Professional Documents
Culture Documents
Global competition Economic downturns Overstaffed Cost cutting Increase productivity Competition
GOVERNMENT
CUSTORMER ORGANIZAITON
STOCKHOLDERS
SUPPLIERS
UNIONS
COMPETITIORS
1. 2. 3. 4. 5.
organization wide
Managed from top To increase effectiveness and health, through
Chester Barnard and Chris Argyris : organization is one in which both the organization an the individual can grow and develop.
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4. 5. 6.
Change Collaborative approach Performance orientation Humanistic approach Systems approach Scientific method
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2. 3. 4. 5. 6.
Change is planned by managers to achieve goals. Involves collaborative approach and involvement. Enhance performance. Increase human potential Relationship among division, dept., groups and individuals. Scientific approach and practical experience.
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Change Leader
Is a person in an organization responsible for changing existing patterns to obtain more effective organization performance.
Why OD?
1. 2. 3.
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1. 2. 3. 4. 5. 6.
Increase productivity Increase responsiveness to clients Improve competitive positioning Increase employee involvement and participation Increase employee morale Develop new managerial skills and strategies
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OD specialist / OD consultant/ OD Practitioner: They are the professionals that have specialized and trained in OD.
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Culture refers to a specific civilization, society, or group and its distinguishing characteristics B.F. Skinner : a culture is not the behavior of the people living in it but it is the it in which they live.
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Norms
Are organized and shared ideas regarding what members should do and feel.
Helps in understanding organization culture 2 types 1. Pivot norms: norms essential to accomplish organizations
objective.
2.
Peripheral norms: norms which are non essential and support pivot norms.
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Rebellion
Creative individualism
Conformity
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Psychological Contracts
develop.
Same applies to organization expectation.
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