QUESTIONNAIRE ????

Name: Ankit Khambhatta Roll No :10 MBA-IT

WHAT IS QUESTIONNAIRE ???

A questionnaire is a series of questions asked to individuals to obtain statistically useful information about a given topic. When properly constructed and responsibly administered, questionnaires become a vital instrument by which statements can be made about specific groups or people or entire populations. Questionnaires are frequently used in quantitative marketing research and social research.

TYPES OF QUESTIONS
1. Contingency questions

2. Matrix questions
3. Closed ended questions 4. Open ended questions

TYPES OF QUESTIONS
1. Contingency questions Questions that are limited to a subset of respondents for whom they are relevant are called "contingency questions."

2. Matrix questions
3. Closed ended questions 4. Open ended questions

TYPES OF QUESTIONS
1. Contingency questions For E.g. Do you drink alcohol? Yes No If Yes, How much you had in weak ? 1-4 5-9 More than 10

2. Matrix questions
3. Closed ended questions 4. Open ended questions

TYPES OF QUESTIONS
1. Contingency questions The questions are placed one under the other, forming a matrix with response categories along the top and a list of questions down the side.

2. Matrix questions
3. Closed ended questions 4. Open ended questions

TYPES OF QUESTIONS
1. Contingency questions

2. Matrix questions
3. Closed ended questions 4. Open ended questions

TYPES OF QUESTIONS
1. Contingency questions

2. Matrix questions
3. Closed ended questions 4. Open ended questions Respondents answers are limited to a fixed set of responses.

TYPES OF QUESTIONS
1. Contingency questions Yes/No Do you like cricket ?

2. Matrix questions
3. Closed ended questions 4. Open ended questions

playing

Do you this climate ? Multiple Choice Questions What is your gender ? Male Female

TYPES OF QUESTIONS
1. Contingency questions The respondent supplies their own answer without being constrained by a fixed set of possible responses

2. Matrix questions
3. Closed ended questions 4. Open ended questions

TYPES OF QUESTIONS
1. Contingency questions For E.g. Write about India whatever you know?

2. Matrix questions
3. Closed ended questions 4. Open ended questions

Write about college ?

your

DOS IN GOOD QUESTIONNAIRE

1. Preparation of Short Questionnaire 2. Start with Interesting Question 3. Use of simple English 4. Assure a common understanding 5. Dont ask specific question 6. Avoid double meaning

DOS IN GOOD QUESTIONNAIRE

7. Avoid double meaning 8. Balance rating scales 9. Avoid difficult concepts 10.Use only closed ended questions 11. Use of proper sequence 12.Avoid difficult recall questions 13.Pre-test your survey

DONTS IN GOOD QUESTIONNAIRE

1. No Bias Question 2. No Personal Data 3. Use long and complex matrix questions 4. Dont ask specific question 5. Avoid double meaning 6. Use of proper balance in options.

ADVANTAGES OF QUESTIONNAIRE
1. Practical

2. Large Information in Short Time.

3. Reliability 4. Easy to analyze 5. Easy to Understand 6. Consistent.

DISADVANTAGES OF QUESTIONNAIRE
1. Changes from person to persons mood

2. Limited amount of information without Explanation

3. Can say anything about correctness 4. Closed Questions just say YES or NO means NOT ACTUAL quantity 5. Respondent might NOT have PROPER KNOWLEDGE.