Professional Documents
Culture Documents
Haldia Refinery
Igniting Minds... Energizing Lives
Haldia Refinery
Igniting Minds... Energizing Lives
Haldia Refinery
Igniting Minds... Energizing Lives
Haldia Refinery
Igniting Minds... Energizing Lives
Haldia Refinery
Igniting Minds... Energizing Lives
What is it?
Communication is the process of communicating to a person or to a group of people in a structured, deliberate manner intended to Inform Influence Entertain the listeners.
Haldia Refinery
Igniting Minds... Energizing Lives
Communication
Effects - Feedback
Who Communicator
What Message
Medium
Whom Audience
Effects - Feedback
Haldia Refinery
Igniting Minds... Energizing Lives
DEFITNITION: Communication is a dynamic process where there is a COMMUNICATOR. The Communicator communicates some MESSAGE, which is transmitted through MEDIUM (Channel) and reaches the AUDIENCE. But the process of Communication is not complete till the Communicator receives the FEEDBACK.
Haldia Refinery
Igniting Minds... Energizing Lives
Non-Verbal
Gestures/Symbols
Haldia Refinery
Igniting Minds... Energizing Lives
Haldia Refinery
Igniting Minds... Energizing Lives
The purpose of communication can range from simply transmitting information, to motivating people to act, to simply telling a story. Good communicators should be able to change the emotions of their listeners, not just inform them. Communication is an effective management tool to ACHIEVE TEAM OR ORGANISATIONAL GOALS AND OBJECTIVES.
Haldia Refinery
Igniting Minds... Energizing Lives
Interpersonal Communication and public speaking have several components that embrace such things as motivational speaking, leadership, personal development, business, customer service, group communication, and mass communication.
Public speaking can be a powerful tool to use for purposes such as motivation, influence, persuasion, informing, translation, simply entertaining.
Haldia Refinery
Igniting Minds... Energizing Lives
Mass Communication first started in ancient Greece over 2500 years ago. The basic principles of Mass Communication remains the same even today. However, new advancements in technology have allowed for more sophisticated communication to occur.
Today, technology facilitates large conference meetings and face to face communication, and is becoming more widespread across the world.
Haldia Refinery
Igniting Minds... Energizing Lives
Noise At Communicators Level At Audience Level In the Process of Feedback Noise can prove disastrous to the whole process of Communications unless handled properly.
Haldia Refinery
Igniting Minds... Energizing Lives
Effective Communication
Haldia Refinery
Igniting Minds... Energizing Lives
Language and rhetoric are among two of the most important aspects of Effective Communication.
Haldia Refinery
Igniting Minds... Energizing Lives
Haldia Refinery
Igniting Minds... Energizing Lives
Arrive early, walk around the speaking area and practice using the microphone and any visual aids.
Know the Audience Greet some of the audience as they arrive. It is easier to speak to a group of friends than to a group of strangers.
Haldia Refinery
Igniting Minds... Energizing Lives
Know your Material If you're not familiar with your material or are uncomfortable with it, your nervousness will increase. Practice your speech and revise it.
Haldia Refinery
Igniting Minds... Energizing Lives
Haldia Refinery
Igniting Minds... Energizing Lives
Concentrate on the Message, not the Medium Focus your attention away from your own anxieties, and outwardly toward your message and your audience. Your nervousness will dissipate.
Haldia Refinery
Igniting Minds... Energizing Lives
Turn Nervousness into Positive Energy Harness your nervous energy and transform it into vitality and enthusiasm. Gain Experience Experience builds confidence, which is the key to effective speaking. Gain as much experience as you can.
Haldia Refinery
Igniting Minds... Energizing Lives
Guidelines
Guidelines Practice your speech ahead of time. Take time to pause in the right places to make eye contact and catch your breath. Dont get into a debate if someone disagrees. Talk with him/her after your speech.
Haldia Refinery
Igniting Minds... Energizing Lives
Good recovery puts your audience at ease - they identify with you more.
Haldia Refinery
Igniting Minds... Energizing Lives
Haldia Refinery
Igniting Minds... Energizing Lives
Tell Stories Stories make you a real person not just a deliverer of information. Use personal experiences to bring your material to life. No matter how dry your material is, you can always find a way to humanize it.
Haldia Refinery
Igniting Minds... Energizing Lives
Technology Speak to your audience not your slides. Your slides are there to support you not the other way around. Ideally, slides should be graphics and not words (people read faster than they hear and will be impatient for you to get to the next point).
Haldia Refinery
Igniting Minds... Energizing Lives
Haldia Refinery
Igniting Minds... Energizing Lives
Keep Practising You can learn to enjoy public speaking. You can become far more effective at standing in front of a group of people and delivering a potent message. And remember to keep practicing!
Haldia Refinery
Igniting Minds... Energizing Lives
Haldia Refinery
Igniting Minds... Energizing Lives
The Art of Written Communication This can easily and more effectively be achieved by being: 'Direct, Simple, Brief, Vigorous and Lucid' and the way to do this is to
Haldia Refinery
Igniting Minds... Energizing Lives
Prefer the short word to the long If you can use Do not use Hope expectations Kind categories
Haldia Refinery
Igniting Minds... Energizing Lives
Prefer the single word to the circumlocution If you can use Do not use Act take action on the issue Often in several instances
Prefer the concrete word to the abstract: If you can use Do not use lorries, cars transportation facilities door entrance
Haldia Refinery
Igniting Minds... Energizing Lives
Avoid Use of long words Using new words Jargon Assuming they know Preconceptions, prejudices Information overload Noise Information filtering Lack of trust
Haldia Refinery
Igniting Minds... Energizing Lives
Haldia Refinery
Igniting Minds... Energizing Lives
They may forget what you said, but they will never forget how you made them feel. - Carl W. Buechner
Haldia Refinery
Igniting Minds... Energizing Lives