Professional Documents
Culture Documents
Excellence in Business, 3e
Chapter 7 - 1
Managerial Functions
Planning Organizing Leading Controlling
Excellence in Business, 3e
Chapter 7 - 2
Excellence in Business, 3e
Chapter 7 - 3
Excellence in Business, 3e
Chapter 7 - 4
Clarity of Vision
Development Communication Execution Modification
Excellence in Business, 3e
Chapter 7 - 6
Excellence in Business, 3e
Chapter 7 - 7
SWOT Analysis
Strengths Weaknesses Opportunities Threats
Excellence in Business, 3e
Chapter 7 - 8
Managerial Forecasts
Qualitative forecasting Intuitive judgments Consumer research Quantitative forecasting Historical data Statistical computations
Prentice Hall, 2007 Excellence in Business, 3e Chapter 7 - 9
Competitive Analysis
Differentiation strategy Cost leadership strategy Focus strategy
Excellence in Business, 3e
Chapter 7 - 10
Action Plans
Tactical plans Operational plans
Excellence in Business, 3e
Chapter 7 - 12
Excellence in Business, 3e
Chapter 7 - 13
Excellence in Business, 3e
Chapter 7 - 14
Excellence in Business, 3e
Chapter 7 - 15
Excellence in Business, 3e
Chapter 7 - 16
Leadership Qualities
Intelligence quotient (IQ) Emotional quotient (EQ) Social quotient (SQ) Change quotient (CQ)
Excellence in Business, 3e
Chapter 7 - 17
Leadership Styles
Autocratic Democratic Laissez-faire Contingency
Excellence in Business, 3e
Chapter 7 - 18
Types of Leaders
Transactional Meeting established goals Clarifying organizational roles Securing correct resources Transformational Inspiring employees Finding creative solutions Promoting success
Prentice Hall, 2007 Excellence in Business, 3e Chapter 7 - 20
Excellence in Business, 3e
Chapter 7 - 21
Managing Change
Identify what needs to change Identify forces for and against change Select the best approach Reinforce and monitor behavior
Excellence in Business, 3e
Chapter 7 - 22
Organizational Culture
Attitudes about work Appropriate attire Employee interactions Communication patterns Business conduct
Excellence in Business, 3e
Chapter 7 - 23
Excellence in Business, 3e
Chapter 7 - 24
Management Skills
Interpersonal Technical Administrative Conceptual Decision-making
Excellence in Business, 3e
Chapter 7 - 26