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System Installation Workbook

Version 2.0 Date: September 2011

WELCOME
Dear Customer, Thank you for choosing a NetApp storage system and Professional Services installation. To ensure a seamless deployment and integration into your environment, please complete the information requested in this document before our engineer arrives on site. This will ensure that as many questions as possible are answered before the day of the installation, so you can start using your system. The first part of the document includes environmental information about our products, which may help you with your computer room planning The second part of the workbook covers the information that the professional services engineer will need on the day of installation. Please obtain the required information and return a completed copy of this document to the engineer before they arrive. We look forward to working with you. Yours faithfully (NetApp Services Engineering)

Table of contents
1 1.1 1.2 2 2.1 2.1.1 2.1.2 2.1.3 2.1.4 2.1.5 2.1.6 2.1.7 2.1.8 2.1.9 2.1.10 2.1.11 2.1.12 2.1.13 2.1.14 2.1.15 2.1.16 3 4 4.1 4.1.1 4.1.2 4.1.3 4.1.4 4.1.5 4.2 4.2.1 4.2.2 4.3 4.3.1 4.3.2 4.3.3 4.4 4.5 4.5.1 4.5.2 4.5.3 4.5.4 4.5.5 4.5.6 4.5.7 4.5.8 4.5.9 Site requirements ...................................................................................................................................... 5 System power requirements ..................................................................................................................... 6 Network cabling requirements ................................................................................................................. 7 7-Mode configuration details .................................................................................................................... 8 Basic configuration ................................................................................................................................... 8 IFGRPs ..................................................................................................................................................... 8 Network interface configuration ................................................................................................................ 9 Default gateway ........................................................................................................................................ 9 Administration Host ................................................................................................................................... 9 Timezone .................................................................................................................................................. 9 Language encoding for multiprotocol files................................................................................................. 9 Domain Name Services (DNS) resolution ................................................................................................. 9 Network Information Services (NIS) resolution ....................................................................................... 10 Remote Management Settings (RLM/SP/BMC) ...................................................................................... 10 Alternate Control Path (ACP) management for SAS shelves .................................................................. 10 CIFS configuration .................................................................................................................................. 10 Configure Virtual LANs (VLANs) ............................................................................................................. 11 AutoSupport settings............................................................................................................................... 11 Customer/RMA details ............................................................................................................................ 11 Time synchronization .............................................................................................................................. 12 SNMP management settings .................................................................................................................. 12 7-Mode installation and verification checklists..................................................................................... 13 Cluster-Mode configuration details........................................................................................................ 17 Cluster information.................................................................................................................................. 17 Cluster .................................................................................................................................................... 17 Licensing................................................................................................................................................. 17 Admin Vserver ........................................................................................................................................ 18 Time synchronization .............................................................................................................................. 18 Time zone ............................................................................................................................................... 18 Node information ..................................................................................................................................... 19 Physical port identification ...................................................................................................................... 19 Node management LIF ........................................................................................................................... 20 Cluster network information ................................................................................................................... 21 Interface groups (IFGRP)........................................................................................................................ 21 Configure Virtual LANs (VLANs) ............................................................................................................. 21 Logical Interfaces (LIFs) ......................................................................................................................... 21 Intercluster network information ............................................................................................................ 22 Vserver information ................................................................................................................................. 22 Creating Vserver ..................................................................................................................................... 22 Creating Volumes on the Vserver ........................................................................................................... 23 IP Network Interface on the Vserver ....................................................................................................... 23 FCP Network Interface on the Vserver ................................................................................................... 24 LDAP services ........................................................................................................................................ 24 NIS services............................................................................................................................................ 24 DNS services .......................................................................................................................................... 24 CIFS protocol .......................................................................................................................................... 25 iSCSI protocol ......................................................................................................................................... 25
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4.5.10 4.6 4.6.1 4.6.2 4.6.3 5

FCP protocol ........................................................................................................................................... 25 Support information ................................................................................................................................ 26 Remote Management Settings (RLM/BMC/SP) ...................................................................................... 26 AutoSupport settings............................................................................................................................... 26 Customer/RMA details ............................................................................................................................ 27 Cluster-Mode installation and verification checklists .......................................................................... 28

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1 Site requirements
Please download and read the latest version of the Site Requirements Guide: http://now.netapp.com/NOW/public/knowledge/docs/hardware/NetApp/site/pdf/site.pdf Dimensions and weight of NetApp hardware: Hardware FAS6200/V6200 series Dimensions Height Width Depth Weight Height Width Depth Weight Height Width Depth Weight Height Width Depth Weight Height Width Depth Weight Height Width Depth Weight Height Width Depth Weight Height Width Depth Weight Height Width Depth Weight Height Width Depth Weight Cisco 5010
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U.S. 10.32in 17.61in 24.3 in 125.7lbs 10.32 in. 17.53 in. 29 in. 121 lbs. 5.12in 17.61in 24in 74lbs 10.75 in 17.73 in 24 in 121lbs 6.9 in. 17.6 in. 22.5 in. 110 lbs. 3.5 in. 17.6 in. 22.5 in. 60 / 66 lbs. 5.25 in. 17.6 in. 20 in. 77 lbs. (loaded) 5.25 in. 17.6 in. 22 in. 68 lbs. (loaded) 3.4in 19in 19.1in 49lbs (loaded) 7 in. 19 in. 24 in. 110 lbs. (loaded) 1.72 in. 17.3 in.

Metric 26.21cm 44.73cm 61.72cm 57kg 26.21 cm 44.52 cm 73.66 cm 54.885 kg 13.0cm 44.73cm 61cm 33.6kg 27.3 cm 45.0 cm 60.7 cm 54.89kg 17.5 cm 44.7 cm 57.2 cm 49.895 kg 8.9 cm 44.7 cm 57.2 cm 27.2 / 29.9 kg 13.3 cm 44.7 cm 50.85 cm 35 kg 13.3 cm 44.7 cm 55.2 cm 30.8 kg 8.5cm 48cm 48.4cm 22.2kg 17.8 cm 48.3 cm 61 cm 49.9 kg 4.4 cm 43.9 cm

Rack units*

6U

FAS6000/V6000 series

6U

FAS3200/V3200 series

3U

FAS3100/V3100 series

6U

FAS2050

4U

FAS2020/FAS2040

2U

DS14mk2 / DS14mk4

3U

DS14mk2 AT

3U

DS2246

DS4243

4U

Height Width

1U
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Cisco 5020

Cisco 2960

NetApp System Cabinet

Depth Weight Height Width Depth Weight Height Width Depth Weight Height Width Depth Weight

30 in. 35 lbs. 3.47 in. 17.3 in. 30 in. 50 lbs. 1.73 in. 17.5 in. 9.3 in. 8 lbs. 78.7 in. 23.6 in. 37.4 in. 320 lbs (empty)

76.2 cm 15.88 kg 8.8 cm 43.9 cm 76.2 cm 22.68 kg 4.39 cm 44.45 cm 23.62 cm 3.63 kg 200 cm 60. cm 95 cm 145.2 kg

2U

1U

42U

* 1U = 1.75 inches

NOTE: Please plan for at least 36 inches (91.4 centimeters) of clearance on both front and back of the system. This amount of space allows you to reach the back panel for cabling the system. It also allows you to slide the motherboard tray out from the back of the system when removing or installing hardware.

1.1

System power requirements


Amps @ 100-120V Amps @ 200-240V Actual (worst case) 2.4 4.84 1.97 4.69 3.73 2.39 2.45 2.23 1.55 2.62 1.90 2.04 3.40 0.8 P/S Volt range 100 - 240 VAC 100 240 VAC 100- 240 VAC 100 240 VAC 100 240 VAC 100 240 VAC 100 240 VAC 100 240 VAC 100 240 VAC 100 - 240VAC 100 240 VAC 100 240 VAC 100 - 240VAC 100 240 VAC Actual (worst case) 5 9.72 4.22 9.74 7.51 4.85 4.94 4.52 3.15 5.15 4.30 4.09 6.81 1.3

Hardware FAS6200/V6200 series FAS6000/V6000 series FAS3200/V3200 series FAS3100/V3100 series FAS2050 FAS2040 FAS2020 DS14mk2/DS14mk4 FC w/ESH DS14mk2 AT DS2246 DS4243 Cisco 5010 Cisco 5020 Cisco 2960

Please refer http://now.netapp.com/NOW/knowledge/docs/hardware/hardware_index.shtml for additional details. NOTE: NetApp recommends using a minimum of two circuits for power supply redundancy.

Note: 42U NetApp System Cabinet Specifications Consult your co-location facility manager or vendor documentation if installing into third party cabinets.

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Cabinet specifications Input Voltage and Frequency # of Power Connectors Power Connector Type (U.S.) Power Connector Type (Intl.) Power Connector Type (Aus/NZ) Power cord length from PDU NetApp Base Cabinet Part Number (U.S.) NetApp Base Cabinet Part Number (Intl.)

20-Amp SinglePhase PDU 4 NEMA L6-20 IEC309-16A AS/NZS3123-20 15 ft (4.5m) X871A-R6 (Same as U.S.)

30-Amp SinglePhase 2x PDU 2 NEMA L6-30 IEC309-30A

30-Amp SinglePhase 4x PDU 2 NEMA L6-30 IEC309-30A

200 240 VAC, 50/60 HZ

10 ft (3m) X8730A-R6 X8731A-R6

10 ft (3m) X8730B-R6 X8731B-R6

1.2

Network cabling requirements


Cabling requirements Cat 5/5e/6 UTP cable with RJ-45 connectors 50 or 62.5 micron multimode fiber optic cable with LC connector Cat 5e unshielded 4 pair cable with RJ45 connector 50 or 62.5 micron multimode fiber optic cable with LC connector

Network device 10Base-TX/100Base-TX Gigabit Ethernet (Optical) Gigabit Ethernet (Copper) Fiber Channel

Fast Ethernet switch ports should be configured manually for speed and duplex settings (100 Full Duplex) when possible. The use of auto-negotiation for Fast Ethernet is discouraged for setting switch ports configuration with permanent equipment. Cu (copper) Gigabit Ethernet switch ports, on the other hand, should be left to auto-negotiate the speed duplex settings (1000 Full). With all gigabit ports, it is highly recommended to configure the switch ports for Send On and Receive On (or Full) flow control on the switch as well as the client and enable portfast. Since this system is not a bridge or routing device, network connectivity will not complicate the boot process.

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2 7-Mode configuration details


Please work with your Professional Services representative to complete this worksheet prior to the installation date. The requested information enables us to configure your equipment quickly and efficiently. Depending on the desired configuration, some fields may not be applicable. NOTE: This worksheet does NOT replace the requirement for reading and understanding the appropriate ONTAP manuals that describe the operations of ONTAP in 7-Mode. ONTAP manuals can be found at the NetApp support site under documentation. Customer checklist of site preparation requirements (check all that apply): Adequate rack space for the NetApp system and disk shelves has been provided. The power requirements for the NetApp system and disk shelves have been satisfied. The network patch cabling and switch port configuration is complete. Company Name: Storage Controller Model: NetApp Sales Order #: Data ONTAP Version:

2.1

Basic configuration
Controller 1 Controller 2

System information Serial Number Hostname Aggregate Type (32-bit or 64-bit) 2.1.1 IFGRPs

Interface Groups (IFGRPs) bond multiple network ports together for increased bandwidth and/or fault tolerance. Note: For systems without an e0P port, leave one network port available for ACP connections to SAS disk shelves. Interface details Number of interface groups to configure Names of the interface groups For example, ifgrp1, iscsi_ifgrp2 IFGRP type (multi, single, LACP) Multi all ports are active
Single one port active, other ports are on standby for failover

Controller 1

Controller 2

ifgrp1: ifgrp2: ifgrp3: ifgrp1: ifgrp2: ifgrp3: ifgrp1: ifgrp2: ifgrp3: ifgrp1: ifgrp2: ifgrp3:

ifgrp1: ifgrp2: ifgrp3: ifgrp1: ifgrp2: ifgrp3: ifgrp1: ifgrp2: ifgrp3:

LACP network switch manages traffic Multi-mode IFGRP load balancing style (IP, MAC, round-robin, or port based) Number of links (network ports) in each IFGRP Name of network ports in each IFGRP For example,ifgrp1= e0a, e1d ifgrp3=ifgrp1, ifgrp2

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2.1.2

Network interface configuration

If you created IFGRPs, then use their names, otherwise use port names (for example, e0a) Some controllers have an e0M interface for environments with a subnet dedicated to managing servers. Include the e0M settings if you have a management subnet. Note: For systems without an e0P port, leave one network port available for ACP connections to SAS disk shelves. Controller name Interface name Network mask Partner interface name or IP address Media type Enable Jumbo frames?

IP address

2.1.3

Default gateway Controller 1 Controller 2

Gateway details Default Gateway IP address 2.1.4 Administration Host

(Optional) You can limit the systems or subnets authorized to mount the root volume Host details Admin host/subnet IP 2.1.5 Timezone Controller 1 Controller 2 Controller 1 Controller 2

What time zone should the systems set their clocks to (for example, US/Pacific)? Timezone Details Time zone Physical Location (for example, Bldg 4, Dallas)

2.1.6

Language encoding for multiprotocol files

The default is POSIX and only needs to be changed for systems storing files using international alphabets. Encoding details Language for multiprotocol files Controller 1 Controller 2

2.1.7

Domain Name Services (DNS) resolution Values

DNS resolution DNS Domain Name DNS Server IP addresses (up to 3)

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2.1.8

Network Information Services (NIS) resolution Values

NIS resolution NIS Domain Name NIS Server IP addresses 2.1.9

Remote Management Settings (RLM/SP/BMC)

All systems include Remote LAN Module (RLM), Baseboard Management Controller (BMC), or a Service Processor (SP) to provide out-of-band control of the storage system. NetApp recommends configuring these interfaces for easier, secure management and troubleshooting. RLM/BMC IP Address Network Mask Gateway Mail server hostname Mail server IP 2.1.10 Alternate Control Path (ACP) management for SAS shelves For system models prior to the FAS3200 series, you must use an onboard NIC port to use ACP. New systems with dedicated e0P ports automatically assign IP addresses. Controller 1 Interface name (if not using e0P) Private subnet (default: 198.15.1.0) Network Mask Controller 2 Controller 1 Controller 2

2.1.11 CIFS configuration


Systems with a CIFS license will run the CIFS setup wizard immediately after the Setup wizard completes. NT4 domains will require a server account to be created before running CIFS setup. You can abort the wizard using Ctrl+C from the keyboard and run later if necessary.

Note: The installation engineer will require someone with Domain Administrator privileges to help perform this section. When CIFS is configured, a domain administrator should move the controllers out of OU=Computers into an OU for servers. This will ensure Group Policy Objects can be applied to the controllers.

CIFS configuration

Controller 1 Choose one of: Active Directory domain NT 4 domain Workgroup /etc/passwd or NIS/LDAP

Controller 2 Choose one of: Active Directory domain NT 4 domain Workgroup /etc/passwd or NIS/LDAP

Authentication mode

Domain name NetBios name Do you want the system visible via WINS (Y/N)? WINS IP addresses (up to 3) Multiprotocol or NTFS only?
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2.1.12 Configure Virtual LANs (VLANs) (Optional) VLANs are used to segment network domains using 802.1Q protocol standards. Controller name Interface name VLAN IDs to activate Enable GVRP?

Note: To trunk VLANs across an interface or IFGRP, you need to set "switchport mode trunk" on that interface or logical interface. This will allow 802.1q trunking, so that traffic across it is VLAN tagged. You must then create the relevant VLAN interfaces on the storage controller.
If you want a port or EtherChannel interface to be the only access port for a particular VLAN you must set "switchport mode access" on that interface. Then give the storage controller interface an IP address on that VLAN. No other information is required to VLAN tag the frames.

Reboot the controllers at this point for the settings to go into effect. 2.1.13 AutoSupport settings AutoSupport is a phone home function to notify you and NetApp of any hardware problems, so that new hardware can be automatically delivered to solve the issue. (System must remain on a support contract and the level of responsiveness is dependent on the level of service contract: 2 hours Next Business Day.) AutoSupport settings Enable AutoSupport? If not, provide justification. SMTP Server Name or IP AutoSupport Transport AutoSupport From E-Mail address AutoSupport To E-Mail address(es) One of: HTTPS (default) HTTP SMTP <hostname@yourdomain> One of: HTTPS (default) HTTP SMTP <hostname@yourdomain> Controller 1 Controller 2

2.1.14 Customer/RMA details Verify this information by logging into the now.netapp.com website. This information is required to ensure that the Technical Support personnel can reach you and the replacement parts are sent to the correct address. Customer/RMA details Contact Name Contact Address Contact Phone Contact E-mail Address RMA Address RMA Attention To Name Primary contact Secondary contact

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2.1.15 Time synchronization Time synchronization details Time services protocol (ntp) Time Servers (up to 3 internal or external hostnames or IP addresses) Max time skew (<5 minutes for CIFS) 2.1.16 SNMP management settings (Optional) Fill out if you have SNMP monitoring applications (for example, Operations Manager). Set by using the snmp options command. SNMP settings SNMP Trap Host SNMP Community Data Fabric Manager Server Name or IP Data Fabric Manager Protocol Data Fabric Manager Port Choose one of: HTTP HTTPS Choose one of: HTTP HTTPS Controller 1 Controller 2 Values

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3 7-Mode installation and verification checklists


The installer will perform the following checks to ensure that your new systems are configured correctly and are ready to turn over to you. Physical installation
Check and verify all ordered components were delivered to the customer site. Confirm the NetApp controllers are properly installed in the cabinets. Confirm there is sufficient airflow and cooling in and around the NetApp system. Confirm all power connections are secured adequately. Confirm the racks are grounded (if not in NetApp cabinets). Confirm there is sufficient power distribution to NetApp controllers & disk shelves. Confirm power cables are properly arranged in the cabinet. Confirm that LEDs and LCDs are displaying the correct information. Confirm that cables from NetApp controllers to disk shelves and among disk shelves are not crimped or stretched.(fiber cable services loops should be bigger than your fist ) Confirm that fiber cables laid between cabinets are properly connected and are not prone to physical damage. Confirm disk shelves IDs are set correctly. Confirm that fiber channel 2Gb/4Gb loop speeds are set correctly on DS14 shelves and proper LC-LC cables are used. Confirm that Ethernet cables are arranged and labeled properly. Confirm all Fiber cables are arranged and labeled properly. Confirm the Cluster Interconnect Cables are connected (for HA pairs). Confirm there is sufficient space behind the cabinets to perform hardware maintenance.

Status

Power On and Diagnostics


Power up the disk shelves to ensure that the disks spin up and are initialized properly. Connect the console to the serial port cable and establish a console connection using a terminal emulator like Terra Term, PuTTY or Hyperterm.

Status

Note: Log all console output to a text file.


Power on the controllers. Boot the controller and press Ctrl+c at the second prompt for Special Boot Menu options. Go to Maintenance Mode by selecting option 5. Check the onboard fibre ports status:

*> fcadmin config


Change the port mode if necessary from targets to initiators (for SAN requirements) . Verify the cable connections to all shelves:

*> fcadmin device_map *> sasadmin shelf for SAS shelves


Verify disk ownership assignments:

*> disk show a


Assign disks to each node using the disk assign command if necessary. Verify the Multipath High Availability (MPHA) cabling. Each disk must have an A and B path:

*> storage show disk -p


Verify the system has one root aggregate assigned: *> aggr status Follow these steps for both cluster nodes, halt and then reboot each system into Data ONTAP: *> halt LOADER> boot_ontap
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Verify power and cooling are at acceptable levels: fas1> environment status Verify expansion cards are installed in the correct slots: fas1> sysconfig -c Verify all local and partner shelves are visible to the system: fas1> fcadmin device_map Verify that all disks are owned: fas1> disk show -n Use the WireGauge tool to verify that all the shelves are cabled correctly.

Installation and Configuration


Confirm the correct version of Data ONTAP software and disk, shelf, motherboard and RLM/BMC firmware is installed on each controller

Status

fas1> version b fas1> sysconfig -a


Confirm ALL controllers are named as per the customer naming standards Confirm the root volume is sufficiently sized ( 250GB minimum) fas1> vol size <root volume name> Confirm all the licenses are installed

fas1> license
Check the /etc/rc and /etc/hosts files: fas1> rdfile /etc/rc

fas1> rdfile /etc/hosts


Verify all configured Ethernet network interfaces (individual and ifgrp) are configured correctly as per the customer requirements: IP address, media type, flow control and speed. Confirm any interfaces not required to perform host name resolution are configured with the "-wins" option For clustered systems, verify they have partner interfaces for failover

Where necessary, confirm the network switches are configured to support dynamic or static multi-mode ifgrps (LACP or Etherchannel) as per customer requirement. Has the customer accessed the system console using the RLM / SP / BMC?

Verify network connectivity and DNS resolution is configured properly: fas1> ping <hostname of mail server>
Verify configured IFGRPs function properly by disconnecting one or more cables fas1> ifgrp status Pull cables fas1> ping <hostname of mail server> fas1> ifgrp status Reinsert cables Confirm each controller is configured to synchronise time with a centralised source fas1> options timed fas1> timezone fas1> date Confirm that AutoSupport is configured and functioning correctly. fas1> options autosupport.doit Test Confirm the default home share is stopped from each controller (and vFiler) If necessary, confirm that telnet and RSH is disabled and SSH is enabled If required, confirm SNMP is configured on all controllers to the appropriate traphost Download documentation pack and upload to controller(s)

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CIFS configuration
If necessary, run through CIFS setup and join the controllers to the customer's Active Directory (requires an AD account with suitable permissions). Confirm the NetApp controllers local administrator account was created while configuring the CIFS service (and the password is set appropriately). Confirm the permissions to the root volume (c$) and /etc folder (etc$) are configured appropriately (that is, NOT Everyone Full Control). Confirm that appropriate Windows Domain Administrators group(s) is/are member of the NetApp controllers local administrator group. Create a share. Have the customer map the share to a host, write data to it. Create a Snapshot and confirm that Snapshot visibility is configured appropriately (for example, hidden to regular CIFS clients) Confirm that qtrees storing CIFS data have the appropriate security style specified: fas1> qtree status Confirm that qtrees storing CIFS data have the appropriate oplocks setting.

Status

NFS configuration
Create a qtree and confirm the appropriate security style is specified fas1> qtree create <path> fas1> qtree status Export the qtree. Check the /etc/exports file and update the same with new mount entries with appropriate permissions. Have the customer mount the qtree from a host and write data to it. Take a Snapshot and confirm that Snapshot visibility is configured appropriately (for example, hidden to regular clients)

Status

iSCSI configuration
Make sure the iSCSI service is started. Verify that an iSCSI host attach or support kit has been installed on the host. If appropriate, verify SnapDrive has been installed on the host. Create a qtree, igroup, and LUN on the system (using SnapDrive if necessary). Have the customer establish an iSCSI session from the host. Create a file system on the LUN, write some data to it and confirm the data is on the LUN. Reboot the host and confirm that the LUN is still attached.

Status

FCP configuration
Make sure the FCP service is started fas1> fcp status Verify an FCP host attach or support kit has been installed on the host. If appropriate, verify that SnapDrive has been installed on the host. Create a qtree, igroup, and LUN on the system (using SnapDrive if necessary). Have the customer establish an FCP session from the host. Have the customer create a file system on the LUN and, write some data to it. Have the customer reboot the host and confirm the LUN is still attached.

Status

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Verification checklist
Where necessary Make sure the CLUSTER license is enabled where necessary. Verify the storage failover options on both systems in the HA pair are identical. Temporarily disable AutoSupport: fas1> options autosupport.enable off Test manual Cluster Failover (in both directions) and ensure success, rectify any errors and prove network connectivity continues to function correctly during failover. fas1> cf enable fas1> cf takeover fas1> partner fas2/fas1*> ifconfig a fas2/fas1*> ifgrp status fas2/fas1*> partner fas1> cf giveback Test Uncontrolled storage Failover (in both directions) by disconnecting one controller from power. Rectify any errors. Test component failure of a PSU (Check status of LEDs and console). Test component failure of a LAN cable (Interface Group Test), include ifgrp favor. Test component failure of a fibre cable to disk shelf (Path Test), For Multipath HA cabling to ensure all disks have an A and B channel. Type

Status

storage show disk p


Run the WireGauge tool to ensure the shelf cabling is correct. When installing a new system into a new NetApp cabinet, switch off one cabinet PDU, and make sure all controllers and shelves remain powered on. Check the status of LEDs and console. Insert an entry into the system log indicating installation is complete: fas1> logger * * * System Install complete <installer name> <date> * * * Backup the system configuration: fas1> config dump <date>.cfg Re-enable AutoSupport: fas1> options autosupport.enable on

Post installation checklist


Give new customers a brief tour of FilerView or Systems Manager to explain the basic functions of managing their new system. Log onto the NOW website and give the customer a brief tour of the site. Show them how to access documentation, download software and firmware, search the Knowledge Base, and verify their RMA information. Discuss training available through NetApp University with new customers. Since they are the basis for most Data ONTAP functionality, have the customer explain how Snapshots work. Correct any misconceptions. Create and send a Trip Report within 24 hours to the customer, partner sales team and NetApp sales team. When all tasks are completed, have customer sign a Certificate of Completion.

Status

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4 Cluster-Mode configuration details


Please work with your Professional Services representative to complete this worksheet prior to the installation date. The requested information enables us to configure your equipment quickly and efficiently. Depending on the desired configuration, some fields may not be applicable. This worksheet does not replace the requirement for reading and understanding the appropriate Data ONTAP manuals that describe the operations of Data ONTAP in Cluster-Mode. Data ONTAP manuals can be found at the NetApp Support site under documentation. Customer checklist of site preparation requirements (check all that apply): Adequate rack space for the NetApp system and disk shelves has been provided. The power requirements for the NetApp system and disk shelves have been satisfied. The network patch cabling and switch port configuration is complete. Company Name: Data ONTAP Version: NetApp Sales Order #:

4.1

Cluster information

It is assumed that the cluster will contain four nodes. If there are more than four nodes, replicate the appropriate section to add additional node information. Starting from ONTAP 8.1 the 'cluster create' and 'cluster join' commands have built-in wizards. The wizard generates hostnames, IP addresses for the cluster LIF and subnet masks for the cluster LIF. It is recommended to use the cluster setup wizard while creating a new cluster or attempting to join an existing cluster. The wizard has the following rules: The names for the nodes in the cluster are derived from the name of the cluster. If the cluster is named clust1, the nodes will be names as clust-01, clust-02 and so on. The node name can be changed later with the cluster::system>node>modify command. The cluster LIF will be assigned IP address in the 169.254.0.0 range with a Class B subnet (255.255.0.0) if the default is taken. The initial cluster creating and configuration will be performed on the first node that is booted. The initial setup script will ask if the operator wants to create a cluster or join a cluster. The first node will be create and subsequent nodes will be join.

4.1.1

Cluster Cluster Base Aggregate

The cluster base aggregate will contain the root volume for the cluster Vserver. Cluster name

4.1.2

Licensing Values

A base license is required, but additional features also need licensing. License

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4.1.3

Admin Vserver

The Cluster Administration Vserver is used to manage the cluster activities. It is different from the node Vservers and is used by System Manager to access the cluster.

Type of information Cluster administrator password The password for the admin account that the cluster requires before granting cluster administrator access at the console or through a secure protocol. The default rules for passwords are as follows: A password must be at least eight characters long. A password must contain at least one letter and one number.

Value

Cluster management LIF IP address A unique IP address for the cluster management LIF. The cluster administrator uses this address to access the cluster admin Vserver and manage the cluster. Typically, this address should be on the data network. Cluster management LIF netmask The subnet mask that defines the range of valid IP addresses on the cluster management network. Cluster management LIF default gateway The IP address for the router on the cluster management network. DNS domain name The name of your network's DNS domain. The domain name cannot contain an underscore (_) and must consist of alphanumeric characters. To enter multiple DNS domain names, separate each name with either a comma or a space. Name server IP addresses The IP addresses of the DNS name servers. Separate each address with either a comma or a space. 4.1.4 Time synchronization Values

Time synchronization details Time services protocol (NTP) Time Servers (up to 3 internal or external hostnames or IP addresses) Max time skew (<5 minutes for CIFS)

4.1.5

Time zone Location

What time zone should the systems set their clocks to (for example, US/Pacific)? Time Zone

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4.2

Node information

Individual controllers are called nodes. Each node has a unique name. Unlike the cluster name, the node name can be changed after it is initially defined. System information Serial number Node name 4.2.1 Physical port identification Node 1 Node 2 Node 3 Node 4

Each port services a specific type of function or role. These roles are: Node Management Data Intercluster

Cluster Node Management ports are required to maintain connection between the node to site services such as NTP and AutoSupport. Data ports are used to transfer data or communicate between the cluster and the applications. Intercluster LIFs are used to setup peer relations between clusters for replicating data between clusters. Cluster ports are specifically used to transfer data between nodes within a cluster. Due to BURT 322675 NetApp recommends setting up an interface group for the node management LIF on each node of the cluster. The instructions below cover scenarios that have or do not have a fix for this BURT. Follow the section that is relevant to your case. Some of these instructions might diverge from the guidelines on the NetApp Support site. Check for updated versions of this document for latest information. For versions of Data ONTAP that do not have a fix for BURT 322675, create a single-mode interface group of the following ports. Use this interface group as the port for the node management LIF. The interface group should be created before using the cluster setup wizard on the node. For versions of Data ONTAP that have a fix for BURT 322675: System Model FAS3040 & FAS3070 V3040 & V3070 FAS3140, FAS3160 & FAS3170 V3140, V3160 & V3170 FAS3210, FAS3240 & FAS3270 V3210, V3240 & V3270 FAS6030, FAS6040, FAS6070 & FAS6080 V6030, V6040, V6070 & V6080 FAS6210, FAS6240 & FAS6280 V6210, V6240 & V6280 Port Grouping e0a and e0c e0a and e0c e0a and e0b e0a and e0b e0a and e0b e0a and e0b e0a and e0c e0a and e0c e0a and e0b e0a and e0b

Some controllers have an e0M interface for environments with a subnet dedicated to managing servers. Include the e0M settings if you have a management subnet. Note: For systems without an e0P port, leave one network port available for ACP connections to SAS disk shelves.

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Node Name

IFGRP

Ports

MTU

Port Role

This table is used to define port roles. If BURT 322675 is not installed, the IFGRP column should be used and the associated ports noted. If BURT 322675 is installed, omit the IFGRP column. 4.2.2 Node management LIF

Each node has a management port that is used to communicate with it. Node Name Port or IFGRP LIF Name IP Address Netmask Gateway

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4.3

Cluster network information

Starting from Data ONTAP 8.1 the 'cluster create' and 'cluster join' commands have built-in wizards to generate hostnames, IP addresses for the cluster LIF, and subnet masks for the cluster LIF NetApp recommends using the cluster setup wizard whenever you create a new cluster or attempt to join an existing cluster

The wizard has the following rules: The names for the nodes in the cluster are derived from the name of the cluster. If the cluster is named cmode, the nodes will be names as cmode-01, cmode-02 and so on The cluster LIF is assigned IP address in the 169.254.0.0 range with a Class B subnet (255.255.0.0)

Once the cluster has been defined and the nodes are joined to the cluster, other elements can be created. These elements can be created using System Manager, Element Manager, or CLI.

4.3.1

Interface groups (IFGRP)

Interface groups bond multiple network ports together for increased bandwidth and/or fault tolerance. IFGRP name Node Distribution function Mode Ports

4.3.2

Configure Virtual LANs (VLANs)

(Optional) VLANs are used to segment network domains. The VLAN has a specific name that is a combination of the associated network port and the switch VLAN ID. VLAN name Node Associated Network Port Switch VLAN ID

4.3.3

Logical Interfaces (LIFs) Routing group Failover group

Logical Interfaces are the point at which the customer interfaces with the cluster. LIF name Home node Home port Netmask

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4.4

Intercluster network information

The intercluster ports used for cross-cluster communication. An intercluster port should be routable to the following: another intercluster port data port of another cluster. Port LIF name IP address Netmask Gateway

Node name

4.5

Vserver information

Application access to data residing in the cluster must be done through a Vserver. Vservers can be used to support single or multiple protocols, user groups, or whatever delineation that the customer chooses. Additionally Vservers can restrict allocation of data to specific Aggregates. To create a Vserver, you can use any of the available administrative interfaces: System Manager, Element Manager, or CLI. The Vserver Setup wizard has the following sub-wizards, which you can run after you create a Vserver: Network setup Storage setup Services setup Data access protocol setup

Use the following section as a guide to create Vservers. Replicate this section as many times as required. 4.5.1 Creating Vserver Value

Type of information Vserver name The name of a Vserver can contain alphanumeric characters and the following special characters: ".", "-", and "_". However, the name of a Vserver must not start with a number or a special character. Protocols Protocols that you want to configure or allow on that Vserver. Name Services Services that you want to configure on the Vserver Aggregate name Aggregate name on which you want to create the Vserver's root volume. The default aggregate name is used if you do not specify one. Language Setting Language you want the volumes to use.

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4.5.2

Creating Volumes on the Vserver Aggregate name Volume size Junction path (NAS only)

Volume name

4.5.3

IP Network Interface on the Vserver

End user applications connect to the data in the cluster only through interfaces defined to Vservers. The following table models the first 4 LIFs. Replicate the Interface columns, or the entire table if more interfaces are required. Type of Information LIF name The default LIF name is used if you do not specify one. IP address Subnet mask Home node Home node is the node on which you want to create a logical interface. The default home node is used if you do not specify one. Home port Home port is the port on which you want to create a logical interface. The default home port is used if you do not specify one. Routing Group Protocols Protocols that can use the LIF. Failover Group DNS Zone Interface 1 Interface 2 Interface 3 Interface 4

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4.5.4

FCP Network Interface on the Vserver Value

Type of information LIF name The default LIF name is used if you do not specify one. Home node Home node is the node on which you want to create a logical interface. The default home node is used if you do not specify one. Home port Home port is the port on which you want to create a logical interface. The default home port is used if you do not specify one 4.5.5 LDAP services

Type of information LDAP server IP address LDAP server port number The default LDAP server port number is used if you do not specify one. LDAP server minimum bind authentication level Bind DN and password Base DN 4.5.6 NIS services

Value

Type of information NIS domain name IP addresses of the NIS servers

Value

4.5.7

DNS services Value

Type of information DNS domain name IP addresses of the DNS servers

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4.5.8

CIFS protocol Value

Type of information Domain name CIFS share name The default CIFS share name is used if you do not specify one. Note: You must not use characters or Unicode characters in CIFS share names. You can use alphanumeric characters and the following special characters : ".", "!", "@", "#", "$", "%", "&", "(", ")", ",", "_", ' " , "{", "}", "~", and "-". CIFS share path The default CIFS share path is used if you do not specify one. CIFS access control list The default CIFS access control list is used if you do not specify one. 4.5.9 iSCSI protocol

Type of information igroup name The default igroup name is used if you do not specify one. Names of the initiators Operating system of the initiators LUN names The default LUN name is used if you do not specify one. Volume name The volume that the LUN will reside on. LUN sizes 4.5.10 FCP protocol Type of Information igroup name The default igroup name is used if you do not specify one. WWPN World wide port number (WWPN) of the initiators. Operating system of the initiators. LUN names The default LUN name is used if you do not specify one. Volume name The volume that the LUN will reside on. LUN sizes

Value

Value

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4.6
4.6.1

Support information
Remote Management Settings (RLM/BMC/SP)

All systems include a Remote LAN Module (RLM), a Baseboard Management Controller (BMC), or a Service Processor (SP) to provide out-of-band control of the storage system. NetApp recommends configuring these interfaces for easier, secure management and troubleshooting. Node name IP address Netmask Default gateway Mail server hostname Mail server IP address

4.6.2

AutoSupport settings

AutoSupport is a phone home function to notify you and NetApp of any hardware problems, so that new hardware can be automatically delivered to solve the issue. (System must remain on a support contract and the level of responsiveness is dependent on the level of service contract: 2 hours Next Business Day.) Enable AutoSupport? If not, provide justification. AutoSupport from e-mail address AutoSupport to e-mail address(es)

SMTP Server Name or IP

AutoSupport transport One of: HTTPS (default) HTTP SMTP One of: HTTPS (default) HTTP SMTP One of: HTTPS (default) HTTP SMTP One of: HTTPS (default) HTTP SMTP

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4.6.3

Customer/RMA details

Verify this information by logging into NetApp support site: http://now.netapp.com. This information is required to ensure that the Technical Support personnel can reach you and the replacement parts are sent to the correct address. Customer/RMA details Contact name Contact address Contact phone Contact e-mail address RMA address RMA attention to name Primary contact Secondary contact

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5 Cluster-Mode installation and verification checklists


The installer will perform the following checks to ensure that your new systems are configured correctly and are ready to turn over to you. Physical installation
Check and verify all ordered components were delivered to the customer site. Confirm the NetApp controllers are properly installed in the cabinets. Confirm there is sufficient airflow and cooling in and around the NetApp system. Confirm all power connections are secured adequately. Confirm the racks are grounded (if not in NetApp cabinets). Confirm there is sufficient power distribution to NetApp controllers & disk shelves. Confirm power cables are properly arranged in the cabinet. Confirm that LEDs and LCDs are displaying the correct information. Confirm that cables from NetApp controllers to disk shelves and among disk shelves are not crimped or stretched.(fiber cable services loops should be bigger than your fist ) Confirm that fiber cables laid between cabinets are properly connected and are not prone to physical damage. Confirm disk shelves IDs are set correctly. Confirm that fiber channel 2Gb/4Gb loop speeds are set correctly on DS14 shelves and proper LC-LC cables are used. Confirm that Ethernet cables are arranged and labeled properly. Confirm all Fiber cables are arranged and labeled properly. Confirm the Cluster Interconnect Cables are connected (for HA pairs). Confirm there is sufficient space behind the cabinets to perform hardware maintenance. Confirm that the Cisco Nexus Cluster Interconnect switches are properly placed in the cabinet. Confirm that the Cisco IP switches are properly placed in the cabinet. Confirm that the Cisco FCP switches are properly placed in the cabinet. Confirm that the latest Reference Configuration File for the Cisco Nexus switches has been installed. Confirm that any VLANs required have been defined to the appropriate switches. Confirm that the Ethernet cables are properly connected to the Cisco IP switches. Confirm that the FCP cables are properly connected to the Cisco Fabric switches.

Status

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Power On and Perform Cluster Creation, Node and Vserver configuration


Power up the disk shelves to ensure that the disks spin up and are initialized properly. Connect the console to the serial port cable and establish a console connection using a terminal emulator like Terra Term, PuTTY or Hyperterm.

Status

Note: Log all console output to a text file.


Power on the controllers. On the first controller console, reply to the initial Cluster Setup response request with create to initialize the cluster and the first node. On the next controller console, reply to the initial Cluster Setup response request with join to initialize the second node and join the cluster. On each subsequent controller, perform the same task as the second controller to join them as nodes in the cluster.

Install System Manager 2.0 on a Windows or Linux system. Use System Manager 2.0 to create the first Vservers. Use the WireGauge tool to verify that all the shelves are cabled correctly and switches are properly connected.

Miscellaneous configuration
Where necessary, confirm the network switches are configured to support dynamic or static multi-mode IFGRPs (LACP or Etherchannel) as per customer requirement. Has the customer accessed the system console using the RLM / BMC / SP?

Status

Verify network connectivity and DNS resolution is configured properly: cluster::network> ping -node <node name> destination <hostname of DNS server>
Verify configured IFGRPs with more than one port function properly by disconnecting one or more cables Confirm each node date and timezone is set correctly

cluster::system node date show cluster::> timezone


Display whether NTP is used in the cluster

cluster::system services ntp config show cluster::system service ntp server show
Confirm that AutoSupport is configured and functioning correctly.

cluster::system node autosupport show


Confirm that telnet and RSH is disabled and SSH is enabled If required, confirm SNMP is configured on all controllers to the appropriate traphost Download documentation pack and provide to customer

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CIFS configuration (per Vserver servicing CIFS)


Check the export policy rules to ensure that the CIFS access protocol will allow access

Status

cluster::vserver export-policy rule> show


If necessary, run through CIFS setup and join the controllers to the customer's Active Directory (requires an AD account with suitable permissions). Confirm the NetApp controllers local administrator account was created while configuring the CIFS service (and the password is set appropriately). Confirm the permissions to the root volume (c$) and /etc folder (etc$) are configured appropriately (that is, NOT Everyone Full Control). Confirm that appropriate Windows Domain Administrators group(s) are member of the clusters local administrator group. Create a share. Have the customer map the share to a host, write data to it. Create a Snapshot and confirm that Snapshot visibility is configured appropriately (for example, hidden to regular CIFS clients) Confirm that qtrees storing CIFS data have the appropriate security style specified:

cluster::volume> qtree show vserver <vserver> -volume <volume name> -qtree <qtree name>
Confirm that qtrees storing CIFS data have the appropriate oplocks setting. Take a Snapshot and confirm that Snapshot visibility is configured appropriately (for example, hidden to regular clients)

NFS configuration (per Vserver servicing NFS)


Create a qtree and confirm the appropriate security style is specified

Status

cluster::volume> qtree create vserver <vserver> -volume <volume name> -qtree <qtree name> -security-style {unix|ntfs|mixed} cluster::volume> qtree show vserver <vserver> -volume <volume name> -qtree <qtree name>
Check the export policy rules to ensure that the NFS access protocol will allow access

cluster::vserver export-policy rule>show


Have the customer mount the qtree from a host and write data to it. Take a Snapshot and confirm that Snapshot visibility is configured appropriately (for example, hidden to regular clients)

iSCSI configuration (per Vserver servicing iSCSI)


Make sure the iSCSI service is started. Verify that an iSCSI host attach or support kit has been installed on the host. If appropriate, verify SnapDrive has been installed on the host. Create a qtree, igroup, and LUN on the system (using SnapDrive if necessary). Have the customer establish an iSCSI session from the host. Create a file system on the LUN, write some data to it and confirm the data is on the LUN. Reboot the host and confirm that the LUN is still attached.

Status

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FCP configuration (per Vserver servicing FCP)


Make sure the FCP service is started Verify an FCP host attach or support kit has been installed on the host. If appropriate, verify that SnapDrive has been installed on the host. Create a qtree, igroup, and LUN on the system (using SnapDrive if necessary). Have the customer establish an FCP session from the host. Have the customer create a file system on the LUN and, write some data to it. Have the customer reboot the host and confirm the LUN is still attached.

Status

Verification checklist
Where necessary make sure the CLUSTER license is enabled where necessary. Verify the cluster options on all nodes in the cluster are identical. Temporarily disable AutoSupport on nodes of the cluster.

Status

cluster::system node autosupport> -node <node name> -state disable


Test manual node Takeover (in both directions) and ensure success, rectify any errors and prove network connectivity continues to function correctly during failover.

cluster::system <node> cluster::system cluster::system fromnode <node>

storage failover takeover ofnode <node> -bynode storage failover show-giveback storage failover giveback ofnode <node> -require-partner-waiting true

Test Uncontrolled Cluster Failover (in both directions) by disconnecting one controller from power. Rectify any errors. Repeat above test for all HA pairs in the cluster Test component failure of a PSU (Check status of LEDs and console). Test component failure of a LAN cable Run the WireGauge tool to ensure the shelf cabling is correct. When installing a new system into a new NetApp cabinet, switch off one cabinet PDU, and make sure all controllers and shelves remain powered on. Check the status of LEDs and console. Re-enable AutoSupport:

cluster::system node autosupport enable Post installation checklist

-node <node name> -state

Status

Give new customers a brief tour of Systems Manager and Element Manager to explain the basic functions of managing their new cluster. Log onto the NOW website and give the customer a brief tour of the site. Show them how to access documentation, download software and firmware, search the Knowledge Base, and verify their RMA information. Discuss training available through NetApp University with new customers. Since they are the basis for most Data ONTAP functionality, have the customer explain how Snapshots work. Correct any misconceptions. Create and send a Trip Report within 24 hours to the customer, partner sales team and NetApp sales team. When all tasks are completed, have customer sign a Certificate of Completion.

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