Professional Documents
Culture Documents
Group No. 8
Rupesh Pawar PGP27375 Sarita Jaiswal PGP27376 Satyajeet Jaiswal PGP27377 Satyanarayana Murthy PGP27378 Shalabh Malhotra PGP27379 Shanker Mohan PGP27380 Shiwangi Sahu PGP27381
Introduction
One of the Best IT industry in the world World leading exporter of BPO
Average attrition of 40 to 60% Demanding and stressful nature of work Some companies fire based on performance
In most cases up to 50% of quoted salaries are garnished Few long term career paths and bleak promotion opportunities due to structural hierarchy
Not even appointment order provided in some cases Unearthly working hours, stress and demand for over exertion Feeling of insecurity, humiliation and cases of sexual harassments
Exploitation of IT Companies
Allegations of CSC India underpaying its IT employees in Denmark violating the pay structures set by the Aliens act Employee who raised the issue was asked to resign
Cranes software did not pay the dues to its parting employees Emails sent to the respective contact persons were not attended
Open HR policies giving the feel of flat hierarchy New middle class increasingly benefitted from private sector and liberalization of economy Identifies themselves as professionals (white collar workers) High attrition, unusual working hours etc makes it hard for unions to organize
INDIVISUAL DISPOSITION
Trade unions despised as they were related with slow growth preliberalization Attracted middle class youth who were educated and enjoyed the status Associate with upward mobility, classy clothes, offices and international exposure
IT Industry works round the cloak 24/7. Any Union activity is also bound to affect the quality of work, as an employee pays his attention to union activity also.
Objectives
To render benevolent service for sustainable development through propagation Exchange of information related to better living condition for mankind To render cyber space accessible to lower strata of the population
Membership Benefits
Competence development
IT industry professionals in India are 'cyber coolies.' We are trying to organise them and convince them on the need to form a union to fight for their rights and jobs protection.- Union of Network International
Employees in IT and ITES sector do not need any external intervention as they are looked after very well. It is not a good move and I don't think it would succeed. The employees who think of themselves as the CEOs of the future may not support it - Kiran Karnik, President, Nasscom I have no problems with a union in the BPO industry, as long as it guarantees that no employee will leave the organisation before one year. The union should work with the BPO industry to control the menace of attrition.- Raman Roy, ex-CEO, Wipro BPO The move to unionise workers is a retrograde step and would spell disaster for the industry. After having reached this level, any attempt to unionise the workers would set us back.-Prosenjit Ganguly, Head (HR), HTMT, a BPO firm