The Knowledge

Worker

Engr. Jeffrey T. Dellosa

March 7, 2009
DOST Hall, NORMISIST Campus, Butuan City
 In 2008, 2.6 million jobs were lost.

 Four (4) to five (5) million by the

end of the year. No stimulus
package can reverse this trend
and data will remain terrible for at
least the next six months.
 About 850,000 college
graduates in 2008 are
unemployed due to the ongoing
mismatch in the quality and kind
of jobseekers compared to the
needs of the current market and
industries.
Source:
Source ANC’s Crossroads
 The GLOBAL CRISIS and workers’ lay-
offs have happened before (Trend).

 There is high JOB retention for

knowledge workers.

 Majority of the JOBS currently available

are for the KNOWLEDGE Workers.
Foresight 2020: Economic, Industry and Corporate Trends
One
Line There
Summary won’t be
on the future of
knowledge workers: enough of
them.
A knowledge worker (also
referred to as an intellectual
worker or brain worker)
worker is a
person employed due to his
or her knowledge of a
subject matter, rather than
their ability to perform
manual labor.
Source:
Source http://en.wikipedia.org/wiki/Knowledge_worker
It includes those in the
information
technology fields, such
as developers, system
administrators,
technical writers and
 The term can also refer to
people outside of
information technology but
who are hired for their
knowledge of some
subject, such as lawyers,
teachers, and
Knowledge worker was coined
by Peter Drucker in 1959, as
one who works primarily with
information or one who
develops and uses knowledge
in the workplace.
Source:
Source http://en.wikipedia.org/wiki/Knowledge_worker
A knowledge worker's benefit to a
company could be in the form of
 developing business
intelligence,
 increasing the value of
intellectual capital,
 gaining insight into customer
preferences, or a variety of other
important gains in knowledge that
 The first wave was the Agricultural
Age with wealth defined as ownership of
land.

 In the second wave, the Industrial Age,

Age
wealth was based on ownership of
Capital, i.e. factories.

 In the Knowledge Age, Age wealth is based

upon the ownership of knowledge and
the ability to use that knowledge to
create or Source:
improveCharles goods
Savage’s 5 and
Generation Management
th
 The global knowledge based
economy continues to evolve
and expand at a rapid rate.
 As this happens, the nature of
work is changing.
 It is becoming more and more
knowledge intensive.
 Knowledge workers need to
know more, to do their jobs
effectively. Work life is becoming
more complex and chaotic
(especially in the Industry).
 Knowledge workers are
challenged to make business
decisions and take positive
action in a whirlwind of
information.
 Ashuman capital inputs to
business production
processes, what the
Knowledge Workers know,
and how they act on what
they know, is arguably one
of the key sources of
sustainable competitive
advantage.
 The knowledge worker is
a critical link in the
knowledge value chain.
 The knowledge worker is
a vital resource for
nurturing loyal and
enduring relationships with
important customers.
Ina knowledge
economy, knowledge
and information is
power.

Themore you know, the

more you can do, the
more marketable you
 Employers are looking
for people who can do the
job…who have the
necessary knowledge
and skills required for
the position for which
they are being
EMPLOYERS want:
 Writing – It is essential that you be able
to write well in most fields because you
will have to write reports and memos.

 Verbal communication - Many jobs

require you to give presentations or
represent the company in meetings so
you must be able to speak in front of an
audience.
EMPLOYERS want:
 TEAMWORK – You need to
be able to lead, follow and
collaborate with coworkers.
EMPLOYERS want:
 STRONG WORK ETHIC:
You need a “do whatever it
takes” attitude to meet
deadlines because missed
deadlines usually cost the
company money.
With the evolving corporate landscape, it will do
you well to keep your job-hunting style up to the
times. Here are 10 mantras to repeat to yourself.
 Speak up. If you have poor
interpersonal skills, work on them
through short-term courses in
speech, oral and written
communication. Or simply read,
read, read and practice, practice,
practice on your own with a friend.
 Show sophistication.
Assume a professional image
always, from your clothes, to
your diction and your demeanor.
The trick is to look mature and
businesslike, not like you just
stepped out of college, even
though you just did.
 Be a self-starter. Show
that you’re prepared to
take the initiative to
learn on your own so
that you won’t be a drag
to your coworkers.
 Strut your stuff. Highlight
specific school and
extracurricular
accomplishments, campus
activities, practical job and
internship experiences and
how these will help you in
your new job.
 Generate energy.
Demonstrate a positive
attitude, enthusiasm and
an energetic approach.
Employers are looking for
candidates willing to give
100 percent to the job.
 Show your creative
side. Nurture your
creative problem-
solving skills, another
soft skill that
employers value.
 Be a techie, Become as
computer literate as
possible by familiarizing
yourself with the most
widely used computer
applications.
 Be flexible. Be open to
new ideas, situations and
concepts. Show you can
adapt to change in
today’s rapidly changing
economy.
 Get results. Acquire a rep
as a results-oriented
worker-someone who
thinks on his or her own
and gets things done,
rather than someone who
merely completes his or
 Sell yourself.
 Be visible.
visible Play your
strengths.
strengths
 INVEST in yourself.
yourself Update
your skills, or even better, be
ahead of the curve.
 Network,
Network Build rapport.
 Keep your complaints to
yourself.
 Stay out of office
politics.
 Fill up your tank.
 Scale down your