Believe passionately in what you do, and never compromise your standards and values.

. Act like a true professional, aiming for true excellence.

PROFESSIONALISM

Its NOT the job you DO, Its HOW you DO the job.

IMPORTANT TO BEHAVE PROFESSIONALLY

To get ahead Taken seriously Asset to the team

BEING PROFESSIONAL

Expert Competent and skillful Behaving in an ethical way Putting client or patient first Acting in best interests of public or society

BEING PROFESSIONAL

Dedicated to development Trustworthy, reliable and committed Not just doctors and lawyers Many others

BEING UNPROFESSIONAL

Finishing tasks or projects late Being unprepared when attending meetings Spending time gossiping at work Treating people with disrespect

BEING UNPROFESSIONAL

Keep them waiting unnecessarily Steal their thunder by using their ideas without giving them credit Say one thing then do the complete opposite Break promises regularly

10 WAYS TO BE PROFESSIONAL

1. Competence - good at what you do have skills and knowledge to do job well 2. Reliability - People depend on you to show up on time, submit work when its supposed to be ready, etc. 3. Honesty - tell the truth and upfront about where things stand

10 WAYS TO BE PROFESSIONAL

4. Integrity - consistent principles 5. Respect for Others - treating all people as if they mattered

10 WAYS TO BE PROFESSIONAL

6. Self-Upgrading - Staying current 7. Being Positive - Having an upbeat attitude and problem-solver 8. Supporting Others - Share spotlight with colleagues, take time to show others how to do things properly, and lend an ear when necessary

10 WAYS TO BE PROFESSIONAL

9. Staying Work-Focused - Not letting your private life have an impact on your job and not spending time at work attending to personal matters 10.Listening - Give people a chance to explain ideas properly

PROFESSIONAL ADVANTAGE

Create positive reputation Increased self-worth and dignity Marketable for future

TIPS

Dress Smart Be well-groomed Be confident Make connections Use social networking

PROFESSIONAL

High ethical standards Integrity and excellence

PROFESSIONAL

Positive attitude Hard work, dedication and leadership Network Keep informed on new developments Greater job satisfaction

STEP 1

Professional attitude Be supportive of boss and co-workers Dont gossip Show dedication Put in extra time when required

STEP 1

Respectful of co-workers Give credit to others for accomplishments

STEP 2

Demonstrate professional maturity Do work with excellence Accept responsibility for mistakes Learn to anticipate problems before they arise

STEP 2

Avoid petty interoffice bickering Dont discuss personal matters in office Eliminate distractions

STEP 3

Dress professionally Walk with confidence

STEP 4
Manage time and work space professionally Designate specific time slot each morning and afternoon to review messages and respond to them Organize work area so that you can readily find the files or materials you need Use space-saving and step-saving storage solutions

STEP 5
Be leader in profession Make presentations, head committees or joinprofessional society Stay current through seminars and professional publications Share information with co-workers Take risks Agree to take on difficult tasks

STEP 6

Communicate in a professional manner Maintain eye contact Practice a solid handshake Enunciate clearly Listen attentively Remain poised if challenged

COMMUNICATION
Clearly and openly Raising and discussing problems openly and honestly Without bringing egos to the table

CONFLICT RESOLUTION

Ability to see all points of view Positive and respectful Conflict management Facilitation skills Negotiation skills

ETHICS
Right and Wrong Standards Behaving the way you project in your image

ETHICS
Reflection Who are you and how do you want people to see you? Are your actions matching your desired image? What changes do you want to make? Manage reaction not just react

PROFESSIONAL BEHAVIOUR
Respect for others Being courteous and having good manners Being punctual Keeping confidential details confidential Being fair in all dealings Keeping personal opinions of people private

PROFESSIONAL BEHAVIOUR
Doing what needs to be done, not leaving it for others to do Acceptance of constructive criticism Being fair and gentle when giving feedback Dealing with sensitive issues privately Make allowances for others mistakes Listen to others

PROFESSIONAL BEHAVIOUR
Apologize for errors or misunderstandings Speak clearly and in language others can easily understand Responsibility and integrity Gain trust and respect Take responsibility for themselves and their work

PROFESSIONAL BEHAVIOUR
Consider consequences and impact on others Honesty crucial Follow through commitment Be prepared before meetings and when presenting reports Be clear to avoid any miscommunication Avoid conflicts of interest

PROFESSIONAL BEHAVIOUR
Impartial Reliable and dependable Demonstrate self-control and avoid public arguments and disagreements Commitment to quality and continuous improvement and personal development

PROFESSIONAL BEHAVIOUR
Give the best they can See beyond him or herself and willing to share

ACTION STEPS
Take on an apprentice or student Participate in professional organizations Volunteer services to worthy community or charity group Encourage conservation in your work place Join networking groups and help members

BEING PROFESSIONAL

Thinking long term of you and your business Not just Quick Wins

 Learn how to master actions, emotions and impulses "Courage, hard work, self-mastery, and intelligent effort are all essential, to successful life."

SELF-MASTERY

Martial arts master Calm, focused, and in control at all times Lives planned Control of own future

QUESTIONS

Do you show these traits on a regular basis? Do you feel in control of your career and your goals? Do you feel that you should take more control of your actions and emotions?

SELF MASTERY
Ability to control yourself in all situations Move forward consciously and steadily towards goals Know your purpose Have self-discipline needed to do things in a deliberate, focused, and honorable way Mastering emotions, impulses, and actions

WITHOUT SELF MASTERY

Impulsive and rash Let emotions control them Yelling Angry Unpredictable Untrustworthy

SELF MASTERY

Inner strength Steadiness Invest time Happier, more balanced person Opportunities arise

DEVELOPING SELF-MASTERY

Aspects of personal and professional life Focus on one or two areas at a time

GOALS

Vision of how you want your life to be Think about people you know who have self-discipline Know exactly where they want to go in life Vision gives strength to get there

GOALS

Start with clear vision of short-term and long-term objectives Set personal goals Move towards these goals every day Move forward calmly and confidently

ATTITUDE AND EMOTION

Major role in self-mastery Don't let emotions control them

ATTITUDE AND EMOTION

Focus on something positive every day Be grateful Having gratitude and positive outlook set the tone for rest of your day

ATTITUDE AND EMOTION

Resist temptation to blame yourself when things go wrong Self-sabotage quick and cruel way of stopping yourself from reaching true potential Stop undermining yourself

ATTITUDE AND EMOTION

Think of something positive and encouraging Build Emotional intelligence (EQ) Awareness of others people's needs and emotions Knowledge of how your own emotions affect those around you

WILLPOWER

Self-control Essential What pushes you forward to take action, even if you're feeling scared or hesitant What keeps you moving towards your goals in weeks or months ahead

WILLPOWER
Comes in short bursts Strongest when we first decide to make a change Improve self-confidence

FOCUS
Key to self-mastery How much time do you waste during your work day? How much time do you spend on the Internet, talking casually with colleagues, or getting coffee? What could you accomplish if you fully used the hours available to you?

FOCUS
Work on concentration Focus on one task at a time Slowly increase level

KEY POINTS
Achieving self-mastery takes time and hard work Worth the effort Work on one or two areas at a time

KEY POINTS
Start by identifying your life and career goals Focus on maintaining positive attitude Try not to let negative emotions impact

KEY POINTS
Build willpower Strengthen focus Keep moving forward toward goals

 human beings, by changing the inner attitudes of their minds, can change the outer aspects of their lives.

 Find a job that you love, and never work a day in your life.