7520 Twincrest Circle Suite F | Baltimore, MD | 21237 P h o n e : 4 4 3 - 6 9 1 - 7 0 5 0 | e - m a il : a m a c f a @ g m a i l .

c o m

ALEXANDER
QUALIFICATIONS

MACFARLAN

Motivated and ambitious individual with a strong sales and customer service background. Nearly four years of retail experience has enabled me to become a great communicator. In addition, has also helped me enter the world of management and leadership, along with having a thorough understanding of retail operations and business in general. Following retail, I was recruited by a door to door marketing firm whom contracted with AT&T. After a few weeks of impressive personal sales, I earned myself into a management position. I was responsible for reporting to upper management, coaching my own team, all while maintaining my own set goals. My past employers have given me a fantastic opportunity to hone my leadership and communication skills. EDUCATION Orville H. Platt High School, Meriden, Connecticut Embry-Riddle Aeronautical University, Daytona Beach, Florida Computer Engineering (2009-2011) WORKING EXPERIENCE Coast 2 Coast Promotional Marketing

(2004-2008 )

Leader (February 2011 June 2012) Coordinated weekly meetings to outline goals set by Management Conducted monthly impacts and workshops to boost motivation and meet training goals. Coached struggling team members daily to meet performance expectations.

Accounted for 25-30% of overall monthly sales as a team, 10-15% of overall weekly sales personally. Trained and mentored new hires weekly. Increased companys productivity and sales by switching to new mapping standard. Developed incentives for employees meeting performance expectations

Best Buy

Sales Operator (October 2008 January 2011) Awarded Two consecutive Quarterly Sales MVP Awards Adapted different customer demographics and sub-groups to tailor the sales process respectively Monitored sales floor as Manager on Duty when needed. Tackled multiple high population departments. Developed a new merchandising layout to provide exceptional customer experience
Sears Robuck & Co

Solutions Consultant Carried out departments revenue and attachment goals.

Maintaining look at feel of store. PROJECTS Institute of Electrical and Electronics Engineers

(October 2007 October 2008)

Project Leader (October 2009 March 2010) Designing, building, and coding a small robotic vehicle that can complete an obstacle course without human interaction.
PROFESSINAL SKILLS Effective Interpersonal Communicator - Over five years of providing solutions to customers, attending several workshops, and self-initiated books on communication. Leadership Ability - Over a year of coaching, managing my own team, and setting a team vision that matches the companys goals. Creative Thinking - Most valuable asset. Finding a creative solution for customer or the business. Strong Work Ethic - Put the teams ambitions above my own. Took no sick days in a years time from last employer. Dedicated to my work. AWARDS /ACHIEVEMENTS Quarterly Sales MVP (Q2), Best Buy, Baltimore, MD (August 2008)

Quarterly Sales MVP (Q3), Best Buy, Meriden, CT,

(November 2008)

(Selected as top sales leader for the quarter. Combination of hitting revenue, attachment, and customer satisfaction goals)

(References available on request)