Masters In Network Administration

ONE DAY AT ABC BANK

INFRASTRUCTURE MANAGEMENT

Infrastructure management refers to the maintenance and management of the infrastructure of any company. IT infrastructure includes services like network management, desktop management and application portfolio management.

Infrastructure management services is one of the fastest growing service lines for IT companies.

THE IMS STAGES

Data centre houses the computer systems mostly the servers. It will also include telecommunication infrastructure and storage systems.
IT network networking components like switches, routers, leased lines, internet connections etc. Technical help technical support executives who help resolve technical queries.

WHAT ARE THE IMS REQUIREMENTS?

IMS, requires a specialized team to operate, monitor fault control and optimize information technology to increase the reliability of the IT infrastructure.

IMS enables customers to identify efficiency improvement opportunities, design the right solutions to implement a solution that delivers measurable performance improvements.

IMS MODELS

On-Site : The maintenance staff is deployed onsite. Remote IMS : Remotely mange Infrastructure on line through remote IMS tools. Hybrid : Onsite deployment for Essential services and rest managed remotely

Infrastructure Management Services The Third Wave... IMS is touted as the third Indian services wave creating a sensation in the global markets. First was the software services boom, followed by call centre and BPO services. It is viewed as a very lucrative division of IT to set foot in and is no longer a playground for leading systems integrators of the country. Gartner estimates that the hourly cost of network downtime costs is about $42,000: even brief downtime can result in lost revenues, unhappy customers and loss of productivity.

WHAT ARE THE REQUIRED SKILL SETS?

Continuous Learner Problem-Solving Aptitude Leadership Ability

WHAT MAKES PEOPLE SUCCESSFUL IN THIS CAREER?

Aptitude for solving problem. Ability to take initiative. Strong Customer Handling Skills. Adaptability

Job Opportunities
Year FY 10 FY 11 288,462 FY 12 375000

Jobs Created 221,893

Source NASSCOM & McKinsey

SAMPLE JOB DESCRIPTION

To maintain the network operations within respective responsibilities realm

Provide network continuity and innovation in supporting relevant lines of business Manage escalations where appropriate

Ensure issue resolution by taking ownership on all issues received at first contact

KEY RESULT AREAS

Plan and execute a network strategy that is in conformity with the short and long term network planning Ensure that requirements and priorities are properly defined and are in line with business needs Evaluate new and emerging technologies Implement, analyse and operate network plans Monitor systems to ensure devices are meeting expectations and report findings Take ownership of First Contact issues

KNOWLEDGE, SKILLS & EXPERIENCE

Good oral and written communication skills, ability to articulate network issues

Able to work individually and as a team member

Strong troubleshooting skills Training and experience in networking protocols

KNOWLEDGE, SKILLS & EXPERIENCE

Knowledge of network standards and practices
Knowledge and understanding of technologies in his realm of operation Experience in dealing with users

College degree or equivalent experience.

GROWTH CHART.

Entry Level Mid Level Senior Level

0-1Years 4 Years 8 Years

Rs 1 to 1.5 Lakhs Rs 4 to 6 Lakhs Rs 12 to 16 Lakhs

Industry Inputs

Industry Inputs (Contd..)

Roles (Newas from Naukri/Monster sites) 4500 openings
Associate Network Infrastructure Engineer Team lead Networking infrastructure Support Network Security Administrators Infrastructure Manager Lab administrators Network specialist Administrator (CCNP Certified)

Work domains
significant increase in requirement by diverse industries like telecom, automobile, oil and gas, retail, utilities, health services, and BFSI (banking, financial services and insurance) sectors
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Market Inputs

Market Data
According to NASSCOM, the Global IT IMS market is estimated to be between $86 billion and $ 150 billion. IMS exports from India are expected to grow at 50% over the next 3-5 years contributing close to 20% of the total IT revenues. IDC survey indicates 2,25,000 Networking jobs will be created by 2010, thus creating a shortfall of more than 1,00,000 skilled professionals in this space

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Proposition (MNA Track)

MNA Track at a Glance

Operating System Focus Core Courses (Fundamentals and Concepts) MNA Course

Network Management

Professional Skills Messaging Focus

Database & Security focus

Course Strengths
Architecture with the Right Blend of Range, Depth & Completeness

Curriculum backed by Industry leaders in this domain like Microsoft , Red Hat, CompTIA

Industry Relevant Technologies, Latest Versions

Capitalizes on huge demand of professionals required for IMS domain

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Breakup At a Glance
Semester Name Foundation Tech specialisation (OS) Duration 72 Hours (Fundamentals, Network Essentials) 290 Hours (Vista, Win 2008, RHCE)

Tech specialisation (Messaging)

Tech specialisation (Network Mgmt)

62 Hours (Exchange 2K7, Lotus Notes)

154 Hours (CCNA, VOIP, Network Security, Storage Area Network)

Tech specialisation (Database fund.) 14 Hours (SQL Express, MySQL) Professional Skills 40 Hours (PD, ITIL fundamentals)

Power Packed Course

1.

Technology Alliances with IT Majors

Microsoft, Red Hat, CompTIA Latest technology experience

2.

Global Certifications ; Increased Market Value

In Demand Certifications preparedness (Red Hat, MCITP) built into the Semesters

3.

Placement Partnerships
Strong Jetking connect with TOP organisations

4.

Academic Flavor
Additional Practice Sessions (wherever required)

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Windows Server 2008 : Technology Specialist Paths

MCITP Certification : Server Administrator

SALES STRATEGY
Reach out to the relevant technical Students
Engineers (Degree/Diploma) Degree/Diploma (IT, Comp Sc, Electronics &Telecom, Instrumentation ) BCA/MCA/BSc-Comp Sc/BSc-IT DOEACC A, B BSc (any field with Physics as elective)

Referral from Alumni

Reach out via E-mail/Phone

Migration/Upgradation of the existing JCHNP completed students being worked out

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SALES STRATEGY
Seminars in Technical colleges Canopy for a day in Technical Colleges
Invitation for a presentation in RO Attractive on-spot Registration benefit (to be finalised)

Utilise the current Promotional campaign

0% instalment Referral

Naukri database (Calling and email blast) Past Enquiries Technical Presentation in current classes Collateral sharing with Other Jetking Centres (New Prospectus ready for delivery) SMS blast to past enquiries meeting eligibility criterion
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Thank You!