MANAGEMENT DU SYSTEME d'INFORMATION

COMMUNICATION Basis Meetings management project reviews REPORTING

CAPITALISATION

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HOW DO WE COMMUNICATE ?

WORDS :

do we have the same vocabular ? which exact idea / value behind this word ? does he understand the same thing ?

THE CONTEXT :

noise, others disturbant elements face to face or group discussion first contact / regular meeting
gestures open attitude, pleasant face

BEHAVIOR :

AND NOT ONLY MAILS, SMS AND OTHERS !

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MANAGEMENT OF MEETINGS

Different meetings : information decision problem solving creativity

An organisation : place, starting times purpose attendants agenda

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MANAGEMENT OF MEETINGS

How to manage your meeting Remember purpose and reasons of the meeting Introduce members Supply necessary datas and up-dated informations Suggest a possible way of work Stop those who talk too much ask those who dont speak Make the synthesis of decisions Ask for approval of what has been decided Fix purpose and agenda for the next meeting

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WRITTEN REPORTS Object of the report Description of the context, diagnosis of present situation Description of proposed methodology, Tools that has been used Datas collection (sources, updating) Results and outputs (dont say it, proove it) Recommandations to go further

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PROJECT INFORMATION SYSTEM

MANAGEMENT
Strategy Delegation Optimized means Risks Previsional Gross Margin, End date Leading

DEPARTMENT MANAGERS
Actual needs

Project Manager

Coordination Actual progress

PROJECT TEAM
Technics Supplies Costs Contracts Cach-flow

Actual project state

Actualized needs

CUSTOMER

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MANAGING INFORMATION SYSTEM

WHAT KIND OF INFORMATION :

commercial technical

financial strategic

FOR WHAT:

establish an order, inform of what you have choosen, get an approval solve a conflict, ... people / department (who is concerned, who is informed)

TO WHOM :

BY WHAT : WHEN :

usual framewok, shared softs when do we need this information ? by what times should it be actualized ,

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PROJECT REVIEWS
A PROCESS : permanent, a frequency (according to project evolution in this phasis) 3 AIMS:
measure what has been completed estimate cost and time for completion get necessary appovals to go further

MAIN PURPOSE:

to have a sound and realistic view of the project

to know the present risks to validate conditions for next phase decide : actions to launch (increase quality level, crashing delay, cost reduction) to clear technical option to formalize contractual changes to check efficiency of former decisions

PREPARATION:

attendants, agenda, timing documents to be used during the meeting (actualized)

SPECIFICITIES:

with customer or with project team

according to project phasis
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DIFFERENT PROJECT REVIEWS

Call to tender

Desgn Review

Proposal

Signature

Final acceptance

End of guarantee

Coming into force

Project reviews

Guarantee

Go / no go

Tender Review Launching Review

Closing review Lessons learn

Transfert review

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PROJECT REVIEW
WHAT HAS BEEN COMPLETED Significant facts during this phasis : What has been delivered Schedule
Actual progress Critical tasks postponed. Consequences

PREVISION FOR COMPLETION Expected events for next phasis : what to deliver, to approve Remaining works:
Impact of late termination? Critical points for works to complete Decision for

Budget:
ACWP compaired to BCWS Trends. Cash-flow

Budget du Reste faire:

CRTE+Reste faire+ reprises = Cot Fin de Projet Nouvelle prvision : CBTP de la phase suivante Actions de rduction de cot lancer

Quality:

Make it good : cost, methods, duration FMCA

Performances: Difficults particulires

Rceptions unitaires prvoir Validation processus recette

Risks:

advenus/ prvisibles volution: montant, probabilit Efficacit de la prvention ?

Risques:

quels risques sur la phase venir? quelles dispositions prises? provisions bloquer indicateurs mettre en place

jp belicar Technical points to be solved in a technical review (different)

A DASHBOARD FOR THE PILOT

A global and synthetic view of the project Easy to update

To show the differences with the plan Keep the calendar of the changes

Quality

Schedule

Risk

Dashboard

Costs

Teams

Commercial

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LESSONS LEARN
PROJECT MEMORANDUM The most important : In order to save times and efforts on future project s The most difficult: People exhausted, no more avalable, poor interest, seems to be useless The most complex : what can be used again ? How and to whom transfer this experience ?

FINANCIAL

acquired net margin financial fees added value ROI

TECHNICAL Acquired knowledge Reliability (methods, tools) Information datas

ORGANISATION

methods used production ratios usable tools

HUMAN New competencies Teams

COMMERCIAL

new position toward customer competition knowledge of market prices

STRATEGY Possible partners Key suppliers

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WHAT HAVE WE LEARN ?

FINANCIAL Cost Breakdown Financial organisations Ways of financing Evaluation criteria for financing Key economical parameters Cash-flow ... TECHNIQUE Technical ratios for: design production erection tests Reliability of methods, of new technologies New information supplies Standards actualization

ORGANISATION. LOGISTIC Required level for WBS Significant milestones Performance of the information network Efficiency of tools for : risks, progress, Ways of work between services Delays of supplies

SUPPLIERS, SUB-CONTRACTORS Real cost compaired to proposal Technical reliability New suppliers Innovative proposal

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WHAT HAVE WE LEARN ?

HUMAN RESOURCES Expert competencies Management competencies Best links between people Responsability MARKETING The customer : its way of contracting The market : prices, competitors, key technologies The prospects : arguments, ways of prospecting

STRATEGY Specific advantages Necessary partners Lobbying

ENVIRONEMENT Specific risks in this activity Impact of the project on different fields Competition or synergy with other companies

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HOW TO TRANSFER ?
Way of transmission

Sharing Learning Organization

Quality Manual

Individual

Self-specialisation

Individual process Channel of transmission

Unformal

Formal
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HOW TO TRANSFER ?

DATA BASES

which key words ? Identification of people resources : expert or experience of a former project

INTERNAL NEWSLETTER : success stories MEETINGS : in a Department : using the experience of different projects between Project Managers : efficiency of tools and methods formelles / informelles ? Un seul thme ? COATCHING best use of experienced people save times for coatching coatching as a real function of experienced managers

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PROJECT COMMUNICATION PLAN

PURPOSE ACTORS AND PEOPLE CONCERNED EXPECTED RESULTS AIMS OF COMMUNICATION PLAN KEY WORDS PROCESSES ANS SUPPORTS EVALUATION AND IMPACTS PLANNING CRITICAL POINTS

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FROM PROJECT PLAN TO BUSINESS PLAN

Final presentation with D. Lahache from sept 17th to 22nd What should be completed ? Expected turn-over (with necessary proofs) that you will include in :) Operating account (sales, expenses (fixed or proportional), result) Financing plan Break-even point (when your project balanced) Cash plan (in and out cash flow) Please look at courses on this matter

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YOUR INTERNSHIP REPORT

Summary

Description of the company : its business, its products organization, strategy

Your mission : commitments, assignments, constraints

Roadmap : what you have done, outputs, which tools you have used, difficulties and how you solve it
Results : what you have improved, created (whith datas) Advices, recommandations : what do you recommend to go further

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