NetSupport Tutorial

Presented by: Mr. Barry Ms. Escott Ms. Makarczyk Ms. McHale Mr. Sapienza

Objective
Audience will be able to use NetSupport School Pro efficiently in a classroom environment Audience will be able to self-teach other features (not mentioned in this tutorial) with the aid of NetSupports Help Console as well as other internet sources

This Tutorial was designed according to the GOMS Model as well as Gagnes 9 Conditions of Learning
Conditions of Learning (R. Gagne)

(1) gaining attention (reception) (2) informing learners of the objective (expectancy) (3) stimulating recall of prior learning (retrieval) (4) presenting the stimulus (selective perception) (5) providing learning guidance (semantic encoding) (6) eliciting performance (responding) (7) providing feedback (reinforcement) (8) assessing performance (retrieval) (9) enhancing retention and transfer (generalization).
http://tip.psychology.org/gagne.html

GOMS Model

http://tip.psychology.org/card.html

Introduction
We live in a society which is becoming increasingly dependent on technology. That being said, it is no surprise that technology has found its way into the classroom. However, educators who choose to utilize such technology often suffer from a lack of control over their students. For example, students may choose to surf websites such as MySpace or take part in other activities unrelated to academics. Fortunately, for such teachers NetSupport School Pro was created

Classroom Management

Key Features of NetSupport School Pro

Instructional
Survey class Create and give tests

Allow all students to view the teachers screen on their own computer View all student monitors, scan through all monitors, as well as view a single students monitor Block all student internet access Turn off all computer monitors (can also be applied to an individual computer) Chat/Send Message to all or a single student

Send/Collect Work

The SHOW Function Gives you the ability to show your desktop on all student computers

How to enable Show mode:

Step 1: Left Click the Show Menu Icon, located on the main toolbar. Step 2: From the drop down menu which appears, left click Show

To exit Show mode:

Right click the green arrow located at the bottom right corner of your desktop; select End show from the pop-up menu.

View Students Screen

Allows you to see what a student is doing in real-time (aka: at that very moment) Also gives you the ability to manipulate a students screen as well.

How to view a students screen:

Simply, double click (left click twice) the students ICON.

View All Screens at once

Updates view of all student screens at a set rate

How to view All screens at once: * Left click the Monitor Student Machines Icon

Scan Function
Allows you (the teacher) to cycle through all student screens. Viewing them one at a time and full size on your screen. How to enable Scan mode:

Step 1: Left Click the Scan ICON Step 2: - Adjust scan speed if necessary -Left Click Scan to start cycle.

Blank Monitors/Block Keyboards

Each feature does exactly as theyre titled Blank Monitor: Turns off all student monitors Lock: Blocks use of mouse and keyboard on all student computers

Block All: Blocks all student internet access.

How to enable each feature: - Simply, double click (left click twice) the
respective icon.

Send/Collect Work
Send files, such as word documents describing, for example, project instructions. Also possible to collect work from each client. How to send/collect work: Step 1: Left Click Send/ Collect Work ICON Step 2: Select appropriate function from drop down menu. For example to send a file, left click Send Work. Step 3: Type file location (on your computer) or Left Click browse to find file. Step 4: Specify location to send on other client machines Step 5: Left Click Send

How to apply the Blank feature to a client

Step 1: Double click (left click twice) the students ICON. Step 2: After viewing window has appeared. Left Click the Blank ICON.

Other features which can be applied to a single machine

-Chat - Message - Lock Keyboard/Mouse use - and many others How to apply such features:
Step 1: Right Click the desired students ICON
Step 2: After the drop down menu appears, left click the desired function to apply to the selected client.

Internet Use Management

(Approved and Restricted Websites)

Rather than simply blocking all internet use, NetSupport allows you (the teacher) the ability to control which websites students can access.

How to set Approved/Restricted Websites

Step 1: Left Click Manage Student Applications Step 2: Left Click NAME under respective function (approve or restrict) and type in desired website. ex: www.Google.com

Student Survey Feature

The Student Survey feature allows you (the teacher) to send a question to all connect clients, at which time they all can respond. All responses than appear under Survey Result.
How to access Student Survey feature: Step 1: Left Click Manage Student Surveys Step 2: Left Click in white box beneath Question. Type in desired question. Step 3: Send message

Send Message to all connected clients:

The send Message features does exactly what its name suggests. After clicking send, a pop-up appears on all clients (or a single selected client) displaying your message. Such a message might remind all students that there are only 5 minutes remaining in the class period. How to use Message feature: Step 1: Left Click client at the top of your screen Step 2: Left Click message from drop down menu Step 3: Make sure message is set to broadcast to appropriate clients. If not, simply left click next to the desired option. A green dot, should appear to the desired option. Step 4: Left Click in the white box and type your message Step 5: Left Click Send

Testing Console
The testing console allows you (the teacher) to upload tests and administer them to all connected clients.
To access the Testing Console: Step 1: Left Click Blue Arrows Step 2: Left Click Testing Console

Create your own test

As you may have suggested, if NetSupport allows you to administer tests, it also provides you with a Test Designer.

To access the test designer: Step 1: Left Click Start ICON in bottom left corner of your screen. Step 2: Drag (move) mouse over all programs Step 3: Drag (move) mouse over NetSupport School Step 4: Left Click NetSupport Text Designer

Help Console
When all else fails, use the Help Feature. NetSupport has a built in search feature which allows you to navigate through a variety of instructional and informative content.
How to open the Help Console: Step 1: Left Click Help located at the top of your screen Step 2: Type in a word, or short phrase relating to the feature your trying to use.

Step 3: Hit the ENTER key to start search. Double Click results to see related content.

Places of Interest
NetSupport Features:
http://www.topazsol.com/nssp_monitor.htm

NetSupport Training:
http://www.netsupport-inc.com/support/training.asp