Human Resource Management

An approach to the Management and development of people based on fundamental principles. 1. 2. 3. 4. HR is an asset. Achievement of objectives and plans. Organisation culture and practices. Integration of all people getting all the members with a sense of common purpose.

Concept of HR
1. 2. 3. 4. Motivation Development Empowerment Involvement

Objective of HRM
Employee oriented with an emphasis on the maximisation of individual skills and motivation. To have high level of commitment to achieve Companys goals. To develop Competency of the people.

Sub systems of HR
Training & Development Organisation development Performance Appraisal Career Planning Succession Planning Employee Survey. Rewards & Recognition. Welfare All round development.

Importance Assumptions of HRM

The Members of an organisation are reservoirs of untapped resources.

There is scope for unlimited development of these resources.

It is more in the nature of self development. The development of organisation with the overall benefits along with the development of its members. Emphasis on teamwork, harmonious superior - subordinate relations, open communication. Integration of the goals of the organisation with the needs of employees. Top Management takes the initiative for HRM, formulates necessary plans and strategies, create an overall climate and support for its implementation.

Difference between Personnel vs HRM

Personnel Management
1. 2. 3. 4. 5. 6. 7. 8. Reactive Short term Curative Unionised

HRD

Proactive Long term Preventive Needs are taken care by Management Sub system of a larger system Independent Function Function of Personnel Manager Functions are shared by all the Managers. Major attention : Personnel Developing people and their Administration. People are motivated mainly by Competencies. People are motivated by challenges salary and rewards and opportunities for development and creativity.

Everyones rights and responsibilities in the HR Environmental.

To be treated with respect. To provide and receive quality work. To be provided with adequate resources (time, money etc) To be given opportunity to gain knowledge. To have decision made in a timely manner. To be provided with information in a timely manner.

Simple things in HR Management

Go & See (Gemba) Analyse the situation. Ask why 5 times (why-why analysis)

Good Practices followed by Companies to increase the confidence of employee

Daily Works Management Related to Work Place 5S Quality Circle - Problem Solving Technique Suggestion Scheme - Creativity Kaizen - Continuous Improvement Waste elimination - Improvements Poke Yoke - Mistakes Proofing

WORK PLACE MANAGEMENT Daily Work Management

Conducting Sunrise / Sunset meeting Daily

1 Sorting Out. 2 Systematic Arrangement. 3 Shine Everything. 4 Standardization. 5 Self Discipline.

5S

5S

L Improvement Process K
Housekeeping
OR

5S

Improvement Process

5S
=
Work Place Improvement

Quality Circle
Small Group Activity 5 to 6 members in a group. Identify problems in their work area. Problems are solved through 7 steps. Presentation to the management.

Suggestions
Rs.10/- coupon is given once the suggestion is accepted. After implementation, gift coupon worth Rs.100/to Rs.200/- based on category. Every month gift articles are given in the presence of all employees by our Director.

Suggestion Awards

Suggestion gifts at a glance

7 types of Waste
1. 2. 3. 4. 5. 6. 7. Overproduction Stock Conveyance/ Transport Waiting Operation itself Movement of Operator Defects/ Production of Inferior Goods

WHY - WHY Analysis

Level of Problem
There is puddle of oil on the shop floor Why ? Because the machine is leaking oil Why ? Because the gasket has deteriorated Why ? Because we bought gaskets made of inferior material. Why ? Because we got a good deal (price) on those gaskets. Why ? Because the purchasing agent gets evaluated on short-term cost saving

Ultimate Aim of HR

What is TEI?
TEI is the natural result of a work environment that encourages the active participation of each employee in the day-today operation of the company.

QC Kaizen Suggestion Innovation

Supportive Culture Management Attention

PEOPLE

People - long term assets Machinery depreciates Loses value People appreciates Continue to grow

Work Place Management Quality Safety Quality Circles Other Participative Forums

WORK PLACE MANAGEMENT 1) Maintenance of 5S 2) Autonomous Maintenance 3) Daily Work Management 4) Maintaining Cell Display Boards

WORK PLACE MANAGEMENT 1) Maintenance of 5S 2) Autonomous Maintenance 3) Daily Work Management 4) Maintaining Cell Display Boards

WORK PLACE MANAGEMENT 1) Maintenance of 5S

Factory is divided into 24 zones. Operators maintain their zones. 100% of workers are covered. Monthly audit conducted . The scores are displayed in their respective zones. Rolling Trophy for best 5S zone.

Best 5S Zone Rolling Trophy

5S Audit - once in a month. Best zone in a quarter will get rolling trophy.

WORK PLACE MANAGEMENT 1) Maintenance of 5S 2) Autonomous Maintenance 3) Daily Work Management 4) Maintaining Cell Display Boards

WORK PLACE MANAGEMENT 2) Autonomous Maintenance

Mr. Gowri Shankar Director

Mr. Govindarajan Associate Vice President

Operator participating in Step-1 Initial Cleaning

WORK PLACE MANAGEMENT

1) Maintenance of 5S 2) Autonomous Maintenance 3) Daily Work Management 4) Maintaining Cell Display Boards

WORK PLACE MANAGEMENT 3. Daily Work Management

Conducting Sunrise / Sunset meeting Daily

WORK PLACE MANAGEMENT 1) Maintenance of 5S 2) Autonomous Maintenance 3) Daily Work Management 4) Maintaining Cell Display Boards

WORK PLACE MANAGEMENT 4) Maintaining Cell Display Boards

Display Boards are Maintained by Operators

Work Place Management Quality Safety Quality circles Other participative forums

Quality Operator -Quality Assurance

Visits to customer facility

Scrap Reduction Quality Incentive

Quality Month celebration

Quality Operator Quality Assurance

Operator writing the quality chart

Sample chart for Keystone width measurement

Quality Visits to customer facility

To understand the end user requirements and problems, a team of operators visited to customers facility. After understanding their needs, took pledge to supply Defect free products to them.
Customer facilities visited Hyundai Motor India Tata Motors

Quality
Operator participation in Scrap Reduction

Operators discussing the scrap details near scrap display board

Quality Month-November, 2009

Quality Quiz and essay writing, slogan writing and cartoon drawing.

Work Place Management Quality Safety Quality circles Other participative forums

Safety Maintain safe work place Representing in Safety committee

Safety day Personal Safety
Safety

 Information on Accident free days.

For every 100 accident free days, sweets & gifts are given.

Highest accident free days cell more than 4 years awards given.

Safety Maintain safe work place

Representing in Safety committee

Safety Day Personal Safety
Safety

Safety
Functioning of Safety committee
Of the 12 safety committee members 6 are Operators (50% participation).
Safety committee meets once in a month . Joint audit by Safety committee and operators. Responsibility for closing NCRs will be decided by the safety committee Review of the NCRs

Safety Day - 2009

Safety Day -March 4th, 2009 Chief guest : Mr.M.Durairaj,M.E, Inspector of Factories Competitions conducted Essay writing, Slogan writing, Cartoon drawing contests every year to promote safety.
Safety pledge taken by all employees

Personal Safety
Incase of coming to company in two wheeler, helmet wearing was made compulsory from April 2005.

Work Place Management Quality Safety Quality Circles Other Employee Participative Forums

Quality Circles
No of Quality Circles 28 Percentage of Operators Covered 100

Percentage
100 20 40 60 80

1997-98 1998-99
27

1999-00
34

2000-01
37 42

2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08 2008-09

Operators Participation in QC

45 57 67 82 100

100 100 100

Target 100%

Better

2009-10

No. of Circles
10 15 20 25 30 35 40 0
3

5
7 9 10 11 12 16 18 23 25 28

1997-98 1998-99 1999-00 2000-01 2001-02 2002-03 2003-04 2004-05 2005-06 2006-07 2007-08
28

QC growth trend

2008-09
30

2009-10

Work Place Management Quality Safety Quality Circles Other Employee Participative Forums

Other Employee Participative Forums

In-house Journal Suggestion scheme Abnormality Catching Training Family day Kitchen Garden Personal Social Responsibility Blood donation camps

Other Employee Participative Forums

In-house Journal Suggestion scheme Abnormality Catching Training Family day Kitchen Garden Personal Social Responsibility Blood donation camps

In House Journal-Ring Side View

(Quarterly)

(Started in Jan-2004)

Operators and Managers are in Editorial Board. Spouse and Children of our employees are actively participating.

Other Employee Participative Forums

In-house Journal Suggestion scheme Abnormality Catching Training Family day Kitchen Garden Personal Social Responsibility Blood donation camps

Other Employee Participative Forums

In-house Journal Suggestion scheme Abnormality Catching Training Family day Kitchen Garden Personal Social Responsibility Blood donation camps

Abnormality Catching

What is Abnormality Anything deviates from what is normal

Employees can inform Abnormalities from Security to Scrap yard

Abnormality catching has become a Culture in IP Rings. NOW Everyone is an Internal Auditor.
This is an Ongoing process.

Other Employee Participative Forums

In-house Journal Suggestion scheme Abnormality Catching Training Family day Kitchen Garden Personal Social Responsibility Blood donation camps

Training manhours for 2009-2010 Target: 7 hours/employee/month

10.00 9.00
7.95

9.04 9.06 8.32 7.67 7.73 7.09 7.12 8.52 8.33

8.10

8.00 7.00
Man hours
6.76 6.24 6.85

7.37

6.00 5.00 4.00

2.96 3.04

3.00 2.00 1.00 0.00

01 ~0 2 02 ~0 3 03 ~0 4 04 ~0 5 05 ~0 6 06 ~0 7 07 ~0 8 08 ~0 9 Ap r- 0 9 M ay -0 9 Ju n09 Ju l-0 9 Au g09 Se p09 Oc t -0 9 No v09 De c09 Ja n10 Fe b10 M ar -1 0 -1 0 Av er ag e Ap r
1.54

Month

Spoken English Class for Employees

Operators and Engineers are being taught Spoken English twice in a week.

Summer Camp for Employees Children April 2009

Other Employee Participative Forums

In-house Journal Suggestion scheme Abnormality Catching Training Family day Kitchen Garden Personal Social Responsibility Blood donation camps

Family Day Function - 2008

Other Employee Participative Forums

In-house Journal Suggestion scheme Abnormality Catching Training Family day Kitchen Garden Personal Social Responsibility Blood donation camps

Kitchen Garden
Kitchen is being maintained by the spouse of our employees.. 25% of the vegetables are given to those maintaining the garden on free of cost. Balance will be given to other employees on nominal cost.

Other Employee Participative Forums

In-house Journal Suggestion scheme Abnormality Catching Training Family day Kitchen Garden Corporate & Personal Social Responsibility Blood donation camps

Commitment to Society Single Teacher School

Personal Social Responsibility

1. Donation Rs.25- to Rs.500 per month. 2. All employees have donated.. 3. Rs.12,000- per month has been collected. 4. By this amount,we have started 4 schools on 2.4.2008. 5. We thank our employees for their generous contribution.

Other Employee Participative Forums

In-house Journal Suggestion scheme Abnormality Catching Training Family day Kitchen Garden Personal Social Responsibility Blood donation camps

Participating in Blood Donation Camps

Welfare Facilities
Uniforms & Shoe Canteen Buttermilk Rest Room Horlicks & Soaps Raincoat Transport Advance Medical check up Birthday gift

Uniforms

Three sets of uniforms per annum. Stitching charge Rs.250/- per set. One pair of shoe. Two pairs of socks.

Canteen
Per shift Tiffin and meals. Tea & Biscuit Two times per shift. Buttermilk is provided in shifts. 92% subsidy - Only 8% recovered from employees. To clean the plates by employees themselves. Wastage Displayed everyday. Cold, hot, plain water in canteen and shop floor through R - O plant. Individuals Plates.

Rest Room / Recreation

Mats provided. Carrom Board & Chess. Newspapers Individual Lockers.

Horlicks, Soap ,Pen & Raincoat

500 grams Horlicks every month. Two Hamam soaps 150 grams each - every month. Ball point pen Once in two months. Raincoat Once in four years.

Transport
Free pick & drop from Maraimalainagar to Company. Night shift Drop at Chengalpet and Tambaram.

Advances
Education Advance Rs.8,000/- per annum. Marriage Advance Rs.5,000/-.

Marriage Gift.
HOD / HR to attend the marriage. Personal Loan from banks.

Medical Examination
1.Pre-medical test for new comers. 2.Medical Examination to chrome plating operators (Including contract employees) once in 15 days by Rotary Hospital Doctor. 3.Medical examination by Simpson Doctor once in a month for 20 operators and lecture on health related topics.

Medical Examination
4.As per Factories Act, we are conducting Medical Examination like Blood, Urine, PFT Audiometric and Eye test at regular intervals.

5. Mediclaim policy for non ESI employees.

6. Group Personal Accident policy for all employees.

Medical Examination
Free Diabetics check up for all employees. Free Eye test for all employees. Awareness programme on kidney diseases. Awareness programme on hand injury. Awareness programme on AIDS. First aid training. First aid in all cells. Fully equipped Occupational Health Centre. Ambulance van.

Birthday Gift
Greeting sent by post Birthday display board Chocolates Wishes through SMS.

Worker participation
Canteen Committee. Shop Floor Committee. Safety Committee. Garden Committee. Single Teacher School Committee. Performance Appraisal System.

Strength of our Company

Young Team-average age is 35 years. Feeling as one family. No master Servant relationship. We mingle as friend, philosopher and guide. No supervision Empowerment given. Wage settlement reached in 3 months time. Supportive employees and responsible Trade Union. No IR issues HR is the focus.

Work Place Management Quality Safety Quality Circles Other participative forums Welfare Facilities
With the above in place, We are now moving from

TEI
Total Employee

TEE
Total Employee

Involvement

Empowerment

Lily flower in the pond of our Company