Users Guide

Suggestions and Support Your suggestions for OneRaimol are all welcomed. Please email your comments to ddglpsupport@google.com. Technical support for OneRaimol is also available from this email address. DDGLP Solutions Inc. 1844 C Road 9 Fabie Estate Paco, Manila 1007 Technical Support Phone: Email Address:

(02) 561 99 74 ddglpsupport@google.com

Users Guide

Introduction to OneRaimol Users Guide for Staff

OneRaimol Users Guide for Customers illustrates the how to processes starting from account generation up to online ordering.

Composed of easy to understand illustrations and descriptions, it is expected to the client to, without difficulty, manoeuvre in and out the Store.

How can I get an Account?

Reaching the www.raimol.com/store, users will get to see two (2) options of either to log-in or to register.

Figure 6.77 Log in or Register

Users Guide

Registration

User must fill out all the required fields in order for the registration to push thru (See Figure 6.78). After submitting the form, a notice to verify account will be seen (See Figure 6.79).

Figure 6.78 Filling out necessary information

Figure 6.79 Notice to verify account

Users Guide

User must be able to confirm the registration sent to his/her given mailing address (See Figure 6.80). Inside the message is a link provided that user must click in the completion of his/her registration (See Figure 6.81).

Figure 6.80 Account Verification Message

Figure 6.81 Message for Successful Registration

Users Guide

Log-in

User must provide a registered, matching and existing username and password in order to get an access.

Figure 6.82 Log-in

Users Guide

First Time Log-in

First time users will be asked upon log-in to place in Delivery Address (See Figure 6.83). Users can also add multiple delivery addresses (See Figure 6.83).

Figure 6.82 Placing in Delivery Address for Newly Registered Customers

Figure 6.83 Delivery Address Entry

Users Guide

Ordering Process

From the product catalogue (See Figure 6.84) the user can choose his/her preferred product and then select it. One can also use the search bar in finding the desired product and then select it.

Figure 6.84 Product Catalogue

Clicking the product will bring the products information page together with the form that keeps the order quantity of the current selected product (See Figure 6.85) by clicking the Add item. (Step 1)

Users Guide

Figure 6.85 Order Process 1 After clicking the Add item, it will be saved inside the cart and the user can add another item by doing step 1. One can also clear cart, change order quantity and or cancel an item in this phase. When done, user can click Checkout. (Step 2)

Figure 6.86 Order Process 2 Checking out (See Figure 6.86) means customer has finalized ordering and is ready to place in the order details (See Figure 6.87), when done, user shall click place order. (Step 4)

Users Guide

Figure 6.87 Order Process 3 After placing-in the order and the order details, the user will get the summary of his/her request (See Figure 6.88). In this phase, the user has the option to either confirm, or edit. (Step 4)

Figure 6.88 Order Process 4

Users Guide

A notice of successful order processing should reach at the last phase (See Figure 6.89), where user can download/export the order summary to a printable, .PDF file (See Figure 6.90).

Figure 6.89 Notice of Successful Order

Figure 6.90 Summary of Sales

Users Guide

Account Administration

In this guide, users will learn how to: Edit Account Infomration (See Figure 6.92) Add/Edit Delivery Adresses (See Figure 6.93) Change Account Password (See Figure 6.94) Account History (See Figure 6.95)

Figure 6.91 Account Options

To see Figure 6.91, click Account in the header bar.

Users Guide

Figure 6.92 Edit Account Info The details that have been placed during the registration will be the same fields the user will be able to see once again. User can be able to modify the initial information given, by simply clicking inside the textbox of the corresponding field the user wants to change. When done editing, click save, or cancel to discard changes. (In reference to Figure 6.92)

Figure 6.93 Add/Edit Delivery Address

Users Guide

Since delivery address may vary depending on users discretion, it is advised to place-in all possible addresses by clicking New Address. User may also modify an existing delivery address by clicking Edit and also be able to remove it through Delete. (In reference to Figure 6.93)

Figure 6.94 Change Password User may also change his/her password. Change to save and cancel to discard. (In reference to Figure 6.94)

Users Guide

Figure 6.95 Account History Through Account History, user is able to see the list of all the transactions one made with Rainchem International Incorporated. Clicking Account > View your Account History > View, allows the user to see the individual Purchase Order details, user can also save in his/her local PC the order details by clicking Download PDF Copy .

Purchase Order Status or the status of the clients order can also be seen here, located at the upper right corner of the page. (In reference to Figure 6.95)

Users Guide