and

Department of Political Science

University of Jammu
Management, Leadership and
Communication

Indian Police:
Trends – Current Patterns
and
Options – Policy and Choices

11/14/09 Anurag Gangal, Director and Professor, JU 1

 Management Leadership

Communication

11/14/09 Anurag Gangal, Director and Professor, JU 2

 and
Department of Political Science
University of Jammu

Existing
Top Person


Management Subordinate
Subordinate

Trends in Indian Subordinate Subordinate

Police - I Subordinate Subordinate

1. Hierarchical
Subordinate Subordinate

2. Top to Bottom –
Vertical Subordinate Subordinate

3. Not to Question Why Subordinate

but to Do and Die Subordinate

4. Superior is THE BOSS Subordinate Subordinate

5. Subordinate=Inferior Subordinate

11/14/09 Anurag Gangal, Director and Professor, JU 3

 and Department of Political Science
University of Jammu

Existing Management Chart of Indian Police – II

Top Person

Subordinate Subordinate
Subordinate
Subordinate
Subordinate Subordinate

Subordinate Subordinate
Subordinate Subordinate

Subordinate

Subordinate

Subordinate Subordinate

Subordinate
11/14/09 Anurag Gangal, Director and Professor, JU 4
 and
Department of Political Science
University of Jammu

 Existing Management’s Impact on Indian

Police
1. Stress
2. Frustration
3. Low Paid Uncertain Hours of Job
4. Generally Shabby Work Conditions
5. Recurring Public Instances of Indiscipline
6. Suicidal Tendencies and Cruel Orientation
7. Human Rights Violations Occur Then
8. Corruption
9. Poor Work Culture and Ethos
10. Ineffective Accountability

11/14/09 Anurag Gangal, Director and Professor, JU 5

 and
Department of Political Science
University of Jammu

 Existing Leadership Trends in Indian

Police
 Authoritarian
 Single Line Vertically Downwards
 Too Commanding
 Not so Human Face
 Workforce Instead of Service
Orientation
 Overworked and Stressed and Irritated
 Distance and Inequality Between
Leader and Led
11/14/09 Anurag Gangal, Director and Professor, JU 6
 and
Department of Political Science
University of Jammu

 Existing Communication Trends in Indian

Police
 Weak Feedback System
 More of Drill and Routine Upgradation
 Weak Complaint Redressal System
 People Opt to Opt Away from Police
 Widespread Image Based on Criminalisation of Police
 Weak Communication Network
 Weak Public Relations
 Obsolete Technology

11/14/09 Anurag Gangal, Director and Professor, JU 7

 and
Department of Political Science
University of Jammu

 Latest Management Options for

Indian Police - I
 Preserving Organisation Paradigmatically;
 State-of-the-art Learning and Working;
 Impartiality;
 Setting Examples;
 Being Just, Kind and Firm;
 Providing Security and Cover;

11/14/09 Anurag Gangal, Director and Professor, JU 8

 and
Department of Political Science
University of Jammu

 Latest Management Options for Indian

Police - II
 Ensuring Humanly Possible Work Hours;
 Creating Healthy and Happy Work Culture and
Climate;
 Caring for All Workmates;
 Maintaining, Observing and Institutionalising
Organisational Discipline;
 Encouraging, Rewarding and Punishing According to
Quality of Performance and Work;
 Ensuring Efficiency and Due Process;

11/14/09 Anurag Gangal, Director and Professor, JU 9

 and
Department of Political Science
University of Jammu

 Latest Management Options for Indian

Police - III
 Discerning Ability Anent an Emergency Situation
versus Routine Processes;
 Judicious Easy Accessibility;
 Democratic Decision Making with Efficiency;
 Strengthening Organisational and Human Resources
Endurance in Health, Psychology and Cultural Unity;
 Combining Accountability, Quality, Autonomy and
Efficiency;
 Encouraging Creativity, Initiative and Enthusiasm in
Work and Performance;

11/14/09 Anurag Gangal, Director and Professor, JU 10

 and
Department of Political Science
University of Jammu

 Latest Management Options for Indian

Police – IV
 Showing Special Respect to Overall In-service
Institutional Hierarchy, Seniority and Experience.
 Every Decision Must Benefit Everyone Within the
Organisational, Institutional and Work-
Performance Jurisdiction of the Larger
Establishment from the Top Management to
Lowest Paid Rand and File Personnel and
Clients/Citizens.
 Human Face Organisational Image and Work
Ethos.
 Police as a Public Service and Not as a Workforce.

11/14/09 Anurag Gangal, Director and Professor, JU 11

 and
Department of Political Science
University of Jammu

 Latest Leadership Options for

Indian Police
 Listening,
 Conceiving;
 Assuaging;
 Resolving;
 Honesty;
 Motivation
 Impartiality
 Professionalism
 Accessibility.

11/14/09 Anurag Gangal, Director and Professor, JU 12

 and
Department of Political Science
University of Jammu

 Latest Communication Options for

Indian Police - I
 Continuous 24 Hours Feedback System;
 Continuous System of Information and
Knowledge Upgradation for Every
Employee;
 Efficient Complaint and Frustration
Rectification System;
 Intent and Spirit of Work to be Given Top
Priority Alongwith Actual Work
Performance;

11/14/09 Anurag Gangal, Director and Professor, JU 13

 and
Department of Political Science
University of Jammu

 Latest Communication Options for

Indian Police - II
 Showing Human Face, Professional Outlook
and Efficient Disposal of Work to the
Public;
 Enhancing the Human Face Image in the
Eyes of the Public;
 Police Academies Must Become
Certificates, Diplomas and Degrees
Awarding Higher Institutions of Learning
like Universities.
11/14/09 Anurag Gangal, Director and Professor, JU 14
 and
Department of Political Science
University of Jammu

-- I
Asian Human Rights Commission,
http://www.ahrchk.net/pub/mainfile.php/rol_hr_asia/218/

Bedi, Kiran, Leadership and Governance: As I See It, Sterling

Publishers, New Delhi: 2008.

Bedi, Kiran, “Revive the Indian Police Leadership”, Economic

Times, 08 December 2008, New Delhi.

Bedi Kiran, What Went Wrong? & Continues, UBS Publishers,

New Delhi: 2003.
This powerpoint projection presented on Wednesday, 25 February
2009 at Udhampur Police Academy, J&K, India, 11 A.M. – 12 Noon
11/14/09 Anurag Gangal, Director and Professor, JU 15
 and
Department of Political Science
University of Jammu

-- II
Chandra, Kumar Rajesh, “Training Strategy to Affect Behavioral and
Attitudinal Change in the Police Personnel”,
http://www.bprd.gov.in/writereaddata/linkimages/All%20India%20Police%2

Danske, Lone Lindholt, Human Rights and the Police in Transitional

Countries, Martinus Nijhoff Publishers, Hague: 2003.

Gupta, K.N., The Indian Police and Vigilance in the Twenty-first Century,
Anmol Publications, New Delhi 2002.

Greene, Jack R. (Editor), The Encyclopaedia of Police Science, Third

Edition, Volume 1- A-I, Index, CRC Press, Routledge: 2007.

This powerpoint projection presented on Wednesday, 25 February

2009 at Udhampur Police Academy, J&K, India, 11 A.M. – 12 Noon
11/14/09 Anurag Gangal, Director and Professor, JU 16
 and
Department of Political Science
University of Jammu

-- III
Jagdish, Angadi, “Police Behaviour Inhuman”, Deccan Herald, 10 March
2008, Bangalore.

Mukerjee, Doel, “Police Reform Initiatives India”,

http://www.humanrightsinitiative.org/publications/police/policereforminitiativ

Commonwealth Human Rights Publication, 2003.

Reddy, Mahendar, M., “IT Vision for Indian Police 2020”,
http://bprd.gov.in/writereaddata/mainlinkFile/File1534.pdf

Saxena, Anil, K., Professionalism in Indian Police, APH Publishing, New

Delhi: 1997.
This powerpoint projection presented on Wednesday, 25 February
2009 at Udhampur Police Academy, J&K, India, 11 A.M. – 12 Noon
11/14/09 Anurag Gangal, Director and Professor, JU 17
 and
Department of Political Science
University of Jammu

-- IV

Stevens, Dennis J., An Introduction to American Policing,

Jones & Bartlett Publishers, London:2009.

Vadackumchery, James, Indian Police 2001: What Went

Wrong Here?, APH Publishing, New Delhi: 1998.

Verma, Arvind, The Indian Police: A Critical Evaluation, Daya

Books, New Delhi: 2005.

This powerpoint projection presented on Wednesday, 25 February

2009 at Udhampur Police Academy, J&K, India, 11 A.M. – 12 Noon
11/14/09 Anurag Gangal, Director and Professor, JU 18