8. I'm calling __________________________ response to your email. a) in b) on c) with 9. They still haven't figured __________________________ ( = thought of) a way to improve employee morale. a) up b) out c) through 10. Something _________________________ the lines of what we saw at the conference. = Something similar to what we saw at the conference. a) among b) around c) along

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Business English Grammar Exercise | Topic: Choose the right preposition 7 ANSWERS:
1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Grammar Exercise | Topic: Choose the right preposition 8


Choose the best response to complete each sentence:

1. We will have to cut production __________________________ 50,000 units. a) by b) in c) with 2. Which office do you work __________________________? a) NO PREPOSITION b) at c) A or B 3. We need to determine which factors are __________________________ the slowdown. ( = are causing the slowdown) a) before b) during c) behind 4. We have to divide the work load evenly __________________________ all the employees. a) among b) between c) A or B 5. Net profits = Gross profits _________________ all the expenses involved in running a business. a) before b) below c) minus 6. We are committed _________________ retaining our status as market-leader. a) of b) to c) in 7. You'll be working _______________________ our other office. a) B or C b) out of c) at 8. I wanted to speak to you __________________________ your recent behavior. a) regarding b) A or C c) about 9. I need to speak to you __________________________ ( = about) the McAlister account. a) considering b) concerning c) A or B 10. We're the world's leading supplier _________________________ mangos. a) with b) in c) of

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Business English Grammar Exercise | Topic: Choose the right preposition 8 ANSWERS:
1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Business English Grammar Exercise | Topic: Choose the right preposition 9


Choose the best response to complete each sentence:

1. These cigars are hand-made __________________________ Cuba. a) on b) at c) in 2. You'll never finish the report on time if you keep working __________________________ that speed! a) on b) at c) in 3. We have to find a new supplier __________________________ May 1st. a) before b) A or C c) by 4. I don't want to make any concessions __________________________ them. a) to b) between c) with 5. Are we going to ship this cargo _______________________ air? a) through b) with c) by 6. Don't send that email _______________________ Mark approves the proposal. = Wait for Mark to approve the proposal before sending the email. a) until b) unless c) despite 7. Don't send that email _______________________ Mark approves the proposal. = Don't send that email if Mark doesn't approve the proposal. a) unless b) until c) despite 8. These types of products are usually exempt __________________________ taxes. a) considering b) in c) from 9. __________________________ this treaty, companies are not allowed to engage in unfair trade practices. a) In b) Under c) From 10. We have increased food imports _________________________ 20% in the last three years. a) B or C b) NO PREPOSITION c) by

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Business English Grammar Exercise | Topic: Choose the right preposition 9 ANSWERS:
1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Business English Grammar Exercise | Topic: Mixed verb tenses 1


Choose the best response to complete each sentence:

1. If he doesn't come in the next 10 minutes, we __________________________ without him. a) started b) would start c) will start 2. He __________________________ a manager when he was 25. a) has become b) became c) was becoming 3. __________________________ the details of the proposed merger. a) Let's to discuss b) Let's discuss c) Let's be discussing 4. Our distributor called while I __________________________ to Jim. (I'm no longer talking to Jim) a) was talking b) have been talking c) would be talking 5. I thought about your proposal, and I think we __________________________ it. a) accept b) will have accepted c) will accept 6. How long _________________ in sales? a) B or C b) have you worked c) have you been working 7. I have _________________ your proposal, and I'm quite impressed. a) reviewed b) reviewing c) review 8. The mayor failed __________________________ the striking workers to return to contract talks. a) persuade b) A or C c) to persuade 9. The union __________________________ on Tuesday to resume contract talks. a) was being agreed to b) agreed c) has been agreeing 10. Negotiations __________________________ to continue into the weekend. a) are expected b) are expecting c) expect

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Business English Grammar Exercise | Topic: Mixed verb tenses 1 ANSWERS:


1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Business English Grammar Exercise | Topic: Mixed verb tenses 10


Choose the best response to complete each sentence:

1. It would __________________________ more sense to redesign the packaging. a) make b) have made c) A or B 2. It would __________________________ more sense to have gone to the meeting. a) make b) have made c) A or B 3. __________________________ through the process many times before, I know exactly which steps to take. a) Going b) Having gone c) To go 4. There's no need __________________________ a chief marketing officer. a) to hire b) hire c) hiring 5. This meeting has been __________________________ by the marketing department. a) organize b) organizing c) organized 6. The marketing department is __________________________ the meeting. a) organizing b) organize c) organized 7. The safety inspector is _________________ by the CEO. a) appointed b) appointing c) A or B 8. This seemingly easy task __________________________ us. a) has eluded b) had eluded c) A or B 9. This seemingly easy task __________________________ us until last week. a) has eluded b) had eluded c) A or B 10. What can we __________________________ from this experience? a) learn b) to learn c) learning

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Business English Grammar Exercise | Topic: Mixed verb tenses 10 ANSWERS:


1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Business English Grammar Exercise | Topic: Mixed verb tenses 2


Choose the best response to complete each sentence:

1. __________________________ a strike, the company gave in to the workers' demands. a) Hoping to prevent b) Hoped to prevent c) Hope to prevent 2. Our employees __________________________ our strongest asset. a) are being b) are c) to be 3. __________________________ that for another meeting. a) Let's to leave b) Let's be leaving c) Let's leave 4. Our office usually __________________________ at 5:00 PM, but today we're staying open until 6. a) closes b) is closing c) closed 5. __________________________ business in third-world countries can be a frustrating experience. a) To do b) Having done c) Doing 6. Please ask Robert _________________to the meeting. a) to be coming b) to come c) come 7. By the time my boss gets here, I _________________ my report. a) will have finished b) would be finished c) finish 8. From now on, we __________________________ things differently. a) will be doing b) A or C c) will do 9. If he had told me about this earlier, I __________________________ someone else. a) will have hired b) would have hired c) will hire 10. I __________________________ those changes last week. a) have implemented b) have been implementing c) implemented

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Business English Grammar Exercise | Topic: Mixed verb tenses 2 ANSWERS:


1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Business English Grammar Exercise | Topic: Mixed verb tenses 3


Choose the best response to complete each sentence:

1. Over that past three years, I __________________________ in a number of interesting projects. a) have been involved b) A or C c) was involved 2. Right now I __________________________ in any project. a) am not being involved b) A or C c) am not involved 3. PERSON 1: Do you have time to talk? PERSON 2: Not really, I __________________________ pretty busy right now. a) am being b) am c) have been 4. I __________________________ to a trade fair until I went to the one in Las Vegas last month. a) had never been b) was never c) have never been 5. They were one of our biggest competitors, but they __________________________ bankrupt last year. a) went b) have gone c) had gone 6. Recent efforts _________________ our company's profile have been successful. a) boost b) to have boosted c) to boost 7. John's company _________________ one of the biggest electronics retailers in the country. a) is b) are c) A or B 8. I __________________________ the approval of three committee members before Bob signed off on the project. a) had already gotten b) did already get c) have already gotten 9. The recent survey shows that our consumer base __________________________. a) grows b) is growing c) A or B 10. PERSON 1: How's the new guy doing? PERSON 2: Right now he's just __________________________ to get familiar with our process. a) try b) tried c) trying

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Business English Grammar Exercise | Topic: Mixed verb tenses 3 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Grammar Exercise | Topic: Mixed verb tenses 4


Choose the best response to complete each sentence:

1. You should __________________________ your employees in a more respectful manner. a) treat b) to treat c) treated 2. Employees should __________________________ in a more respectful manner. a) to be treated b) be treated c) treated 3. PERSON 1: __________________________ you seen Bob? PERSON 2: No, I haven't. a) Have b) Are c) Did 4. You __________________________ if you have a problem. a) would have let him know b) should let him know c) have let him know 5. The business environment __________________________. a) is constantly changing b) changes constantly c) A or B 6. _________________ them until we get the proposal back from Nancy. a) Don't be calling b) Haven't you called c) Don't call 7. The board _________________ a merger. a) has just approved b) just has approved

c) A or B

8. I __________________________ at Bank of America from 2001-2003. a) have been working b) was working c) have worked 9. Currently, I __________________________ at Citibank. a) work b) am working c) A or B 10. I __________________________ here for 10 years. (I still work here) a) have worked b) worked c) was working

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Business English Grammar Exercise | Topic: Mixed verb tenses 4 ANSWERS:


1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English Grammar Exercise | Topic: Mixed verb tenses 5


Choose the best response to complete each sentence:

1. Do you think you __________________________ finish this report by the end of the day? a) could/will b) could/have c) will/have 2. Yes, the report __________________________ by the end of the day. a) will be finished b) I will finish c) I have finished 3. I __________________________ it as we speak. a) finish b) would finish c) am finishing 4. I will have finished __________________________ the presentation by the time you get back from lunch. a) to prepare b) preparing c) A or B 5. I __________________________ for many different jobs. a) have been applying b) have applied c) A or B 6. I __________________________ talked about this later. a) would rather we b) would we rather c) rather 7. If I had known about the layoffs, I _________________ you. a) would have told b) will have told c) will tell 8. We are currently __________________________ several acquisitions. a) considered b) have been considering c) considering 9. These acquisitions __________________________ us as the leader in our industry. (The acquisitions may or may not be made/realized) a) would be established b) would establish c) would have established 10. These acquisitions __________________________ us as the leader in our industry. (The acquisitions were NOT made/realized) a) would establish b) would have established c) would be established

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Business English Grammar Exercise | Topic: Mixed verb tenses 5 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English Grammar Exercise | Topic: Mixed verb tenses 6


Choose the best response to complete each sentence:

1. I __________________________ my new job next week. a) B or C b) am starting c) start 2. There __________________________ to be a problem with your application. a) is seeming b) seems c) seem 3. I __________________________ 10,000 shares last week. a) bought b) will have bought c) have bought 4. I __________________________ a lot of money if I hadn't listened to your advice. a) would make b) would have made c) will have made 5. __________________________ that issue, Bob started to look for other problem areas. a) To be resolved b) Has he resolved c) Having resolved 6. That issue is yet __________________________. a) having resolved b) has he resolved c) to be resolved 7. _________________ that issue? a) Has he resolved b) Having resolved

c) To be resolved

8. Maybe you should __________________________ a different approach. a) tried b) try c) to have tried 9. Hiring Thomas has __________________________ a positive impact on the growth of our law firm. a) having b) been had c) had 10. I'm not sure that __________________________ the CEO will solve our problems. a) replacing b) replace c) to replace

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Business English Grammar Exercise | Topic: Mixed verb tenses 6 ANSWERS:


1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English Grammar Exercise | Topic: Mixed verb tenses 7


Choose the best response to complete each sentence:

1. She was in charge of __________________________ all the web graphics. a) create b) creating c) to create 2. Barbara __________________________ that she will be stepping down. a) has informed me b) informed me c) A or B 3. I __________________________ worry about that if I were you. a) didn't b) wouldn't c) will not 4. I'm not sure if they will be able __________________________ from these losses. a) to rebound b) rebound c) rebounding 5. I'm not sure if they can __________________________ you that information. a) give b) to give c) giving 6. They announced last month that they __________________________ their relationship with Microsoft. a) scale back b) would have been scaling back c) would scale back 7. The meeting _________________ if John hadn't arrived at the last moment. a) would have been called off b) will have been called off c) called off 8. The company was charged with __________________________ deceptive claims in its advertising campaign. a) making b) to make c) make 9. I have __________________________ to talk to you about the marketing survey you're working on. a) mean b) been meaning c) been mean 10. The bank is __________________________ one-third of its branches. a) trying to sell b) selling c) A or B

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Business English Grammar Exercise | Topic: Mixed verb tenses 7 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English Grammar Exercise | Topic: Mixed verb tenses 8


Choose the best response to complete each sentence:

1. MasterCard __________________________ its marketing around the theme, "There are some things money can't buy." a) B or C b) has built c) built 2. If they __________________________ us earlier, we could have set up a meeting. a) contact b) had contacted c) have contacted 3. I hadn't __________________________ the figures were so low. a) realized b) been realized c) been realizing 4. Visa __________________________ Mastercard's main competitor. a) is being b) is c) A or B 5. We're currently __________________________ that part of the contract. a) negotiated b) being negotiated c) negotiating 6. That part of the contract is currently __________________________. a) negotiating b) negotiated c) being negotiated 7. We successfully _________________ the inclusion of that amendment. a) negotiated b) being negotiated c) negotiating 8. The outcome __________________________ known until next week. a) will be b) won't be c) A or B 9. The outcome __________________________ known next week. a) will be b) won't be c) A or B 10. These fees are not __________________________ in the estimate. a) included b) including c) A or B

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Business English Grammar Exercise | Topic: Mixed verb tenses 8 ANSWERS:


1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English Grammar Exercise | Topic: Mixed verb tenses 9


Choose the best response to complete each sentence:

1. This advertisement doesn't __________________________ people to buy the product. a) encouraged b) encourage c) to encourage 2. This advertisement __________________________ people to buy the product. a) encourages b) encouraged c) A or B 3. I haven't seen numbers like these in 10 years. a) didn't see b) haven't see c) A or B 4. Let's __________________________ this over lunch. a) discuss b) to discuss c) be discussing 5. __________________________ a business is hard work. a) Starting b) To start c) Having started 6. __________________________ three businesses myself, I know what I'm talking about. a) To start b) Starting c) Having started 7. This is an opportunity _________________ more directly with consumers. a) to connect b) connecting c) connect 8. __________________________ with consumers isn't easy. a) Connecting b) Connect c) To connect 9. He expressed concern about some of the deals currently __________________________. a) take place b) taking place c) are taking place 10. Generally speaking, nobody __________________________ to carry around a huge cellphone. a) want b) is wanting c) wants

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Business English Grammar Exercise | Topic: Mixed verb tenses 9 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English for IT l Topic: Customer Relationship Management (CRM) 1


Choose the correct response to complete each of the following sentences:

1. This new CRM system will hopefully increase our __________________________. ( = help us to become more productive) a) inclination b) productivity c) propensity 2. This new software will provide us with the __________________________ we need to help customers quickly. a) tools b) tolls c) tails 3. By ____________________ certain processes ( = not doing them manually), we save a lot of time. a) automating b) automation c) automatic 4. The new CRM software will allow us to create trouble tickets for each __________________________ ( = problem) that comes up. a) idea b) issue c) info 5. When you ____________________ an open ticket, you're following the progress of the open ticket. a) trick b) trap c) track 6. Are the open tickets __________________________ by case number? No, they're __________________________ by date. a) errant b) aroused c) arranged 7. To find out more about the team's performance = To gain __________________________ into the team's performance a) visibility or insight b) vis-a-vis or inform c) virulence or inspect 8. To __________________________ a case means to send the case to someone (like a manager, boss, etc.) for review. a) escape b) escalate c) scale 9. After you _____________________ an issue ( = solve a problem), make sure you close the ticket. a) resolve b) revoke c) respond 10. I need to access the CRM system from home. No problem, you can access the system __________________________. a) remorsefully b) remedially c) remotely
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Business English for IT l Topic: Customer Relationship Management (CRM) 1 ANSWERS:


1) b 2) a 3) a 4) b 5) c 6) c 7) a 8) b 9) a 10) c

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Business English for IT l Topic: English for Database Administration (DBA) 1

Choose the correct response to complete each of the following sentences:

1. I have to add a new _____________________ to this database. a) record b) set c) data 2. I _____________________ ( = changed) the database but now it's not working. a) modernized b) modified c) modeled 3. We're having issues with data _____________________. ( = the data is not whole/complete) a) integrity b) integration c) interest 4. We're looking for a database administrator who can ensure maximum performance _____________________ budgetary constraints a) giving our b) given our c) give our 5. I've got a lot of experience in _____________________. I've done many disaster recovery drills throughout the course of my career. a) recover b) recourse c) recoverability 6. One of your main duties will be to _____________________ new versions of DBMS software. a) instate b) instigate c) install 7. We need you to analyze the data stored in the database and to make __________________ relating to performance and efficiency of that data storage. a) recommendations b) recommend c) ideas 8. If something is available at all times, it is available __________________. a) 7/24 b) 24/7 c) 365/7 9. You'll have to test this new database before it is moved into a __________________ environment. ( = before it goes live) a) produce b) protected c) production 10. We have to make a __________________ ( = a copy) of this database a) backup b) back-version c) back-on

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Business English for IT l Topic: English for Database Administration (DBA) 1 ANSWERS:
1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English for IT l Topic: English for Database Administration (DBA) 2

Choose the correct response to complete each of the following sentences:

1. We have to rethink our database structure. These types of online __________________ are not acceptable. a) response times b) response c) answer times 2. Everything is working well = Everything is running __________________. a) smoothly b) softly c) safely 3. I'll be able to __________________ the problem ( = find out what the problem is) by tomorrow. a) diagram b) diameter c) diagnose 4. The integrity of a database is something that prevents business rules from __________________. a) being broke b) being broken c) brake 5. We have to ensure that every order must identify one and __________________ customer. a) only single b) one only c) only one 6. __________________ is another issue that is important to consider when building a database. a) Security b) Secure c) Securing 7. I can __________________ the data but I can't change it. a) access b) accede c) accessorize 8. A database is used to __________________ data. a) stop b) stall c) store 9. Many databases are __________________ tables. a) made with b) made up of c) made up with 10. Only __________________ users can access and change data as needed. a) authored b) authorized c) authoritative

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Business English for IT l Topic: English for Database Administration (DBA) 2 ANSWERS:
1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English for IT l Topic: English for Database Administration (DBA) 3

Choose the correct response to complete each of the following sentences:

1. We need to make some major changes to the structure in order to __________________ ( = take into account) the new data. a) accent b) account for c) acclaim 2. By implementing the technique known as "normalization", database administrators can minimize the risk of __________________ information. ( = having the same information appear more than once) a) decorating b) deprecating c) duplicating 3. I'll need to add these two __________________ of data together. a) couples b) sets c) compounds 4. I programmed it so it __________________ out ( = eliminates) the data from the third column. a) parses b) parts c) peers 5. Normalizing data is an __________________ ( = very important) part of making a database perform optimally. a) essential b) incensed c) accentual 6. We have to __________________ ( = transfer) all this data to the new database. a) maneuver b) mobilize c) move 7. We have to pass this value to a SQL __________________. a) statement b) static c) state 8. Get __________________ of ( = turn off) auto numbering for this column. a) rid b) rat c) rate 9. Another way of saying to "move" data is to __________________ data. a) migraine b) migrate c) immigrate 10. We have to change the structure = We have to make some __________________ changes a) structured b) constructive c) structural

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Business English for IT l Topic: English for Database Administration (DBA) 3 ANSWERS:
1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English for IT l Topic: English for Database Administration (DBA) 4

Choose the correct response to complete each of the following sentences:

1. I'm responsible for __________________ which data fields will be used. a) deciding b) decision c) dedicating 2. Make sure that your field names are unique and __________________. a) describing b) descriptive c) deceptive 3. Your field names are too vague - they need to be more __________________. a) specified b) spec-sheet c) specific 4. The __________________ ( = first/original) value was 0. a) initial b) inert c) invalid 5. A SQL statement can be used to __________________ ( = get information from) a database. a) question b) ask c) query 6. Do you know how to __________________ ( = divide) a field into multiple fields? a) spit b) split c) spot 7. Would you like to update these values for all records, or only those records that meet a specified __________________ ( = rule, value). a) criteria b) interior c) crater 8. It might not be the __________________ ( = normal, accepted) way of doing things, but it works. a) conditional b) conventional c) conceptual 9. The symbol ">" usually means "__________________". a) bigger like b) greater than c) bigger than 10. Many databases are made up of __________________ (which are vertical) and rows (which are horizontal). a) colons b) calluses c) columns

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Business English for IT l Topic: English for Database Administration (DBA) 4 ANSWERS:
1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Business English for IT l Topic: Enterprise Content Management 1


Choose the correct response to complete each of the following sentences:

1. We need to ensure that the correct version of a document is being __________________________ at any given time. a) accessed b) assisted c) accented 2. An ECM (enterprise content management) system will manage document through their entire life__________________________. a) cycle b) support c) affirmation 3. We got rid of our last ECM software because it just didn't __________________________ ( = wasn't a good fit for) our business needs. a) make b) mosh c) match 4. Thanks to the new ECM system, we've __________________________ performance and increased sales. a) bettered b) improved c) incremented 5. You're going to have to __________________________ all of these documents - We have to add them to the new system. You can use the scanner in Robert's office. a) scale b) print c) scan 6. What type of __________________________ control software are you familiar with? a) version b) aversion c) verse 7. How can I _______________________ these e-mails into the new content management system? a) import b) impose c) impact 8. This system is really _______________________. It takes a long time to understand how to use it. a) commonplace b) complimented c) complicated 9. We need to install a digital __________________________ system - we have over 2,000 images that need to be organized properly. a) arch-rival b) archiving c) arc 10. This system is quite __________________________ - It will accept data in diverse formats from mixed sources. a) well-versed b) versatile c) volatile
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Business English for IT l Topic: Enterprise Content Management 1 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English for IT l Topic: Enterprise Content Management 2


Choose the correct response to complete each of the following sentences:

1. A good Digital Asset Management system can ensure that your content ______________________ ( = is in compliance) with a variety of government (or internal) regulations. a) complies b) complicates c) completes 2. More and more government laws and regulations (such as the USA Patriot Act) require certain types of organizations to __________________________ and store information about people. a) collocate b) collect c) collate 3. Most ECM systems guarantee that your information will be stored __________________________. a) securely b) security c) secure 4. A lot of these processes are automated, since __________________________ ( = non automated) processes require more labor, and are more prone to error. a) menial b) manual c) maniacal 5. Will we have to __________________________ (= rearrange) our data infrastructure before importing it into the new ECM system? a) undo b) recognize c) rework 6. The goal of the software is to __________________________ ( = markedly) improve your business operations. a) signify b) signal c) significantly 7. We need a system which will allow us to all __________________________ this information. a) share b) shared c) sharing 8. Peter has installed ECM systems at two major corporations. He can help us __________________________ and maintain an effective program. a) imply b) implement c) implicate 9. Every ECM system is able to __________________________ ( = successfully) manage various content types such as electronic documents, scans, web content, email, etc. a) effective b) affected c) effectively 10. We'll help you manage all types of documents with equal ________________________ ( = ease). a) facility b) easy c) simplification
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Business English for IT l Topic: Enterprise Content Management 2 ANSWERS:


1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English for IT l Topic: IT Project management 1

Choose the correct response to complete each of the following sentences:

1. Everyone knows that _____________________ ( = the time when a server/site are down) is costly. a) downtime b) downsize c) brainstorming 2. As a project manager, I have to _____________________ all technology related expenses. a) justify b) juggle c) jump 3. That appears to be a _____________________ solution, but there's always a risk that it might not come together in production. a) work b) work-based c) workable 4. The last project I was working on had a tight deadline, so once decisions were made, we couldn't _____________________. ( = go back and change them) a) backtrack b) move backwards c) rework 5. Well, it' explicitly ____________________ in the guidelines that we are to avoid this. a) state b) said c) stated 6. On my team, everyone knows what they're supposed to do. There is no _____________________. a) ambiguous b) ambiguity c) ambitious 7. I use Critical Path Analysis to _____________________ and manage complex projects. a) schedule b) stall c) sketch 8. We're going to have to _____________________ ( = change) our plans a little bit. a) altar b) alter c) falter 9. Before we assign tasks, we have to _____________________ them. a) indent b) identify c) implant 10. It's my job to ensure that all the work is done to _____________________. a) specifics b) speculation c) specification(s)

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Business English for IT l Topic: IT Project management 1 ANSWERS:


1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Business English for IT l Topic: IT Project management 2

Choose the correct response to complete each of the following sentences:

1. We'll have to talk to the __________________ ( = programmers) about that. a) developers b) designers c) deliverables 2. The search __________________ has to be added before the end of the month. a) functionality b) formality c) family 3. Let's take a look at all our __________________ ( = crucial/critical) tasks. a) highly-strung b) big-priority c) high-priority 4. For the past five years, I've been managing __________________ of IT professionals. a) 10-person team b) a 10-person team c) a 10 persons team 5. A good IT project manager should know about every stage of the software development life cycle __________________. a) proceeds b) percentage c) process 6. I've created a list of deliverables with their __________________ delivery dates. a) required b) inquired c) reserved 7. The last project did not go well because there was no logical work __________________ structure. a) breakdown b) break-out c) break 8. Jim, how's the __________________ of the new database going? a) impersonation b) immersion c) implementation 9. This is definitely the most appropriate __________________ ( = way to do things). a) action item b) course of action c) action course 10. It's Nancy's responsibility to monitor logs of all submitted changes and their __________________. a) state b) status c) storage

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Business English for IT l Topic: IT Project management 2 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English for IT l Topic: Computer programming 1

Choose the correct response to complete each of the following sentences:

1. We have to design a new _____________________ for our website. a) part b) section c) area 2. I don't have a lot of experience in _____________________-oriented programming languages like Java. a) code b) subject c) object 3. Most of my experience is in back-_____________________ programming. a) side b) end c) to-back 4. SQL is pronounced _____________________. a) sequel b) scale c) school 5. C# is pronounced _____________________. a) see sharp b) see pound c) see number 6. I've written 100 lines of _____________________. a) program b) coding c) code 7. I'm not really familiar with that programming _____________________. a) language b) tongue c) lingo 8. I _____________________ to work properly. a) can't get this b) can't make this c) can't fix this 9. ASP.NET is a much more _____________________ language than classic ASP. a) strong b) powerful c) power 10. This is a password generator _______________________ that I have written. a) scripting b) inscription c) script

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Business English for IT l Topic: Computer programming 1 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English for IT l Topic: Computer programming 2

Choose the correct response to complete each of the following sentences:

1. We're looking for three programmers to help us develop our web-based __________________. a) applications b) appliances c) applause 2. You have to test the program to ensure that it works __________________. a) to expect it b) as expected c) like it expected 3. Many programmers use libraries of (modifiable) code instead of __________________ from scratch. a) coding b) code c) coded 4. Proprietary software is software that can be used __________________ by the company that develops it. ( = noone else can use it) a) including b) exclusively c) inclusively 5. Boris is going to be helping us to implement various software sub-__________________. a) parts b) pieces c) components 6. He's really good at __________________. ( = finding a problem and fixing it) a) trouble b) fault-finding c) troubleshooting 7. Do you have any experience with integrating internal software solutions into _________________ ( = external) application software? a) third party b) second party c) first party 8. Programmers with _________________ or licenses are not necessarily better coders. a) certified b) certifications c) papers 9. How good are you _________________ stored procedures? a) on writing b) when writing c) at writing 10. What's another word for "testing"? a) debugging b) evolving c) debunking

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Business English for IT l Topic: Computer programming 2 ANSWERS:


1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English For IT | Topic: Computer programming 3


Choose the best response to complete each sentence:

1. These variables are not __________________ from outside of the object. a) assess b) access c) accessible 2. The error message says that this variable is __________________. ( = not defined) a) indefinite b) undefined c) independent 3. Class A did not __________________ the variables from the class B. = The variables from class B are not showing up in class A. a) inherent b) inherit c) inhibit 4. Inheriting is sometimes called "__________________-classing." a) sub b) below c) under 5. Can you retrieve ( = get) this information from __________________ classes? No, you can only retrieve it from one. a) multi b) variety c) multiple 6. In programming terminology, what's the opposite of a parent class? a) a child class b) a children's class c) a baby class 7. Each class has its own __________________ of functions and variables. a) set b) sitting c) setting 8. What is this function supposed to __________________ ?( = which value is it supposed to return, what is it supposed to print, etc.) a) outreach b) program c) output 9. What do you do with a function? a) You call out to it b) You call it

c) You call up on it

10. It's a good idea to start or end local variables with a special __________________ (like an underscore '_') a) character b) characterization c) sign

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Business English For IT | Topic: Computer programming 3 ANSWERS:


1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Business English For IT | Topic: Computer programming 4


Choose the best response to complete each sentence:

1. Other parts of the program will be able to __________________ these objects using simple function calls. a) work b) work with c) work at 2. Do a search to find every __________________ of this variable. ( = a list of every time the variable appears in the code) a) instant b) constant c) instance 3. Naming a variable = Variable __________________ a) christening b) declaration c) calling 4. To __________________ a function means to change its properties. a) redefine b) reveal c) review 5. If something is sending the wrong __________________, it is sending the wrong variables to be processed. a) parameters b) declaration c) class 6. A subroutine is a piece of code that is separate from __________________ of a program. a) main body b) a main body c) the main body 7. A procedure (often referred to as a "function") is like a subroutine, but with additional __________________. Most functions can accept parameters. a) features b) feats c) facets 8. This function __________________ ( = produces) the wrong value. a) returns b) reveals c) replays 9. A method is a function __________________ within an object. a) trapped b) contained c) captured 10. He has been programming for 15 years, and sometimes uses terms that are no longer __________________ in programming. ( = slightly outdated terms) a) overused b) used up c) widely used

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Business English For IT | Topic: Computer programming 4 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English For IT | Topic: Search engine optimization (SEO) 1

Choose the best response to complete each of the following sentences:

1. SEO (Seach Engine Optimization) is all about making your site easier to __________________________ in searches. a) search b) discover c) find 2. My site doesn't __________________________ ( = appear) in any search results. a) come off b) come up c) come out 3. I _________________________ it ( = did a search on Google), but I couldn't find any information. a) Google-input b) Googled c) Googlified 4. Meta tags are important, but not as important as they used to be, so you shouldn't put too much __________________________ on them. a) emphasis b) empathy c) empire 5. The search __________________________ 10,000 hits = There were 10,000 results for the search a) turned down b) turned around c) turned up 6. I submitted my site to the directory, but it hasn't been __________________________ yet. ( = it hasn't yet appeared in the directory) a) listed b) listless c) listing 7. The Alexa traffic rank is based on a 3-month __________________________ of traffic to a particular website. a) analysis b) analytics c) customers 8. The site's "reach" is the actual number of __________________________ that visit the site during a particular period. a) usability b) usefulness c) users 9. __________________________ refers to how easy it is for people to navigate the site. a) Users b) Usability c) Usefulness 10. I'm __________________________ my recommendations on an in-depth analysis of your traffic reports. a) basing b) testing c) resulting
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Business English For IT | Topic: Search engine optimization (SEO) 1 ANSWERS:


1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Business English For IT | Topic: Search engine optimization (SEO) 2

Choose the best response to complete each of the following sentences:

1. Search engines are supposed to display search results in order of __________________________. ( = the most important results first) a) relativity b) relevance c) relations 2. A spider, also known as a robot or a __________________________, is a program that visits web sites and reads the content of their pages in order to create entries for a search engine index. a) caller b) crawl-space c) crawler 3. You can __________________________ ( = prevent) spiders from indexing your page(s) by adding special instructions in a file called "robots.txt". a) blockade b) block c) black-out 4. Jim doesn't optimize his site because he doesn't care about its __________________________ ( = position) in search engine results pages. a) standing b) staying c) putting 5. Thanks to these changes, we've been able to __________________________ ( = move ahead/ improve one's position considerably) in the competitive online market. a) forge ahead b) go around c) get by 6. If someone tells you that your website needs an __________________________, it means that your websites need some major changes. a) overkill b) overtime c) overhaul 7. One often hears that "content is __________________________." This means that a website's content is the main factor in how high (or low) it is ranked on search engines. a) king b) prince c) ruler 8. Many people try to optimize their sites using various tricks, but the best way to __________________________ a high ranking is by constantly adding good content. a) ensure b) entail c) encompass 9. Keyword __________________________ refers to how many times a keyword appears within a certain page. a) propensity b) density c) immensity
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Business English For IT | Topic: Search engine optimization (SEO) 2 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b

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Business English For IT | Topic: Search engine optimization (SEO) 3

1. "Sponsored" links are links that are ______________________ by a company to promote themselves or their products/services. a) paid for b) given money for c) paid 2. Most SEO companies prefer to focus on search results that show up naturally (not as paid advertisements), in other words "organic search results" or "organic __________________________". a) listings b) lists c) click-through 3. Click fraud can be a real __________________________ ( = can be dangerous) for your business. a) treat b) tread c) threat 4. High quality content is an __________________________ ( = vital/ very important) part of search engine optimization. a) integrated b) integral c) interesting 5. When you __________________________ your content, make sure you emphasize specific key phrases for search engines. a) write again b) write anew c) rewrite 6. To increase content relevancy = To __________________________ content relevancy a) boost b) boast c) best 7. The person who is responsible for writing content is called a __________________________. a) copywriter b) content producer c) integrator 8. Rearranging you link __________________________ ( = structure), can improve your search engine ranking. a) archetype b) archaism c) architecture 9. We have a __________________________ ( = established beyond doubt) formula for optimizing websites. a) proving b) proven c) provable 10. To improve your chances of getting a higher rating = To __________________________ your chances of getting a higher rating a) best b) better c) brush up
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Business English For IT | Topic: Search engine optimization (SEO) 3 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) a 9) c 10) b

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Business English For IT | Topic: Search engine optimization (SEO) 4

1. You should never make the mistake ______________________ the title of the page blank. a) of leaving b) to leave c) leaving 2. The title should be __________________________ from 10 to 15 words in length. a) anyhow b) anywhere c) anyway 3. You have to think of more keywords __________________________ with ( = that have to do with) your site. a) associated b) assumed c) ascertained 4. This isn't a very __________________________ keyword. = Not many people search for this keyword. a) populist b) popular c) populated 5. If something is __________________________, it persuades or forces you to do something. SEO professionals say that your web site's title should be __________________________ - It should make people want to visit it. a) complacent b) confusing c) compelling 6. A significant/dramatic loss of traffic = A __________________________ loss of traffic a) glaring b) glowing c) substantial 7. We lost a lot of money. It was a __________________________ ( = serious) blow to our bottom line. a) devastating b) compelling c) pivotal 8. There is a __________________________ between a well optimized site and an over-optimized site. = There is little that makes a well-optimized site different from an over-optimized site. a) tightrope b) fine-line/thin-line c) vapor trail 9. Some sites can be described as "over-optimized", meaning that they have been optimized too much. What is the opposite of this expression? a) below-optimized b) low-optimized c) under-optimized 10. We know how to __________________________ ( = obtain) effective optimization without overoptimizing your site. a) achieve b) access c) acclaim
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Business English For IT | Topic: Search engine optimization (SEO) 4 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English for IT l Topic: Social media/social networking 1


Choose the correct response to complete each of the following sentences:

1. Many social networking sites like Facebook, Myspace, Twitter, etc. help people _________________ together ( = get connected, become part of the same group) online a) bend b) band c) bond 2. Twitter has implemented _________________ search functionality, so that someone can find information as soon as it is posted on the network. a) timely b) faster-than-light c) real-time 3. Twitter recently _________________ ( = got rid of) a lot of spam accounts. a) positioned b) purged c) paced 4. The site now allows you to save _________________ ( = more than one) maps. a) multiple b) massive c) multiplied 5. A "friend _________________" is something you send to someone asking them to join your network of friends. a) request b) network c) addition 6. The account has been ___________________. = The account is currently not active. a) disassembled b) dismissed c) deactivated 7. On most social networking sites, you can _________________ videos to your page. ( = upload and show videos on your page) a) post b) make c) raise 8. Facebook recently launched a mobile _________________. ( = mobile version) a) platform b) zone c) copy 9. A lot of people find Facebook's applications and quizzes _________________. ( = irritating) a) derogatory b) annoying c) nervous 10. A _________________ is basically a line of text, like a sentence, etc. a) captive b) capture c) caption

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Business English for IT l Topic: Social media/social networking 1 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English for IT l Topic: Social media/social networking 2


Choose the correct response to complete each of the following sentences:

1. Facebook has a _________________ translation program. ( = one that is created/developed by users) a) user-driven b) user-friendly c) user-specific 2. _________________ features = great/amazing features a) killer b) faster-than-light c) real-time 3. This application is still in _________________. ( = still being worked on/tested) a) transition b) transit c) beta 4. It just doesn't _________________ to the competition. = It's just not as good as the competition. a) stock up b) stack up c) stake out 5. They recently implemented multi-account _________________. ( = the ability to use/control more than one account) a) request b) assistance c) support 6. The site offers a lot of advanced ___________________ ( = functionality) to its members. a) options b) traits c) workings 7. Social networking sites often look for ways to create a _________________ ( = better, fuller) experience for their visitors. a) richer b) more eccentric c) more involved 8. Facebook and Twitter can easily _________________ ( = connect, share information, etc.) with other websites. a) interest b) intersect c) integrate 9. I don't want everyone to be able to _________________ ( = find) this information. a) assess b) access c) assume 10. I haven't _________________ ( = changed) my status in weeks. a) uploaded b) updated c) up-ended

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Business English for IT l Topic: Social media/social networking 2 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English for IT | Topic: Information technology - Synonyms 1


Choose the best response to complete each sentence:

1. Some believe that the open source era is coming to ______________. = Some believe that the open source era is about to end. a) an end b) an ending c) a finish 2. Her programming skills are top-_________________. = She has great programming skills. a) heavy b) notch c) hat 3. We've witnessed some __________________ technological progress. = We've witnessed some incredible technological progress. a) reproachable b) ravishing c) remarkable 4. This software is full of ________________ . = This software is faulty; it has defects. a) bugs b) insects c) headaches 5. I've programmed many sites.= I've _________________ many sites. a) codified b) give code to c) coded 6. It seems there has been a bit of a __________________. = We didn't properly communicate our needs to each other. a) misinformation b) miscommunication c) mist 7. Their website really _________________. = Their website became really successful. a) took off b) took out c) took away 8. It's a _________________ problem. = It's a problem that happens over and over. a) reticent b) recurrent c) stagnant 9. You can use this widget on more than one website. = You can use this widget on _________________ websites. a) multi-level b) multiple c) multiplied 10. This solution is alright, but it's not the best (one). = This solution is adequate, but it's not _________________. a) optical b) optimistic c) optimal

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Business English for IT | Topic: Information technology - Synonyms 1 ANSWERS:


1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Business English for IT | Topic: Information technology - Synonyms 2


Choose the best response to complete each sentence:

1. To make your website "live" = To ______________ your website a) deploy b) depict c) deepen 2. This part of the software is not working. = This software ________________ is not working. a) component b) area c) zone 3. I've developed a program that will solve this problem. = I've __________________ a program that will this problem. a) done b) conjured c) created 4. Some of the features are not there. = Some of the features are ________________. a) away b) missing c) disappeared 5. You can build an entire website using style sheets.= You can build an entire website ________________ style sheets. a) by way of b) by the way c) by means of 6. Let me try. = Let me _________________ it a try. a) give b) take c) get 7. An elaborate navigation bar = A _________________ navigation bar a) fancy b) funny c) fantastic 8. He's well-________________ in many modern web design techniques. = He's proficient in many modern web design techniques. a) versatile b) vested c) versed 9. Web design techniques = Web design _________________ a) ways b) methods c) attempts 10. We have to move some of these elements around. = We have to _________________ some of these elements. a) repossess b) reposition c) review

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Business English for IT | Topic: Information technology - Synonyms 2 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English for IT | Topic: Information technology - Synonyms 3


Choose the best response to complete each sentence:

1. He's a tech __________________. = He's an expert on technology. a) pundit b) panda c) bandit 2. We're closing that site down. = We're ________________ that site down. a) shifting b) shutting c) shafting 3. Thomas has thought of some great ideas for the site. = Thomas has __________________ with some great ideas for the site. a) come down b) come around c) come up 4. To pull the __________________ on something . = To close something down. a) plug b) cord c) rope 5. Our company is nearly __________________ to a downturn (in the economy).= Our company is unlikely to be affected by any possible downturn (in the economy). a) mute b) atune c) immune 6. We're trying to __________________ out a niche for our website. = We're trying to find customers who will be interested in our website. a) cut b) carve c) slice 7. These devices must be able to work in _____________ with one another. = These devices must be able to work perfectly together. a) sync b) sing c) sink 8. I need to ________________ accounts for each of the students. = I need to create accounts for each of the students. a) sit up b) set up c) set off 9. The number of personal devices is ________________ to multiply. = The number of personal devices will most likely increase (greatly). a) found b) bound c) wound 10. He was playing around with the settings. = He was ______________________ around with the settings. a) finding b) fading c) fiddling
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Business English for IT | Topic: Information technology - Synonyms 3 ANSWERS:


1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Business English for IT l Topic: Web design and development 1

Choose the correct response to complete each of the following sentences:

1. I've been _____________________ websites for the past three years. a) design b) designing c) designed 2. I don't like the _____________________ of this page. ( = the way things are arranged) a) overview b) layer c) layout 3. If you _____________________ some of the elements, it will look better. a) remake b) rearrange c) reaffirm 4. I'll _____________________ this section. a) redesign b) design again c) design anew 5. Corporate websites are often very complicated and _____________________ to create. a) take a lot of time b) take much time c) make a lot of time 6. One of the images is not _____________________ on the page. a) seeing b) coming c) showing up 7. We have to _____________________ this section into the rest of the site. a) integrate b) interest c) involve 8. This page has to be _____________________ ( = online) by 5:00 PM. a) up b) on c) in 9. I like to code my sites from scratch ( = right from the start). I don't use _____________________ editors. a) professional b) wysiwyg c) sight 10. We have to incorporate some new _____________________ into that section. a) function b) functioning c) functionality

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Business English for IT l Topic: Web design and development 1 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English for IT l Topic: Web design and development 2

Choose the correct response to complete each of the following sentences:

1. Make sure that the _____________________ is consistent for all the pages on the site. a) feel and look b) viewability c) look and feel 2. I think you should _____________________ the colors a little more. a) play b) play with c) play on 3. Can you make the header _____________________ a little more? ( = Can you make it more noticeable?) a) stand up b) stand out c) stand down 4. This page is not very _____________________. a) user-friendly b) user-friend c) use-friendly 5. I've designed three versions of the site _____________________. a) so you can look b) so you can look at c) for you to look at 6. One of the images is not _____________________ on the page. a) showing up b) seeing c) coming 7. When you're staging a site, you're _____________________. a) making sure everything is ok before it goes up b) designing a site from scratch c) taking down a site 8. When a site is "live" _____________________. a) only the developers can see it b) noone can see it

c) everyone can see it

9. Make sure you test the site on _____________________ browsers. a) multitask b) multiple c) multiplex 10. We'd like you to create a professional _____________________ for the new site. a) interface b) intercom c) interview

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Business English for IT l Topic: Web design and development 2 ANSWERS:


1) c 2) b 3) b 4) a 5) c 6) a 7) a 8) c 9) b 10) a

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Business English for IT l Topic: Web design and development 3

Choose the correct response to complete each of the following sentences:

1. Many companies want to ensure that their websites __________________ accessibility standards. a) adhere to b) hear c) live up to 2. Accessibility makes web services __________________ to everyone. a) valuable b) available c) validated 3. __________________ (IE, Firefox, Opera, etc.) can correct some errors in code, but not all of them. a) Browsers b) Networks c) Search engines 4. __________________ is a process of checking your documents against a formal web standard (such as the one set up by the W3C). a) Evaluation b) Validation c) Evolution 5. I've created a Flash-based __________________ bar. a) navigate b) click c) navigation/ nav 6. Denny is a very talented web designer. He always comes up with great __________________. a) looks b) views c) designs 7. I don't like this __________________. You should use "Arial" instead. a) font b) text c) lettering 8. When will I receive the new __________________ for the site? a) context b) content c) contact 9. The text that will appear on a site is known as the __________________. In a big corporation, the editorial department provides the web designers with the __________________. a) copies b) document c) copy 10. All our pages are currently __________________. We would like to make them dynamic. a) static b) statistical c) still

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Business English for IT l Topic: Web design and development 3 ANSWERS:


1) a 2) b 3) a 4) b 5) c 6) c 7) a 8) b 9) c 10) a

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Business English for IT l Topic: Web design and development 4

Choose the correct response to complete each of the following sentences:

1. It's a bad idea to create long pages that require extensive __________________. a) scrolling b) scroll c) navigation 2. I've created some anchor links, so it should be easier to __________________ now. a) navigate b) see c) move 3. The new section is great, but it doesn't adhere to all of our company's __________________. a) guides b) lines c) guidelines 4. Make sure you __________________ the graphics in Photoshop before uploading them. a) visualize b) optimize c) exercise 5. Most web designers no longer use __________________. a) framing b) frame c) frames 6. When I design a site, I like to keep the __________________ simple. a) interface b) interview c) face 7. We can't have __________________ on our site. a) pop-ups/ pop-up ads b) pop-ons c) pop-ads 8. Balance has always been a key __________________ in good design. a) compartment b) opponent c) component 9. If a site adheres to certain standards, it is referred to as "being "standards-__________________". a) comely b) compliant c) complicated 10. We need to redesign the site __________________ customers feel secure in purchasing our products online. a) make it so our b) so that our c) that our

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Business English for IT l Topic: Web design and development 4 ANSWERS:


1) a 2) a 3) c 4) b 5) c 6) a 7) a 8) c 9) b 10) b

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Business English for IT | Topic: Web hosting terms/expressions 1

Choose the best response to complete each of the following sentences:

1. A dedicated server is one that you don't share with anyone else. It can be used for both web hosting and __________________________ hosting. a) application b) appliance c) applied 2. Would you like your application to __________________________ on a dedicated server, or a shared one? a) resolve b) reside c) result 3. A dedicated server has __________________________ ( = many) advantages over a shared server. a) numbered b) numeral c) numerous 4. I would like to __________________________ my site from a shared server to a dedicated one. a) transfer b) transform c) transplant 5. These days, the cost of dedicated hosting has __________________________ considerably. a) lowered b) downed c) dropped 6. One of the pluses of this hosting plan is that it allows you to __________________________ ( = change) the server settings. a) impersonate b) customize c) personify 7. This plan has no __________________________ limitations. You can download and upload as much data as you like. a) bandwidth b) information c) band 8. These days, even small business can __________________________ dedicated hosting. a) apart b) afford c) abort 9. Let's discuss some of the __________________________ of this hosting plan. a) goodness b) benefits c) beneficiaries 10. I think I'll __________________________ ( = choose) the dedicated hosting plan. a) get with b) get by c) go with

2009 BusinessEnglishSite.com - Free to use at home and in classrooms. Please do not repost online without permission.

Business English for IT | Topic: Web hosting terms/expressions 1 ANSWERS:


1) a 2) b 3) c 4) a 5) c 6) b 7) a 8) b 9) b 10) c

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Business English for IT | Topic: Web hosting terms/expressions 2

Choose the best response to complete each of the following sentences:

1. Our business has __________________________ shared hosting = Our business has become too big for shared hosting a) outlasted b) outgrown c) outplayed 2. VPS __________________________ for "virtual private server". a) stays b) stops c) stands 3. Does this plan provide root level __________________________ ( = complete control over the server settings)? a) accent b) access c) accessories 4. VPS (virtual private server) hosting is a __________________________ between shared hosting and dedicated hosting. a) compromise b) comfort c) control 5. Tell me about some of the __________________________ of this plan. ( = what this plan offers) a) features b) facets c) factors 6. This plan offers free daily __________________________. ( = backing up of data) a) backlogs b) back-rubs c) backups 7. A stripped-__________________________ server = A server that has only essential or minimal features a) down b) up c) away 8. We offer a 99.9% __________________________ guarantee. ( = we guarantee that the server will be working 99.9% of the time) a) uptime b) downtime c) transfer time 9. In hosting terms, a server is sometimes colloquially referred to as a __________________________. a) carton b) box c) package 10. We have to run a test on this server's __________________________ speed. a) processed b) process c) processing
2009 BusinessEnglishSite.com - Free to use at home and in classrooms. Please do not repost online without permission.

Business English for IT | Topic: Web hosting terms/expressions 2 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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Business English for IT | Topic: Web hosting terms/expressions 3

Choose the best response to complete each of the following sentences:

1. This hosting plan is __________________________. a) in 100% reliable b) 100% reliable c) reliable in 100% 2. The server __________________________ ( = stopped working). We have to restart it. a) smashed b) clashed c) crashed 3. What ASP __________________________ does this server have installed on it? a) companies b) components c) composers 4. I'm sorry, we don't __________________________ ( = offer) PHP hosting. a) provide b) provoke c) program 5. A hosting company's servers are most often __________________________ ( = found) in a "data center". a) located b) placated c) packaged 6. These data centers have to be set up properly so as to __________________________ optimal performance. a) make sure b) make out c) ensure 7. A VPS (virtual private server) is a single server that is __________________________ ( = divided) into multiple dedicated servers. a) partitioned b) parted c) positioned 8. Let's discuss some of the __________________________ of an open-source operating system. a) advantages b) advantaged c) advantage 9. We can offer the same service for a __________________________ of the cost. ( = for much less money) a) faction b) fraction c) friction 10. A dedicated server is sometimes referred to as a __________________________ server. a) primal b) privatized c) private

2009 BusinessEnglishSite.com - Free to use at home and in classrooms. Please do not repost online without permission.

Business English for IT | Topic: Web hosting terms/expressions 3 ANSWERS:


1) b 2) c 3) b 4) a 5) a 6) c 7) a 8) a 9) b 10) c

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