Integrated Business Management Systems

Quality
ISO 9001:2008
Environment Health & Safety
ISO 14001:2004 OHSAS 18001:2007

Regulatory Integrated Business Legal & Other

Requirements Management Systems Requirements

Continual
Sustainability Improvement
ISO 9004

BM S  Rev ol ut ion or Evol uti on

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 Quality
Quality
ISO
ISO9001:2008
9001:2008

Global integrated BMS Focus

Environment
Environment Health
Health && Safety
Safety
ISO
ISO14001:2004
14001:2004 OHSAS
OHSAS 18001:2007
18001:2007

Regulatory
Regulatory Integrated
Integrated Business
Business Legal
Legal &
& Other
Other
Requirements
Requirements Management
Management Systems
Systems Requirements
Requirements

Continual
Continual
Sustainability
Sustainability Improvement
Improvement
ISO
ISO 9004
9004

In 2008, Executive Management decided to set up a Global region-wide,

continuous and process-oriented integrated Business Management System (BMS)

Current State Target for 2010: Globalized BMS

 Several different management systems Implementation of a continuous and process-oriented

running in parallel
Different standards (specifications) and
documentation systems
No global processes for continuous
process environment
No standardized ruling for interfaces
integrated management system as a management and
control tool throughout the organization, complete with
an effective structure and workflow organization
Definition of BMS roles, clear allocation of responsibilities
Guarantee of continuous process improvement to optimize
performance and costs

Environment
Health
Quality
& Safety

Regulatory
Req. Sustainability Legal
Req.

The 6 elements of the BMS 2

 Quality
Quality
ISO
ISO9001:2008
9001:2008

Global integrated BMS requirements

Environment
Environment Health
Health && Safety
Safety
ISO
ISO14001:2004
14001:2004 OHSAS
OHSAS 18001:2007
18001:2007

Regulatory
Regulatory Integrated
Integrated Business
Business Legal
Legal &
& Other
Other
Requirements
Requirements Management
Management Systems
Systems Requirements
Requirements

Continual
Continual
Sustainability
Sustainability Improvement
Improvement
ISO
ISO 9004
9004

PURPOSE:
An integrated management system will be established, implemented,
assessed and continually improved. It will be aligned with the goals of
the organization and will contribute to the overall achievement. The
main aim of the business management system is:
Bringing together in a coherent manner all the requirements for
managing individual business units;

Describing the planned and systematic actions necessary to provide

adequate confidence that all these requirements are satisfied;

Ensuring that safety, health, environmental, quality and sustainability

related requirements are not considered separately from business
management requirements.

3
 Quality
Quality
ISO
ISO9001:2008
9001:2008

Global integrated BMS requirements

Environment
Environment Health
Health && Safety
Safety
ISO
ISO14001:2004
14001:2004 OHSAS
OHSAS 18001:2007
18001:2007

Regulatory
Regulatory Integrated
Integrated Business
Business Legal
Legal &
& Other
Other
Requirements
Requirements Management
Management Systems
Systems Requirements
Requirements

Continual
Continual
Sustainability
Sustainability Improvement
Improvement
ISO
ISO 9004
9004

The development of global management systems helps

ensure that the following objectives are achieved:
Process requirements, such as applicable quality, environmental, health & safety,
sustainability, regulatory, legal & other related, and continual improvement
requirements, are specified and addressed;
Products and Services meet and/or exceed our customers expectations;
Risks are assessed, Hazards are identified & Incidents are properly investigated to
manage our processes to control activities affecting employees;
Aspects and Impacts are evaluated for significance to the environment;
Interactions with interfacing processes are identified;
Process measurement criteria are established for addressing continual
improvements.
Robust sustainability initiatives are deployed to drive improvements with recycling,
landfill avoidance and conservation of resources.
The BMS is a set of interrelated or interacting elements that establishes global
and local policies, procedures, processes and instructions which enables goals,
objectives and targets to be achieved in a safe, efficient and effective manner

4
 Quality
Quality
ISO
ISO9001:2008
9001:2008
Environment
Environment Health
Health && Safety
Safety

Integrated BMS
ISO
ISO14001:2004
14001:2004 OHSAS
OHSAS 18001:2007
18001:2007

Regulatory
Regulatory Integrated
Integrated Business
Business Legal
Legal &
& Other
Other
Requirements
Requirements Management
Management Systems
Systems Requirements
Requirements

Continual
Continual
Sustainability
Sustainability Improvement
Improvement
ISO
ISO 9004
9004

Global Integration of Business Management Processes

ISO 9001:2008 ISO 14001:2004

Quality Environmental
Management System Management System
Requirements Requirements
Dresser Business
Integrated
Wayne Business Management
Management Systems
Systems
(BMS)
(BMS)
Business Management System

BMS Materials Products

and Services
OHSAS 18001:2007 Sustainability ISO 9001:2008 (QMS)
Health and Safety Programs Goods &
Management System  Recycling, Landfill Avoidance & Services Water
Requirements Utilities Conservation
Gaseous
Water / Air Emissions
Integrated BMS provides the framework to Energy ISO 14001:2004 (EMS) Liquid & Solid
Waste
achieve Operational Excellence.
Land Reusable
Waste
It is a global management system that integrates Risk
Environmental, Health, Safety, and Quality People
Assessment
requirements that supports the commitment to Incident
Processes OHSAS 18001:2007 (H&S)
continual improvement, sustainability and Investigation
customer satisfaction. Equipment Hazard
Identification

5
 Quality
Quality
ISO
ISO9001:2008
9001:2008
Environment
Environment Health
Health && Safety
Safety

ISO Standards are Processes, not Products

ISO
ISO14001:2004
14001:2004 OHSAS
OHSAS 18001:2007
18001:2007

Regulatory
Regulatory Integrated
Integrated Business
Business Legal
Legal &
& Other
Other
Requirements
Requirements Management
Management Systems
Systems Requirements
Requirements

Continual
Continual
Sustainability
Sustainability Improvement
Improvement
ISO
ISO 9004
9004

ISO 9001:2008, ISO 14001:2004 and OHSAS 18001:2007

are concerned about the way an organization goes about
its work.
 They are not product standards.
 They are not service standards.
 They are process standards.
 They can be used by product manufacturers and
service providers. ISO 9001:2008
ISO 14001:2004
OHSAS 18001:2007

6
 Quality
Quality
ISO
ISO9001:2008
9001:2008
Environment Health
Health && Safety

Management Systems & Standards

Environment Safety
ISO
ISO14001:2004
14001:2004 OHSAS
OHSAS 18001:2007
18001:2007

Regulatory
Regulatory Integrated
Integrated Business
Business Legal
Legal &
& Other
Other
Requirements
Requirements Management
Management Systems
Systems Requirements
Requirements

Continual
Continual
Sustainability
Sustainability Improvement
Improvement
ISO
ISO 9004
9004

ISO 9004 Continual Improvement

Sustainability Management
Employees Involved

(Recycling, Landfill Avoidance & Energy Conservation)

OHSAS 18001:2007 Health and Safety Management

ISO 14001:2004 Environmental Management

ISO 9001:2008 Quality Management

Increasing Aspects Covered

7
 Quality
Quality
ISO
ISO9001:2008
9001:2008

Global integrated BMS requirements

Environment
Environment Health
Health && Safety
Safety
ISO
ISO14001:2004
14001:2004 OHSAS
OHSAS 18001:2007
18001:2007

Regulatory
Regulatory Integrated
Integrated Business
Business Legal
Legal &
& Other
Other
Requirements
Requirements Management
Management Systems
Systems Requirements
Requirements

Continual
Continual
Sustainability
Sustainability Improvement
Improvement
ISO
ISO 9004
9004

Management System Process Requirements

 ISO 9001 gives the requirements for what the organization must do to manage
processes affecting quality of its products and services.

 ISO 14001 gives the requirements for what the organization must do to
manage processes affecting aspects and impacts of its activities on the
environment.

 OHSAS 18001 gives the requirements for what the organization must do to
manage processes affecting risks, hazards and incidents on the workforce.

 Sustainability programs provide the processes for recycling, landfill

avoidance and utilities conservation of the facilities.

 ISO 9004 provides the model for assessing continual improvement of the
business management system.

8
 Quality
Quality
ISO
ISO9001:2008
9001:2008

Global integrated BMS Structure

Environment
Environment Health
Health && Safety
Safety
ISO
ISO14001:2004
14001:2004 OHSAS
OHSAS 18001:2007
18001:2007

Regulatory
Regulatory Integrated
Integrated Business
Business Legal
Legal &
& Other
Other
Requirements
Requirements Management
Management Systems
Systems Requirements
Requirements

Continual
Continual
Sustainability
Sustainability Improvement
Improvement
ISO
ISO 9004
9004

Business Management System…

 Includes requirements of ISO 9001, ISO 14001 and OHSAS 18001

into one fully integrated management system
 All documents contains requirements from all standards, no separate
Quality or EHS documents. All documents are BMS documents
 Includes documentation that may or may not be mandatory
according to standards, or requirements
 Mandatory documents may or may not be global
 Encourages a global working standard
 Documents may or may not be global/local ERP based

9
 Quality
Quality
ISO
ISO9001:2008
9001:2008

Global integrated BMS Structure

Environment
Environment Health
Health && Safety
Safety
ISO
ISO14001:2004
14001:2004 OHSAS
OHSAS 18001:2007
18001:2007

Regulatory
Regulatory Integrated
Integrated Business
Business Legal
Legal &
& Other
Other
Requirements
Requirements Management
Management Systems
Systems Requirements
Requirements

Continual
Continual
Sustainability
Sustainability Improvement
Improvement
ISO
ISO 9004
9004

The system needs to be simple for local users:

 Process based system, is an overview of the business

 User friendly / easy to understand e.g. global (G) and local (L)
documentation on the same document level. Global / local
documents have the same importance for the USER

 One document structure / nomenclature for all documents

 Numbering system that clearly distinguishes applicable facilities
 Same system for Quality, EHS and other documents if necessary

10
 Quality
Quality
ISO
ISO9001:2008
9001:2008
Environment
Environment Health
Health && Safety
Safety

Global integrated BMS structure

ISO
ISO14001:2004
14001:2004 OHSAS
OHSAS 18001:2007
18001:2007

Regulatory
Regulatory Integrated
Integrated Business
Business Legal
Legal &
& Other
Other
Requirements
Requirements Management
Management Systems
Systems Requirements
Requirements

Continual
Continual
Sustainability
Sustainability Improvement
Improvement
ISO
ISO 9004
9004

All documents containing requirements according to

ISO 9001 (blue), ISO 14001 (green) and OHSAS 18001 (orange)

Level 1: Numbering system:

Global Policies and BMS-001 Policy Manual
Policy Manuals

Level 2: GPR-…Global Processes

Global and local APR-… Local AAA Processes
Processes/Procedures BPR-… Local BBB Processes
- high / low level workflow CPR-… Local CCC Processes
DPR-… Local DDD Processes
EPR-… Local EEE Processes
etc…

GWI-…Global Work Instructions

Level 3: AWI-… Local AAA WI
Global and local BWI-… Local BBB WI
Work Instructions CWI-… Local CCC WI
- detailed instructions, may DWI-… Local DDD WI
be Oracle based or not EWI-… Local EEE WI
etc…

11
 Quality
Quality
ISO
ISO9001:2008
9001:2008
Environment
Environment Health
Health && Safety
Safety

Globalized BMS Process

ISO
ISO14001:2004
14001:2004 OHSAS
OHSAS 18001:2007
18001:2007

Regulatory
Regulatory Integrated
Integrated Business
Business Legal
Legal &
& Other
Other
Requirements
Requirements Management
Management Systems
Systems Requirements
Requirements

Continual
Continual
Sustainability
Sustainability Improvement
Improvement
ISO
ISO 9004
9004

Business Management Systems (BMS) then integrates our management systems for
Quality, Environmental, Health and Safety to create a new management system, in
which the processes, interfaces, structures and documentation systems of the
individual systems are combined into a global system.

ISO ISO OHSAS

9001:2008 14001:2004 18991:2007
Quality Environment Health &
Safety

Vision, Global Management

Values, Metrics Review
Policy,
Targets,
Processes &
Scorecard
&
Continual
& Systems Improvement
Goals
Products Risks,
& Aspects Hazards &
Services & Impacts Incidents
Global Global Global
Planning Global Management Systems Evaluation Performance

12
 Quality
Quality
ISO
ISO9001:2008
9001:2008
Environment Health
Health && Safety

The BMS Spiral of Continuous Improvement

Environment Safety
ISO
ISO14001:2004
14001:2004 OHSAS
OHSAS 18001:2007
18001:2007

Regulatory
Regulatory Integrated
Integrated Business
Business Legal
Legal &
& Other
Other
Requirements
Requirements Management
Management Systems
Systems Requirements
Requirements

Continual
Continual
Sustainability
Sustainability Improvement
Improvement
ISO
ISO 9004
9004

Continual Improvement

Commitment
and Policy
Management
Review Global Integrated
Business Planning
Management
Systems

Checking and
Corrective Action Implementation
and Operation

13
Questions

Quality
Quality
ISO
ISO9001:2008
9001:2008
Environment
Environment Health
Health &
& Safety
Safety
ISO
ISO14001:2004
14001:2004 OHSAS
OHSAS 18001:2007
18001:2007

Regulatory
Regulatory Integrated
Integrated Business
Business Legal
Legal &
& Other
Other
Requirements
Requirements Management
Management Systems
Systems Requirements
Requirements

Continual
Continual
Sustainability
Sustainability Improvement
Improvement
ISO
ISO 9004
9004

BMS  Revol uti on or Evol ut ion

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