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4.2.1 Quality Policy The company must strive to excel and to provide excellence quality services to customers satisfaction.
4.2.2 Quality Objectives The company shall a. employ only technically qualified personnel b. update technical content and to provide training for all personnel involved in testing c. services to conform to international codes and stds required for the services offered d. provide technical assistance to customers e. maintain good professional practices and ethics in providing services to the customers
Quality Manual
4.3 Document Control 4.3.1 The document section shall have the responsibility to establish and maintain control of all quality documents. The section shall review periodically and update all latest edition of standards, codes, regulations and customers specification 4.3.2. Document approval and issue 4.3.2.1 All documents issued to all personnel shall be reviewed by the QA Supervisor ( Technical Services ) and approved by the General Manager.
Quality Manual
4.3 Document Control 4.3.2.1 The master list of document shall be prepared and maintained by document section 4.3.2.2 Document section shall ensure only appropriate latest revised documents are only provided to operational person. The section will organise physical issue of documents to the concerned and removed and destroyed obsolete documents. If obsolete documents are required for reference. Such documents shall be specifically identified and stored in an identified place.