Professional Documents
Culture Documents
Doug Laine
Linda Henderson
This session will cover…
• What to know before
Establishing a New or Moving an
Existing Location
• How and When to Report
expansions such as new
locations or programs
• Do’s and Don’ts for Additional
Locations and Programs
This session will cover…
School
FFEL
Loan Certification
Do’s and Don’ts of Borrower
Choice
Current Regulations:
34 C.F.R. § 682.401(b)(5)(i) - The
borrower must indicate his or her
preferred lender on the promissory
note or other written or electronic
documentation submitted during the
loan origination process if he or she
has such a preference.
Do’s and Don’ts of Borrower
Choice
34 C.F.R. § 682.603(e)(3) - The
school does not engage in any
pattern or practice that results in a
denial of a borrower's access to FFEL
loans because of race, sex, color,
religion, national origin, age,
handicapped status, income, or
selection of a particular lender or
guaranty agency.
Do’s and Don’ts of Borrower
Choice
Proposed Regulations:
34 C.F.R. § 682.603(f)
(Effective July 1, 2008)
Do’s and Don’ts of Borrower
Choice
DO
• Counsel perspective borrowers
about their right to select lender of
their choice
• Advise borrowers they are not
required to use a lender from
school’s preferred lender list
Do’s and Don’ts of Borrower
Choice
DO
• Update policies and procedures to
include process for borrowers to
select a lender of choice
• Ensure school’s lender of choice
policy and process is available and
accessible
Do’s and Don’ts of Borrower
Choice
DON’T
• Refuse to certify a FFEL based on
borrower’s choice of lender or
guaranty agency
• Cause unnecessary certification
delays for borrowers who use a
lender that has not been
recommended or suggested by
school
Do’s and Don’ts of Borrower
Choice
DON’T
• Assign a lender to first-borrowers
through award packaging or other
method
• Engage in a pattern or practice of
discrimination to deny FFEL access
Do’s and Don’ts of Borrower
Choice
DON’T
• Refuse to certify a Stafford Loan
for a borrower or certify a reduced
amount; except on a case-by-case
basis, documented, and reason
must be provided in writing
Do’s and Don’ts of Borrower
Choice
School
Preferred Lender
Lists
Do’s and Don’ts of Borrower
Choice
No Current Regulations to
govern a school’s use of
such lists
Do’s and Don’ts of Borrower
Choice
Preferred Lender Lists:
• School’s Option
• Historically allowed but never
regulated
Do’s and Don’ts of Borrower
Choice
Preferred Lender Lists:
• Evolution:
– Default prevention
– Simplification of the process
(electronic transmission)
– Competition
– Proliferation of borrower benefits
Do’s and Don’ts of Borrower
Choice
Proposed Regulation:
Douglas.Laine@ed.gov
Linda.Henderson@ed.gov