PROJECT REPORT ON MANAGEMENT INFORMATION SYSTEM OF DEUTSCHE AIRLINES

SUBMITTED BY: VAIBHAV SHAH SAGAR GUPTA PRATEEK ARORA ROHIT SOLANKI ROHIT RAJ ARUN KARTHIK

About the System

Developed by a US Based Co. called Transportation Systems Consulting Corporation. Designed in 1980 as a professional aviation technical operations system. Undergone many changes depending on customer and industry input.

Features of AMIS
Real-time data updates. Almost 24/7 uptime. Dual mode interface. 10 robust modules for various activities in the system. User friendly interface.

COMPANY OVERVIEW
1. Deutsche Lufthansa AG is the flag carrier of Germany and the largest airline in Europe in terms of overall passengers carried. 2. The name of the company is derived from Luft (the German word for "air"), and Hansa (after Hanseatic League, the powerful medieval trading group). 3. The airline is the world's fifth-largest airline in terms of overall passengers carried, operating services to 18 domestic destinations and 183 international destinations in 78 countries across Africa, Americas, Asia and Europe. 4. Together with its partners Lufthansa services around 410 destinations. With over 722 aircraft it has the third-largest passenger airline fleet in the world when combined with its subsidiaries. 5. Lufthansa's registered office and corporate headquarters is in Deutz, Cologne, with its main operations base (Lufthansa Aviation Center (LAC) and primary traffic hub at Frankfurt Airport in Frankfurt am Main with a second hub at Munich Airport 6. Lufthansa is a founding member of Star Alliance, the world's largest airline alliance formed in 1997. The Lufthansa Group operates more than 500 aircraft and employs worldwide 105,261 people of 146 nationalities (31 December 2007). In 2010, 77 million passengers flew with Lufthansa (not including German wings, BMI, AUA, Brussels Airlines).

COMPANY OVERVIEW CONTI..

1920s1930s: Early years

1950s: Post-war reformation

Deutsche Lufthansa Airlines from past few years 1960s: Jetliner introduction 1970s1980s: The widebody era 1990s2000s: Further expansion

ROLE OF MIDDLE MANAGEMENT IN DEUTSCHE AIRLINES

Aircraft maintenance status & performance Aircraft maintenance planning & control Rotables/repairable/to ols management Strategic documents Management Material control & inventory Management Different Modules under aviation sector Work order & cost control Purchasing and repairs Management Personnel/traning/tech jobs management Financial management Aircraft operations maintenance support

Aircraft Maintenance Status and Performance

Classification of major systems/sub systems in the aircraft, Log book defects entered by pilots. Condition of each aircraft is monitored. Delays and incidents data are recorded for management analysis.

Aircraft Maintenance Planning and Control

Forecasting and planning is done on the aircrafts. Forecasts based on utilization rates generated by the system or historical data. Forecast is given by time remaining till next check of service, inspections etc. Tracking is done on basis of flight hours or calendar time.

Strategic Document Management

Control data, approval data, resources data, support data etc. Fleet modification and Aircraft modification status. These documents are in compliance with the international standards. Modifications nearing target are alerted.

Materials Control and Inventory Management

Used as inventory for not only aircraft parts but other related areas also. Inventory items are controlled by batch number and hence easy to search. Orders can be placed online for future requirements.

Financial Management
Ability to input invoices against multiple orders and to have multiple receipts against a particular order. Prevents double payment. Cost Adjustments are made where needed. System can upload data to a General Accounting system.

Work orders and Cost Control

All materials issued and labour utilized are recorded automatically and updated in the database. Costs and trends over a period of time can be analyzed for maintenance checks, specific shops etc.