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Microwave communication is radio wave relay communication adopting microwave frequency to carry information. Microwave, satellite and optical fiber communication are called 3 backbones of modern communication transmission.
MUX
MUX
Satellite
Relay station
Yes
No
Local office stuff
Yes
Problem settled?
No
Go to local office product expert Problem settled?
Yes
No
Go to product customer service department for technical support, technical manager Problem solved, output report to ZTE local office ZTE local office output report to customer
End
No
Complain to product customer service department Local office End Start urgent fault handle flow Product customer service department
End
Eliminate faults
Maintenance stuff start to analyze various possible causes and judge the probability which could be used as reference for finding the root of fault.
After analysis, examine and exclude each possible cause till finally find the root.
According to the root, maintenance stuff eliminate the fault and recover system.
Trouble-shooting Sequence From indoor to outdoorfrom power to equipment From local to remotefrom ground to tower
Fault Elimination
Check Alarm and Operation Log
In the alarm management interface, monitor and analyze current alarm, history alarm and alarm updating from each network elements. Discover abnormal or potentially abnormal events in network. Then locate, isolate and eliminate faults.
In the alarm management interface, check operation log page of security management. Track operation on system configurations and locate corresponding terminal and operator. Discover the fault caused by private operation timely.
Checking alarm and operation log is the first step when fault occurs. Mainly check IDU operation and maintenance page and network management alarm and operation log.
If the system doesn't run correctly, go to WEB CIT fault management page to check current system alarm and eliminate faults according to the alarms.
If the system works normally, there will be no alarm and LED on IDU panel shall be all green.
LED status analysis is a common method in trouble shooting. Check the LED status to confirm and eliminate the fault.
Action
The system is turn off
Meaning
The system is operating properly, no any alarm
On
Yellow Slow Flashing
Label
Color
Action
Meaning
Off
Green On ODU Red On
Yellow
On
Internal Loop
External Loop
Loop back test sends signal out from TX port of network element and receive from the RX port. It is often used for testing transmission link fault. Loop back test divides the link into segments and find the fault segment by segment. The test examine the operation status of nodes and links and help to locate the fault. The test also make equipment commissioning easier.
Loop back can be hardware loop and software loop.
Step 1: Connect the equipments according to the diagram above. Step 2: Press red PWR button for 2 seconds to turn on the analyzer. Power on menu will display in the screen and turn to main menu after a few seconds. Step 3: Press start/stop button to start test. ERR, FAS, LOS do not light; Errored second (ES) calculates correctly. ES quantity and ES ratio are all zero. A ES will calculate in local end after press INS button once. If above 3 terms are fulfilled, the test is correct. Otherwise there is fault.
Step 1: Connect the equipments according to the diagram above. Step 2: Press red PWR button for 2 seconds to turn on the analyzer. Power on menu will display in the screen and turn to main menu after a few seconds. Step 3: Press start/stop button to start test.
ERR, FAS, LOS do not light; Errored second (ES) calculates correctly. ES quantity and ES ratio are all zero. A ES will calculate in local end after press INS button once. If above 3 terms are fulfilled, the test is correct. Otherwise there is fault.
Equipment Maintenance
Power on procedures
1. Confirm hardware and cables are installed properly. Equipment input power complies with requirements. There is no short in equipments. Fan plug-in box are installed correctly.
2. Turn on the switch of power line from equipment room to microwave equipment.
3. Switch IDU to ON, check power indication LED. The LED shall light and shall be green. And fans run normally.
Equipment Maintenance
Power off procedures
2. Turn off the switch of power line from equipment room to microwave equipment and cut off the equipment input power supply.
Equipment Maintenance
For 1+1 protection, when remove one link, lock the circuits of both ends to the other link. Do not change the frequency without the permission from the person in charge. When changing frequency, change both ends of a link. When connecting ODU, make sure the cables and other parts are connected Correctly.
Appearance: Adjust antennas repeatedly, radio link and EOW are OK, but RX level can not reach design value.
Adjust Steps:
Step1: Check if antennas are adjusted properly, and if antennas are adjusted to main lobe.
If it is the cause, adjust antennas in wide range till find the main lobe. If not, go to the next step.
Step 2: Check the polarization of the two ends and the polarization of ODU and Antenna. If the polarization are not consistent, adjust to the same.
Check waterproof of important parts and the cable loop before entering equipment room.
Step 4: Use a 1:50000 map to make sectional drawings and check if there is any obstacle. If there is an obstacle, change antenna height or change linke routing. If no obstacle, check ODU power. If the power is low, change ODU.
Appearance: Traffic works normally and RX level reaches design value. Transient interruption occurs once or twice a day, but recover immediately.
Analysis: If the interruption occurs regularly or occurs at fixed time period, besides environment factors, problems caused by environment change shall be considered also, such as bad contact of IF connecters and DDF connecters.
Case 3: Water goes in to ODU and causes equipment damage and If cable short.
Analysis: The fault mainly occurs in rain season or wet season. Water goes or accumulates in the connection part of waveguide and IF cable. Judge if IF cable has short according to alarm and LED. Test if there is short with multimeter or according to alarm LED.
First test the voltage of IDU IF connecter. IF the DC voltage is normal, examine the connecter of IF cable to ODU. Test voltage of this connecter with multimeter, if it is not normal, replace the IF cable or make a new N type male connecter.
Step 4: If all tests above are correct, but ODU TX power voltage is still 0V, please replace ODU.
Step 5: Check if the antenna polarization is correct and polarization of antenna and ODU are consistent.
Step 6: Check if the true antenna azimuth complies with the designed value.
Step 1: Examine voltage and polarity of power connecter. Examine fuse of IDU. Step 2: Check if there is short or other deviance of IF cable. Step 3: IDU is not grounded to grounding points of the rack. Ground IDU to grounding point, IDU power on OK.
Fault cause: V3 IDU can not power on without grounding. Eliminate fault: Examine if IDU grounding comply with regulations.
Step 3: Unplug MOS fuse of MU A and plug back, and do not connect IF cable. MU A power on normally, and IF port outputs voltage normally. MU A is good.
Customer fills Failed Equipment Repair Table. Email or fax the repair application.
Hold the protection part of each failed hardware and put it into the antistatic bag. And then place into packing box offered by ZTE.
Customer put Failed Equipment Repair Table into the packing box and deliver the goods to ZTE local office.
Put Failed Equipment Repair Table confirmed By ZTE into the packing box as the packing list. Deliver to ZTE local office in a safe and fast way.
ZTE receives failed equipment and checks against the Failed Equipment Repair Table. Email or fax receive acknowledge to customer.
ZTE will repair or replace failed equipments according to the terms in the service contract.
ZTE delivers repaired or replaced equipment back to customer and sends customer delivery information.
ZTE delivers repaired or replaced equipments to customers with Repaired Equipment Receiving Feedback Table and sends customer delivery information.