Capacity Building & Training in Distribution

Power Management Institute

January 2004

Presentation Outline
Training & Development in NTPC NTPC Practices Distribution Training Experience & Way Forward

NTPC Vision
To be one of the worlds largest & best power utilities, powering Indias growth

Our HR Vision
To enable our people to be a family of committed world class professionals making NTPC a learning organisation

Training In NTPC
A Comprehensive Training Policy in place Every employee to undergo at least 7-days training annually Training Needs Analysis system institutionalised

Planned Interventions and need based training identified

Training calendars of PMI and Station Training centers define annual training agenda
Nomination System for training Interventions ensures participation Adequate Budget Allocation and disbursement systems for ensures Sustained Training Conduct

Training In NTPC
Two Pronged approach to Training interventions

Customised Need Based interventions

Career Linked Planned Interventions

Training Needs Identification Process

Organisational Change Initiatives Technology Adoption & Utilisation System Improvement Initiatives Performance Management System Individual Employee Development Development Centers, 360 Feedback & Psychometry Tools also as inputs

Need Based Interventions

Management Development Technical upgradation

Attitudinal Change

Information Technology

Sectoral Issues

Planned Intervention
Career Linked Planned Interventions are compulsory before transition Level wise training programmes for executives Example
Programme - Strategic Mgmt for EDs/GMs - Business Unit Heads Prog. - AGMP for EDs/GMs(Foreign Component) - AGMP for AGM/DGMs - Enhancing Managerial Competence(E6) - Capsule Course in Gen. Mgmt(E5) - Foundation Course in Gen. Mgmt.(E4) Duration 1-week 1-wk 6-wk 3-wk 3-wk 2-wk 2-wk No of prg.annually 1 1 4 5 10 11 14

Planned Intervention
Planned Interventions- Level wise training programmes for non-executives Example
Programme Duration No of prg.annually at projects EDCs Plan as per requirement*

- Enhancing Pers. Productivity(S2-S4) - Quality Improvement Prog.(S2-S4) - Orientation in General Mgmt(S1) - Systematic Problem Solving(W7-W11) - Power Plant Familiarisation(W3-W6)

2-week 1-wk 2-wk 2-wk 2-wk

dependent on no. of eligible participants

Organisation Structure for Training in NTPC

Training & Development Headed By Director(HR)
Power Management Institute (PMI) Headed By Executive Director Employee Development Centres (EDCs) At Stations/projects Headed By DGMs/ Sr Mgr Outsourcing : IIMs, MDI, ASCI, NITIE, IITs, BHEL, other manufacturers etc

Training Infrastructure
I.

Power Management Institute

Total Land Area -10 Acres Built up Area - 21,000 sq m Total Rooms for Training

Seminar Rooms 8 (capacity varying from 25 to 70) Syndicate Rooms - 6 (cap-15) Conference Room - 1 (cap - 40) Auditorium- 1 (cap-210) Computer Labs - 2

Residential Facilities - 50 rooms & 20 suites and 88 Exec. Hostel rooms Recreational Facilities:Volleyball, swimming, billiards, badminton, table tennis, lawn tennis etc.

Training Infrastructure
II.

Project Training Centers

13 Training Centers at NTPC projects Modern Training facilities class-rooms A/V Aids Library Specialised Laboratory/Workshops Computer center Auditorium

Trainee Hostels and Recreational facilities

Training Infrastructure
III. Simulator Training Centers

Full Scale Replica - 200 MW and 500 MW Simulators at Korba

Induction Training 2-wk module for all O&M - ETs Mandatory 2-wk Refresher Courses for Shift Charge Engineer( every 3-years) Need based Simulator courses for other organisations

Combined Cycle Gas Power Plant Simulator at Kawas

Induction Training 2-wk module for all O&M - ETs Need based Simulator courses for other organisations

Faculty Resource in Training

I. Power Management Institute

Full Time Faculty at PMI: Twenty seven Expertise Areas: Technical, General Mgmt, HR, OB, Finance, IT, Strategy, Quality Faculty drawn from Functional Expert Pool of NTPC

A network of eminent faculty/professionals/consultants

Adjunct Faculty Eminent faculty/professionals/consultants Selected as Adjunct faculty to provide support on a long term contractual engagement Selection Criteria: Laterally inducted from other departments OR externally recruited through issue of open advertisement

Faculty Resource in Training

II.

Project Training centers

Two/Three Full Time Core Faculty in Technical Areas Foreman/Instructors for Skill based Training

III. Simulator Training centers

Four/Five Instructors with Plant Operation background, approx. 10 years experience C&I and Computers Engineers for Simulator Maintenance

Selection Criteria: Based on aptitude executives brought from main plant on tenure basis - M Tech Programme graduates placed

Distribution Training
Capacity Building - APDRP

Nature of Programmes
Training Programmes

Three Types of training Interventions planned

1. Capsule Course in Distribution Management Duration 2-wks for SDOs and AEs of SEBs Coverage - Managerial Skills and Functional Mgmt. 2. Course in Distribution Management Duration 1-wk for SEs and Sr. Exns of SEBs Coverage - SE as CEO of the Distribution Circle 3. Course in Financial Management Duration 4-days for SEs and Sr. ExEns of SEBs in operation , Finance and HR Coverage - Integrated perspective of Financial Mgmt

Nature of Programmes
Capsule Course In Distribution Management
Objective - Managerial Skills and Functional Mgmt. Inputs to perform the role of a Distribution Business Manager effectively Coverage - Understanding Distribution Managers' Role
Sector Structure, Legislative and regulatory framework Electricity Tariff for Distribution Metering, Billing and Collection Systems & Revenue Mgmt. Distribution Systems and Networks O &M Performance Indices and MIS Energy Audits and Loss Reduction System Augmentation and New Technologies Project Planning, Implementation and Monitoring Customer Orientation and Expectations Business Ethics and Values

Managerial Skills

Nature of Programmes
Sr. Managers Course In Distribution Management
Objective Integrated Perspective of Distribution Circle as a business unit to perform the role of a leader/CEO of Distribution Circle Coverage - Understanding CEOs role
Sector Structure, Legislative and regulatory framework APDRP- Project Planning, Implementation and Monitoring Tariff for Distribution Metering, Billing and Collection Systems & Revenue Mgmt. Operation & Maint. Management Systems Energy Audits and Loss Reduction System Augmentation and New Technologies Customer Orientation and Systems Business Ethics and Values

Integrated Perspective & Leadership Skills

Nature of Programmes
Integrated Financial Management for Distribution
Objective A brief & comprehensive knowledge of finance Functions and financial management systems to enhance the managerial decision making process Coverage - Basic accounting concepts in financial management-GAAP
Salient Aspects of Corporate Law Understanding balance sheet and profit and loss account Financial ratios and key performance indicators Cost Accounting Systems Financial Decision making Project evaluation and appraisal Working capital management MIS Establishment finance and tax planning IT enabled financial and accounting systems

Programme Plan
PMI Programmes Planned for FY 2004-5
1-Wk Sr. Mgmt Progs. 2-Wk Capsule Course In Distr. Mgmt 4-days Financial Mgmt -8 - 15 -7

Programmes Conducted Till date

1-Wk Sr. Mgmt. Progs. 2-Wk CCDM 4-days Integrated Financial Mgmt Total Participants Covered - 22 - 29 - 14 - 1531

Distribution Training
State-wise participation in various programmes conducted
State 1-Wk Sr. Mgmt. Prog 2-Wk CCDM 4-day Fin. Mgmt. Total

Gujarat Maharashtra Meghalaya Punjab Karnataka M.P. Assam Chhattisgarh

91 46 03 49 27 56 14 12

117 71 05 46 34 69 19 08

94 49 08 06 17 11 24 06

302 166 16 101 78 138 57 26

Distribution Training
State-wise participation in various programmes conducted
State 1-Wk Sr. Mgmt. Prog 2-Wk CCDM 4-day Fin. Mgmt. Total

NTPC-APDRP Haryana &NPTI Tamilnadu Himachal Rajasthan Uttar-Pradesh Uttaranchal West Bengal

32 09 29 09 23 16 01 39

03 18 12 04 53 08 15 38

10 07 22 02 32 12 02 29

45 34 63 15 108 36 18 106

Distribution Training
State-wise participation in various programmes conducted
State 1-Wk Sr. Mgmt. Prog 2-Wk CCDM 4-day Fin. Mgmt. Total

Andhra Goa

08 05

09 33

10 0

27 38

Nagaland Kerala Bihar J&K Andaman & Nic Jharkhand Tata power TOTAL

03 25 26 03 02 05 0

0 07 32 0 06 02 12

0 06 21 4 0 0 03

03 38 79 7 08 07 15

1531

Programme Feedback
Addressing SEs/Sr. ExEns and SDOs/ADEs in different courses simultaneously is effective in application of learnings at field level Participants have expressed that the programmes have been very useful Some of them have expressed these interventions as lifetime experiences of learning and development Great Opportunity for sharing of experiences, best practices & latest developments Utilities have also affirmed positively the usefulness of these training programmes Programmes have received an overall rating of 90% during feedback Adequate Nominations is a cause of Concern Average Participation per course is 24

Way Forward
Strengthening HR- systems in Distribution Specific Sytems Development and application Training to be Initiated Distribution Training Linked to Performance Improvement across levels in the organisation Sustainable Training & Development Efforts would need prompt resource allocation & Top Management Commitment

Thank You