IT Department

Departmental Hierarchy
General Manager

Chief Technology Officer

Business IT Manager

Manager IT Securities

IT Project Manager

IT Operations Manager

Information System Analysis

Strategic Level Information System
Executive Support System Profit Planning System Facilities Location System

Tactical Level Information System

Management Information System Budgeting System Pricing Analysis System
Decision Support System Compensation Analysis System

Information System Analysis

Knowledge Level Information System
Knowledge Management System Competitive Intelligence System Market Analysis System

Operational Level Information System

Transaction Processing System
Order Processing System

Functions Of IT Department
Electronic Queue Management System
Central Reporting of 30 Global Stations Decreased Customer waiting time Increased Customer Service Efficiency Easy Employee Performance Assessment

Functions Of IT Department
Online Reservation System
Partnership with Switchfly inc. Facilitate Traveler to add hotel room and car rentals Segmentation Matrix of geographical region and

individual preferences
Aircraft Maintenance Operations
Maintenance of Airbus and Boeing Aircraft of Emirates Supports 30 other airline operation at Dubai Airport

Performing At High Level

Business Technology Solutions Provider to 150

customers