Professional Documents
Culture Documents
WHAT IS INFORMATION
DATA
INFORMATION
Data shaped into a form that is meaningful and useful to the end users.
INFORMATION QUALITY
Time
Dimension Dimension
Content
Form
Dimension
INFORMATION QUALITY
Time
Dimension Timeliness Provided when it is needed Currency Up-to-date when it is provided Frequency Provided as often as needed Time Period Provided about past, present and future
INFORMATION QUALITY
Content
Dimension Accuracy Information should be free from errors Relevance Needs of a specific recipient for a specific situation Completeness All the information that is needed should be provided
INFORMATION QUALITY
Conciseness Only that information needed should be provided Scope Broad or narrow scope Performance Reveal performance by measuring activities accomplished , progress made, or resources accumulated
INFORMATION QUALITY
FormDimension
Clarity Form easy to understand Detail In detail or summary form Order Predetermined sequence
INFORMATION QUALITY
FormDimension
Contd
Presentation Narrative, Numeric or graphic Media Printed Paper Documents, Video Displays or other media
Information System is an organizational and management solution, based on information technology, to a challenge posed by the environment.
of interrelated components that collect, process and distribute information to support decision making and control in the organization.
Business Environment Management and control in a global market place Knowledge and information based economies Productivity Time based competition
Product life Decentralization Location Independence Low transaction and coordination costs Accessibility Empowerment
Input
Process
Output
People Resources
End Users - Anyone who use an information system or the information it produces. Ex. Accountants, Salespersons, Engineers, Clerks, Customers or Managers
IS Specialists - Who Develop and operate information Systems. Ex. Systems Analysts, Software Developers, Operators.
Hardware Resources
Computer Systems - Consist of central processing units containing microprocessors, and a variety of interconnected peripheral devices. Ex: Laptop, Desktop computer systems
Computer peripherals - Devices such as keyboard or electronic mouse for input of data and commands, a video screen or printer for output of information and magnetic disks for storage.
Software Resources
Programs - Sets of Operating instructions like operating systems programs, spreadsheet programs, word processing programs, and payroll programs.
Procedures - Operating instructions for the people who will use an information system like data entry procedures, error correction procedures.
Data Resources
Knowledge Bases- That hold knowledge in a variety of forms such as facts, rules, and case examples about successful business practices.
Network Resources
Communications Media - Examples include twisted pair wire, coaxial cable and fibre-optic cable, cellular, and satellite wireless systems.
Network support -Examples include communications processors such as modems and internetwork processors and communications control software such as network operating systems and Internet browser packages..
INFORMATION SYSTEMS
Producing products/services
Managing organizational Financial Assets Maintaining organizational Financial records Labor force & employee records
Human Resources
MANAGEMENT LEVELS
Senior Managers/ Top Management Long Range Strategic Decisions about products and services to produce
To efficiently process business transactions, control industrial processes, support enterprise communications and collaboration and update corporate database
Provides information and support needed for effective decision making by managers and business professionals.
Process data resulting from business transactions, update operational databases and produce business documents.
Provide information in the form of pre specified reports and displays to support business decision making .
Provides critical information from many sources tailored to the information needs of executives
Supports operations or management processes that provide a firm with strategic products, services and capabilities for competitive advantage.
Knowledge based systems that support the creation , organization and dissemination of business knowledge within the enterprise.